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COVID-19 EMPTY CAMPUS ONLINE DELIVERY SKILL GAPS CASH STRAIN NEW NORMAL? COVID-19 SUBSCRIPTION RELIEF SERVICES Leveraging subscription services to successfully navigate the new normal acoss consulting group

COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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Page 1: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

COVID-19 EMPTYCAMPUS

ONLINEDELIVERY

SKILLGAPS

CASHSTRAIN

NEW NORMAL?

COVID-19 SUBSCRIPTION RELIEF SERVICESLeveraging subscription services to successfully navigate the new normal

acoss consulting group

Page 2: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

You can access subject matter experts, at a fractional cost, to help you get things done.

PRE-COVID-19 COVID-19 POST-COVID-19

What do you need to get done?

How do you envision the future state?

We are here to help you make that happen.

Page 3: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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Services include, but are not limited to:

• Temporary Online Faculty• Personal Resilience for Students, Faculty & Staff• Continuity of Operations Planning• Developing Protocols for workforce extensions for

faculty and students in preparation for second surge of COVID-19

• Substantive Change Applications to ensure Distance Education Permanent Approvals

• Online Curriculum Instructional Design• Integration of Virtual Clinical Simulation• Integration of New Technology• Project Management• Regulatory Support• Financial Risk Mitigation• Transitioning Enrollment, Student Services and

Student Engagement to a Virtual Environment

What do you need today…for tomorrow?

Page 4: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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We have over 100 years of combined experience and bring a unique team of skilled executives and academicians to plan and execute a strategy focused on today and post-COVID-19.

We have a proven track record in expanding profits through creative planning, establishing operational and technological efficiencies, coordinating essential functions to grow market share, and infusing innovative degree programs in online, hybrid and on-ground formats.

Relief Team Members

Page 5: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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The Challenge

Everything seems a priority.

Executives and their teams are pulled in different directions everyday especially now with COVID-19 creating challenges no one could anticipate.

We can help you navigate today’s challenges for tomorrow’s growth.

Financial Forecasts

Leadership Meetings

Community Networking

Enrollment Funnels

Student Concerns

Budgets

HR Issues

Regulatory & Compliance

Page 6: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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The Solution

A subscription gives you accessC-Level skilled executives and academicians to help drive a strategy or initiative forward without carrying the costs of a full-time executive or full-time consultant.

Page 7: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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The Advantages

Market and competitive reports included

Fractional C-level Subject Matter Expert(s) to match the current need without additional overhead

Expedited outcomes Time and cost savings

Flexibility to split Subscription hours into categories (e.g., CFO, Academics)

Consistent dedicated SME’svested in your long-termgrowth and success

Our services include tools and resources that save time, reduce costs and expedite outcomes for our clients.

Page 8: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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How it works

You leverage one or more of our Subject Matter Experts (SME), for 10 to 20 hours a month to get the job done.

Chief Executive Officere.g., Strategy Planning

Chief Operations Officere.g., Automating Workflows and Systems

Chief Academic Officere.g., Instructional Design and Integration of Clinical Simulations

Chief Financial Officere.g., EBITDA Improvements

Chief Marketing Officere.g., Digital Marketing

Page 9: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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STEP 011-2 Meetings to discover and discuss strategy. An optional organizational assessment questionnaire may be part of discovery.

STEP 02Presentation of proposal and contract to include anticipated ROI.

STEP 03Execution and kickoff of subscription.

STEP 04Goal achieved at renewal date and review of next steps.

TheSubscription

Process

Page 10: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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SPECIAL PRICINGFor a limited time, COVID-19 Subscription Relief Services are offered on a month to month basis at a fixed cost.

Get the help you need today to get those projects you need done for tomorrow.

Email or Call us to obtain our subscription pricing model at

[email protected] or586-530-4557

Page 11: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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Previous Engagements

Page 12: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

Previous Engagement

Objective: Establish a School of NursingGoals: Integrate a Pre-licensure Nursing Program within a Graduate-level University for CCNE Accreditation

Overview

ü Operations SME to serve as Acting Deanü Operations SME to develop the School of Nursing,

organizational structure, timeline and budgetü Operations SME to develop policies, procedures,

curriculum, and strategic and assessment plansü Operations SME to train the nursing faculty in the

CCNE accreditation process

Approach

ü Create a state-of-the-art curriculum formed on evidenced-based learning using sophisticated technology while incorporating the culture of the University

ü Map course competencies to the local Council of Education, CCNE Standards/Essentials and the local BON

ü Structure resources to provide innovative access to realistic virtual and clinical simulation

ü Ensure that faculty credentials and experience meet regulatory requirements

ü Develop clinical agreements to meet course objectives providing access to clinical practicum across the lifespan from simple to complex

Key Strategies

Completed: 12 months

ResultsSuccessful Integration of first undergraduate program

Gained applicant status approval from CCNE

$1M increase in new enrollment revenues for initial cohort

Page 13: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

Previous Engagement

Objective: Within 6 months begin and complete the CCNE self-study and setup data room for reauthorization approval

Goal: Reauthorization

Overview

ü Operations SME to review/audit existing nursing curriculum, crosswalks of all applicable nursing programs

ü Operations SME to ensure compliance with state boards of nursing, AACN Essentials, QSEN Competencies, NCLEX-RN Blue-Print, NLN core competencies, and NC Sara

ü Operations SME to assist in the development of strategic and assessment plans, program policies, and preparation of Systematic Evaluation Plan (SEP)

Approach

ü Establish and monitor a project process and timeline structure for working groups including faculty, staff, and students

ü Provide leadership supportive of innovation for change to anchor the QA process through discovery, improvement, and outcomes across all nursing curriculum

ü Complete appropriate data mapping for evidence-based rationales for changes

ü Coordinate the development of the CCNE self-study document and provide guidance for hosting a successful team visit

ü Confirm faculty qualifications meet the accreditation and boards of nursing requirements

Key Strategies

Completed: 6 months – Average time for planning and preparing for a CCNE self study and site visit is 2 years

ResultsCCNE Team cited the Self Study Document, SEP and CCNE Visit Preparation as exemplary

Reauthorization granted

Page 14: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

Previous Engagement

Objective: Reverse eroding profitability, improve cash positionGoals: Increase enrollment, lower fixed cost structure, lower variable costs and improve cashflow

Overview

ü Financial SME to examine fixed and variable cost structure and contracts

ü Operations SME to examine admissions processes and training

ü Financial SME to examine collection efforts and policies

Approach

ü Lower Fixed Costs – Negotiated lease terminations for excess space

ü Evaluate all existing contracts – Removed duplicative contracts and contracts with little ROI

ü Evaluate Admissions Processes and Training – Developed robust training manuals and processes with timely reporting and accountability

ü Evaluate Lending Practices and Collection Efforts –Revised policies on lending with more stringent criteria with little impact on admissions. Established collection efforts at various levels for improved cash generation and improved customer engagement

Key Strategies

Completed: 18 months, with measurable improvements in 6 months

Results$7.5M increase in EBITDA EBITDA Margin Increase of

14%30% Increase in Student Population

Page 15: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

Previous Engagement

Objective: Predictive labor and education gapsGoals: Provide data to inform investments in new and existing programs

Overview

ü Market Research SME

ü Market and Financial SME’s to model data

ü Strategic, Operations and Financial SME’s to model plan, financial proforma’s and timing

Approach

ü Research Workforce Trends

ü Research Local Economy

ü Research Staffing Patterns

ü Research Job Automation Index (probability of a human job being replaced with technology)

ü Research annual graduation outputs vs. annual related job openings

ü Research student popularity of programs

ü Model data to predict education gaps

Key Strategies

Completed: 3 MonthsResults

Identified 8 occupational labor gaps relevant to the University

Predicted, 12 months in advance 7 workforce skill gaps

Recommended a strategy to create a workforce skills online training school to augment its existing University

Page 16: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

Previous Engagement

Objective: Sustainable long-term growthGoals: Increase revenues, increase enrollment, lower costs and improve student outcomes

Overview

ü Financial SME to examine cost structure and program profitability

ü Academic SME to examine program and courses

ü Marketing and Operations SME to examine digital footprint, funnel metrics, successful student demographics and student services workflows

Approach

ü Develop new programs – Flip Instructional Model

ü Retire unprofitable programs

ü Maximize existing facility space to expand capacity

ü Restructure faculty model

ü Expand degree levels -- sought and gained approval for an Undergraduate school

ü Automate workflows in Student Services

ü Implement an SIS and a HRIS System

Key Strategies

Completed: 18 Months

Results$3M increase in EBITDA 33% Population Increase 20% Cost Reductions

Page 17: COVID-19 SUBSCRIPTION RELIEF SERVICES · 2020. 6. 8. · Expedited outcomes Time and cost savings Flexibility to split Subscription hours into categories (e.g., CFO, Academics) Consistent

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Thank you for taking the time to learn more about us.

Contact Information:Ann [email protected]

acoss consulting group