CRAFTING EXPERIENCE THROUGH DESIGN THINKING& DIGITAL TECHNOLOGY

OverviewFusion of design thinking and cutting-edge digital technology makes

ALTEN Calsoft Labs a pioneer in crafting tactile experiences touching

millions of life every day. We craft holistic, seamless experience

across every touch points for a connected system delivering unique

brand value across the industry landscapes.

ALTEN Calsoft Labs' User Experience (UX) center of excellence has

more than two decades of experience in delivering visually appealing,

intuitive enterprise software applications. Our Customer Experience

(CX) and User experience (UX) consultants have deep expertise in

understanding consumer journey maps and experience stories to

deliver digital experience across all touch-points.

ALTEN Calsoft Labs specializes in making business and human computer interactions easy and intuitive without sacrificing

functionality and performance. With a constant focus on users, our solutions result in pleasant, productive experiences

for customers, employees, suppliers and business partners.

" Strategy & Roadmap definition

" Design & Usability

" Creative Design & Branding

" Architecture & Development

Benefits

BusinessCommunication

UX Engineering

ServicesTechnical

Documentation

InformationArchitecture& UI Design

- Proven Methodology, Frameworks and Tools

- Adherence to web accessibility standards(WCAG 2.0)

- Enhanced simplicity, Extensibility and Customization

- Intuitive Visualizations and Powerful analytics

PrototypeDevelopment

Research& Analysis

ProcessIntegration

Service Offerings

We embrace methodologies and frameworks as part of our culture more than a practice. We believe design should be of a

behaviour than a set of processses and methods to yield results. Our design culture is nurtured, inspired by the OpenIDEO's

Design Thinking & Human Centric Design. The exhibit below indicates one such manifestation of a Design Thinking

framework built for enterprises based on Innovation, Brand alignment, Experience analysis and rapid prototype

development.

Design Thinking

Brand Alignment and Define objectives with consumers

Empathize Define IdeateOptimize forInnovation

Finalize Experience and Design

InnovationUse cases

FeedbackWorkshops

IncorporateInsightsFine-tune Design

Consumers Feedback Capture

Design Thinking Framework ExperienceOptimize

Brand DNA and Positioning

Build Prototype

Rapid Application Prototyping

Usability TestingMinimum ViableProduct

PrototypeBuild Prototyping

Technology Platform Capability

RIA Technologies

Responsive Web UI Controls

Hybrid Mobile UI Controls

JavaScript Frameworks

Data Visualization

Graphic Tools

Prototype Tools

Our UX CoE includes seasoned and expert UI Designers, UI Architects, Specialists, Developers and SMEs. Leveraging a strong

digital UX technology experience (as depicted in the below exhibit), we strategically blend beautiful design with functionality

to render consistent and seamless experience for customers across multiple channels.

BrandAlignment

ExperienceAnalysis

Experience Capture & Research

Design Wireframes

Consumers' Need Analysis

ExperienceWorkshops

Demography, Personas

Success Stories

Secure, Efficient, Connected Patient care delivery app

- Collaborative, Integrated platform for patients and care providers

- Heath updates between patients, providers and trusted circles

- Monitoring up-to-date health information

- App awarded Dorland Health’s Case in Point Platinum Awards

for patient engagement

Field Sales force App for world's largest retailer

- Automates the complete process for business associates

- Online and Offline mode support

- UX Techniques used include : Personas, Use Cases, Scenarios,

Information Architecture, Workflow Diagram, Wireframes

- Data security using SQLcipher

- Device Security using MDM

- Push notifications, E-mail Integration

University Program Finder – Usability Analytics

- Program Finder helps to find an online courses

- Improve the conversion rate for the enrolment of the courses

- Contextual tooltip provides right information for quick decisions

- UX Techniques used include : Personas, Use Cases, Scenarios,

Information Architecture, Workflow Diagram and Wireframes

- Reduced users’ cognitive load by filter and wizard based navigation

Cloud based Biometric authentication solution

- Biometric Templates (ISO and 3rd party) creation and registration on AWS

Quick turnaround time of < 45sec on 500K records

Deployed across 700+ test centres in India, Global rollout is in progress

FIPS 140-2 compliant solution

Supports 1:1 and 1:N biometric verification

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© ALTEN Calsoft Labs. All rights Reserved.

ALTEN Calsoft Labs is a next gen digital transformation, enterprise IT and product engineering services provider. The

company enables clients innovate, integrate, and transform their business by leveraging disruptive technologies like

mobility, big data, analytics, cloud, IoT and software-defined networking (SDN/NFV). ALTEN Calsoft Labs provides concept to

market offerings for industry verticals like education, healthcare, networking & telecom, hi- tech, ISV and retail.

Headquartered in Bangalore, India, the company has offices in US, Europe and Singapore. ALTEN Calsoft Labs is a part of

ALTEN group, a leader in technology consulting and engineering services.

ABOUT ALTEN CALSOFT LABS

business@altencalsoftlabs.com

www.altencalsoftlabs.com