Crean Law Office, Pembroke, New Hampshire 1 IMLA 2008 Employment Law Continuing Legal Education Seminar Personnel Administration Can a public employer

Crean Law Office, Pembroke, New Crean Law Office, Pembroke, New HampshireHampshire 1

IMLA 2008 Employment Law Continuing Legal Education Seminar

Personnel Administration

Can a public employer get employees to like their jobs?

Presented by Attorney Daniel D. Crean

Crean Law Office, Pembroke, NH


Developing Effective Teams in the Developing Effective Teams in the WorkplaceWorkplace

With appreciation to With appreciation to Attorney Marlene A. PontrelliAttorney Marlene A. PontrelliMariscal, Weeks, McIntyre & Friedlander, P.A. Mariscal, Weeks, McIntyre & Friedlander, P.A. This presentation incorporates (with permission) This presentation incorporates (with permission) some elements of her presentation made at IMLA Mid-some elements of her presentation made at IMLA Mid-Year Seminar, April 2006.Year Seminar, April 2006.

How to help employees do the job How to help employees do the job they love while loving the job they dothey love while loving the job they do



Leadership Coaching Leadership Coaching Lessons LearnedLessons Learned

Employees are looking for greater balance Employees are looking for greater balance and less stress in their lives.and less stress in their lives.

Employees do look to employers to help Employees do look to employers to help them keep balance in the workplace.them keep balance in the workplace.

Effective workplaces require that Effective workplaces require that managers be team coaches. managers be team coaches.

Highly successful teams are motivated by Highly successful teams are motivated by more than money or loyalty.more than money or loyalty.


1. How many conscious 1. How many conscious thoughts go through thoughts go through your head in a typical your head in a typical day?day?

2. For what percentage of 2. For what percentage of thoughts are you really thoughts are you really present and focused present and focused during that typical day? during that typical day?

Consider these matters


3.3. How many times do you How many times do you have to read, see or have to read, see or experience something experience something before you finally get it?before you finally get it?


4. What is the most important 4. What is the most important relationship in the office?relationship in the office?

5. What percentage of your 5. What percentage of your waking hours do you spend waking hours do you spend working or thinking of working or thinking of work?work?


How many conscious How many conscious thoughts go through your thoughts go through your head in a typical day? head in a typical day? 600,000600,000

For what percentage of those For what percentage of those thoughts are you really thoughts are you really present and focused?present and focused?5 %5 %

How many times do you have How many times do you have to read, see or to read, see or experience something experience something before you finally get it?before you finally get it?1010

What is the most important What is the most important relationship in the relationship in the office? office? Employee and Employee and immediate supervisorimmediate supervisor

What percentage of your What percentage of your waking hours do you waking hours do you spend working or spend working or thinking of work? thinking of work? 75%75%


Some thoughts . . .

““In my experience, In my experience, there is never there is never creativity when creativity when people are unhappy.”people are unhappy.”

Albert EinsteinAlbert Einstein

“Leadership is not about what happens when you’re in the office . . .

It’s about what happens when you’re out of the office.”

Ken Blanchard


UN Expert Group Meeting on Managing Diversity in the Civil Service, May 2001.

. . . we live in an environment increasingly characterized by turbulence as opposed to stability; diversity as opposed to homogeneity.

The randomness of change is altering the workplace, radically transforming the way that organizations interact with their environment. . . .

Colleagues working together are increasingly less alike with respect to gender, cultural background and age.

Reprinted from www.bent.com. Used with permission from CBS Interactive, Inc., Copyright 2008. All rights reserved.


The Changing WorkforceThe Changing Workforce

Radio Babies (1930-1945)Radio Babies (1930-1945) Baby Boomers (1946-1964)Baby Boomers (1946-1964) Generation Xers (1965-1976)Generation Xers (1965-1976) Generation Yers (1977-1991)Generation Yers (1977-1991) Millennials (1991 and later)Millennials (1991 and later)

Does composition of work force affect how you Does composition of work force affect how you perceive employees, how they perceive you, perceive employees, how they perceive you, and how they perceive work?and how they perceive work?


Diversity Management

U.S. GAO Report to the Ranking Minority Member, Committee on Homeland Security and Governmental Affairs, U.S. Senate, entitled “Diversity Management - Expert-Identified Leading Practices and Agency Examples,” January 2005.

Lists 9 Diversity Management Practices


“Expert-Identified” Diversity Management Practices

Top leadership commitment

Diversity as part of an organization’s strategic plan

Diversity linked to performance

Measurement


“Expert-Identified” Diversity Management Practices

Accountability

Succession planning

Recruitment

Employee involvement

Diversity training


Leadership Lessons from Larry Bird (with a little Leadership Lessons from Larry Bird (with a little assist from MAP & DDC)assist from MAP & DDC)

Surround yourself with good people and Surround yourself with good people and let them do their job.let them do their job. And make sure they know what their job isAnd make sure they know what their job is

If they love what they do they’ll love their If they love what they do they’ll love their job. Help people find their passion for job. Help people find their passion for their job (job satisfaction).their job (job satisfaction). Help people to find another job if they don’t Help people to find another job if they don’t

like working for you.like working for you.


More Lessons

Believe in your team (dream big).Believe in your team (dream big). Know your team and provide coaching and Know your team and provide coaching and

leadership.leadership.

Hide your weaknesses, play to your Hide your weaknesses, play to your strengths (job purpose).strengths (job purpose). Know thyself.Know thyself.


To create a team, it helps to know why To create a team, it helps to know why people are on the team. Then, considerpeople are on the team. Then, consider

Winning is important (need to win as a team).Winning is important (need to win as a team). Make sure everyone is on the same page.Make sure everyone is on the same page. Make choices based on what is best for the Make choices based on what is best for the

team.team. It’s all about preparation.It’s all about preparation. Your staff is depending on you (a team without Your staff is depending on you (a team without

a coach is not a team).a coach is not a team). The bottom line is what your fans want (read The bottom line is what your fans want (read

councils, governing boards, voters, and councils, governing boards, voters, and citizens).citizens).

Documents

Crean Law Office, Pembroke, New Hampshire 1 IMLA 2008 Employment Law Continuing Legal Education Seminar Personnel Administration Can a public employer