Creating Our Future Planning for 2015 and Beyond

Creating Our Future

Planning for 2015 and Beyond

Why should the BCHHCCreate a Strategic Plan?

•“If you don’t know where you are going, any road will take you there.”

• “Who are we? What is our ‘business’?”

• Engage coalition members, create intrinsic passion for the future

• Create alignment within the coalition

Creating the Future

Culture and Core Values

Primary Planning Process

Voice of the Customer

Environmental Analysis

Mission/Vision

Strategic Direction/Objectives

Key Priorities

Implementation

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Alignment of all key processes and supporting systems

Creating the Future


What are the coalition’s customer’s requirements?

Even more fundamental, who IS the customer?

Members of the coalition?

The community we serve?

Providers?

People in poverty?

Homeless?

SWOT Analysis

Lack of a clear identity for the Coalition

Affordable and accessible housing

Goals and objectives for the Coalition are not clear

Community awareness & understanding of homelessness

The non-provider community is under represented

The need for greater involvement of existing members/leaders

Community Data

Affordable Housing Institute

Brown County LIFE Study

BOSCOC – Jennifer Schmohe





Mission/Vision


Key Priorities

Implementation

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Creating the Future

Vision Suggestions

Don’t try to force a vision, let it present itself

If it doesn’t present itself – let it go and move on

A vision may emerge from dozens of seemingly random thoughts or ideas

Keep on open mind – be open to creative ideas

Don’t limit yourself to an extension of the past

Pictures are important – pictures can engage

A Vision Option – A Preferred Future

Following is our team’s collective “picture”of our desired future for the coalition:

Each team members presence and contributionto the dialogue led to the proposed vision

Most team members at some point have feltuncertain about the vision due to complexity

A Vision Option – A Preferred Future

First …..

Listen – listen with a listening and discerning mind which is seeking to understand

Then …..

Play devil’s advocate – use this as an example to challenge your own creativity and desire for the future of the coalition

Coalition Vision

Can you imagine …..

A one-stop shop, where anyone with a housing related issue can come and have theirquestions answered or needs met.

A triage station where knowledgeable “customer oriented” staff can answer any housing related question. (The 211 of housing.)

Confidential private offices where people who need “housing counseling” can discuss their needs.

Coalition Vision


A case manager who can immediately lead an individual or family through an assessment.

Relationships, collaboration, and defined processes such that this “one-stop shop” can represent and commit coalition partner resources.

Housing choice vouchers and rapid rehousing administration being administered out of one location.

Coalition Vision


Ethical and socially responsible landlords will allow the coalition case manager to enter into lease agreements on their behalf.

The “hand off” to collation partners are personal

Where people feel safe, supported, and leave with solutions after ONE visit

Coalition Vision


No homeless families or individuals in Brown County?

Coalition Vision

Can you imagine an organization with …..

An easily accessible and visible location …

…. which is known by everyone …..

… and staff who are trusted for their knowledge and effectiveness in helping people with housing related challenges.

Led by a small board of community minded leaders.

Coalition Vision


An Executive Director who is the face of the organization within the community.

On-site case managers

On-site rental agency experts

On-site administration of Housing Choice Vouchers and Rapid Rehousing (what else?)

Coalition Vision


A “Research Center” for data collection and analysis of community needs – the driver of future “projects.”

The reputation of being the “Job Center” for those in need of housing support.

Coalition Vision

Every individual and family in Brown County will have access to

safe and stable housing and the support services necessary for

sustainable safe, stable, and affordable housing.


Who IS the BCHHC customer?

Members of the coalition?

The community we serve?

Providers?

People in poverty?

Homeless?


Who IS the BCHHC customer?

People in our community who are in need of safe, stable, and affordable housing.





Mission/Vision


Key Priorities

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Creating the Future

Vision

Leadership Expectations

Constancy of Purpose

CourageCompassion

Values

We will strive for collaborative relationships based on mutual trust

We will lead with constancy of purpose

We will lead with courage to ask the difficult questions

We will listen and respond with compassion

Vision

Every individual and family in Brown County will have access to safe and stable housing and the support services necessary for

sustainable safe, stable, and affordable housing.

Mission

The BCHHC coordinates housing and support servicesfor those experiencing poverty, or those on the fringe of

poverty, in our community.

Values

We will lead with constancy of purpose We will strive for collaborative relationships based on mutual trust We will lead with courage to ask the difficult questions We will listen and respond with compassion

Initiation Phase

Create Tension

Assemble a Guiding Coalition

Communicate

Lead with Urgency

Change Leadership Process

Execution Phase

Plan

Do

Study

Act

GO!

Coalition Vision and Planning Process

Initiation Phase

Create Tension

Assemble a Guiding Coalition

Communicate

Lead with Urgency

This team MUST be prepared to:

Create tension within BCHHC leaders

Create a team which will include: “active, passionate, creative drivers of change“ AND credible leadership

Tell the story, engaging the logical, emotional, and physical attributes of change

Lead with Urgency

Coalition Vision and Planning Process

This team MUST have the “discipline of execution”

What are the critical few priorities, with action plans and deadlines? PM!(Credibility, urgency, discipline, & collaborative mindset)

Do with a sense of urgency – do something! Build excitement through short-term wins, communicate.

Only 50% of any plan will work. Study, learn, adapt.

Revise the plan, and do it again.

Execution Phase

Plan

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Act





Mission/Vision


Key Priorities

Implementation

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Creating the Future

BCHHC Vision Next Steps

1. BCHHC presentation (January 14th)

2. BCHHC approval

3. Key decision-makers meeting and approval

4. Form a “guiding coalition”

5. Recruit an interim Executive Director

6. Develop short-term action plan

Small Groups Dialogue and Feedback

1. What is your initial reaction?

2. Do you feel comfortable voting today on the general concept anddirection?

3. What additional clarification would be helpful at our next coalition meeting?

Thanks!For your attendance and participation!

Documents

Creating Our Future Planning for 2015 and Beyond