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Creating Successful Transfer Programs Through Institutional Teamwork. SUSAN DAVIES – Associate Vice Chancellor, Enrollment Management JANE REX – Director, Office of Transfer Articulation LORI GONZALEZ – Executive Vice Chancellor and Provost. - PowerPoint PPT Presentation
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Creating Successful Transfer
Programs Through
Institutional Teamwork
SUSAN DAVIES – Associate Vice Chancellor, Enrollment ManagementJANE REX – Director, Office of Transfer ArticulationLORI GONZALEZ – Executive Vice Chancellor and Provost
National Institute for the Study of Transfer Students Pre-Conference Workshop, 2014
1
Session GoalsAssist participants with creating a case for institution-wide transfer programming and service initiativesExplore the benefits and challenges of establishing an office dedicated to the evaluation and articulation of transfer creditExamine how the mission and goals of the Office of Transfer Articulation and transfer-specific programming impact the campus community 2
Session Goals ContinuedIdentify strategies to enhance collaboration across campus and with community college partnersProvide guidance on how to plan a University Transfer Symposium or similar university-wide transfer eventAssist participants with evaluating the programming and services best suited to their institutions and outlining the steps necessary to begin the planning process
3
Appalachian State University
1,115 transfers
2,883 freshmen
17,838 total 4
Our ReputationRanked 3rd in U.S. News and World Report's
"2012 America's Best Colleges
Guide"
The Princeton Review's "Guide
to 322 Green Colleges: 2012
Edition"
Forbes magazine's "Top
Best Buy Colleges 2012"
Top 100: Kiplinger's
Personal Finance magazine's "100 Best Values in
Public Colleges" for 2013
Sierra Magazine's Top
10 "Coolest Schools" for
20125
Our State System
6
Our 58 Community College Partners
7
Who Are We?Transfer
Enrollment67%CC
31%4 yr
2 %Othe
r8
Who are We?
2% SR
11% FR
9
“Credit Counters”
Transfer (48) Freshmen (24)
1-59 (790)AA/AS: 265
(24%)NCCC 44: 52
(5%)
60+ (325)10
Who Are You?
What are your goals for the workshop today?
What is the percentage of transfer students in your new student class?
Your answers here: http://padlet.com/wall/qdz2z6ejlf
11
An Administrative/Leadership Perspective
Assist participants with creating a case for institution-wide transfer programming and service initiatives
12
Creating a Case• Performance Funding• Our Time, Our Future• Responsive to other state
initiativesState
• Enrollment goals• Enrollment growth funding model• Efficiencies for seamless transfer• Never let a budget
deficit/opportunity pass you! • Appalachian Strategic Plan
Institution
• Ethical obligation to provide educational opportunitiesMoral 13
Impact of Data: Transfer Talking Points
http://transfersymposium.appstate.edu/tool-kit
14
Impact of Data: Transfer Student
Surveys
Enrollment
Services
Open House
Transfer Track
Orientation
T-POP
15
Impact of MAP-Works Data
Campus engage-
ment
Transition Academics Other0
10
20
30
40
50 46.6
21.2 20.212
What is the most difficult aspect of being a transfer student at this institution?
Category of comment
% o
f com
men
ts re
ciev
ed
16
Appreciative Inquiry
Enormous external
pressures
People
inside
who are
dissatisfie
d
Coherent
alternative plan, model or
vision
For significant change to happen, three conditions
must be present:
Appreciative inquiry is a process that involves discovering institutional
strengths through creative conversations that focus on what
people within the organization are doing well and on how they are
achieving excellence.
Hanna, D.E. (July/August 2003). Building a leadership vision: Eleven strategic challenges for Higher Education. Educause.
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Active Learning - Worksheet
Barriers
Strengths
Understanding Your Transfer Culture through Appreciative
Inquiry
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Establishing an Office of Transfer Articulation
Explore the benefits and challenges of establishing an office dedicated to the evaluation and articulation of transfer credit
Examine how the mission and goals of the Office of Transfer Articulation and transfer-specific programming impact the campus community
19
How It HappenedGeneral Educati
on
Task Force
Student
Culture
Seamless
Transfer
Faculty/Advisor
s
20
Getting Started
Reallocation of StaffDirector Search
Physical Space
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Initial Challenges
Communication• How?
Who?• Websit
e? ota.appstate.edu
Articulation• Decentral
ized• Historical
Perspective
Role Clarification• Enrollme
nt Management
• Across Campus
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Day to Day
Rolli
ng Admissions
ArticulationCatalog MaintenanceCustomer ServicePreliminary Evaluations
Collaboration
Academic AdvisingAcademic DepartmentsAdmissionsGeneral EducationCommunity Colleges
Ongoi
ng Assessm
ent
Customer SatisfactionPetition ProcessingTransfer Student SurveysVisiting Coursework 23
Early InitiativesReverse Transfer
Visiting Coursewor
k Jump Start Appalachian
OrientationPetit
ion Process
Transfer
Advisory Boar
d
Articulation
Agreements
Gen Ed Articulation
Catalog Review
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How Is It Working?
Minimized road blocksAdmissions Representatives & Advisor knowledge-baseLess stressfulStudents more informed and empowered
Enhanced quality controlConsistency of servicesCollaboration across campusDifferent demands on academic departments
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Break and Best Practices
Refreshments provided.
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Active Learning - Worksheet
Good
Better
Best
Your best practiceshttp://padlet.com/wall/ycljtgx0wo
27
Enhancing Collaboration & Creating a Campus Conversation about Transfer Student Success
Identify strategies to enhance collaboration across campus and with community college partners
Provide guidance on how to plan a University Transfer Symposium or similar university-wide transfer event
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Serving on Campus
Committees
Student Government Association
Transfer Symposium
Associate Deans
Meetings
Transfer Pre-Orientation
Program
Honors Program
Writing Across
Institutions
Transfer Advisory
Board
Jump Start Appalachian
Transfer Track Fridays
Articulation Agreements
Never let a mandate (SACS) pass you by to
request resources!
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Transfer Symposium
http://transfersymposium.appstate.edu/
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Transfer Symposium Survey Responses:
Awareness to Action
Developing Awareness
• “I gathered some great ideas for enhancing and updating Orientation for transfer students.”• “Coordinated, collaborative, transparent advising is a pivotal concern for ASU and the NC
Community College System, along with the UNC system schools.” • “Jump start is a great program.” • “That transfer students need love too!”• “That we need to provide them housing opportunities”• “The significance of participating with intentionality on this problem/opportunity for us at
ASU.”
31
Transfer Symposium Survey Responses:
Awareness to Action
Taking Action
• “Advocate for a transfer services center” • “Continue to think about how to ensure the broadest application of transfer credit within our program
without requiring individual petitions”• “Considering ways to make them eligible for departmental honors participation.”• “Meeting with instructors at the major feeder community colleges to align our introductory courses.”• “Exchange data with other areas analyzing pertinent, actionable data”• “I'm thinking of proposing that we name a transfer coordinator in our department that can go to CCs
and talk to”• “Prospective students and can serve as a contact person for transfers after they come to campus”
32
Active Learning - Worksheet
Existing Partners
Potential Partners
Benefits to your institution
Think about existing partners and the strength of the relationship and
potential partners and the benefit to the institution
33
Planning for the Future
Assist participants with evaluating the programming and services best suited to their institutions and outlining the steps necessary to begin the planning process
34
Our Goals for the Future
Enhance communication with Community College partners
• Create a Transfer Services Center to open July 1, 2014• Create an online one-stop services site• Expand Jump Start Appalachian to serve more community colleges
beyond our top three partner institutions• Improve Housing options for transfer students• Develop a transfer seminar• Expand the transfer pre-orientation program• Facilitate earlier registration for new transfer students• Provide transfer student specific programs to facilitate engagement
and social integration• Increase transfer student scholarships• Collaborate with the Military Affairs Committee
Respond to the Transfer Services Team Report
Create road maps for the 58 community colleges
Create strategic articulation agreements35
Active Learning - Worksheet
Short
Mid
Long
Identify goals for your institution.
36
Contact Information
Susan Davies• [email protected]
Jane Rex• [email protected]
Lori Gonzalez• [email protected]
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