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Creating Your Promise - Melynn Sight, nSight Marketing

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Page 1: Creating Your Promise - Melynn Sight, nSight Marketing
Page 2: Creating Your Promise - Melynn Sight, nSight Marketing

Creating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your PromiseCreating Your Promise

Page 3: Creating Your Promise - Melynn Sight, nSight Marketing

Life happens when things intersect. It’s how wars are fought. 

It’s how babies are made. It’s how people connect with the 

world – and brands – around them.

Some believe the bond between people and brands is over­

hyped. Others believe it runs deep. The one truth we know for 

sure is the more we connect, the more loyal we become.Jim Thompson, The Brand Channel

Page 4: Creating Your Promise - Melynn Sight, nSight Marketing
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So, what is a brand?

A CHARISMATIC BRAND is any product, service or place for which people believe 

there is no substitute.

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Brand game

www.cramersweeney.com/smiq.html

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Getting Grounded

A brand isn’t…– a verb– a tagline– an advertisement– your logo

A brand is…– A promise, a commitment of added value

– Distinguished by some unique characteristic(s)

– A basis for daily decision‐making and behavior

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Why is a brand important?

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Why Brand at all?

CompetitionDifferentiateShortcut 

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Why Brand your association?

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Staging your brand

Branding is not a marketing promise. It is an organizationalcommitment.

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Establishing brand consistency

Can you build a brandon good customer service?

The ultimate customer experience

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Delivering on your brand Write Articles Summarize  useful information (conference or 

legislative updates) Offer Statistics Tell a Member Story Answer frequently asked questions Make a plan for how you will communicate your brand. 

Be consistent.

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Your Association

Website

Your proprietary list

serves or websites

Your Marketing Materials

Your Business Cards

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Essentials that create a brand

2. Goals

3. Core Values

4. What your members need most

5. What you do well & aspire to become

6. Know your competition

Determine a straight, simple, portable promise

1. Mission

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What does it look like?

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You have to Stand for Something or You Stand for Nothing.– Alexander Hamilton

I C.A.R.E.Innovate, Create, Assess,

Relate, Excelerate

We Get ItRaising the B.A.R.Business, Advocacy, 

Resources

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Packaging It – A Case Study

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Branding is like building a house:When you build a house, picking out the wallpaper might be the most visible part,

but making sure you've got a sturdy foundation is essential…

Build your business around a core message—one that communicates a promise to your customers

about how your organization will serve them better than the competition will.John Jantsch

Page 19: Creating Your Promise - Melynn Sight, nSight Marketing

[email protected] www.nsightmarketing.BLOGSPOT.com

Branding is like building a house:When you build a house, picking out the wallpaper might be the most visible part,

but making sure you've got a sturdy foundation is essential…

Build your business around a core message—one that communicates a promise to your customers

about how your organization will serve them better than the competition will.John Jantsch