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Creative Problem Solving- 1 © Minder Chen, 2013-2014
Creative Problem Solving
Minder ChenProfessor of MIS
California State University Channel [email protected]
Creative Problem Solving- 2 © Minder Chen, 2013-2014
What is Design? – Tom Kelley
• Not just problem solving – creative leap
• Messy – No right answer
• Takes a point of view – or many POVs
• Calls for vision and multiple minds
• Open attitude – many solutions
• Learned from experience with reflection
• Requires a feel for the materials
• Starts with broadening, followed by narrowingDivergent Thinking Assimilation Convergent Thinking
• Requires ongoing mindfulness 用心Compiled by Scott Klemmerhttp://hci.stanford.edu/cs147/
Creative Problem Solving- 3 © Minder Chen, 2013-2014
Quantity over Quality
The best way to get a good idea is to get a lot of ideas.
– Linus Pauling
Creative Problem Solving- 4 © Minder Chen, 2013-2014
IDEO Brainstorming Rules & Tips
• Defer judgment• Encourage wild ideas• Go for quantity• Build on the ideas of others• One conversation at a time• Stay focused on the topic• Be visual
1. Number and record each idea – let’s try to get a hundred ideas, motivates participants
2. Write the flow of ideas in a way that is visible to the group
3. Make sketches, mind-maps, diagrams, . . .
Creative Problem Solving- 5 © Minder Chen, 2013-2014
SCAMPER Method for Brainstorming (Eberle, 1971)
Substitute What could be used instead of an existing component?
Combine What could be added to an existing product? Adapt How can it be adjusted to suit a condition or
purpose? Modify, Magnify, & Minify
How can the color, shape, or form be changed? How can it be made larger, stronger, or thicker? How can it be made smaller, lighter, or shorter?
Put to other uses
What else can it be used for?
Eliminate What can be removed or taken away from it?
Reverse &Rearrange
How can it be placed opposite its original position? How can the pattern, sequence, or layout be changed?
Creative Problem Solving- 6 © Minder Chen, 2013-2014
Bodystorming
• Paul Bennett: Design is in the details• http://www.ted.com/talks/paul_bennett_finds_design_in_the_details
Creative Problem Solving- 7 © Minder Chen, 2013-2014
Creativity and Teamspirit• One doesn’t manage creativity [but nurtures]
• One manages for creativity (i.e., creative process)• Tap ideas from all ranks (using multidisciplinary teams)
• Lone inventor myth Encourage and enable collaboration
• Enlightened trial and error (of a creative team) succeeds over the planning of lone genius.*
http://www.youtube.com/watch?v=M66ZU2PCIcMSource: https://www.youtube.com/watch?v=JkHOxyafGpE (1of 3)
http://v.youku.com/v_show/id_XNDczMzEzNjY4.html
Creative Problem Solving- 8 © Minder Chen, 2013-2014
Evaluation
https://www.twilio.com/blog/2011/12/sketchnotes-twiliocon-2011-through-a-pencils-eye.html
Creative Problem Solving- 9 © Minder Chen, 2013-2014
Creative Problem Solving Process
Creative Problem Solving- 10 © Minder Chen, 2013-2014
Divergent and Convergent Thinking
http://keyholesoftware.wordpress.com/2011/12/20/setting-the-stage-for-the-agile-retrospective-organizational-culture-of-collaboration-and-feedback-the-facilitator-and-creating-a-safe-environment/
Creative Problem Solving- 11 © Minder Chen, 2013-2014
Diverge vs. Converge
Source: Gerard J. Puccio, etc., Creative Leadership: Skills That Drive Change, 2010, Sage Publication.
Creative Problem Solving- 12 © Minder Chen, 2013-2014
Benefits of Defer Judgment
Source: Gerard J. Puccio, etc., Creative Leadership: Skills That Drive Change, 2010, Sage Publication.
Creative Problem Solving- 13 © Minder Chen, 2013-2014http://www.idea-sandbox.com/destination/2007/10/osborn-creative-problem-solving-process/
Creative Problem Solving- 14 © Minder Chen, 2013-2014
CPS v3.0
Creative Problem Solving- 15 © Minder Chen, 2013-2014
Idea
• Are ideas– Free/cheap?
– Worth spreading and live on?
Creative Problem Solving- 16 © Minder Chen, 2013-2014
The Creative Process
http://www.creativehuddle.co.uk/creative-process/
Creative Problem Solving- 17 © Minder Chen, 2013-2014
The Creative Process
http://criticalcompanions.files.wordpress.com/2011/08/art-therapy-model1.jpg
Creative Problem Solving- 18 © Minder Chen, 2013-2014
The Creative Process
(link)
Creative Problem Solving- 19 © Minder Chen, 2013-2014
The Creative Process
http://www.creativehuddle.co.uk/creative-process/
Creative Problem Solving- 20 © Minder Chen, 2013-2014
Creative Skillset, Culture, and Leadership
http://www.creativehuddle.co.uk/wp-content/uploads/2014/01/Creative-Huddle-Overview.pdf
Creative Problem Solving- 21 © Minder Chen, 2013-2014
A Creative Organization’s DNA
http://www.creativehuddle.co.uk/wp-content/uploads/2014/01/Creative-Huddle-Overview.pdf
Creative Problem Solving- 22 © Minder Chen, 2013-2014
Conceptual Combination• putting two unlike things together and then imagining what the combination
might be applied to or used for. Take one concept from column A and any other concept from column B. What would such a thing look like? What can it do? And be used for? Now, switch the words around. It's not the same object anymore. How does it look now, what does this one do, and what's the new use?
http://cep818.wikispaces.com/Chapter+1+Skills
Creative Problem Solving- 23 © Minder Chen, 2013-2014
Imagination
Creativity necessitates the employment of existing concepts in novel ways, and therefore requires conceptual combination. Surprisingly, this contribution seems to be limited. Conceptual combination is a significant contributor to convergent thinking, but not divergent thinking (??). (link)
以概念結合理論為基礎的想像力測驗之編製Construction of an Imagination Test Based on Theory of Conceptual Combination
洪瑞雲 (Ruey-Yun Horng) ; 王精文 (Ching-Wen Wang) ; 拾已寰 (Yi-Hwan Shyr) ; 李泊諺 (Po-Yen Lee) ; 王愉敏 (Yu-Ming Wang)
測驗學刊 ; 60 卷 4 期 (2013 / 12 / 01) , P681 – 713
http://thesis.topco-global.com/TopcoTRC/2014_Thesis/H0034.pdf