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CribMaster™ Vending Solutions Overview 1

CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

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Page 1: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CribMaster™ Vending Solutions Overview

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Page 2: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

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CribMaster Advantage Support Options

http://www.cribmaster.com/vending.htmlftp.ecribmaster.com/pub

Videos - ftp.ecribmaster.com/pub/documentation/videos/

Technical Support 1-855-CRIB-CMS 1-855-274-2267

CribMaster Support portal – [email protected]

Page 3: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CribMaster software can be originally deployed in one of two different methods.

1. CribMaster Full Installation (Not Shared)

2. CribMaster Advantage Installation (Shared)

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CribMaster Software Deployment

Page 4: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CribMaster software is installed so that the database is used for a specific customer.

The database is protected within the specific customers network.

Data communication is usually transported using a standard SQL Server connection. aka: ADO

Usually the customer is responsible for CribMaster administration, not a distributor.

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What is a Full CribMaster Installation?

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Full CribMaster Configuration

The Database Server stores only data related to a single customer.

Page 6: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CribMaster Advantage is a CribMaster vending solution designed with the Distributor in mind.

Multiple customer data is maintained within the same database. This gives the distributor flexible control.

All data communication is transported through a Web Service (Internet).

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What is CribMaster Advantage?

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Page 8: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CRIBMASTER ADVANTAGE OVERVIEW

 

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Page 9: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

NETWORK APPLIANCE - TEKVISION)

 

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Page 10: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

NETWORK APPLIANCE - TEKVISION

 

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CRIBMASTER ADVANTAGE OVERVIEW

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Recommended Bandwidth (Customer/ATR)Upload and Download Approximately 1.0mb – 1.5mb

Recommended Bandwidth (Distributor)Upload and Download Approximately - T1 or greater Latency is a factor, Number of Hops, Customer’s Internet Connection, the processing power of the web server and the SQL Server.

NOTE - CribMaster can not make bandwidth recommendations because we can’t know the distributor’s network environment.

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CRIBMASTER ADVANTAGE OVERVIEW

Proxy Server

Is a Proxy Server (Application Authorization) being used within the customers network?

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Continued

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CRIBMASTER ADVANTAGE OVERVIEW

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Bandwidth Checker:Used to test data communication speed.

There are many web sites on the internet with a bandwidthchecker built in. These sites are not developed or maintainedby CribMaster. These sites are usually trustworthy yet use at your own risk. Some customer networks may block these sites.

www.speakeasy.netwww.speedtest.net

Minimum bandwidth speed is 1Mb (or greater) upload and 1Mb (orgreater) download speeds. Recommended bandwidth speed is 1.5Mb(or greater) upload and 1.5Mb (or greater) download speeds.

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CRIBMASTER ADVANTAGE OVERVIEW

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CM Portal Tester:Used to test latency (communication delay)

An average milli-second value above 250 indicates significant network delays.

CMPortalTester.exe

Page 15: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CheckList

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Page 16: CribMaster™ Vending Solutions Overview 1. 2 CribMaster Advantage Support Options

CheckList(Cont)

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CRIBMASTER ADVANTAGE OVERVIEW

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This course does not cover RFID passive vending devices.

Your instructor does not have module or vending machine pricing. Consult your CribMaster Sales team member.