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© 2018 Halteres Associates LLC
HIV Counseling and Testing Center – Busia, Kenya
CRITICAL SUCCESS FACTORS FOR
DIAGNOSTICS COMPANIES
COMPETING IN LOW- AND MIDDLE-
INCOME MARKETS
September 24, 2018
Mickey Urdea, Founder and Partner
Halteres Associates
© 2018 Halteres Associates LLC
Outline
Background on Halteres
Why do some diagnostics companies succeed and not others?
Study for the Bill and Melinda Gates Foundation
Context of the study of diagnostics company success factors
Some insights from business modeling
We have permission to share everything presented here that is
based upon work conducted for specific clients
© 2018 Halteres Associates LLC
Halteres Associates
Founded 2002
4 employees and over 150 associates (independent consultants)
Almost all have been an employee of a company
Client types:
International start-ups, over 175 to date
Multi-national companies
Not-for-profit Global Health
Mostly diagnostics, some medical devices and therapeutics
Mix of LMIC and HIC products, companies and funders/procurers
Due to our network, we can do whatever the client needs
Research, product development, manufacturing, clinical studies,
regulatory, reimbursement, marketing, business modeling, help to raise
capital
In last 3 yrs, we’ve conducted ~90 projects with 37 consultants
Page 3
© 2018 Halteres Associates LLC
Diagnostic Company Success Factor Assessment: BMGF Project
We evaluated 28 diagnostic companies (and others not shown)
Companies were assessed/scored by how well each did or are doing
The results were organized by phase of product development in
accordance with the definitions created by the BMGF Dx team
We defined three types of companies:
Successes based upon reaching and maintaining sustainability for at
least 3 years after product introduction
Zombies were identified based on their continued struggle to become
sustainable; in our collective opinion they are likely to ultimately fail
Failures that are out of business or sold off for very little
For Failures and Zombies we identified specific events in the phases of
development that we believe triggered the eventual or probable failures
We confirmed assessments with input from industry expert interviews to
ensure objectivity, some of whom had direct inside knowledge
Funders, grant providers, management, key employees, industry experts
We are not at liberty to show the companies by name
Page 4
© 2018 Halteres Associates LLC
Diagnostics Company Growth Phases: Zero to Four
Slide 6
Phase Zero
Design Phase — Concept
Clearly defined Intended Use for actionable
intervention decision and has market size large
enough to support investment
Performance (Sens /Spec/ Repro) specifications fill
an unmet need
Customer Needs are understood (Voice of the
Customer)
Phase One
Feasibility and Planning
Experienced Leadership/employee
team capable of addressing business/tech
challenges
All inventions have been completed to achieve final
product/scale/COGs targets
Menu Strength (one product vs.
multiple). Company has back up plan in event of
failure
Phase Two
Design and Development
Disciplined development processes (Design
Control, Quality System)
Supply Chain process, COGs targets, capital
needs. Product designed for Manufacturability
Robust IP, freedom to operate
Phase Three
Validation and Launch Readiness
Established manufacturing and design control
processes
Clinical Studies supporting regulatory approval AND
commercial /reimbursement strategy
Market entry strategy in place, specific initial customers identified
Phase Four
Commercialization Complete plans for
commercial positioning and targeted launch
Reimbursement and/or payment strategy with clear objectives, budget and timelines. Partners
identified
Operations robust and stable enough to transfer to sustaining operations.
Have sufficient cash planed to profitability or
liquidation
© 2018 Halteres Associates LLC Page 6
Clearly
defined
Intended Use
for actionable
Rx decision
and has
market size
large enough
to support
investment
Performance
(Sens /Spec/
Repro)
specifications
fill an unmet
need
Customer
needs are
understood
(VOC
/Adboard)
Experienced
Leadership/
employee
team capable
of addressing
business/tech
challenges
All inventions
have been
completed to
achieve final
product/scale
/COGs targets
Menu strength
(one product
vs. multiple).
Company
has back up
pipeline in
event of
failure
Disciplined
development
processes
(design
control, etc)
Supply chain
process COGs
targets,
capital needs,
back up
sources.
Product
designed for
Mfg
Established
manufacturin
g and design
control
processes
Clinical
studies
supporting
regulatory
approval AND
commercial
/reimburse-
ment strategy
Complete
strategy for
commercial
positioning
and targeted
launch
Reimburse-
ment strategy
with clear
objectives,
budget and
timelines
Operations
robust and
stable stable
enough to
transfer to
sustaining
operations.
Have
sufficient cash
to profitability
Success #1
Success #2
Success #3
Success #4
Success #5
Success #6
Zombie #1
Zombie #2
Zombie #3
Zombie #4
Zombie #5
Zombie #6
Zombie #7
Zombie #8
Failure #1
Failure #2
Failure #3
Failure #4
Failure #5
Failure #6
Failure #7
Failure #8
Failure #9
Failure #10
Failure #11
Failure #12
Failure #13
Failure #14
Company
Phase 0 —
Design Phase — Concept
Phase 1 —
Feasibility and Planning
Phase 2 — Design
and Development
Phase 3 — Validation
and
Launch Readiness
Phase 4 —
Commercialization
© 2018 Halteres Associates LLC
Where Do Diagnostics Companies Fail Or Become Zombies?
Phase 0
Phase 1
Phase 2
Phase 3
Phase 4
Sustainable Business
~70%
~10%
~10%
~05%
~05%
Failures
~40%
~60%
Zombies At any point failure
can be due to wrong
management team
© 2018 Halteres Associates LLC
Expert Interview Findings: What Are The Keys To Success?
Most important success factor is an experienced leadership team Have they done it before?
Have they done it in diagnostics, not tools, not pharma, not biotech?
Quality systems must be in place early Don’t take shortcuts, it will ultimately cost you time and may cost you the business
Companies must have the ability and desire to partner with others with
requisite expertise
There must be realistic projection for time to market following feasibility 5-7 years for successful new biomarkers or new platforms
3-5 years for successful test menu additions to existing platforms
Companies must have a very deep understanding of the customer Who will use it
How will they use it
What alternatives exist
What does the entire ecosystem look like
What are the pain points that must be dealt with in addition to introducing the new product
Products must be designed for manufacturing (scale, COGS, quality)
There must be attractive ROIs for all parties
Page 8
© 2018 Halteres Associates LLC
Questions To Address When Evaluating Companies: General
Does the team have a thorough understanding of the customer(s), stakeholders and the
unmet need the product/technology will satisfy?
If so, how do they know someone will buy it and at what price? What alternatives exist?
In a start-up there is no time to teach anybody a new job. Does the team have
successful diagnostic company experience? (not tools, not pharma, not biotech)
If not, what is the plan to develop a team with the requisite skills in key roles of responsibility
Does the team have plans to implement design control and do they have direct
experience in developing products under this system?
If not, do they plan to bring in this expertise or partner with others who are expert?
Does the team have experience and intentions to partner with others for skills or
competencies that are needed for success?
Does the product development plan include processes to design for manufacturing?
Does the team have realistic and detailed assessment of the timeline to feasibility,
product development, manufacturing and commercial launch?
Does the company understand the full ecosystem into which they will introduce the
product and all the pain points for the users that must be overcome?
What is the projected return on investment for each type of investor? Is this sufficient to
attract the required investment to commercialize the product?
If not, what provisions need to be made to ensure all stakeholders have attractive returns to offset
the development/commercialization risks?
Page 9
© 2018 Halteres Associates LLC
Questions To Address When Evaluating Companies: Phases
Phase 0 – Concept— Concept Is the intended use statement clear?
Is there a clear intervention action informed by the use of the test?
Has the voice of the customer been incorporated as part of the initial feasibility assessment?
Is there a clear unmet need that could be addressed by the invention?
Phase 1 – Feasibility and Planning Will all inventions required to initiate product development under design control be finalized at the
end of this stage?
Does the company have back up plans in the event of failure with this product design?
Does the initial feasibility data continue to support the intended use in a demonstrable way?
Phase 2 – Design and Development Does the company have a robust development and quality plan in place?
Is the product designed for manufacturing at the scale required in the business plan?
Are cost of good targets likely to be met?
Have all elements of the supply chain been identified, and are plans in place to secure all critical
rare reagents and other key materials?
Has all intellectual property (IP) been filed?
Is there freedom to operate?
Page 10
© 2018 Halteres Associates LLC
Questions To Address When Evaluating Companies
Page 11
Phase 3 – Validation and Launch Readiness Have all manufacturing and design control processes been finalized?
Has manufacturing at scale been achieved?
Is the company using the final manufactured product in its clinical validation studies
(NOT PROTOTYPES!)?
Is an actionable clinical study plan in place that addresses regulatory and reimbursement
requirements?
Have marketing/pre-clinical studies been developed with involvement of representative
intended users?
Phase 4 – Commercialization Is the commercial launch plan complete and achievable?
Is the reimbursement plan complete and achievable?
Are the company operations robust and reliable?
Can the market bear the initial COGS while the company increases manufacturing volumes
and market shares or do sufficient market interventions exist to off-set any gaps?
Does the company have sufficient cash or plans to acquire it to fund ongoing operations until
self-sustainability (or a liquidation event) is achieved?
© 2018 Halteres Associates LLC
Ebola Test Use Case 1 of 10 for Grand Challenges Canada
© 2018 Halteres Associates LLC
Ebola Test Use Case 4 of 10 for Grand Challenges Canada
© 2018 Halteres Associates LLC
Ebola Test Use Case 8 of 10 for Grand Challenges Canada
© 2018 Halteres Associates LLC
Use Cases 3, 4, and 5 Story Boards:
CHW Tests Patient at Home TB POC for BMGF
© 2018 Halteres Associates LLC
Use Case 7 Story Board:
CHW Tests Patient at Other Permanent Health Facility
© 2018 Halteres Associates LLC
Target Product Profile
Target product profile (TPP): description of key product attributes, such as assay performance requirements, required for a Use Case or set of Use Cases
Usually given as
– Minimal
– Optimal
Minimal means that if all the minimum criteria are met, the product will be acceptable for the application
Optimal means that if any of the criteria are met, the product would be more better in some way (e.g., lower cost, better performance)
When is it time to begin product development versus waiting for an unmet specification to be met?
– Additional target, species ID, quantification
The TPP is technology independent
It describes what the product needs to do
It does not describe what the technology is to do it
It can be used to compare and contrast existing technologies and products
It is used to determine the product specifications for specific technologies
© 2018 Halteres Associates LLC
Risk and Mitigation Plan: Examples
Risk Mitigation Level
Management team has sufficient Dx
experience
Ensure CEO, VP R&D and head of commercial have 5+ years of
successful product development experience in related diagnostics
field. Replace members who don’t. High
Essential quality systems are in place
or properly planned for
Ensure experienced product development head has expertise
in design control Low
The team has experience to know
when to partner/how to partner with
experts (development/regulatory/
manufacturing, etc.) to introduce
appropriate products to market.
Put in place a plan to bring in appropriate advisors well in
advance of needing their help (e.g., OEM, clinical trial design,
regulatory affairs). Assure that the company does not hire too
many expensive people that are only needed part time at the
current stage.
Medium
Development and regulatory timelines
realistic
Require detailed development, clinical and commercial plans
well in advance of funding each stage; check with experts High
Detailed analysis of customer and key
stakeholder needs in place and a full
understanding of what they will buy
and who will pay
Require thorough market research that provides factual input
as to who the customer is and what they will buy. Ensure clear
path to reimbursement (e.g., tech assessment, coding) or other
forms of payment (e.g., self pay) is understood.
Medium
The product has been designed for
quality and scalable manufacturing.
Prepare detailed plans to get to prototype, first products, and
scale including investments, skills needed and timing Low
There is a return on investment for
each stakeholder sufficient to justify
the risk
Develop agreements to ensure each party will be able to
access funding, achieve ongoing operations scale,
partnerships, cash flow and sustainability High
Page 18
© 2018 Halteres Associates LLC
Risk and Mitigation Plan: Examples
Risk Risk L1Q18 2Q18 3Q18 4Q18 1Q19
Management team has sufficient Dx
experience High
Essential quality systems are in place
or properly planned for Low
The team has experience to know
when to partner/how to partner with
experts (development/regulatory/
manufacturing, etc) to introduce
appropriate products to market.
Medium
Development and regulatory timelines
realistic High
Detailed analysis of customer and key
stakeholder needs in place and a full
understanding of what they will buy
and who will pay
Medium
The product has been designed for
quality and scalable manufacturing. Low
There is a return on investment for
each stakeholder sufficient to justify
the risk High
Page 19
© 2018 Halteres Associates LLC
Halteres Has Applied its Business Modeling Approach to Many
Programs
Partial list of examples:
BMGF Point of Care Initiative
UNITAID HIV Viral Load and Early Infant
Diagnostics
CIFF HIV Self Testing
HIV Professional Testing
Malaria testing
TB ID and DST
Digital chest x-rays
Oncology Dx Products
Cardiac Testing
Internal market and financial modeling for
several diagnostic companies
Other diagnostic platforms (NAT, IA, clinical
chemistry, flow cytometry), applications and
settings in LMIC and HIC regions
Page 20
Improving
Clinic
Workflows
Partner
Self-
Testing
Cost
Effectiveness
of Digital
X-Rays
© 2018 Halteres Associates LLC
Impact of Increasing Number of Competitors in HIV-ST
If procurers want to maintain competition between blood-based and oral-fluid-based tests it would
be possible to maintain about 4 total companies with ~10MM units sold each
However, typically in most markets, without some form of control, at maturity only 1-2 players
would command the majority of the market
If the market at maturity is more like the lower total sales estimate (~20MM units), it is likely that
the maximum number of players would not exceed 2 without continuous subsidization
Note that the HIV RDT manufacturers maintain a sig unit volume advantage across all years
Page 21
Estimated HIVST Market Growth Scenarios Total Units per Year (millions, combined blood and oral)
Oral Fluid, 55%
Blood, 45%
30%
25%
15%
10%
20%
0%
20%
40%
60%
80%
100%
Type Company
Estimated Market Share by Type and Manufacturer
Others
Player 4
Player 3
2nd Oral
Orasure
13MM
9MM
4MM
7MM
11MM 17
26
34 37 39 42 44
9 13
18 19 20 21 22
81 79 77 79 83 86
91
0
10
20
30
40
50
60
70
80
90
100
2019 2020 2021 2022 2023 2024 2025
Halteres Aspirational HIV-ST Halteres Moderate HIV-ST
Halteres HIV RDT (Aspirational)
Based upon work for CIFF 2017
© 2018 Halteres Associates LLC
Thanks to my Halteres colleagues
Pat Arensdorf
Laura Mazzola
Laura Penny
Mike Richey
Rich Thayer
Martha Townsend
Kristi Whitfield
Page 22