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CRM Prep Workshop
Part 3
Records Systems, Storage and Retrieval
Part 3 – Records Systems, Storage and Retrieval
• Basic Concepts
• Filing Systems
• Information Retrieval
• Active Filing Systems
• Active File Facilitates
Part 3 – Records Systems, Storage and Retrieval
• Active Files Operations
• Records Centers Operated by the Organization
• Commercial Records Centers
• Special Storage Requirements
• File Conversions
Basic Concepts
• Assessing information needs
• Controlling volume of information
• Information retrieval
• Classifying information
Basic Concepts
• Media selection
• Basic file groups
• Rules of alphabetic order
Filing Systems
• Alphabetic– When and why should an alphabetic arrangement be
used
• Numeric– What are the purposes
• Alphanumeric– Know the difference between alphanumeric and
phonetic coding
• Subject– Various subject arrangements – dictionary and
encyclopedia
Information Retrieval
• Definition and objectives– What are the theories?– How can equipment affect efficiency in retrieval?
• Indexing– Know the functions of an index
• Computer-Assisted Retrieval– Understand the capabilities and applications for
various RIM software
Active File Systems
• Definition and objectives– Active records are records that are referred to
frequently• Design and planning
– What is the criteria and design for active filing system• Uniformity
– What is the importance of uniformity in active filing systems and plans?
Active File Systems
• Location– Location, location, location…
• Filing manual– What are the components of file operations
manuals and file users’ manuals• Microfilm-based active systems
– What are the advantages and disadvantages of implementing a microfilm system in and active environment?
• Electronic-based active systems– What are the advantages and disadvantages of
implementing an electronic-records system?
Active File Facilities
• Building design considerations– Understand the need for planning
• File Equipment– Be familiar with the multiple types of filing
equipment
• Supplies– Know what supplies are available to support
the filing system
• Shredders/balers– Understand the key features of shredders and
balers
Active Files Operations• Functions and objectives
– Maintenance and retrieval functions• File/document control
– Identify the controls for retrieval and enhancement for active file storage
• Access restrictions and control– Understand the requirements for privacy and security of
the active file system
• Filing procedures– Consistency is the key to successful active file system
• Review and maintenance– Assure ongoing control and management for active file
systems
Records Centers Operated by the Organization
• Functions and objectives– Know the value of record centers in storage of semi-active and
inactive records
• Records center facilities– Understand the advantages of offsite vs. on-site records centers
• Building design and consideration– Be familiar with facility requirements and building code
• Shelving– Familiarize yourself with the most common type shelving
systems
• Storage containers– Know the specifications for standard record containers
Records Centers Operated by the Organization
• Materials handling equipment– Know what handling equipment best fits the job
• Managing the records center– Know what planning, staffing, and procedures are required to
manage a records center
• Operating the records center– Be familiar with polices and procedures to operate a facility
• Business continuity– Understand the value of a of a disaster recovery plan
• Review and evaluation– Know how to develop management control systems and
reporting tools
Commercial Records Centers
• Vendor evaluation– Service costs, contract provisions and
accessibility
• Contract considerations– Evaluate services vs. cost
• Commercial facility use– Responsibilities of the vendor and the user
Special Storage Requirements
• Media– Microforms– Electronic– Other
• Non-standard size items
File Conversions
• Media conversions– Planning and implementing media
conversions
• Paper filing conversions– Planning and implementing storage
conversion projects
• Electronic filing system conversion– Planning and implementing conversion of
automated filing systems to other systems