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Your Cloud Partner…

crm software solutions

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Page 1: crm software solutions

Your Cloud Partner…

Page 2: crm software solutions

Are you looking for the

right ERP package for

your small to mid-sized

business ?

There is plenty of information available on internet about ERP

solution. However, there is little advice on the right strategy to

evaluate good ERP software.

This PPT is intended to provide some of that much-needed guidance.

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The Real Challenge

Implementing an ERP system has grown to become a challenge for

all organizations. Reason - rising instances of failed ERP

implementations world-wide.

Is the problem worse for the SMBs?

Market reports suggest SMB

owners have faced the

maximum roadblocks when it

comes to implementing enterprise applications; and ERP

implementation is the leading

one.

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If the problem is alarming, is the solution available?

A tactical approach is what we suggest.

SMBs should discard the fact that any

ERP package will work and their

organization will simply conform to its

functionality. Ideally, ERP should be a

transformational business initiative providing key competitive advantages.

And to achieve this, business decision

makers need to invest time, discussing

the 8 KEY POINTS.

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1. Form the selection committee

Most companies do the mistake of

equating software to just IT. Choosing

ERP software is not an IT but a business

decision. IT department should only

be your support.

Involve decision makers representing

all departments of your organization.

Ensure they have a deep knowledge and understanding of the industry

and your business; and have the

authority to bring change.

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2. Plan the future goals

Do not develop a list of software features. Rather doing this, develop a list of what

you want the company to achieve through the ERP system. Example –

Achievements are more far-reaching. Choosing ERP package designed in

accordance to your future goals will always be rewarding. It will transform your

organizational culture in a positive way and will increase profitability.

Provide my clients with precise delivery dates.

Maintain 100% accurate inventory.

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3. Synchronize the goals

Prioritize the list items and select top 3-5 goals that your company needs to achieve

NOW.

Remember the goals will eventually be

used to evaluate different ERP packages.

Define and document your current business

processes, pain points, and strengths. Group

the goals by function (order entry, shipping,

etc.) and level of importance. Differentiate the

must-haves from the nice- to haves.

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4. Evaluate the Technical Fit

Although ERP is ideally a business initiative, be clear about how the software

solution will align with your current infrastructure.

Consider…

Which database platform do you want to run the software on?

Do you want an ERP package that runs on the platform you choose?

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5. Understand the total cost

Harvard Business Review – Cost overrun is one of the critical problems that SMBs

face on choosing the wrong ERP software vendor. As per one of the studies,

among1471 enterprise system projects, the average cost overrun is 27% (approx).

What we suggest:

It’s a lot easier to accept potential costs

early in the process than after getting

committed to a particular solution.

Businesses need to opt for total cost

calculation before making the FINAL

PLUNGE.

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6. Parameters for cost calculation

Hardware cost

Software cost

Training and change management cost

Cost involved in allocation of internal resources

Cost due to business disruption

Application management costs

Integration costs.

Note: Divide the costs into one-time and recurring. Calculate the recurring costs

considering the usable time of the software.

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7. Reach out the vendors

Most companies choose a solution based on what competitors are doing. Result –

they fail to meet their own unique business requirements and sources of competitive

advantage.

Instead of following-the-herd policy, organizations need to understand their business

needs by considering –

Business model (Make-to-order/Make-to-stock/Mixed model) Size of user base: Number of users who will be on the system (At this stage, you need only an estimated number of named and concurrent users) Frequency of use End-user profile.

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8. Essentials of an ERP software solution

Ease of use and intuitiveness:

An ERP system should be designed to

help the user flow through the modules

smoothly.

Access to information:

On demand ability to display relevant

information on-screen. There should be

options to drill down into detailed

information instantly.

Coherence:

Uniform look and feel across various

modules that enable consistency between

functions.

Customizability:

Much-needed flexibility to customize the

application without interfering with the core

software.

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9. Track the KPIs

Measure it to achieve it

To gain the full potential of the ERP system, organizations need to keep track of

KPIs, after the ERP goes live. Based on the success metrics, corrective action

should be taken. .

Note:

KPIs measured should include customer and

organizational benefits. Example –

Customer-side :

Accurate order fulfillment

Prompt delivery act

High customer satisfaction score.

Organizational-side:

Low supply chain management expense

Reduced outbound logistics costs

Inventory days.

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Get started with Corelynx Now !

Corelynx Inc. is a fast growing Silicon Valley

based Enterprise Software Company,

deploying world-class ERP package solutions

for different industry verticals.

We hold extensive experience in developing

complex business applications, online

commerce solutions and CRM systems.

Our organized process, advanced technology

and an efficient workforce have enabled us to

achieve 200+ customers in a few years.

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It’s our clients who spread word about us!

Corelynx is a trusted vendor, but more importantly, Corelynx is a trusted partner.

Developing software solutions requires a unique blend of technical expertise,

business acumen and creativity. Corelynx excels in all of these areas. In today's

fast-changing environment, every project requires numerous changes as it

progresses from concept to implementation, and companies must adapt

effortlessly and expediently in order to survive. This requirement is amplified when

developing software. Corelynx has assisted ID Cuffs increase its competitive

advantage by providing unique software solutions that adapt to these volatile

conditions.

Denis Kelly

Corelynx helped us improve critical business processes in an incredibly short amount

of time. Corelynx provided the kind of services and support that I would expect in a

true business partnership. Their devotion to quality and customer satisfaction is

unsurpassed in the industry. I wouldn’t hesitate to recommend Corelynx to any of my

peers and I know and trust they will surpass all expectations.

Thor Hiselberg, CEO, NorthPoint

Take a sneak peek into what our customers have stated about their Corelynx

experience –

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Corelynx’s THREE Engagement Models

Full-time Equivalent:

Allocation of dedicated resources to a client’s

project.

Fixed Cost:

Suited for short-term small and medium sized

projects where the requirements are not likely

to change in the development process.

Maintenance:

Applicable for the post implementation phase

to bring continuous improvement to the project.

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Contact Us Corelynx Inc

11501 Dublin Blvd, Suite 200 Dublin, CA 94568

510.790.3641 x 1101

Email: [email protected]

www.corelynx.com