Crown Quality Services

Corporate Presentation

AGENDA

CORE COMPETENCIES

QUALITY CONTROL

ORGANISATION

SUMMARY

CROWN PRESENCE

CROWN OVERVIEW2012 2013 2014

CROWN founded 2012: observed OEM & Tier 1 industries objectives were for zero-defects, requirement for THIRD PARTY INSPECTION SERVICES identified.

CROWN 1st site in Chennai ( Ford India): Offering quality residential engineering service to supplier Ms.Winkelmann – Poland.

CROWN Expansion : OEM’s Ford,RNAIPL,DAIMLER,MARUTI-SUZUKI and Honda T1 suppliers YAZAKI,TE Connectivity observing benefits invited CROWN to assist with their suppliers India and Internally

2014 to Date : Exploring and expansion all four region in India, Start up regional office and exploring service to NCR ( Delhi ) Region

Crown-Quality Policy

We, the employees of CROWN Company, proudly pronounce our personal

commitment to understand, meet and, when possible, exceed our Customer's

Requirements through the continuous improvement of our processes. We are

dedicated to delivering defect free products on time with competitive cost possible.

Our Mission

Provide our customer’s with the highest level of quality

excellence in the field of 3rd party quality service

industry

ROAD MAP - Our way of working

Quality road map with focus on execution

Plan for executing our strategy with clear ownership, timeline and resources

Central accountability, tracking and targets for all organization activities

We must flawlessly execute business processes to prevent problems and continually improve the way of we work.

KEY FIGURES

• 75 + employees all over India

• 5 Major car plants :- Ford India , Renault Nissan Automotive, Daimler India, Maruti Suzuki and Honda

• 35 Tier 1 :- Faurecia, TE Connectivity,Montherson,WABCO,SFL,Poona sims,Nissan,Renault,Borgwarner,Ricoauto,Elringlinger,Amtek,Jinan,Baxer,SEWSMagnarico,Autolec,Federal mogul,Eaton,KSPG,UFI filter, Sriram piston ,Delphi, Sona BLW,Valeo clutch,Roto form,Omax auto, Mahle filers, Dana corporation and Winkelmann.

• Yr.2013 :- 4000 mandays without customer concern

• Yr.2013 :- 0.5 Million turn over company

CORE COMPETENCIESQUALITY Control

QUALITY Engineering

SERVICES PROVIDED BY CROWNQUALITY Control & Conformity Management

Quality control & Rework for suppliers /CKD

Incoming inspection

Production quality control

Quality Firewall/CSL2

Final product testing / audits

QUALITY Engineering

During the project planning

o SQA support and implementation

o Product & Process audits & validation

o Monitoring of the quality at the ramp-up

Production life with thesuppliers

o Receipt inspection

o Quality incidents management

Production life with thecustomers

o Customer complaints management

o Quality residents

METROLOGY (Future plan)

On-site Metrology

Calibration

CROWN QMS SYSTEM

the procedures used to guarantee the quality and sustain the results of operations:

procedures of integration and training (site & Safety) for each Assignment and each operator

Internal Assignment auditing during the operations (Work place auditing)

Identification of boxes/containers with CROWN stickers (date, inspector’s name, etc…)

Management of traceability

Real Time Reporting sent to supplier and Host

An error occur, CROWN undertakes the re-sorting before despatch free of charge.

CROWN QMS SYSTEM

CROWN QULAITY CONTROL SERVICE LOCATIONS

Externalwarehous

e

Internalstocks

Assemblylines

End of lineCheck area

Dedicated external CROWN Warehouses Sorting at suppliers utilities.

Containment : sorting and rework in stocks after quality concerns detected by the Quality department

Quality firewall on line of suspicious deliveriesAssistance for mounting difficult components

Final check of products according to check-lists

QUALITY CONTROL PROCESS FLOWHost Crown Supplier

NonNon-Conformance detected Containment action

expected

Offering service to CrownOffering service to Crown

Crown assignment sheet / Quote

Crown assignment approval and Work

instruction

Work instruction acceptance

Assignment organization and start up Starting communicationStarting Communication

Daily Assignment report

End of Assignment

Ok / Not Ok parts communication

Ok /Not ok parts communication

Service invoice sent to supplier

REPORTS AND FORMATS

•Complete data of Assignment carried out.•Easy tracking of issues with part/Lot.•Transparent report maintaining

•Complete data of Task which need to be carried out.•Will be recorded for future reference.

• Each and every part traceability taken care by Ms. Crown

for all assignments

CROWN ORGANIZATION AT SITE

Site Manager

Team LeaderShift 1

Team LeaderShift 2

QualityInspectors

QualityInspectors

SiteAssistance

CROWN would propose to set up on the site its standard organization:

• Support and supervisory staff (SM / SA)

• Experienced monitors and controllers (TL / QL )

CROWN STAFF’S & OFFICE

CROWN STAFF : All Crown staff’s wearing safety shoe, Uniform with complete company logo, Photo ID card and the customer specific requirements if any.

CROWN OFFIC : Site manager and Team leaders own the laptop, separate e-mail ID with Crown address and contact number through Crown CUG.

WHY CROWN

Quick response with flexible and experienced local staffAny New assignments organized within 2 hrs of time frame.

REACTIVITY

Genuine automotive culture and accurate management of the quality.QUALITY

Highly experienced Management and Knowledge of automotive products and processes

EXPERIENCE

Real time communicationCOMMUNICATION

COST Flexible proposal / cost for hourly, daily and monthly

THANK YOUAddress:Corporate OfficeNo 1, 1st floor, 4th StreetVijayaraghava puram, 80 Feet Road,Saligramam, Chennai – 600097.Tamil NaduPhone Email Web

: +91 8015868978 / +91 9884608016: business@crownqualityservices.com: www.crownqualityservices.com: AKUPD4286DSD003: 51001045480000699: TN/AMB/69433

Service CodeESIC CodeEPF Code

Regional OfficeFlat No.1A Ground floorVatika villa, Chhalera, Sector-44, NOIDA -201301.