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2015: A Year in Review
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CSM in the Middle East
2015: A Year in Review
Great experiences in sport and entertainment have the
power to inspire positive change like nothing else.
Through amplifying these shared experiences we help our clients extend their reach and achieve
their commercial objectives.
Today, CSM is one of the world’s leading agencies with an ever-growing global
presence. We assist governments, brands, federations and governing
bodies as well as not-for-profit organisations to evolve and engage
through the power of sport and entertainment.
WE BELIEVE IN THE POWER OF SPORT TO TRANSFORM LIVES AND TO HELP OUR CLIENTS WIN BY DELIVERINGA LASTING IMPACT
We believe in the power of sport To transform lives and to help our clients win by delivering alasting impact
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Event feasibility and planning
Strategic and Commercial consultancy
Event Creation, Management and Delivery
Advertising and Rights sales
Broadcast Services
Interactive Live Experiences
Athlete Management and Ambassador Programmes
Sponsorship Activation and Rights Management
Sport, Commercial and Cultural Branding
Exhibitions and Retail Display
Overlay, Fitout and Showcasing
Digital & Social Media
Content Production and Distribution
Sports and Consumer PR
Hospitality Services
Business Unit and Employee Engagement
Community and Grassroot Programmes
Merchandise
WHAT WE DO
CSM offers a complete range of services for everything that a brand, federation or governing body could need within sport and entertainment.
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OVER 800 EXPERTS AROUND THE WORLD
AGENCY LOCATION
CSM operates in 24 cities in 19 countries.
In the Middle East we operate out of four offices, with our MEA regional headquarters in Dubai and other offices in Abu Dhabi, Doha and Muscat.
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WE CREATED THE BIGGEST FOOTBALL
EVENT EVER STAGED IN THE
MIDDLE EAST
In 2013 it was CSM to whom FIFA turned to deliver the
marketing strategy and campaign for the biggest
football tournament ever staged in UAE – the FIFA
Under17s World Cup UAE 2013.
WE ARE BUILDING AN OLYMPIC LEGACY IN SAUDI ARABIA
For the past 18 months CSM has been working with the Saudi Arabian Olympic Committee to develop
the country’s first ever Saudi Elite Performance Strategy designed to identify and nurture Olympic
Champions of the future.
OUR TRACK RECORD IS SECOND TO NONE
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WE HELPED INTRODUCE RUGBY INTO EMIRATI SCHOOLS
In 2012 we put our client HSBC into partnership with the UAE Rugby Federation as the first ever sponsor of the
UAE Player Pathway Programme, aimed at increasing Emirati participation in rugby. Now established in 25
national schools, the Player Pathway Programme is directly leading to the sport’s immersion in the local community
with thousands Emirati boys and girls involved in the game.
WE HELPED MAKE FOOTBALL PART OF
THE NATIONAL SCHOOL CURRICULUM
Our groundbreaking work with Mubadala and the UAE Football
Association led to the creation of the Mubadala Football in Schools
Programme, designed to increase sports participation in UAE schools
and to provide new training to PE teachers across the country.
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WE STAGED THE FIRST EVER COMPETITIVE UK RUGBY MATCH
TO BE PLAYED OVERSEAS
We transformed the grounds of the Emirates Palace into a rugby stadium in time for the players, coaches and officials from Wasps and Harlequins to play their historic LV= Cup match live on Sky Sports TV in 2011.
WE ARE ELECTRIFYING A NEW DEMOGRAPHIC TO GET ACTIVE
We brought the world-famous Electric Run to the Middle
East for the first time – a unique fusion of music, light, dance and 5km night-run that has taken Dubai, Abu Dhabi and Sharjah by storm…
WE CREATED A WORLD CLASS TRIATHLON FROM SCRATCH
In collaboration with Yas Marina Circuit, CSM created Tri Yas – the first ever triathlon to be held at a Grand Prix circuit – for the Abu Dhabi community. Now in its sixth year Tri Yas now sees thousands take part each year in one of the region’s most successful annual events.
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HOW DO WE GO ABOUT SELECTING AND DELIVERING A PROJECT?
We apply a well-honed process towards the development and management of all of our projects:
Issue Idea ImpactImplementationInsight
UNDERSTANDING THE CLIENT BRAND AND
BUSINESS
What are the business and brand challenges and objectives, who is the target audience?
DEFINING THE ROLE AND
VALUE OF THE PARTNERSHIP
What is the brandstory and most relevant
role in sport, basedon objectives and
audience fit?
DEVELOPING THE RIGHT APPROACH
What is the big idea that will sit at the heart of the campaign and provide a
consistent thread?
LEVERAGE AND IMPLEMENTATION
How can that be delivered as an integrated cross
channel activation and communication plan?
MEASUREMENTAND EVALUATION
What is the campaign impact, evaluation and
delivery of resultsand ROI?
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TAKE A LOOK AT OUR WORK IN 2015
We worked with no fewer than 9 major sponsors on the Abu Dhabi F1 Grid, and with every team.
JOHNNIE WALKER AND MCLAREN HONDA• 190m+ campaign reach • US$ 8.9m campaign media value
UBS – GLOBAL PARTNER OF FORMULA 1• US$ 3.7m in incremental new business generation • US$ 24.9m campaign media value • 729 guests hosted in VIP hospitality
UNILEVER AND WILLIAMS F1• 37m campaign reach • US$ 357m campaign media value
HISENSE AND RED BULL RACING• US$ 3.8m campaign media value • 369,000 social media reach • 138,000 website page impressions
MUBADALA – ABU DHABI FORMULA ONE EVENTS AND VIP HOSPITALITY AGENCY:• 250 Formula One Paddock Club VIP guests • 300 guests at Mubadala F1 Business Forum created by CSM
GSK AND MCLAREN HONDA• 3 Global Management Workshops • 78 delegates attended • 63 hours spent learning with McLaren Honda Applied technology
UPS AND SCUDERIA FERRARI• US$ 24.9 campaign media value • 11.4 Twitter impressions • 80m+ online reach • 400+ VIP guests
CHENIERE AND FORMULA 1• 4 Grand Prix activation programmes • 419 VIP guests • 69 Paddock tours
The Key Numbers: 11 teams under contract, 9 sponsors under management
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WE REPRESENTED SOME OF THE BIGGEST NAMES IN WORLD SPORT…INCLUDING A FEW WHO BECAME DOUBLE WORLD CHAMPIONS…
In 2015 our athlete management division included over 60 of the world’s leading sportsmen and women under management. We represented Olympic and World Champions from across world sport, many of whom were very busy in the Middle East:
The Key Numbers: 2 Formula One World Champions. 8 current England international cricketers.7 Wales international rugby players. 3 international footballers
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NIKI LAUDANon-Executive Chairman, Mercedes AMG Petronas, Abu Dhabi Grand Prix
Bryan Habana
Marion Bartoli
Chris Robshaw
Richie MccawDan Carter Sol CampbellLeigh Halfpenny Ma’a Nonu
STEVEN FINN England cricket squad vs Pakistan in UAE
SIR JACKIE STEWARTGuest speaker, Abu Dhabi Grand Prix
ADIL RASHID England cricket squad vs Pakistan in UAE
SIR IAN BOTHAM Sky Sports TV commentary team, England vs Pakistanin UAE
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The Key Numbers: 9500 square meters of signage. 585 meters of course sponsor boards. 1200 meters of public village branding. 17 TV towers. 87 on course boards. 18 tee boxes.
The Key Numbers: 10,500 runners. 22 nationalities.12.1m campaign reach
3 4ELECTRIC RUN – ELECTRIFYING THOUSANDS ACROSS UAE
The world’s most iconic night run finally came to the Middle East in 2015, courtesy of
CSM. A sell-out event, over 10,500 people danced, ran and partied the night away in
Dubai, in a unique fusion of neon, lasers, world-class DJs and 5km night run.
DP WORLD TOUR CHAMPIONSHIP – HOWTO BUILD A WORLD-CLASS EVENT
As Rory romped to victory in the end of season finale, CSM was responsible for providing the iconic look and
feel of the tournament, working with the European Tour to deliver over 2000 items including on-course tee signage,
village fascia, hospitality dressing, directional signage and large scale grandstand banners for the fifth year running.
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The Key Numbers: 87,986 fans engaged worldwide. 3 Test matches.
The Key Numbers: 9 Action Plans. 40 Work Streams. 1 new Performance Director. New 20 man Performance Department
65 THE SAUDI ELITE PERFORMANCE STRATEGY – CREATING SPORTING LEGACY IN SAUDI ARABIA
In 2015 CSM developed the groundbreaking Saudi Elite Performance Strategy on behalf of the Saudi Arabian Olympic
Committee. The programme aims to put elite performance pathways in place to help develop elite athletes across a variety
of Olympic sports, to move Saudi Arabia up the medal table and create a lasting legacy for generations to come.
WAITROSE – FUELING ENGLAND’S SERIES VS
PAKISTAN
As England battled Pakistan across Test, ODI and T20 formats,
our cricket team delivered the campaign around Waitrose’s
sponsorship of the England team.
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The Key Numbers: Engaged 7 key tourism markets. 4m website impressions. 3m social media reach. 75,000 YouTube views.
The Key Numbers: 1900 Premier & VIP Customers engaged. 97% customer satisfaction. Over 6,800 Emirati kids playing rugby in UAE schools each year.
7 8TAKING MAN CITY FANS INTO THE BLUE WITH TCA ABU DHABI
On behalf of the Abu Dhabi Tourism & Culture Authority, we created Into the Blue – a new
sponsorship activation campaign designed to turn City fans into Abu Dhabi advocates
and visitors by increasing destination understanding, capturing fan data and
converting engagement into bookings.
HELPING HSBC TO BRING THEIR GAME IN 7S
CSM has been HSBC’s global rugby agency since 2008, managing the bank’s investments in rugby which includes sponsorship of the
HSBC Sevens World Series, Dubai Rugby 7s and UAE Rugby Player Pathway Programme. In 2015 our sponsorship campaign – Bring
Your Game – reached over 140,000 customers, driving customer loyalty, reward and acquisition objectives, whilst HSBC helped to
grow the game of rugby across the Middle East in rugby clubs and throughout Arabic schools.
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The Key Numbers: 2 races. 8 stages. 1215kms of road
The Key Numbers: 159,000 visitors to Abu Dhabi race village. Campaign Media Value US$4.5m. 2785 Media articles.
TWO TOURS, ONE BRANDING TEAM – DUBAI & ABU DHABI TOURS
Our branding team delivered the event look and feel, signage, branding and wayfinding
for the UAE’s two pro-cycling events – Dubai Tour and Abu Dhabi Tour.
LIFE AT THE EXTREME – VOLVO OCEAN RACE AND ABU DHABI
We were the regional PR team for the world’s most famous offshore
sailing race in the Middle East, UK and China in 2014/15.
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The Key Numbers: 737 VIP guests. 99% of guests felt the event strengthened their relationship with HSBC. 95% of guests rated the experience as excellent. 100% of HSBC relationship managers felt the event strengthened their relationship with their customers overall
The Key Numbers: 3 Cities. 11,420 junior players. The biggest youth football event ever staged in Saudi Arabia
1211 HSBC AND THE ABU DHABI HSBC GOLF CHAMPIONSHIP
Our HSBC team also delivered the VIP hospitality and guest management programme for co-title sponsor of the
Abu Dhabi HSBC Golf Championship, ensuring that the bank’s top customers are looked after at every step from
airport to hotel to Pro-Am to golf course.
COPA COCA-COLA: BRINGING FOOTBALL TO THE COMMUNITIES
IN SAUDI ARABIA
We delivered Coca-Cola’s flagship football programme in the Middle East once again in
2015. Across three Saudi cities we had more than 11,000 young people come together
for the biggest celebration of soccer ever seen in the Kingdom.
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The Key Numbers: US$ 1m PR Value. Campaign reach 10.4m. 20,000 Facebook Fans
The Key Numbers: Over 200 VIP guests. 1 Best Dressed Man and 1 Best Dressed Lady!
COMMERCIAL BANK QATAR MASTERS – AMAZING GRACE
Leg two of the Desert Swing sees the European Tour descend on Doha, and
our event marketing team was on site delivering the regional PR and media
operations as South Africa’s Branden Grace reigned supreme.
PUTTING THE ‘STYLE’ INTO THE JAGUAR STYLE STAKES AT DUBAI WORLD CUP
When the great and the good of Dubai descended on Meydan for Dubai World Cup weekend, we
delivered one of the region’s most hotly anticipated events for fashion trend setters - the Jaguar Style
Stakes - a VIP Lounge, fashion show, catwalk and experiential platform for Jaguar customers and
prospects
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The Key Numbers: 8 weeks of planning, 2 weeks of production and 5 days on site
The Key Numbers: US$ 1.2m PR value. 412 media articles. 22.6m global campaign reach
BWF DUBAI WORLD SUPERSERIES FINALS
As the world’s badminton heroes competed for the most prestigious prize on the calendar, our
branding team delivered all the venue, hotel and transportation branding, look and signage
for the most prestigious prize on the BWF badminton calendar
16 ITU WORLD TRIATHLON ABU DHABI
The first leg of ITU series arrived in Abu Dhabi for the first time in March and CSM’s event marketing
team were on hand to deliver the regional PR and digital communications campaign, ensuring
a sold-out event and record spectator numbers.
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The Key Numbers: 3 Days, 6 Global Superstars. 1 Abu Dhabi giant sponsorThe Key Numbers: Killer Stats: 15 teams. 30 matches. 6 days
1817 MUBADALA WORLD TENNIS CHAMPIONSHIP
The curtain-raiser to the tennis season sees our client Mubadala sponsor Abu Dhabi’s flagship tennis tournament
– the Mubadala World Tennis Championship. Our team managed the sponsorship activation programme for our
founding client Mubadala including fan zones, player signings and VIP hospitality programme.
2015 AFC BEACH SOCCER CHAMPIONSHIP
The 2015 AFC Beach Soccer Championship took place at Katara Beach in Doha in March
2015 and served as the qualifier for teams from Asia for the FIFA Beach Soccer World
Cup. Our branding team built the pitches, signage, branding and wayfinding for the
entire event.
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INSIGHT AND DATA - The latest market insight and data to inform our strategies > CSM Data uses hard data to help us and our clients make better decisions through;
• Better, cleaner, enhanced data gathering • Data profiling • Data matching
> CSM Annual UAE Consumer Study of 400 UAE Nationals (16-35) seeks to understand regional lifestyle and consumer habits
> Sports DNA – in partnership with Repucom, we have access to constantly updating data, insights and intelligence on how fans consume sports and on their opinions of events and sponsorship in 30 key markets worldwide
CONTENT CREATION - CSM Content is our in-house service creating award winning video content and sports programming like CNN’s Inside Golf
CSM MIDDLE EAST DESIGN STUDIO - our Dubai-based studio provides full service graphic design and development services to all of our clients
IN-HOUSE PR & DIGITAL COMMUNICATIONS TEAM - we have a dedicated team of communications specialists delivering award winning PR, event marketingand social media campaigns for our clients across the English and Arabic Media
STRATEGIC PARTNERSHIPS - we have carefully selected strategic partnerships with BBDO and Memac Ogilvy (Creative) and Omnicom and OMD (Media Buying) to add to our offering in market
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AT CSM WE USE A VARIETY OF IN-HOUSE SPECIALISTS, SERVICES AND PARTNERS TO PROVIDE A BEST IN CLASS SERVICE TO OUR CLIENTS AND TO PROMOTE OUR PROJECTS:
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It has led to more sport being included in the national school curriculum. It has helped government and private sector organizations invest more into sport and drive greater returns from it. And it has provided unforgettable experiences for fans of all ages, nationalities and backgrounds to enjoy.
ADDRESSING SOCIAL & HEALTH CHALLENGES
IMPROVING GOVERNANCE CREATING UNFORGETTABLE LIVE EXPERIENCES
GIVING MIDDLE EASTERN SPORT A GLOBAL PLATFORM
SUPPORTING EDUCATION DRIVING GREATER INVESTMENT
Over 3.5m people engaged by our projects
Over 40 live events delivered
Working on behalf of Managing over
in sponsorship rights on behalf
of our clients
USS500mManaging sponsorshipinvestments in different sports
Global TV audience of over2bn
Social media reach over
27m
Over
media articles
2,500 Working with governing bodies, federations and rights holders
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27global and
regional sponsors
2 CSM programmes now
part of UAE school curriculum
Over 27,000 children taking partin our projects
10,600 kids playing rugby in schools
14More than 300,000
people have taken part in our events
OUR WORK HAS HELPED THOUSANDS OF YOUNG PEOPLE ACROSS THE MIDDLE EAST GET ACTIVE.
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UBS - Global Partner of Formula 1
For more informationplease contact
Ben FaberRegional Director, CSM