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CSP MONTHLY REPORTAUGUST 2013
Top Selling Single Function Inkjet Printers in August
No. Brand Item Low High Cheapest Dealer
1 Epson 1390 (A3) $410 $438 PST
2 Epson R230 (A3) $170 $200 ANANA COMPUTER
3 Canon iX 6560 $225 $255 CHHAYHOK COMPUTER
4 Canon iP 3680 $97 $99 YOTTA TECHNOLOGY
5 Canon iP 2772 $47 $55 YOTTA TECHNOLOGY
6 Epson 1430 $335 HND
7 Canon iP 7270 $119 $129 HIGH POINT
8 Epson 1100 $290 HND
9 Epson ME11 $295 HND
10 Epson Stylus S22 $109 ROOT IT
Market Update
Top Selling Multi Function Inkjet Printers in August
No. Brand Item Low High Cheapest Dealer
1 HP 1050 40 58 Cam IT
2 Epson L110 110 196 Asia Europe
3 Epson ME101 78 115 Best Electronic
4 HP 2050 48 55 Y.E.S Computer
5 HP 4500 125 135 Asia Europe
6 Canon MP 237 75 95 Yotta Technology
7 Epson T60 115 230 Davy Computer
8 Epson ME301 125 Chhayhok Computer
9 Epson A850/870 120 Yotta Byte
10 Epson L210 145 155 Davy Computer
Market Update
Market Update
Price Watch – Single Function Inkjet Printers in August
* Data based on interviews with 24 dealers
Single Function (A4) Single Function (A3)No Model Price No Model Price
No 1. HP 1000 $38 No 1. IP 7270 $129 No 1. + Modification
Supplier 4 colours refill plus $35 (subsequently $3 per refill) $75 - $80
No 1. + Modification we not yet find out of modification
No 2. iP2772 (Canon) $49 No 2. IP 6560 $210
No 2. + Modification Modification plus $30 $79
No 2. + Modification modification full option $35 $245
No 3. No 3. HP office K7000 $255
No 3. + Modification
No 3. + Modification
Supplier refill plus $35 (subsequently $3 per refill) $290
No 1. iP3680 (Canon) $100 No 1. Epson Stylus Photo 1390$425 (inc. Ink
Tank)
No 1. + Modification Modification plus $30 $130
No 1. + Modification
(Price include or exclude Inktank depend on various dealers)
$420 (exc. Ink Tank)
No 2. Epson L110 $122 No 2. Epson TX720WD $320 drop $75No 2. + Modification
Dealer mentions no more stock in Cambodia & L110 has board problem
No 2. + Modification Original Ink Tank Included
No 3. No 3. + Modification Epson T1100 $320 (up $2)
No 3. + Modification No 3. No 1. Epson R230 *Popular in Photo printing shops $180 No 1. Pro 100 (Canon) $420 No 1. + Modification Modification with ink tank incl.
No 1. + Modification
No 2. Epson L210 (include Ori. Mdf) $189 No 2. Pro 10 (Canon) $579
No 2. No 2. + Modification
No 3. Epson 1430 (can print on CD and have wiless) $285 No 3.
No 3. + Modification for full option with modifacation $365
No 3. + Modification
Multi Function (3 in 1) Multi Function Biz (4 in 1)No Model Price No Model Price
No 1. HP 1050 $49 No 1. Canon MX377 108No 1. + Modification Refill $3 only
No 1. + Modification
Modification plus $30 (subsequently $3 per refill) $138
No 2. Canon MP237 $79 No 2. HP Office Jet 4500 $120
No 2. + Modification
No 2. + Modification
Supplier 4 colours refill plus $30 - $35 (subsequently $3 per refill)
No 3. HP 2050 $50 No 3. Canon MX437 $129
No 3. Refill $3 only No 3. + Modification Cannot modify
No 1. Epson ME340 $99 No 1. Canon MX517 $156
No 1. + Modification
External ink tank plus $45 (subsequently $3.5 each colour) + 1yr warranty $150
No 1. + Modification cannon modify
No 2. No 2. HP Office Jet 7500 $399 No 2. + Modification
No 2. + Modification refill on own
No 3. Canon MG3170 $104 No 3. Epson 960FDW $297 No 3. + Modification Modification plus $35
No 3. + Modification
No 1. HP4500 $130 No 1. No 1. + Modification
No 1. + Modification
No 2. Brother LC73 $375 No 2. No 2. + Modification
No 2. + Modification
No 3. Canon MG5470 $179
No 3. No 3. + Modification
No 3. + Modification
Price Watch – Multi Function Inkjet Printers in August
Market Update
Ink Efficient Pro-Printers
No Model Price No Model PriceNo 1. Canon E510 $109 No 1. HP Pro 7000 $280No 1. + Modification * Yotta can modify but not good quality $30
No 1. + Modification
No 2. $139 No 2. Canon Pro 100 $420
No 2. + Modification
No 2. + Modification HND can modification. $35
$455
No 3. Canon E610 $149 No 3. Canon Pro 10 $579
No 3. + Modification
No 3. + Modification HND can modification. $35
$614
No 1.
Epson L110 (inside the box with modification) + 1 yr warranty service & spare part (Single Function) *Always has problem with the board $135 No 1. Canon Pro 1
$822
No 1. + Modification
No 1. + Modification not to find out of modification
No 2.Epson L210 (inside the box with modification) + 1 yr warranty service & spare part (3 in 1) $189 No 2.
No 2. + Modification
No 2. + Modification
No 3. Epson L300 (Single Function) $170 No 3. No 3. + Modification
No 3. + Modification
No 1. Epson L350 (3 Functions) $210 No 1. No 1. + Modification No 1. +
Modification
No 2. Epson L800 (inkjet Single Function) $295 No 2. No 2. + Modification No 2. +
Modification
No 3. No 3. No 3. + Modification No 3. +
Modification
Market Update
Price Watch – Ink Efficient & Pro Inkjet Printers in August
i-Qlick’s Activities
2 is better than 1 Promotions (10-23 Aug)Publicity:• 20, 000 flyers distributed
in cafes, dealer shops, chainstores, busy road junctions
• Promotion email to database contacts
• SMS Blast• Radio promo on Cool FM • Print ads on
• Phnom Penh Post• Hua Shang• Rasmei
Kampuchea• Koh Santepheap
i-Qlick’s Activities
2 is better than 1 Promotions (10-23 Aug)
Roadshow outside i-Qlick Showroom
Roadshow outside KTH
i-Qlick’s Activities
2 is better than 1 Promotions (10-23 Aug)
Camera Qty Sold
CANON EOS 60D W/18-135 IS 3
CANON EOS 60D W/18-200 IS 3
Canon EOS 650D W/18-55 IS II 3
CANON EOS 700D 18-135 STM 3
CANON EOS 7D W/15-85 IS 1
CANON EOS 7D W/18-135 IS 1
CANON EOS M W/M18-55/M22/90EX (RED) 1
CANON EOS-1D X BODY(088015001391) 1
CANON IXUS 135 BLACK(648061000346) 3
CANON IXUS 255 SILVER(638030000313) 3
CANON POWERSHOT G15(658051801884) 6
CANON POWERSHOT S110 WHITE(528034001589) 4
CANON POWERSHOT SX 500 IS(64805300107 ) 7
CANON POWERSHOT SX280 BLACK(648051000240) 3
CANON POWERSHOT SX50 HS(628031002069) 3
Printers Qty Sold
CANON LASER SHOT LBP-6300dn(MFTA501081) 1
CANON LASER SHOT LBP-7018C(MILA 00540) 1
CANON PIXMA E510(LRHA20867) 2
CANON PIXMA MG3170 6
CANON PIXMA MG4270( LSAA05244) 1
CANON PIXMA MG5470 2
CANON PIXMA MP237(LNKA01578) 2
CANON PIXMA MX457( LXAA00380) 1
CANON BUBBLE JET iP2772(HRSC03523) 1CANON BUBBLE JET PRINTER iP100 WITH BATTERY(ABCT 17990) 1
Products On Promotioni-Qlick’s Activities
PIXMA MP237 & iP7270 Promotion
Publicity• 10,000 SMS Sent out• Emails to Database Contacts• Facebook
• Printer stacked up at Sunsimexco
• Print Ad in Jian Hwa• Promotion on Cool FM Radio
Rasmei Kampuchea
i-Qlick’s Print Ads
Jian Hwa DailyGlobe Magazine
Commercial Daily Raksmei Kampuchea
Phnom Penh Post
i-Qlick’s Print Ads
i-Qlick’s Online Ads
Banners ads on www.sabay.com.kh
i-Qlick’s Facebook
Promotions
i-Qlick’s Facebook
Featured Inkjet Printers
i-Qlick’s Facebook
Fuji Xerox Phaser 3435DN A4 Mono Laseravailable at ICE Electronics (Tel: 023 222 924)
PIXMA E610available at i-Qlick (Tel: 023 99 66 38)
HP Deskjet 1050Available at Ahead International Business Group(Tel: 016 638 638)
Fuji, Pixma, HP Review
Electronic World Magazine, August
Competitors’ Activities
Competitor’s Activities
BEST Electronic Solutions
Mobile Phone Magazine, August
Service Report
Local Service Monthly for August – 2013Received
items Product Total by Product Repaired Not Repaired
Outstanding
CSP ALL 27 100.0% 23 85% 3 11.1% 1 3.7%
27
Why Not Repaired 27
A Description CSP
1 Repair costs consideration 1 3.7%2 EOL model, no parts available 0 0.0%3 Repair time not acceptable 0 0.0%4 Upgrade to new models 1 3.7%5 Bad tempered 0 0.0%6 Bad condition items 1 3.7% 3 11.1%
Why Outstanding 27
B Description CSP
1 Still within repair turnaround time 0 0.0%
2 Waiting customer confirmation 0 0.0%3 Sending to repair at CSPL 0
4 Waiting return shipment from CSPL 0
5 Waiting repair parts from CSPL 1 3.7%
6 Waiting to repair (technicians busy) 0 0.0%
1 3.7%
Suggested Action Plan Rate of possibility Comments / Answers
Description Reference CSP CSP Department
1 Spare parts issue? A1, B5 7% Yes maybe (need to improve shipment time)
2 Start DSLR full repair services? A1, A3, B3, B4 N/A
3 Need more technicians? A3, B6 0% Not required
4 CSPL to reduce Spare Parts cost? A1, A4 7% Not required
5. etc.
CSP Service Report for August
i-Qlick’s Upcoming Activities in September
i-Qlick’s Upcoming Activities
• Back To School Promotions (31 August to 15 September)
• CCPC Members Gathering (6 September)
