CTTRANSIT · 2014. 6. 6. · CTTRANSIT -Standard Operating Procedures- TITLE: PREVENTATIVE MAINTENANCE FOR TRANSIT COACHES S.O.P # 1 DEFINITIONS: (Continued) WHEELCHAIR RAMP INSPECTION

CTTRANSIT

Maintenance Services Policy and Procedures

Manual

October 25, 2013

TABLE OF CONTENTS

INTRODUCTION

I. PREVENTIVE MAINTENANCE SOP #1 Preventive Maintenance For Transit Coaches Bus Defect Card Wheelchair Lift Inspection Report A, B, C, D & E Inspection Forms

II. BUS FLEET CTTRANSIT Revenue Bus Fleet Fleet Spare Ratio SOP #2 Emergency Contingency

Fleet

III. WARRANTY RECOVERY PROGRAM SOP #3 Warranty Recovery Program

IV. FACILITY MAINTENANCE PLAN SOP #4 Facility Maintenance Plan

V. EMPLOYEES and Rules & Regulations Organization Charts Sample Salaried Employee Job Description Sample Union Employee Bid Job Description

Rules and Regulations for the Guidance of Maintenance Employees

VI. CASH HANDLING PROCEDURES Hartford Vault Pulling & Farebox Maintenance Security Procedures New Haven Cash Handling Procedures

Stamford Cash Handling Procedures

VII. FIXED ASSETS

Policy Bulletin IV: Management of Fixed Assets

VIII. PURCHASING, PARTS, MATERIALS & SUPPLIES Policy Bulletin V: Purchasing, Rental Leasing and Contracting Procedures Policy Bulletin VIII: Control of Parts Rooms & Procedures for Issuing Materials &

Supplies

IX. ENVIRONMENTAL AND OSHA Environmental Inspection Form Road Spill Instructions OSHA, DEEP or EPA Meetings Rules and Regulations for the Guidance of Maintenance Employees

INTRODUCTION

The Federal Transit Administration (FTA) requires that each transit system have written

procedures for certain activities. CTTRANSIT also has a requirement to document certain

activities and procedures. This Policy and Procedures Manual has been developed to meet these

needs in the maintenance area. While it is not possible to cover every possible procedure, care

was taken to include the principal ones.

The Maintenance Services Department is responsible to clean, fuel and repair the

vehicles in the CTTRANSIT fleet. It also maintains the buildings, grounds, and equipment in

the three Company divisions located in Hartford, New Haven and Stamford, Connecticut. This

must be done in a safe, efficient and cost effective manner.

All Maintenance Supervisors are strongly encouraged to use this manual as a

reference document ... one that provides consistent guidance in vehicle maintenance and

administration.

As with any reference document, it must be continually updated in order to remain

effective. Suggestions for revisions to Maintenance Services procedures are welcomed and

should be forwarded to the Manager of Equipment and Maintenance for consideration.

I. PREVENTIVE MAINTENANCE

SOP #1 Preventive Maintenance For Transit Coaches

Bus Defect Card Wheelchair Lift Inspection Report A, B, C, D & E Inspection Forms

CTTRANSIT -Standard Operating Procedures-

TITLE:

PREVENTATIVE MAINTENANCE FOR TRANSIT COACHES

S.O.P #

1

DEPARTMENT:

MAINTENANCE

DATE:

9/30/2013 REMNDER: OBJECTIVE-REFERENCES-RESPONSIBILITIES-PROCEDURES

OBJECTIVE:

To extend the service life of CTTRANSIT coaches and reduce the cost of unscheduled maintenance through

the application of periodic maintenance procedures carried out at specified service intervals.

SUPERCEDES:

REFERENCES:

O.E.M. Recommended Maintenance Intervals

FTA C. 5010.1C, Chapter I, Section 7(f)(4)

FTA C. 9030.1C, Chapter V, 5(e)

DEFINITIONS:

PREVENTATIVE MAINTENANCE PROGRAM

CTTRANSIT’s inspection and repair program as performed at specific times to assure safe and

reliable transit coaches.

E-INSPECTION

Refers to a minor inspection performed every 1,500 miles. The inspection focuses on a variety of

visual inspections of coach systems, safety items and wheelchair lift mechanisms. The inspection is

performed using the check-off sheet entitled “E Inspection @ 1,500 miles”.

A, B, C, AND D INSPECTIONS

Referred to major inspection of a coach performed at the specified mileage intervals in ascending

“alpha” order. I.E. A, B, C, D, and continually repeating the cycle. Starting with the “B” inspection,

each succeeding inspection becomes more intensive and requires fluid and filter replacement of

different systems.

Inspection Interval

A 3,000

B 6,000

C 24,000

D 48,000

In conjunction with these major “Alpha” inspections, inspection and/or servicing of other critical

coach systems and major components are performed. These include the climate control system, the

wheelchair lift system and engine tune-ups.

Prepared By:

Michael Arrow

Departments

Coordinated With:

Department

Initial

Manager’s Approval Assistant General Manager for Maintenance: Michael Arrow Page 1 of 3


TITLE:


S.O.P #

1

DEFINITIONS: (Continued)

WHEELCHAIR RAMP INSPECTION

Inspection of the wheelchair ramp mechanism is preformed every 1,500 miles. The inspection

focuses on a variety of visual inspections and tests of the various parts of the wheelchair ramp. A

comprehensive inspection and preventative maintenance is performed every 6,000 miles, using the

check-off sheet entitled “Wheelchair Ramp Inspection – 6,000 Miles.”

NOTE: Each inspection form is tailored to the idiosyncrasies of each subfleet.

MINOR ENGINE TUNE-UP INSPECTION

A minor engine tune-up is an analysis of the state of an engine’s adjustments to obtain maximum

performance and efficiency. It also includes those minor adjustments made to compensate for

normal wear of mechanical components that adversely affect the engine’s performance. The minor

tune-up inspection is performed at 48,000 mile intervals as part of the “D” inspection.

MAJOR ENGINE TUNE-UP INSPECTION

A major engine tune-up consists of all the activities described above for a minor engine tune-up and

an inspection of the turbocharger for excessive carbon buildup and the replacement of the

mechanical fuel injectors. This inspection, adjustment and injector replacement is performed at

96,000 mile intervals.

RESPONSIBILITIES:

MAINTENANCE SUPERVISOR (FOREMAN)

To ensure quality control of preventative maintenance inspections, the Maintenance Supervisor

should re-inspect as many preventative maintenance inspections as possible. The Maintenance

Supervisor should sign the upper left hand corner of the inspection sheets for all the inspections that

he/she has reviewed. Mechanics performing inspections should be advised of deficiencies identified

by the Maintenance Supervisor. Repeated errors should be brought to the Senior Maintenance

Supervisor’s attention.

MECHANIC

The mechanic performing the inspection should consciously follow the tasks identified in the

proper check-off sheet for the inspection being performed. During the inspection, the mechanic

should limit any repairs to those that can be easily and quickly performed. All other defects should

be recorded and reviewed by a supervisor.

SHOP MAINTENANCE SUPERVISOR

The Shop Maintenance Supervisor should review the results of the inspection and prepare work

orders for any defects identified by the inspecting mechanic.

Page 2 of 3


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S.O.P #

1

FLUID AND FILTER CHANGE INTERVALS

BUS MILES

PM TYPE ENG/OIL

FULL FLOW

ENG/OIL SPINNER

FUEL FILTER

COOLANT FILTER

ENG/AIR FILTER

P/S FILTER

TRANS FILTER

6,000 B R C R R C C C

12,000 B R R C C R C C

18,000 B R C R R C C R

24,000 C R R C C R R C Key : R – Replace C - Check

PREVENTATIVE MAINTENANCE INSPECTION SCHEDULE

BUS MILES

PM TYPE BUS

MILES PM TYPE

BUS MILES

PM TYPE BUS

MILES PM TYPE

3,000 A 27,000 A 51,000 A 75,000 A

6,000 B 30,000 B 54,000 B 78,000 B

9,000 A 33,000 A 57,000 A 81,000 A

12,000 B 36,000 B 60,000 B 84,000 B

15,000 A 39,000 A 63,000 A 87,000 A

18,000 B 42,000 B 66,000 B 90,000 B

21,000 A 45,000 A 69,000 A 93,000 A

24,000 C 48,000 D 72,000 C 96,000 D

E inspections are also conducted every 1,500 miles.

of 3

Sample Defect Card

CTTRANSIT LIFT-U

WHEELCHAIR LIFT – 6,000 MILES PREVENTIVE MAINTENANCE INSPECTION REPORT

BUS # __________________________ DATE __________________________

DIVISION __________________________ MILEAGE ___________________________

W/O # __________________________ CYCLE COUNTER READING ___________

N/A

OK

RE

PA

IRE

D

NE

ED

S R

EP

AIR

N/A

OK

RE

PA

IRE

D

NE

ED

S R

EP

AIR

√ √ √ √ GENERAL

REMOVE SKID PAN, CLEAN WITH AIR OR STEAM CLEAN

WITHOUT CLEANING SOLUTION. BLOW OUT WITH AIR.

DRIVE MOTOR CHCK FOR LEAKY HYDRAULIC HOSES AND

FITTINGS

HANDRAILS INSPECT FOR STRUCTURAL INTEGRITY, BOLTS SECURED.

CHECK TUBES FOR CRACKS.

STOW / DEPLOY CHAINS INSPECT STOW/DEPLOY CHAINS. ADJUST IF

NECESSARY.

LIFT MASTER CHAINS AND MASTER ARM SPROCKETS INSPECT MAINSER CHAINS AND CONNECTING LINKS FOR

RUST, CORREOSION, ABSENCE OF COTER KEYS AND JAM

NUTS PROPERLY SECURED.

SAFETY FEATURES INSPECT SENSITIVE EDGES FOR POPER

OPERATION.

SLAVE CHAINS AND SLAVE ARMS INSPECT SLAVE MASTER CHAINS AND CONNECTING LINKS

FOR RUST, CORROSION, ABSENCE OF COTER KEYS AND

JAMENUTS PROPERLY SECURED.

MANUAL OPERATION MANUALLY OPERATED ALL LIFT CIRCUITS

HYDRAULIC HOSES, ELECTRIC CALBE AND PROECTIVE SHEATHING

INSPECT ALL HOSES AND SHEATHING FOR LEAKAGE OR CHAFING

TEST ELECTRICAL OVERRIDES. TEST MANUAL OVERRIDES AT CONTROL VALES.

REINSTALL SKID PAN/LOAD TEST.

HYDRAULIC FLUID INSPECT FOR PROPER LEVEL AND INSPECT FOR

CONAMINATION

SPECIAL INSTRUCTIONS

CHECK FLUID LEVEL WITH LIFT IN STOWED POSITION

CHECK FOR LEAKS, REPAIR AS REQUIRED

REFILL RESERVIOR WITH CHEVRON AVIATION FLUID “A” ON POWER UNITS ONLY

RAMP AND BRIDGE / BARRIER AND LINKAGES CHECK FOR DAMAGE TO BARRIERS AND LINKAGES

I CERTIFY THAT I HAVE CHECKED ALL THE ITEMS LISTED ABOVE AND WITH THE EXCEPTION OF

THE CHECKED ITEMS, ALL ARE IN SAFE AND PROPER OPERATING CONDITION.

________________________________________ __________________________________ MECHANIC’S SIGNATURE DATE

________________________________________ __________________________________ MAINTENANCE SUPERVISORS’ S SIGNATURE DATE

(Turn Over To Complete The Other Side)

CTTRANSIT PREVENTIVE MAINTENANCE “A” INSPECTION @ 3,000 MILES

COACH #: _________ MILEAGE: _________ INSPECTED BY: _______________________________ DATE: ________

BRAKE READINGS BEFORE FOOT_______: BEFORE HAND_____: AFTER FOOT_______: AFTER HAND_______:

TIRES - BRING TO 110lbs, CHECK TREAD DEPTH AND NOTE IF INSUFFICIENT _____________________________________

RF_____lbs RRO lbs RRI lbs LF lbs LRO lbs LRI lbs

TORQUE WHEEL STUD NUTS

GREASE FRONT END KING PINS, TIE ROD ENDS AND STEERING SHAFT __________________________________________

CLEAN BATTERIES, CHECK WATER LEVEL & ADD IF NECESSARY, SPRAY COAT TERMINALS _____________________

DRAIN ALL AIR TANKS & CHECK SPITTER VALVE OPERATION __________________________________________________

ADJUST BRAKES & LOCK ADJUSTERS, NOTE ANY BAD ADJUSTERS _______________________________________________

INSPECT BRAKE LINING THICKNESS & CAM HEIGHT AND NOTE IF INSUFFICIENT _______________________________

CHECK FOR OIL, WATER & AIR LEAKS ___________________________________________________________________________

INSPECT FAN & CHECK ALL BELTS & TENSION WHEN APPLICABLE _____________________________________________

CHECK TIE ROD & DRAG LINK ENDS ____________________________________________________________________________

CHECK & REPAIR LIGHTS, DIRECTIONAL SIGNALS; WIRING & OPERATION OF ALL DASH CONTROLS ___________

CHECK SWITCHES, INSTRUMENTS, GAUGES & WARNING SIGNALS ______________________________________________

INSPECT ALL DESTINATION SIGNS FOR CONDITION, PROPER OPERATION & LIGHTING _________________________

CHECK HORN, STOP REQUEST LIGHTS, BUZZER & PULL CORDS AND PA (if installed) _____________________________

CHECK DOOR OPERATIONS _________________________________________________________________________________________

CHECK BODY, SEATS, FLOOR, STANCHIONS & STEPS & NOTE ANY DAMAGE_____________________________________

CHECK MIRRORS, ARMS, BRACKETS & WINDOWS _______________________________________________________________

CHECK MUFFLER & TAIL PIPES __________________________________________________________________________________

CHECK FIRE EXTINGUISHER, FLARES & WHEEL BLOCKS FOR CONDITION & MOUNTING ________________________

CHECK WINDSHIELD WIPERS, ARMS & BLADES & REPAIR IF NECESSARY ________________________________________

CHECK RADIUS ROD BUSHINGS ____________________________________________________________________________________

CYCLE WHEELCHAIR LIFT/RAMP – CLEAN/LUBE AS NEEDED & CHECK WHEELCHAIR SECUREMENTS _________

INSPECT AIR FILTER & ALL DUCT WORK FOR LEAKS (REPLACE ELEMENT IF NEEDED) ___________________________

TORQUE STEERING COLUMN NUTS WHERE APPLICABLE _______________________________________________________

CTTRANSIT PREVENTIVE MAINTENANCE “A” INSPECTION @ 3,000 MILES (CONTINUED)

HEATING CHECKS

CHECK FRONT VENT FOR TIGHT CLOSING____________________________________________________

FRONT DOORS CLOSED TIGHT?_________________________________________________________________

A/C & HEAT CHECKS________________________________________________________________________

CIRCULATING PUMP OK?______________________________________________________________________

LEFT HEATER MOTOR OK?_____________________________________________________________________

FRONT DEFROSTER MOTOR TWO SPEEDS OK?_______________________________________________________

HEATER CORES NOT PLUGGED WITH DIRT?_________________________________________________________

RIGHT HEATER MOTOR OK?________________________________________________________________________

FIRE DETECTION CHECKS

(TO BE PERFORMED ON COACHES WITH AMEREX FIRE SUPPRESSION SYSTEM ONLY)

CHECK ALL COMPONENTS ARE IN GOOD PHYSICAL CONDITION & MOUNTED SECURELY _________

CHECK ALL TAGS & WARNING LABELS ARE IN PLACE AND LEGIBLE _______________________________

CHECK ALL NOZZLES & BLOW OFF CAPS ARE INTACT AND IN PLACE ______________________________

CHECK GAUGE ON BOTTOM OF NITROGEN BOTTLE FOR PROPER PRESSURE ________________________

NOTES:__________________________________________________________________________________________________

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CTTRANSIT PREVENTIVE MAINTENANCE REPAIRS NEEDED

COACH #_________ MILEAGE:__________ INSPECTED BY:__________________ DATE:_______

REPAIRS NEEDED:

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CTTRANSIT PREVENTIVE MAINTENANCE “B” INSPECTION @ 6,000 MILES

COACH #: _________ MILEAGE: _________ INSPECTED BY: ______________________________ DATE: ________

PRE-INSPECTION - REMOVE PANS, STEAM CLEAN ENGINE, RADIATOR & TRANSMISSION

CHANGE ENGINE OIL & FILTERS INCLUDING FUEL FILTERS_____________________________________________________

CHANGE TRANSMISSION FILTERS_____________________________________________________________________________

INSPECT AIR FILTER & ALL DUCT WORK FOR LEAKS (REPLACE ELEMENT IF NEEDED)___________________________

INSPECT ALL ENGINE COMPARTMENT COMPONENTS FOR UNUSUAL NOISES, VIBRATION, LEAKS & OTHER DEFECTS _______________________________________________________________________________________

INSPECT ENGINE COMPARTMENT FOR ANY LEAK, FRAYED OR BROKEN WIRING, HOSES OR LINES_____________

CHECK ALL ENGINE COMPARTMENT SWITCHES AND LIGHTS ____________________________________________________

CHECK THE EXHAUST SYSTEM _____________________________________________________________________________________

CHECK AND CLEAN BATTERY, CABLE & CONNECTORS & LUBE TRAY & COAT TERMINALS WITH SPRAY _______

CHECK EXTERIOR FOR BODY DAMAGE & NOTE IF ANY _________________________________________________________

CHECK ALL EXTERIOR LIGHTS, MIRRORS, ARMS, BRACKETS & WINDOWS _______________________________________

TIRES - CHECK & RECORD TIRE PRESSURE & BRING TO 110lbs ___________________________________________________

RF lbs RRO lbs RRI lbs LF lbs LRO lbs LRI lbs

TIRES - CHECK & RECORD TIRE CONDITION ____________________________________________________________________ RF RRO RRI LF LRO LRI____

TORQUE ALL WHEEL STUD NUTS____________________________________________________________________________

INSPECT INTERIOR - SEATS, FLOORS, STANCHIONS, STEPS, WALL & CEILING PANELS & RAILS _________________

CHECK & REPAIR INTERIOR LIGHTS, SWITCHES, INSTRUMENTS, GAUGES, WARNING LIGHTS __________________

CHECK WINDSHIELD WIPER BLADES & OPERATION (REPLACE BLADES & REFILL AS NECESSARY)______________

CHECK & INSPECT ALL DOOR OPERATIONS & LUBE AS NEEDED_______________________________________________

INSPECT ALL DESTINATION SIGNS FOR CONDITION, PROPER OPERATION & LIGHTING________________________

CHECK HORN, STOP REQUEST LIGHTS, BUZZER & PULL CORDS AND PA (if installed) ___________________________

CHECK & INSPECT ALL SAFETY EQUIPMENT (REPLACE AS NEEDED)____________________________________________

CHECK HEATER, DEFROSTER & A/C EQUIPMENT ___________________________________________________________

CYCLE WHEELCHAIR LIFT/RAMP – CLEAN/LUBE AS NEEDED__________________________________________________

COMPLETE LUBRICATION______________________________________________________________________________________

INSPECT FAN, CHECK ALL BELTS & TENSION WHEN APPLICABLE______________________________________________

(Turn Over To Complete the Other Side)

“B” INSPECTION @ 6,000 MILES (CONTINUED)

CHECK & INSPECT FRONT END - TIE RODS, DRAG LINK, KING PINS, STEERING BOX & SHAFT______________________

INSPECT THE SUSPENSION - TORQUE & LATERAL RODS, SHOCKS, AIR BAGS, FRAME & ALL MOUNTING BRACKETS & LEVELING VALVES & KNEELER COMPONENTS ____________________________________________

INSPECT & DRAIN ALL AIR TANKS & CHECK EXPELLO VALVE OPERATION _________________________________________

INSPECT BRAKE SYSTEM CONDITION & BRAKE VALVES, LINES & HOSES FOR LEAKS ________________________________

INSPECT BRAKE LINING THICKNESS & CAM HEIGHT & NOTE IF INSUFFICIENT _____________________________________

ADJUST BRAKES & LOCK ADJUSTERS, NOTE ANY BAD ADJUSTERS __________________________________________________

CHECK ALL WIRING, TUBING & GROMMETS UNDER THE VEHICLE _________________________________________________

CHECK FUEL TANK MOUNTING & VENT _______________________________________________________________________________

CHECK DIFFERENTIAL FLUID FOR LEAKS & FLUID LEVEL & ADD FLUID IF NECESSARY _____________________________

INSPECT DRIVE SHAFT & U-JOINTS __________________________________________________________________________________

CHECK UNDER VEHICLE FOR ANY OIL, WATER OR AIR LEAKS ______________________________________________________

CHECK AIR BOX DRAINS & DRAIN AIR BOXED TANK IF EQUIPPED __________________________________________________

RECORD & CLEAR CODES ______________________________________________________________________________________________

OPERATE & RECHECK ALL FLUID LEVELS & ROAD TEST ____________________________________________________________

BRAKE READINGS BEFORE FOOT : BEFORE HAND : AFTER FOOT : AFTER HAND :

note

s:



REPAIRS NEEDED:

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CTTRANSIT PREVENTIVE MAINTENANCE “C” INSPECTION @ 24,000 MILES

COACH #: _________ MILEAGE: _________ INSPECTED BY: ______________________ DATE:________


CHANGE ENGINE OIL & FILTERS INCLUDING FUEL FILTERS ______________________________________

CHANGE TRANSMISSION FLUID & FILTER ________________________________________________________

INSPECT AIR FILTER & ALL DUCT WORK FOR LEAKS (REPLACE ELEMENT IF NEEDED) ____________

INSPECT ALL ENGINE COMPARTMENT COMPONENTS FOR UNUSUAL NOISES, VIBRATION, LEAKS & OTHER DEFECTS _____________________________________________________________________________________

INSPECT ENGINE COMPARTMENT FOR ANY LEAK, FRAYED OR BROKEN WIRING, HOSES OR LINES ________________

CHECK ALL ENGINE COMPARTMENT SWITCHES AND LIGHTS ________________________________________________________

CHECK THE EXHAUST SYSTEM _________________________________________________________________________________________

CHECK AND CLEAN BATTERY, CABLE & CONNECTORS & LUBE TRAY & COAT TERMINALS WITH SPRAY ___________

CHECK EXTERIOR FOR BODY DAMAGE AND NOTE IF ANY _________________________________________________________

CHECK ALL EXTERIOR LIGHTS, MIRRORS, ARMS, BRACKETS & WINDOWS __________________________________________

TIRES - CHECK & RECORD TIRE PRESSURE & BRING TO 110lbs _______________________________________________________


TIRES - CHECK & RECORD TIRE CONDITION _______________________________________________________________ RF _______________ RRO ____________ RRI ___________________ LF ___________ LRO ____________ LRI ________

TORQUE ALL WHEEL STUD NUTS___________________________________________________________________________________

INSPECT INTERIOR - SEATS, FLOORS, STANCHIONS, STEPS, WALL & CEILING PANELS & RAILS _____________________

CHECK & REPAIR INTERIOR LIGHTS, SWITCHES, INSTRUMENTS, GAUGES, WARNING LIGHTS ______________________

CHECK WINDSHIELD WIPER BLADES & OPERATION (REPLACE BLADES & REFILL AS NECESSARY) _________________

CHECK & INSPECT ALL DOOR OPERATIONS AND LUBE AS NEEDED ________________________________________________

INSPECT ALL DESTINATION SIGNS FOR CONDITION, PROPER OPERATION & LIGHTING ____________________________

CHECK ALL STOP REQUEST LIGHTS, BUZZER & PULL CORDS AND PA (if installed) ___________________________________

CHECK & INSPECT ALL SAFETY EQUIPMENT (REPLACE AS NEEDED)________________________________________________

CHECK HEATER, DEFROSTER & A/C EQUIPMENT __________________________________________________________________

CYCLE WHEELCHAIR LIFT/RAMP – CLEAN/LUBE AS NEEDED & CHECK WHEELCHAIR SECUREMENTS ____________

INSPECT FAN, CHECK ALL BELTS & TENSION WHEN APPLICABLE __________________________________________________

CHECK & INSPECT FRONT END - TIE RODS, DRAG LINK, KING PINS, STEERING BOX & SHAFT ______________________

INSPECT & DRAIN ALL AIR TANKS & CHECK EXPELLO VALVE OPERATION

CTTRANSIT PREVENTIVE MAINTENANCE “C” INSPECTION @ 24,000 MILES (CONTINUED)

INSPECT SUSPENSION - TORQUE & LATERAL RODS, SHOCKS, AIR BAGS, FRAME & ALL MOUNTING BRACKETS & LEVELING VALVES & KNEELER COMPONENTS

INSPECT BRAKE SYSTEM CONDITION & BRAKE VALVES, LINES & HOSES FOR LEAKS ________________________________




CHECK FUEL TANK MOUNTING & VENT ______________________________________________________________________________


INSPECT DRIVE SHAFT & U-JOINTS __________________________________________________________________________________

CHECK UNDER VEHICLE FOR ANY OIL, WATER OR AIR LEAKS ______________________________________________________

CHECK AIR BOX DRAINS & DRAIN AIR BOXED TANK IF EQUIPPED __________________________________________________



.FIRE DETECTION CHECKS

TO BE PERFORMED ON COACHES WITH AMEREX FIRE SUPPRESSION SYSTEM ONLY (DO NOT PERFORM THE FOLLOWING CHECKS WITHOUT FIRST DISARMING SYSTEM)

CHECK ALL COMPONENTS ARE IN GOOD PHYSICAL CONDITION & MOUNTED SECURELY ______________________

CHECK ALL TAGS & WARNING LABELS ARE IN PLACE AND LEGIBLE ____________________________________________

CHECK ALL NOZZLES & BLOW OFF CAPS ARE INTACT AND IN PLACE ___________________________________________

CHECK GAUGE ON BOTTOM OF NITROGEN BOTTLE FOR PROPER PRESSURE _____________________________________

BLOW OUT HOSES IN ENGINE COMPARTMENT _____________________________________________________________________

CHECK ACTUATION OF AGENT CYLINDER BY PRESSURIZING SYSTEM & CHECKING FOR LEAKS ________________

CHECK AGENT BOTTLE TO SEE IF POWDER IS FREE ______________________________________________________________

NOTE: EVERY 3 YEARS SQUIBB SWITCH MUST BE REPLACED & EVERY 5 YEARS AGENT CYLINDER MUST BE REPLACED.

Notes:



REPAIRS NEEDED:

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CTTRANSIT PREVENTIVE MAINTENANCE “D” INSPECTION @ 48,000 MILES

COACH #: MILEAGE: INSPECTED BY: DATE:


CHANGE ENGINE OIL & FILTERS INCLUDING FUEL FILTERS & PAN ________________________________________________

CHANGE TRANSMISSION FLUID & FILTER & PAN __________________________________________________________________

CHANGE COOLANT WATER FILTERS & POWER STEERING FILTER AS NEEDED _____________________________________

CHANGE DIFFERENTIAL FLUID ________________________________________________________________________________________

INSPECT AIR FILTER & ALL DUCT WORK FOR LEAKS (REPLACE ELEMENT IF NEEDED) _____________________________

INSPECT ALL ENGINE COMPARTMENT COMPONENTS FOR UNUSUAL NOISES, VIBRATION, LEAKS & OTHER DEFECTS

INSPECT ENGINE COMPARTMENT FOR ANY LEAK, FRAYED OR BROKEN WIRING, HOSES OR LINES ________________

CHECK ALL ENGINE COMPARTMENT SWITCHES AND LIGHTS _______________________________________________________

CHECK THE EXHAUST SYSTEM ________________________________________________________________________________________

CHECK AND CLEAN BATTERY, CABLE & CONNECTORS & LUBE TRAY & COAT TERMINALS WITH SPRAY __________

CHECK EXTERIOR FOR BODY DAMAGE AND NOTE IF ANY _________________________________________________________

CHECK ALL EXTERIOR LIGHTS, MIRRORS, ARMS, BRACKETS & WINDOWS __________________________________________

TIRES - CHECK & RECORD TIRE PRESSURE & BRING TO 110lbs ______________________________________________________


TIRES - CHECK & RECORD TIRE CONDITION _______________________________________________________________________ RF _______________ RRO _____________ RRI ___________________ LF ___________ LRO ____________ LRI _______

TORQUE ALL WHEEL STUD NUTS ________________________________________________________________________

INSPECT INTERIOR - SEATS, FLOORS, STANCHIONS, STEPS, WALL & CEILING PANELS & RAILS __________

CHECK & REPAIR INTERIOR LIGHTS, SWITCHES, INSTRUMENTS, GAUGES, WARNING LIGHTS ____________

CHECK WINDSHIELD WIPER BLADES & OPERATION (REPLACE BLADES & REFILL AS NECESSARY) ______

CHECK & INSPECT ALL DOOR OPERATIONS & LUBE AS NEEDED _________________________________________

INSPECT ALL DESTINATION SIGNS FOR CONDITION, PROPER OPERATION & LIGHTING__________________

CHECK HORN, STOP REQUEST LIGHTS, BUZZER & PULL CORDS AND PA (if installed) ______________________

CHECK & INSPECT ALL SAFETY EQUIPMENT (REPLACE AS NEEDED) _____________________________________

CHECK HEATER, DEFROSTER & A/C EQUIPMENT ________________________________________________________

INSPECT FAN, CHECK ALL BELTS & TENSION WHEN APPLICABLE ________________________________________

CYCLE WHEELCHAIR LIFT/RAMP – CLEAN/LUBE AS NEEDED & CHECK WHEELCHAIR SECUREMENTS COMPLETE LUBRICATION______________________________________________________________________________

CT TRANSIT PREVENTIVE MAINTENANCE “D” INSPECTION @ 48,000 MILES (CONTINUED)

CHECK & INSPECT FRONT END - TIE RODS, DRAG LINK, KING PINS, STEERING BOX & SHAFT

INSPECT SUSPENSION - TORQUE & LATERAL RODS, SHOCKS, AIR BAGS, FRAME & ALL MOUNTING BRACKETS & LEVELING VALVES & KNEELER COMPONENTS

INSPECT & DRAIN ALL AIR TANKS & CHECK EXPELLO VALVE OPERATION ________________________________________

INSPECT BRAKE SYSTEM CONDITION & BRAKE VALVES, LINES & HOSES FOR LEAKS _______________________________




CHECK FUEL TANK MOUNTING & VENT ______________________________________________________________________________


INSPECT DRIVE SHAFT & U-JOINTS _________________________________________________________________________________

CHECK UNDER VEHICLE FOR ANY OIL, WATER OR AIR LEAKS _____________________________________________________

CHECK AIR BOX DRAINS & DRAIN AIR BOXED TANK IF EQUIPPED _________________________________________________

RECORD & CLEAR CODES ______________________________________________________________________________________________



FIRE DETECTION CHECKS

TO BE PERFORMED ON COACHES WITH AMEREX FIRE SUPPRESSION SYSTEM ONLY (DO NOT PERFORM THE FOLLOWING CHECKS WITHOUT FIRST DISARMING SYSTEM)

CHECK ALL COMPONENTS ARE IN GOOD PHYSICAL CONDITION & MOUNTED SECURELY ________________________

CHECK ALL TAGS & WARNING LABELS ARE IN PLACE AND LEGIBLE ______________________________________________

CHECK ALL NOZZLES & BLOW OFF CAPS ARE INTACT AND IN PLACE _____________________________________________

CHECK GAUGE ON BOTTOM OF NITROGEN BOTTLE FOR PROPER PRESSURE _______________________________________

BLOW OUT HOSES IN ENGINE COMPARTMENT _______________________________________________________________________

CHECK ACTUATION OF AGENT CYLINDER BY PRESSURIZING SYSTEM & CHECKING FOR LEAKS ___________________

CHECK AGENT BOTTLE TO SEE IF POWDER IS FREE _________________________________________________________________

NOTE: EVERY 3 YEARS SQUIBB SWITCH MUST BE REPLACED AND EVERY 5 YEARS AGENT CYLINDER MUST BE REPLACED.



REPAIRS NEEDED:

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__________________________________________________________________________________________________

CTTRANSIT PREVENTIVE MAINTENANCE

“E” SAFETY INSPECTION @ 1,500 MILES

COACH #: _________ MILEAGE: ________ INSPECTED BY: ______________________________ DATE: ________


TIRES - BRING TO 110lbs, CHECK TREAD DEPTH AND NOTE IF INSUFFICIENT

RF lbs RRO lbs RRI lbs LF_________lbs LRO lbs LRI lbs

GREASE FRONT END KING PINS, TIE ROD ENDS AND STEERING SHAFT________________________________

CLEAN BATTERIES, CHECK WATER LEVEL & ADD IF NECESSARY, SPRAY COAT TERMINALS ___________

CHECK HEATER FILTERS AND CHANGE IF NECESSARY_______________________________________________

DRAIN ALL AIR TANKS, ADJUST BRAKES & LOCK ADJUSTERS, NOTE ANY BAD ADJUSTERS ____________

INSPECT BRAKE LINING THICKNESS & CAM HEIGHT AND NOTE IF INSUFFICIENT ____________________

CHECK HAND BRAKE ADJUSTMENT _________________________________________________________________

Notes:

II. BUS FLEET

CTTRANSIT Revenue Bus Fleet

Fleet Spare Ratio SOP #2 Emergency Contingency Fleet

CTTRANSIT HNS Revenue Bus Fleet July 2013

Hartford Division Bus #’s Number of Buses # Seats Model Year

201 – 240 40 38 NF DL 40 2002

H301 - H302** 2 38 NF HDL 40 2003

303 - 309* 7 57 MCI D4500 2003

310 - 322 13 38 NF DL 40 2003

401 - 442 42 38 NF DL 40 2004

501 - 548 48 38 NF DL 40 2005

701 (HFC) 1 25 Van Hool 330 2007

711 - 753 43 38 NF DL 40 2007

761 – 782* 22 38 NF DL 40 2007

801 - 802 2 38 NF DL 40 2008

1011-1018* 8 57 MCI D4500 2010

1101-1110** 10 57 Nova Artic 2011

1201 – 1203** 3 30 NF DXE 35 2012

Totals 241 * High back commuter seat bus configuration ** Hybrid Diesel Buses HFC = Hydrogen Fuel Cell (Research) H=Hybrid bus (Research)

New Haven Division

Bus #’s Number of Buses # Seats Model Year 9603, 9604, 9610, 9611, 9614, 9617, 9622, 9627, 9637, 9643, 9646, 9647

12 45 Nova Bus 1996

323, 330 - 371 43 38 NF DL 40 2003

451 - 492 42 38 NF DL 40 2004

1023 – 1036** 14 38 NF DXE 40 2010

1041 - 1052 12 57 Nova Artic 2010

1211 – 1212** 2 38 NF DXE 40 2012

1204** 1 30 NF DXE 35 2012

Totals 126 Stamford Division

Bus #’s Number of Buses # Seats Model Year 9626 1 45 Nova Bus 1996

101 - 126 26 36 NF DL 40 2001

127 – 132* 6 36 NF DL 40 2001

1019-1022* 4 57 MCI D4500 2010

1061 - 1073 13 57 Nova Artic 2010

1213 – 1214** 2 38 NF DXE 40 2012

Totals 52

Total Operating Buses = 419

- Standard Operating Procedures -

CTTRANSIT Fleet Assignment Spare Ratio July 2013

Research Research

Division Nova New Flyer New Flyer NF - Hybrid MCI-4500 New Flyer Van Hool -

H2 New Flyer MCI-4500 NOVA

New Flyer 35’ Hybrid

New Flyer Hybrid

1996 2001 2002 2003 2003 03', 04' & 05' 2006 07’ & 08’ ‘’

2010 ‘’

10’ & 11’ ‘ & 11’

‘’

10’ & 12’ ‘ & 11’

‘’

2012 ‘ & 11’

‘’

TOTALS

Hartford 0 0 40 2 7 103 1 67 8 10 3 0 241

New Haven 12 0 0 0 0 85 0 0 0 12 1 16 126

Stamford 1 32 0 0 0 0 0 0 4 13 0 2 52

Total 13 32 40 2 7 188 1 67 12 35 4 18 419

ACTIVE FLEET PERCENTAGES DIVISION PEAK TOTAL SPARES % SPARES

Hartford 193 238 45 23.33%

New Haven 97 126 29 29.89%

Stamford 42 52 10 23.81% TOTALS 332 419 87 26.20%

Note: Research buses are not counted in the fleet spare ratio

1


TITLE: EMERGENCY CONTINGENCY FLEET S.O.P # 2

DEPARTMENT: MAINTENANCE DATE: 9/30/13

REMINDER: OBJECTIVE-REFERENCE-DEFINITIONS-RESPONSIBILITIES-PROCEDURES

OBJECTIVE: The objective of this policy is to provide a fleet of buses that that are

stored in a ready-to-operate condition and available for use in emergency situations.

SUPERSEDES: S.O.P #2 6/24/04

REFERENCES: FTA C. 9030.1 B, Chapter V. Section 9.a.(6)

DEFINITIONS: CONTINGENCY FLEET

The FTA recognizes that a transit system might maintain a number of vehicles that are beyond

their useful lives for the purpose of providing transportation during periods of emergency. The

FTA requires that buses in the contingency fleet be older than the FTA-defined normal service

life and be stored in a ready-to-operate condition for use in emergency situations. Further, the

FTA requires that CTTRANSIT maintain a current contingency fleet plan on file to define the

contingency fleet and control its use.

CTTRANSIT’S CURRENT CONTINGENCY FLEET The following buses are designated as CTTRANSIT's current emergency contingency fleet and are

stored in the Hartford, New Haven and Stamford divisions. All emergency contingency

vehicles were manufactured in 1996 and are 40’ by 102” wide diesel transit buses.

Level I - On Call

Status is available for immediate use

Maintained as a good running bus - started at least weekly

Equipped with good running tires and an operating radio

No farebox or TRIM but this equipment could be installed from maintenance repair units within 24 hours.

Division # of Buses Bus #

Hartford Level I Buses 1 9641

New Haven Level I Buses 5 9605, 9606, 9608, 9618, 9623

Stamford Level I Buses 10 9511, 9513, 9514, 9628, 9629, 9630, 9633, 9634, 9636, 9638

2





LEVEL II - Ready Reserve

Status available within 24 to 48 hours

Maintained - started at least monthly

Equipped with an operating radio

Equipped with scrap tires - new tires could be installed when needed for road operation No radio, farebox or TRiM installed

LEVEL III - Emergency Storage

Status is operating bus when placed into Emergency Storage - could be made operational within a week to ten days

Maintained - all fluids and batteries removed for extended storage protection

Equipped with scrap tires - new tires could be installed when needed for road operation No radio, farebox or TRiM installed

None available at Level III at this time

CONTINGENCY FLEET ASSIGNMENTS: Contingency fleet vehicles may be loaned or

transferred to other State subsidized transit systems at the direction of the Connecticut

Department of Transportation.

Division # of

Buses Bus #

Stamford Level II Buses 4 9511, 9512, 9515, 9635

3





RESPONSIBILITIES:

GENERAL MANAGER The General Manager will direct the mobilization of the emergency contingency fleet upon

the direction of the Connecticut Department of Transportation.

DIVISION MANAGERS The New Haven and Stamford Division Managers will be responsible for the operational

control of the emergency contingency fleet and will provide vehicle operators and

supervisors when the fleet is mobilized. Operational manpower may be supplemented with

personnel from the other divisions during periods of prolonged emergency fleet mobilization.

SUPERINTENDENTS OF MAINTENANCE The New Haven and Stamford Superintendents of Maintenance will be responsible for

providing secure storage for the emergency contingency fleet assigned to his/her division and

maintaining these vehicles in a ready-to-operate condition.

III. WARRANTY RECOVERY PROGRAM

SOP#4 Warranty Recovery Program

Standard Operating Procedures -

TITLE: WARRANTY RECOVERY PROGRAM S.O.P # 3



OBJECTIVE: The objective of the warranty recovery program is to insure that

CTTRANSIT successfully identifies, claims and receives payment for

repairs that are covered by a manufacturers or rebuilders warranty.

SUPERSEDES: S.O.P #3 8/22/01

REFERENCES: FTAC. 9030.1B, Chapter V, Section 9.b.(3)

RESPONSIBILITIES:

MAINTENANCE TECHNICIANS

Mechanics are responsible to familiarize themselves with which

vehicles and components are currently under warranty and identify on

the Repair Orders when repair work is performed on vehicles and

components under warranty.

When defective components and/or parts under warranty are

removed from vehicles, the technician shall clean and strip the part and

return the defective units to the Parts Window.

PARTS ROOM STAFF

Receive defective parts covered by warranty from mechanics, complete

warranty form and tag part. Store part in the bin designated for

warranty parts. New Haven and Stamford divisions shall ship

defective parts covered to Hartford for handling and disposition.

MANAGER OF MAINTENANCE AND EQUIPMENT

Reviews RO’s for potential warranty claims. Send RO’s eligible for

warranty recovery to the Maintenance Support Assistant

Warranty/Radios.





RESPONSIBILITIES: (Cont’d)

MAINTENANCE SUPPORT ASSISTANT WARRANTY/RADIOS

Monitor new coach maintenance activity on a daily basis for potential

warranty claims. Prepare Warranty Claims and enter record of claim

into the computer. Forward all claims to the Finance Department for

processing

Assist parts room staff with paperwork for shipping parts to warranty

vendors, match claim with the repair order and the defective part.

PROCEDURES:

Shop floor mechanics will be made aware what vehicles are under warranty and for what length of time. The Company will

investigate whether this information can be automatically flagged on the

Repair Order System (RO).

Warranty parts will be turned in to the Parts Window in each division when new or replacement parts are issued. New or replacement

parts will not be issued without returning the old part.

It will be the mechanic’s responsibility that warranty parts will be cleaned, (steam cleaned if necessary), and will be made into an

“off component” condition, (i.e. no fittings, loose bolts, etc...).

Parts room staff will complete a warranty form and warranty tag which will be attached to the part that includes both the part and RO#.

A set location or bin is designated for warranty part storage.

All New Haven and Stamford warranty parts will be sent to Hartford for handling and disposition. They will each have a

completed warranty tag and warranty form. These parts will be

transferred on at least a weekly basis.





PROCEDURES: (Cont’d)

New Haven and Stamford will keep a file copy of all warranty forms forwarded to the Hartford division.

The Maintenance Support Assistant should be immediately notified by the Maintenance Support Assistant (Quality Control), Maintenance

Supervisor, or Parts Department Personnel if there appears to be a class

failure on a product, (i.e. exhaust dampers, bridge rectifiers, vibration

dampers, etc...).

The Maintenance Support Assistant will monitor new coach activity on the computer on a daily basis.

The Maintenance Support Assistant will assist parts room staff with all required paperwork for shipping parts back to warranty vendors. This will include

matching the RO with the claim and the defective part, preparing all

shipping documents and notification to the trucking company.

The Maintenance Support Assistant will submit the warranty information for all three divisions into the vendor warranty program. The Maintenance

Support Assistant and Finance Department will periodically check for

vendor approval.

Once warranty claims are approved by the vendor, the Finance Department will then add credit to our accounts receivable. The Finance Department will

forward documentation to the Maintenance Support Assistant, which

finalizes the process.

IV. FACILITY MAINTENANCE PLAN

SOP #4 Facility Maintenance Plan

TITLE: FACILITY MAINTENANCE PLAN S.O.P # 4

DEPARTMENT: MAINTENANCE DATE: 8/25/01 REVISED: 3/14/06


Page 1


OBJECTIVE: The objective of this policy is to provide a plan for the planned

maintenance of the CTTRANSIT property’s and facilities. Preventive

maintenance is undertaken in order to maximize equipment life,

minimize cost and insure employee safety. Additional facility

maintenance information is provided in the CTTRANSIT Rules and

Regulations For the Guidance of Maintenance Employees.

DEFINITIONS: CTTRANSIT Hartford Division

The facility maintenance staff at the Hartford division is comprised of

seven building maintainers, five on the first shift, one on the second &

one on the third shifts, operating Monday – Friday.

The first shift building maintenance crew employs one licensed

contractor/carpenter, two licensed (D-2) air conditioning & ventilation

technicians (one of which is also licensed as a back-flow preventer

tester), one licensed (E-1) master electrician and one general building

maintainer.

The first shift answers the call of day to day general preventative

maintenance, maintenance and repair (including installations as

required) of: plumbing, electrical, air conditioning & ventilation, domestic

hot water heaters, central heating plant comprised of two 500 horse

power fire tube boilers, central and zoned heating pumps, oil supply

pumps, facility air supply, central vacuum systems, bus exhaust

systems, high pressure washers, under carriage wash system, water

supply valves including pressure reducers and back-flow preventers,

fire suppression system (and fire alarm control including smoke

detectors), CCTV, keycard access system, facility management

system fuel monitoring, bus paint booths, sand blasters, overhead

cranes, metal grinders, general carpentry, wall, floor, tile

maintenance, road repair and all other miscellaneous facility tasks.




Page 2


The fuel management system is monitored by the first shift as well

as areas of environmental and personnel safety appliances. All of the

rooftop air conditioning and ventilation equipment are routinely

inspected as a preventative maintenance measure, as well as, air

compressors for shop air and air compressors for the facility HVAC

control system. The second shift is employed by one Building

Maintenance technician, which also acts as a “Generalist”. This

position maintains the bus washer, bus wash water reclaim system, fuel

lane equipment, and service reels in the main garage, all lamp fixtures

in the facility, all safety line painting within the facility and in the

parking lots and performs all miscellaneous facility repairs as required.

The third shift is employed by one licensed (E-2) electrician, which

also acts as a “Generalist”. This position maintains all of the bus lifts,

parts washers, safety eye wash stations, emergency generator,

transformers, switch gear, electrical panels and performs all

miscellaneous facility repairs as required.

All of the building maintenance crew have CDL licenses and are

responsible for snow removal and street sweeping. The building

maintenance crew is trained in Spill Remediation, CFC Certification,

Scissors Lift operation, DOT Hazmat, Right to Know, Lock-out/Tag-out,

Forklift operation, Back Injury Prevention, Hydraulics, and Pneumatics.

In the case of projects that are too large to handle with existing building

maintenance personnel or in the case of specialized and/or contracted

services or emergencies, they are backed up by outside vendors and

contractors. CTTRANSIT New Haven Division The facility maintenance staff at the New Haven division is comprised

of three building maintainers on the first shift, operating Monday -

Friday.

The building maintenance crew employs four building maintainers of

which one carries an electrical (E-2) trade license and one carries and

HVAC (D-2) trade license.




Page 3


There is one Building Maintainer assigned to the second shift, which

performs general repair and maintains facilities HVAC and air handling

equipment.

They answer the call of day to day general preventative maintenance,

maintenance and repair (including installations as required) of: plumbing,

electrical, air conditioning & ventilation, domestic hot water heaters,

central heating plant, steam traps & valves, oil supply pumps, high

pressure washers, maintain the bus washer, bus wash water reclaim

system, fuel lane equipment, and service reels in the main garage, all lamp

fixtures in the facility, all safety line painting within the facility and in the

parking lots, water supply valves including pressure reducers, fire

suppression system (and fire alarm control including smoke detectors), bus

paint booth, sand blasters, overhead cranes, metal grinders, general

carpentry, wall, floor, tile maintenance, maintain all of the bus lifts, parts

washers, safety eye wash stations, emergency generator, road repair,

floor drain maintenance, roof repairs, air compressors for shop

air, environmental and safety equipment, in-house restorations and all

other miscellaneous facility tasks.

All of the building maintenance crew have CDL licenses and are

responsible for snow removal and street sweeping. The building

maintenance crew is trained in Spill Remediation, Scissors Lift

operation, DOT Hazmat, Right to Know, Lock-out/Tag-out, Forklift

operation, Back Injury Prevention, Hydraulics, CFC Certification and

Pneumatics.




contractors. CTTRANSIT Stamford Division The facility maintenance staff at the Stamford bus facility is comprised

of two building maintainers on the first shift, operating Monday –

Friday.

The building maintenance crew employs two building maintainers; one




Page 4


has a HVAC (D-2) license and a second one that has an electrical (E-

2) trade license.

The building maintainer answers the call of day to day general plumbing,

electrical, air conditioning & ventilation, domestic hot water heaters,

central heating plant, oil supply pumps, high pressure washers,

maintain the bus washer, bus wash water reclaim system, fuel lane

equipment, and service reels in the main garage, all lamp fixtures in the

facility, all safety line painting within the facility and in the parking

lots, water supply valves including pressure reducers, fire suppression

system (and fire alarm control including smoke detectors), overhead

cranes, metal grinders, general carpentry, wall, floor, tile

maintenance, maintains all of the bus lifts, parts washers, safety eye

wash stations, emergency generator, road repairs, roof repairs, air

compressor for shop air, environmental and safety equipment, small in-

house restorations and all other miscellaneous facility tasks.

The building maintainers have a CDL license and are responsible for snow

removal and street sweeping. The building maintainers are trained in Spill

Remediation, Scissors Lift operation, DOT Hazmat, Right to Know, CFC

Certification, Lock-out/Tag-out, Forklift operation, Back Injury

Prevention, Hydraulics, and Pneumatics.




contractors. RESPONSIBILITIES:

GENERAL MANAGER The General Manager sets the facility maintenance budget and level of

maintenance policy level. ASST. GENERAL MANAGER for MAINTENANCE & TECHNOLOGY

The Assistant General Manager of Maintenance directs and supports the

Superintendent of Facilities, Manager of Maintenance & Equipment

and the Superintendents of Maintenance in New Haven and

Stamford in conducting the three-division facility maintenance plan.




Page 5


DIVISION MANAGERS The New Haven and Stamford Division Managers also provide

direction and support for the Superintendents of Maintenance in New

Haven and Stamford in conducting the three-division facility

maintenance plan. SUPERINTENDENTS OF MAINTENANCE & FACILITIES The three Superintendents are responsible for directing and

monitoring their building maintainers and outside contractors to provide

for the three division property and facility maintenance plan. The

Superintendent of Facilities also provides policy/procedural

guidance and technical assistance to the New Haven & Stamford

facilities.




Page 6


PROCEDURES: Specific procedures and processes are utilized to insure that the

appropriate preventive maintenance and repairs are conducted on the three

CTTRANSIT facilities. A good preventive maintenance program

maximizes safety and reliability and minimizes cost by correcting defects

before they develop into more expensive problems.

CTTRANSIT places a high priority on the preventive maintenance

program and encourages its staff to do the same. The cornerstone of the

preventive maintenance process is periodic inspections.

Building Maintainers document all their work tasks and time in the

maintenance computer system which makes a permanent record of these

activities. All Building Maintainer work orders are checked and

signed off by a Supervisor.

V. EMPLOYEES and RULES & REGULATIONS

Organization Charts Sample Job Descriptions Also refer to - Rules and Regulations for

the Guidance of Maintenance Employees

CTTRANSIT is an Equal Opportunity Employer Page 1

CTTRANSIT PD-315

H.N.S. Management Company, Inc.

P O S I T I O N D ES C R I P T I O N

TITLE: Inspection Maintenance Supervisor

GROUP: Operations Supervisory Salary Non Exempt Position

DIVISION: Hartford DEPARTMENT: Maintenance Services

REPORTS TO: Senior Maintenance Supervisor

SUPERVISES: Mechanics

SUMMARY OF POSITION

This job supervises bargaining unit employees who are performing the Company’s

preventative maintenance and quality control programs. Also included are potentially a

wide variety of other bus maintenance and repair activities. This position may also fill in

for other Maintenance Supervisors or the Senior Maintenance Supervisor.

SUMMARY OF DUTIES

This position assures that transit buses and other vehicles that are scheduled for

preventative maintenance inspections are properly inspected. This includes checking the

work of bargaining unit employees who perform the actual inspections for accuracy and

completeness, and making decisions concerning the type and extent of repairs to be

performed during the inspection.

In addition, this position performs duties related to the quality control program including

performing spot inspections and road testing of repairs performed by mechanics on all

three shifts, checking the general cleanliness of the fleet, and assuring that buses are

ready for service before they are released to the Transit Services Department.

Also provides recommendations to the Senior Maintenance Supervisor concerning

modifications to the preventative maintenance and quality control programs, and to other

shop operations to improve the overall effectiveness and efficiency of maintenance

operations.


This position may conduct campaign work as part of the inspection routine, or as a

separate activity as necessary.

Similar to other Maintenance Supervisor positions, this position has the authority to

review the performance of individual mechanics and to recommend commendations and

disciplinary action as appropriate. This position also has the authority to make necessary

decisions when working alone including suspending employees who commit serious

violations of Company rules. This position is also responsible for the cleanliness of all

related shop areas.

Instructs employees in proper safety procedures, company rules, regulations and policies,

the operation of the service request (repair order) record keeping system, the use of

Company tools and equipment, and other required procedures.

Performs other duties as required and as assigned.

MINIMUM QUALIFICATIONS

Graduation from high school or satisfactory GED test score is required.

Five (5) years experience maintenance and repair of heavy duty diesel powered

equipment, including at least two years of experience with heavy duty diesel powered

transit busses at CTTRANSIT facilities, is required. Additional schooling or professional

experience may be substituted for a portion of the experience or educational requirement.

A valid Commercial Drivers License (CDL) which will allow for the test driving of

heavy duty transit buses and service vehicles on public streets and highways is required.

Thorough knowledge of the following technical information and procedures are required:

− Fleet maintenance and repair shop management.

− Methods, material, and tools of vehicle mechanics.

− Operating and repair characteristics of modern diesel passenger buses and related

service and shop vehicles.

− Occupational hazards and safety precautions related to transit bus maintenance

programs and facilities.

− Basic shop record keeping systems.

− CTTRANSIT’s operating rules and procedures.

− A working knowledge of the labor agreement for union employees.


The following skills and abilities are also required:

− Ability to assign and coordinate the work of bus mechanics.

− The skills necessary to troubleshoot defective equipment and parts malfunctions in

diesel powered transit buses and related equipment.

− The ability to understand, interpret and effectively carry out oral and written policies,

regulations and instructions.

− The verbal, writing and listening skills to communicate ideas effectively, orally and

in writing.

A positive attitude is necessary to establish effective working relationships with

bargaining unit employees, peers and supervisors in all departments. In addition, this

position is expected to understand and effectively communicate the goals and objectives

of the preventative maintenance and quality control programs to employees and to the

public as appropriate.

Date of Last Update: July, 2003

VI. CASH HANDLING PROCEDURES

Hartford Vault Pulling & Farebox Maintenance Security Procedures

New Haven Cash Handling Procedures Stamford Cash Handling Procedures

VAULT PULLING & FAREBOX MAINTENANCE SECURITY PROCEDURES - HARTFORD DIVISION

June 2011

Key Storage

File Storage Area Door -Keycard Access Receiver Handle Key -Safe in File Storage Area Receiver Padlock Key -Safe in File Storage Area Probe Cover Key -Safe in File Storage Area Technician Repair Keys -Senior Maintenance Supervisor

Vault Pullers The vault pulling process consists of probing the farebox, removal of the cashbox from the farebox,

emptying the contents into the receiver and placing the empty cashbox back into the same farebox.

The vault pulling process is performed Monday through Saturday. The process is completed when

all fareboxes containing the day’s receipts have been probed and emptied into the receiver.

Pocketless Uniforms

All vault pullers, full-time and replacement, must wear special pocketless clothing provided by the

Company. The clothing is worn until the completion of the cashbox pulling process. Due to the safety

issues involved with the actual vault pulling process, all vault pullers must also wear approved safety

shoes.

Issuance of Keys

At the beginning of the applicable shift, a maintenance supervisor will enter the file storage area with

an authorized keycard, unlock the safe, and remove the keys to the receiver handle lock and the probe

cover lock. The supervisor will open the probe cover and receiver handle lock for the vault puller(s).

Once this task has been completed the keys should be returned to the file storage area and locked in

the safe.

Cashbox Pulling Procedures

Every night, except for Sundays and Holidays, the vault pullers are required to probe the farebox

and empty the cashboxes before the bus enters the service lane. Buses are driven into the garage

through the pull-in door and parked near a probing station in full view of the security camera. The

probe is used to collect data from the farebox and to activate the unlocking mechanism on the

farebox door. The full vaults are taken from the bus and put into the receiver, the receiver is cycled

and the now empty cashbox is replaced back into the farebox it was removed from. An audible tone

will sound when the farebox is working and the cabinet door has been properly closed and locked.

Cashbox Pulling Procedures (continued)

If for any reason the vault puller is unable to remove the cashbox from the farebox after the bus is

probed, he is required to report this to a maintenance supervisor who will in turn make a list of the

buses and submit it daily to the Director of Maintenance Services.

The vault puller will make a visual inspection of each farebox and report any defects to a maintenance

supervisor. If in the opinion of the maintenance supervisor, the farebox needs repairs or maintenance to

keep it operational for the next transit day, a farebox maintenance technician will be contacted. The

technician will perform any work needed to this farebox in full view of the security cameras. If the

technician cannot repair the farebox at this time then the bus will be moved and parked and the

maintenance supervisor will be notified so that the farebox can be schedule for repair the next day.

Loose Bills/Coins

If, after the cashbox has been emptied into the receiver, there is any revenue exposed either in the

receiver or cashbox, a maintenance supervisor should be notified by the vault pullers. The

maintenance supervisor will collect all exposed revenue from the receiver or cashbox, seal it in an

envelope, record the dollar value, bus number and date, initial the envelope and lock the envelope

in the file storage area safe.

Maintenance of Receiver

The maintenance supervisor on duty, upon notification that there is a problem with a receiver, will

obtain the receiver maintenance door keys from the safe in the file storage area. The maintenance

supervisor, using both keys, will open the receiver cover so that the necessary maintenance can be

performed. If there is any loose cash or coin visible, the maintenance supervisor will place the

cash in a marked envelope and deposit it in the safe in the storage area. At the completion of the

repairs, the keys are to be re-locked in the safe in the file storage area. In the event the receiver

handle jams, the maintenance supervisor will retrieve the handle maintenance key from the safe

in the storage area.

Opening Defective or Jammed Fareboxes

At no time will a technician attempt to repair a farebox without first verifying that the farebox has

been probed and the cashbox has been emptied. If it cannot be determined that the cashbox is

empty, then if possible, the bus must be brought to the probing area to be probed and vaulted. If it

is not possible to move the bus, or the problem is with the locking mechanism, a maintenance

supervisor must be notified and be present while the farebox is opened. If it is determined that

there is cash or coin in view in the farebox, a spare cashbox should be obtained and the full cashbox

exchanged with the spare empty cashbox. After the exchange, the full cashbox should be tagged

with the bus number, date and the maintenance supervisor’s initials and locked in the file storage

area. If the repair is to be done during the first shift, the full cashbox will be brought back to the

money room to be vaulted into the receiver.

Farebox Repairs

The farebox repair room is restricted to authorized employees only and no one who is not working in

this room is allowed access to it. Access to the farebox repair room is limited to the Farebox

Repair Technicians, Manager of Equipment, Senior Maintenance Supervisor, Director of Finance

and Assistant General Manager for Maintenance Services and other management employees

designated by one of the above individuals. This room is to remain locked at all times. The

farebox repair technician will obtain the farebox maintenance keys and probe cover key from the

Senior Maintenance Supervisor at the beginning of the workday. The farebox repair room is key

card access only. At day’s end, the keys are returned to the Senior Maintenance Supervisor and

secured in the office until they are issued to the Maintenance Supervisor.

Stored Buses

Buses that are placed out of service for more than one day will have their fareboxes probed and

cashbox emptied prior to being placed out of service and prior to being placed back into service.

GFI Data System Reports

The Maintenance Report from the GFI data system will be printed every day and given to the

maintenance supervisor. This report is used to schedule the maintenance of the fare equipment or

cashbox when the system deems the repairs necessary. The Director of Finance, or a person

designated, will print the Farebox Bypass Report and the Security Report daily. Any problems, or

discrepancies, with the data will be reported to the Senior Maintenance Supervisor for investigation.

NEW HAVEN DIVISION

CASH HANDLING PROCEDURES

REVISED & REISSUED APRIL 2012

MONEY COUNTING

(When the term “Division Manager is used in this text, it shall mean Division Manager, Division Administrative Officer,, Division Superintendent or Assistant Superintendent of Transportation)

(When the term “Money Counting Process” is used in this text, it shall mean the emptying of cash bins, counting of fare box revenue, sorting and rolling of

tokens, processing of checks, reconciling the Information Booth boxes, setting up the Information Booth boxes, and selling of bulk tokens to vendors.)

KEY STORAGE

Bin Doors (Coin/Paper L-7474) - Moneycounter’s Key Ring (Division Manager’s Safe)

Money Bag Keys - Individual Sales Specialist

(A separate key for each of the two Sales Specialists)

Moneycounter’s Key Ring (Manager’s Safe)

Key Card - Each Moneycounter has their own personal card and Personal Identification

Number

Money Room Access

At no time will anyone, other than the Moneycounters or other authorized personnel, be allowed to enter the Money Room

without the prior notification and approval of the Division Manager. All authorized personnel and the Moneycounters will be

issued individual electronic key cards and individual identification number (PIN) that are used to gain entry into the Money Room

(see “Key Card” in Division Managers section).

The Moneycounters are to carry their key card with them throughout the money counting process. They must swipe their

individual card each and every time they enter the Money Room. This rule will also apply to all authorized personnel. The

Moneycounters are not to open the door for anyone while the money counting process is going on.

All communication with anyone outside the Money Room is to be done either by telephone. The opening of the doors for this

purpose is strictly prohibited.

All authorized personnel entering the Money Room must use the key card. All authorized individuals, armored car personnel, and

individuals accompanied by the Division Manager entering and exiting the Money Room must also sign the logbook

maintained in the Money Room. The time, date, and reason for entry must be entered in the appropriate columns.

Money Counting

The money counting process (except bulk sale of tokens) is performed Monday through Friday, between the hours of 8:00 a.m.

and continues until complete. The money counting process requires that at least two Moneycounters be present in the Money

Room when unsecured revenue is available. There will be no exceptions to this rule.

Pocketless Uniforms

Before beginning the money counting process, the Moneycounters are required to change from their street clothes to pocketless

uniforms provided by the Company. 4/23/2012

Issuance of Keys Shortly after 8:00 a.m., the Moneycounters will report to the Division Manager’s Office to receive the bin coin/paper door key

and money bags. The Moneycounters will acknowledge receipt of these items by signing a log maintained in the Division

Manager’s office for this purpose. The Division Manager will initial the log and note the date and time of issuance.

The Moneycounters will remove the Information Booth boxes which contain the previous day’s receipts, from the drop box in

Dispatcher’s Office.

Coin/Currency Bags

Clear coin and currency bags shall be kept in the money room. The moneycounters shall re-order bags when necessary.

Money Counting Process

The Moneycounters begin the money counting process no earlier than 8:00 a.m. unless otherwise directed. No items such as

coffee cups, soda cans, or lunch bags will be allowed to be carried into the Money Room.

The Moneycounters will then roll the four empty money bins out of the Money Room and into the Service Lane. The Division

Manager will unlock the front doors of the cash vault receivers so that the Moneycounters can remove the bins containing the

previous day’s receipts and replace them with empty bins. The Moneycounters must insure that correct numbered bin goes into

the matching receiver.

The Moneycounters will empty all paper currency, and tickets/passes onto the sorting table to be sorted and counted. Each full

coin bag, after running through the coin sorter, is to be weighed on a scale to ensure that the bag is within tolerances for the coin

denomination and the bag quantity. Dollar bills will be counted and banded for deposit, each bin is to be counted and tallied

individually. Passes/tickets, and any other paper material will be counted and recorded on a sheet provided for this purpose and

at the end of the money counting process, turned over to the Division Manager for proper disposal.

A coin counter computer printout of total coin, currency, and ticket/pass receipts will be made out for each cash bin emptied.

The dollar bill total will be entered into the GFI program by someone other than the individual completing the deposit

paperwork.

Any change needed for the Information Booth Boxes will be secured from an individual that is not reconciling an Information

Booth Box. Change made for the booth box must be recorded on the daily dollar bill bin sheet.

The money counting process will continue until all bins have been emptied of coin, dollar bills, and any other paper fare tickets

or passes. In addition, all bags must be sealed, the Information Booth boxes counted or secured in the safe, tokens are secured

in the safe, and the Division Manager has collected all appropriate materials from the room. At the completion of the money

counting process the Moneycounters will notify the Division Manager.

The Division Manager upon notification, enters the Money Room, conducts another count of paper currency by bundle and coin

by bag, verifies and signs the “Summary of Farebox Cash” form, and removes all appropriate items as noted in the Division

Manager section of the procedures. The Division Manager will also collect the Bin Coin/Paper door key and the Information

Booth box keys, which he

Documents

CTTRANSIT · 2014. 6. 6. · CTTRANSIT -Standard Operating Procedures- TITLE: PREVENTATIVE MAINTENANCE FOR TRANSIT COACHES S.O.P # 1 DEFINITIONS: (Continued) WHEELCHAIR RAMP INSPECTION