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Cultivating Confidence:
Strategies for Advising Non-Traditional Students in an
Online Environment
Kathy BradleyWachovia Partnership East
East Carolina University
North Carolina NACADA Drive-In ConferenceFebruary 25, 2011
Cultivating Confidence to Grow Teachers: Successful Strategies for Non-Traditional
Students in a 2+2 Online Model
Who Are Online Learners?
Why Do Learners Choose Online
Programs?
“The following characteristics and skills are perceived as critical to the success of the online learner:
•Having a strong academic self-concept. •Exhibiting fluency in the use of online learning technologies. •Possessing interpersonal and communication skills. •Understanding and valuing interaction and collaborative learning. •Possessing an internal locus of control. •Exhibiting self-directed learning skills. •Exhibiting a need for affiliation.”1
Nada Dubbagh, George Mason University (2007)
Characteristics of Successful Online
Learners
3 C’s to Cultivate Confidence in Online, Non-Traditional
StudentsCommunicateConnectCare
Ten Tips for Online Advising
10. Communicate regularly with reminders.
9. Provide multiple options for regular communication (telephone, Skype, webinar software, e-mail, Second Life, text).
8. Provide links to 24/7 information (Blackboard/Moodle site for advisees, web page for students)
Designated areas for cohorts
Ten Tips for Online Advising
10. Communicate regularly with reminders.9. Provide multiple options for
communication (telephone, Skype, webinar software, e-mail, text, Second Life).
10. Provide links to 24/7 information.
7. Require regular advising sessions.
Types of Advising Sessions(most effective to least effective)
•Face to Face Meeting
•Online webinar- Centra, WizIQ, GoToMeeting, WebEx, Wimba etc.
•Voice and/or Video – Skype
•Voice Only - Telephone
•Written word only - e-mail or snail mail
Screen shot from advising webinar
Screen shot from advising webinar
Sanity Tips
•Place a picture of the student in his/her advising folder.
•Keep written documentation of all advising. Send a copy to the student to clarify and confirm information.
•Use an online calendar to schedule advising appointments.
Example of Follow Up Written Document to Send after Advising
Online Calendars
• Tungle• Jiffle• Doodle
Tungle Demo
Tungle vs. Jiffle•Tungle can be set to allow users to select one meeting time which will eliminate the requirement to confirm appointments.
•Tungle has apps for mobile devices.
•Tungle allows appointments in 15 minute increments. Jiffle uses 30 minute increments.
• Jiffle requires confirmation of meetings.
• Jiffle allows user to set visibility for specific groups of invitees.
•Both Tungle and Jiffle sync to MS Outlook.
Ten Tips for Online Advising
6.Connect students to campus. (examples: links to news about campus accolades, sporting events, etc.)
5. Facilitate communication between
students (i.e. study buddies, dedicated discussion board).
4. Hold virtual “office hours.”
Ten Tips for Online Advising
3. Hold students accountable.Online does not mean on your own.
2. Encourage, encourage, encourage.
1. Let students know you care.
”No one cares how much you know, until they know how much you care.”
— Theodore Roosevelt
COMMUNICATE10.Communicate regularly with reminders.9. Provide multiple options for communication (telephone,
Skype, webinar software, e-mail, text, Second Life). 8. Provide links to 24/7 information.7. Require regular advising sessions.
CONNECT6. Connect students to campus as much as possible.
(examples: links to news about campus accolades, sporting events, etc.)
5. Facilitate communication between students (i.e. study buddies).
4. Hold virtual “office hours.”
CARE3. Hold students accountable.
Online does not mean on your own. 2. Encourage, encourage, encourage. 1. Let students know you care.
With Effective Advising…
Tomorrow will produce a bumper crop of successful,
confident learners!
Contact Information
Kathy Bradley252-451-8212
Link to Presentation and Handout:
http://myweb.ecu.edu/bradleyk
Sources:
Dabbagh, N. (2007). The online learner: Characteristics and pedagogical implications. Contemporary Issues in Technology and Teacher Education [Online serial], 7(3). Available: http://www.citejournal.org/vol7/iss3/general/article1.cfm
Brown, A. (2008, September 28) ECU Professor Abbie Brown Uses Second Life [Video File]. Retrieved from http://www.youtube.com/watch?v=Hi7PitxfHN0