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Objectives
Define Culture Define Cultural Awareness vs. Cultural
Competence Identify 2 positive and negative beliefs you
have about Cultural Awareness Identify 2 assumptions about your
patient/client that affect your interactions in a positive way and 2 that affect your interactions in a negative way
Define the culture of your organization Create a plan to reinforce the defined culture
Consensus?
6 principles for implementing Cultural Awareness1.Community representation and feedback at all stages of implementation2.Cultural competency integrated into all systems of the health care organization particularly quality improvement efforts3.Ensuring that changes made are manageable, measurable, and sustainable 4.Making the business case for implementation of cultural competency polices5.Commitment from leadership6.Staff training on an ongoing basis7.Creating a workgroup
TAKING CULTURAL COMPETENCY FROM THEORY TO ACTIONEllen Wu and Martin Martinez California Pan-Ethnic Health Network October 2006
Cultural Awareness
Refers to an ability to interact effectively with people of different cultures.
Being open to the idea of changing cultural attitudes.
Cultural Competence
Why is the title of this presentation cultural interactions?
What are some examples of different cultures that you encounter in your daily life?
My first day on the job
A. I knew exactly where and what I should be doing
B. I felt unsure of exactly where I should be and what I should be doing but was confident I would learn what was expected
C. I felt terrified and knew I would never get it
Patients without Health InsuranceA. Prioritize their health but do not have the
means to pay for healthcareB. Do not prioritize their health by choosing
to spend their money on other things
How do we become self-aware? List 2 positive and 2 negative
assumptions you have about Cultural Awareness
List 2 assumptions about your patients/clients that affect your interactions in a positive and negative way
Why is it important to know this? If we don’t know what we believe or
what prejudices we have we cannot manage our response