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8/9/2019 Culture (Week 2)
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Language, Beliefs, Values, Norms, Behavior
Passed from One Generation to the Next
Material – Jewelry, art, buildings, etc.
Nonmaterial Cultures – beliefs, values, etc.
Story in Ampleforth – unfamiliar territory and
universal norms
Copyright © Allyn & Bacon 2007 1
What is Culture?
- Basics in Sociology
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Ampleforth
Copyright © Allyn & Bacon 2007 2
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Ampleforth Spring
Copyright © Allyn & Bacon 2007 3
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Ampleforth Orchards
Copyright © Allyn & Bacon 2007 4
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Researchers’ Accommodation
Copyright © Allyn & Bacon 2007 5
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• Different?
Same?
Both?
Copyright © Allyn & Bacon 2007 6
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Universal Values?
Copyright © Allyn & Bacon 2007 7
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Stereotypes and Humor Material
• Heaven Vs Hell
•
Elephants across cultures
• Allowed | Prohibited
• War
Copyright © Allyn & Bacon 2007 8
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Definition
• Culture: “The deposit of knowledge,experience, beliefs, values, attitudes,meanings, hierarchies, notions of time, roles,
spatial relations, concepts of the universe, andmaterial objects and possessions acquired bya group of people in the course of generationsthrough individual and group striving”
(Samovar & Porter, 2003, p. 8)
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Definition (Cont.)
• “An historically transmitted pattern of
meaning embodied in symbols, a system of
inherited conceptions expressed in symbolic
forms” (Geertz, 1973, p. 89)
• “The term culture usually is reserved to refer
to the systems of knowledge used by
relatively large numbers of people” *i.e.,national groups] (Gudykunst & Kim, 2003, p.
17)
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Using your sociological imagination in culture
Meeting someone new and seeing the effects of a much different
culture
Internalization of our norms – eye contact, space, etc.
Culture Shock – When your material and non-material fail
you. The eerie feeling is culture shock. Ex. Pushing
Ethnocentrism – “Culture within us” - Positive/Negative
Copyright © Allyn & Bacon 2007 12
Culture and Taken-for-Granted
Orientations
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Copyright © Allyn & Bacon 2007 13
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Understanding cultures on their own terms
Not seeing the culture as inferior or superior
None of us can be entirely successful at practicing
cultural relativism. Strange foods.
Evaluation through our lens.
“Sick Cultures” – Robert Edgerton - Lack of
enhancement in our lives
Confronting Contrasting Views of RealityCopyright © Allyn & Bacon 2007 14
Practicing Cultural Relativism
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Symbol – something to which people attach meaning
and that they use to communicateGestures
Using ones body to convey messages without words
Gestures’ meaning differ among cultures Can Lead to Misunderstandings
Left handed Americans
Copyright © Allyn & Bacon 2007 15
Components of Symbolic Culture or
Non-Material Culture
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Copyright © Allyn & Bacon 2007 16
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Language
Because written language lacks subtle cues,
Emoticons – online use
Provides social or shared past
Provides social or shared future
Allows shared perspective
Allows complex, shared, goal-directed behavior
Like Gestures the same sound in one culture is
entirely different in another
Copyright © Allyn & Bacon 2007 17
Components of Symbolic
Culture
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Emoticons - Mike Jones Microsoft Programmer
:-) Smile ;-)Smile with a
wink
:
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Language has embedded within it ways of
looking at the world
Sapir-Whorf reverses common sense
It is our language that determines ourconsciousness
Language both reflects and shapes cultural
experiences
Dry fruits, apricots,
apples or almonds, nuts?
Copyright © Allyn & Bacon 2007 19
Language and Perception:
Sapir-Whorf Hypothesis
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Values - What is desirable in life The standards at which we determine what is good or
bad. Education, time is money, technology.
Norms - Expectations or rules for behavior
“Should Do” Expectations in our societies
Behaviour in religious gatherings.
Sanctions - Reaction to following or breaking norms
Positive Sanctions
Negative Sanctions
Moral Holidays
Copyright © Allyn & Bacon 2007 20
Values, Norms, and Sanctions
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Folkways - Norms not strictly enforced. Line betweenright and rude. Customs
Walking on the right side of the sidewalk
Holding a door
Not belching and burping.
Mores - Core Values: We insist on conformity. Druguse or extreme dress style. Marriage - no bfs and gfs.
Taboo – Most extreme more. Extreme disgust. For
example, Abortion, Giving an even number flowers in
Russia.
Law - Norm written down, Enforced. Theft, murder,Copyright © Allyn & Bacon 2007 21
Folkways and Mores
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Values in U.S. Society. Are oursdifferent?
Copyright © Allyn & Bacon 2007 22
Romantic LoveDemocracyScience andTechnology
ReligiosityFreedomEfficiency andPracticality
EducationHumanitarianismActivity and
Work
Racism and
GroupSuperiority
Material
ComfortIndividualism
EqualityProgressAchievementand Success
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Subculture - A World Within the Dominant Culture
Example – Engineering Society.
Tens of thousands of subcultures
Some broad – Some specific
Countercultures - Groups With Norms and Values at
Odds With the Dominant Culture
Survivalists -a person who anticipates and prepares
for a future disruption
Enthusiasts v. Gangs
Copyright © Allyn & Bacon 2007 23
Subcultures and
Countercultures
V l Cl t
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Value Clusters – values that together form a larger whole
Hard work, education, efficiency, material comfort, and individualism
are bound together
Value Contradiction – to follow the one means that you will
come in conflict with another. Freedom, democracy applied
only to some groups. Women's Liberation, Racism, Sexism
“It is precisely at the point of value contradictions, then, that one
can see a major force for social change in a society.”
Copyright © Allyn & Bacon 2007 24
Values Clusters,
Contradictions, and
Social Change
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Leisure Luxury Cruises
Self-fulfillment
Self help movement Physical Fitness
Fitness centers
Youthfulness
Plastic surgeries
Concern for the Environment
Copyright © Allyn & Bacon 2007 25
Emerging Values
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Culture Wars: When Values Clash
A student going abroad!
Value as Blinders – What is attainable?
“Ideal” vs. “Real” Culture
Norms, values etc. that the group sees as ideal
However most people don’t reach these ideals,
this is what sociologist call Real
Copyright © Allyn & Bacon 2007 26
Values and Culture
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Controversial View of Human Behavior
Biology Cause of Human Behavior
Charles Darwin and Natural Selection
Sociologists and Biologists on Opposite
Sides
Copyright © Allyn & Bacon 2007 28
Sociobiology
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The New Technology - New Tools
Cultural Lag and Cultural Change
Technology and Cultural Leveling
Copyright © Allyn & Bacon 2007 29
Technology in the
Global Village
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Culturally Based Differences in
Management Style: Stereotypes
Germany
Technically expert,
authoritarians
France
Elitist,
authoritarians
Japan
Formal,
consensus
seekers
China
Low-profile,
tough
negotiators
United States
Emotional,
egalitarians
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Multicultural Managers and
Organizations•The Multicultural Manager
– Has the skills and attitudes to relate effectively to andmotivate people across race, gender, age, social attitudes,and lifestyles. Respects and values the cultural differences.
– Has the ability (e.g., is bilingual) to conduct business in adiverse, international environment.
– Has a cultural sensitivity in being aware and interested in whypeople of other culture act as they do.
–
Is not parochial in assuming that the ways of one’s culture arethe only ways things should be done.
– Is not ethnocentric in assuming that the superiority of one’sculture over that of another culture.
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Protocol Do’s and Don’t’s in Several Countries
Greece
DO distribute business cards freely so people will know how to spell your name. DO be prompt even if your hosts are not. DON’T expect to meet deadlines. A project takes as long as theGreeks think is
necessary.
DON’T address people by formal or professional titles. The Greeks want more informality.
Japan
DO present your business cards with both hands and a slight bow as a gesture of
respect. DO present gifts, American - made and wrapped . DON’T knock competitors.
DON’T present the same gift to everyone, unless all members are the same organizationalrank.
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Short Activity
• What are the protocol Do’s and Don’t’s in our
society?
• Quickly make a list of Do’s and Don’t’s in the
areas of: – Gifts
– Social Gatherings – Time Management
– Competition
– Formal/Informal dressing at workplace
Copyright © Allyn & Bacon 2007 34
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Multicultural Organizations
The Multicultural Organization – Values cultural diversity and is willing to
encourage and even capitalize onsuch diversity.
Benefits of a MulticulturalOrganization
– Achieves the benefits of valuing diversity.
– Avoids the problems of not managingfor diversity:
• increased turnover
• interpersonal conflict
• communication breakdowns
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Barriers to Good Cross-Cultural Relations
• Perceptual expectations
– Predispositions about the appropriate appearance andphysical characteristics of individuals.
• Ethnocentrism
– A belief that one’s culture is the best and judging other
cultures by how closely they resemble one’s ownculture.
• Intergroup rather than interpersonal relations
– Stereotyping individuals based on their group
membership• Stereotypes in intergroup relations
– Assuming an individual’s personal characteristics basedon their group membership.
Cross Cu tura Processes:
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Cross-Cu tura Processes:Motivation
In order to use motivational concepts across cultures,managers must know two key factors:
– Which needs the people are seeking to satisfy.
– Which rewards will satisfy those needs.
Research findings:
– A motivational concept thathas a good cultural fit witha culture can be
successfully appliedto that culture.