Culture (Week 2)

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    Language, Beliefs, Values, Norms, Behavior

    Passed from One Generation to the Next

    Material – Jewelry, art, buildings, etc.

    Nonmaterial Cultures – beliefs, values, etc.

    Story in Ampleforth – unfamiliar territory and

    universal norms

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    What is Culture?

    - Basics in Sociology

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    Ampleforth

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    Ampleforth Spring

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    Ampleforth Orchards

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    Researchers’ Accommodation

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    • Different?

    Same?

    Both?

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    Universal Values?

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    Stereotypes and Humor Material

    • Heaven Vs Hell

    Elephants across cultures

    • Allowed | Prohibited

    • War

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    Definition

    • Culture: “The deposit of knowledge,experience, beliefs, values, attitudes,meanings, hierarchies, notions of time, roles,

    spatial relations, concepts of the universe, andmaterial objects and possessions acquired bya group of people in the course of generationsthrough individual and group striving”

    (Samovar & Porter, 2003, p. 8)

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    Definition (Cont.)

    • “An historically transmitted pattern of

    meaning embodied in symbols, a system of

    inherited conceptions expressed in symbolic

    forms” (Geertz, 1973, p. 89) 

    • “The term culture usually is reserved to refer

    to the systems of knowledge used by

    relatively large numbers of people” *i.e.,national groups] (Gudykunst & Kim, 2003, p.

    17)

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    Using your sociological imagination in culture

    Meeting someone new and seeing the effects of a much different

    culture

    Internalization of our norms – eye contact, space, etc.

    Culture Shock – When your material and non-material fail

    you. The eerie feeling is culture shock. Ex. Pushing

     Ethnocentrism – “Culture within us” - Positive/Negative

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    Culture and Taken-for-Granted

    Orientations

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    Understanding cultures on their own terms

    Not seeing the culture as inferior or superior

    None of us can be entirely successful at practicing

    cultural relativism. Strange foods.

    Evaluation through our lens.

    “Sick Cultures” – Robert Edgerton - Lack of

    enhancement in our lives

    Confronting Contrasting Views of RealityCopyright © Allyn & Bacon 2007 14

    Practicing Cultural Relativism

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    Symbol – something to which people attach meaning

    and that they use to communicateGestures

    Using ones body to convey messages without words

    Gestures’ meaning differ among cultures  Can Lead to Misunderstandings

    Left handed Americans

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    Components of Symbolic Culture or

    Non-Material Culture

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    Language

    Because written language lacks subtle cues,

    Emoticons – online use

    Provides social or shared past

    Provides social or shared future

    Allows shared perspective

    Allows complex, shared, goal-directed behavior

    Like Gestures the same sound in one culture is

    entirely different in another

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    Components of Symbolic

    Culture

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    Emoticons - Mike Jones Microsoft Programmer

    :-) Smile ;-)Smile with a

    wink

    :

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    Language has embedded within it ways of

    looking at the world

    Sapir-Whorf reverses common sense

    It is our language that determines ourconsciousness

    Language both reflects and shapes cultural

    experiences

    Dry fruits, apricots,

    apples or almonds, nuts?

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    Language and Perception:

    Sapir-Whorf Hypothesis

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    Values - What is desirable in life The standards at which we determine what is good or

    bad. Education, time is money, technology.

    Norms - Expectations or rules for behavior

    “Should Do”  Expectations in our societies

    Behaviour in religious gatherings.

    Sanctions - Reaction to following or breaking norms

    Positive Sanctions

    Negative Sanctions

    Moral Holidays

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    Values, Norms, and Sanctions

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    Folkways - Norms not strictly enforced. Line betweenright and rude. Customs

    Walking on the right side of the sidewalk

    Holding a door

    Not belching and burping.

    Mores - Core Values: We insist on conformity. Druguse or extreme dress style. Marriage - no bfs and gfs.

    Taboo – Most extreme more. Extreme disgust. For

    example, Abortion, Giving an even number flowers in

    Russia.

    Law - Norm written down, Enforced. Theft, murder,Copyright © Allyn & Bacon 2007 21

    Folkways and Mores

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    Values in U.S. Society. Are oursdifferent?

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    Romantic LoveDemocracyScience andTechnology

    ReligiosityFreedomEfficiency andPracticality

    EducationHumanitarianismActivity and

    Work

    Racism and

    GroupSuperiority

    Material

    ComfortIndividualism

    EqualityProgressAchievementand Success

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    Subculture - A World Within the Dominant Culture

    Example – Engineering Society.

    Tens of thousands of subcultures

    Some broad – Some specific

    Countercultures - Groups With Norms and Values at

    Odds With the Dominant Culture

    Survivalists -a person who anticipates and prepares

    for a future disruption

    Enthusiasts v. Gangs

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    Subcultures and

    Countercultures

    V l Cl t

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    Value Clusters – values that together form a larger whole

    Hard work, education, efficiency, material comfort, and individualism

    are bound together

    Value Contradiction – to follow the one means that you will

    come in conflict with another. Freedom, democracy applied

    only to some groups. Women's Liberation, Racism, Sexism

    “It is precisely at the point of value contradictions, then, that one

    can see a major force for social change in a society.” 

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    Values Clusters,

    Contradictions, and

    Social Change

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     Leisure Luxury Cruises

     Self-fulfillment

    Self help movement  Physical Fitness

    Fitness centers 

     Youthfulness

    Plastic surgeries

     Concern for the Environment

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    Emerging Values

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     Culture Wars: When Values Clash

    A student going abroad!

     Value as Blinders – What is attainable?

     “Ideal” vs. “Real” Culture 

    Norms, values etc. that the group sees as ideal

    However most people don’t reach these ideals,

    this is what sociologist call Real

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    Values and Culture

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    Controversial View of Human Behavior

    Biology Cause of Human Behavior

    Charles Darwin and Natural Selection

    Sociologists and Biologists on Opposite

    Sides

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    Sociobiology

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     The New Technology - New Tools

     Cultural Lag and Cultural Change

     Technology and Cultural Leveling

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    Technology in the

    Global Village

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    Culturally Based Differences in

    Management Style: Stereotypes

    Germany

    Technically expert,

    authoritarians

    France

    Elitist,

    authoritarians

    Japan

    Formal,

    consensus

    seekers

    China

    Low-profile,

    tough

    negotiators

    United States

    Emotional,

    egalitarians

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    Multicultural Managers and

    Organizations•The Multicultural Manager

     – Has the skills and attitudes to relate effectively to andmotivate people across race, gender, age, social attitudes,and lifestyles. Respects and values the cultural differences.

     – Has the ability (e.g., is bilingual) to conduct business in adiverse, international environment.

     – Has a cultural sensitivity  in being aware and interested in whypeople of other culture act as they do.

     –

    Is not parochial in assuming that the ways of one’s culture arethe only ways things should be done.

     – Is not ethnocentric in assuming that the superiority of one’sculture over that of another culture.

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    Protocol Do’s and Don’t’s in Several Countries 

    Greece 

     DO distribute business cards freely so people will know how to spell your name.  DO be prompt even if your hosts are not.  DON’T expect to meet deadlines. A project takes as long as theGreeks think is

    necessary.  

    DON’T address people by formal or professional titles. The Greeks want more informality.  

    Japan  

    DO present your business cards with both hands and a slight bow as a gesture of

    respect.  DO present gifts, American - made and wrapped .  DON’T knock competitors.  

    DON’T present the same gift to everyone, unless all members are the same organizationalrank.  

     

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    Short Activity

    • What are the protocol Do’s and Don’t’s in our

    society?

    • Quickly make a list of Do’s and Don’t’s in the

    areas of: – Gifts

     – Social Gatherings – Time Management

     – Competition

     – Formal/Informal dressing at workplace

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    Multicultural Organizations

    The Multicultural Organization – Values cultural diversity and is willing to

    encourage and even capitalize onsuch diversity.

    Benefits of a MulticulturalOrganization

     – Achieves the benefits of valuing diversity.

     – Avoids the problems of not managingfor diversity:

    • increased turnover

    • interpersonal conflict

    • communication breakdowns

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    Barriers to Good Cross-Cultural Relations

    • Perceptual expectations

     – Predispositions about the appropriate appearance andphysical characteristics of individuals.

    • Ethnocentrism

     – A belief that one’s culture is the best and judging other

    cultures by how closely they resemble one’s ownculture.

    • Intergroup rather than interpersonal relations

     – Stereotyping individuals based on their group

    membership• Stereotypes in intergroup relations

     – Assuming an individual’s personal characteristics basedon their group membership.

    Cross Cu tura Processes:

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    Cross-Cu tura Processes:Motivation

    In order to use motivational concepts across cultures,managers must know two key factors:

     – Which needs the people are seeking to satisfy.

     – Which rewards will satisfy those needs.

    Research findings:

     – A motivational concept thathas a good cultural fit witha culture can be

    successfully appliedto that culture.