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8/8/2019 CULTURE.pptoutline Veit
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Chapter 6Chapter 6
Adapting to Others:Adapting to Others:Bridging Culture and GenderBridging Culture and Gender
DifferencesDifferences
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Communication PrinciplesCommunication Principles
Be aware ofyour
communication
Appropriately
adapt your
message to
others
Effectively use
and
interpret verbal
messages
Listen and
respond
thoughtfully to
othersEffectively use
and
interpret
nonverbal
messages
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Adapting to OthersAdapting to Others Culture and CommunicationCulture and Communication
Gender and CommunicationGender and Communication
Barriers to Bridging Differences andBarriers to Bridging Differences and
Adapting to OthersAdapting to Others
Adapting to Others Who Are DifferentAdapting to Others Who Are Different
From YouFrom You
Chapter 6: Adapting to Others
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Religion: Evolution of ManReligion: Evolution of Man
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Culture and CommunicationCulture and Communication CultureCulture is a learned system of knowledge,is a learned system of knowledge,
behavior, attitudes, beliefs, values, and normsbehavior, attitudes, beliefs, values, and norms
that is shared by a group of people.that is shared by a group of people.
Cultures are not static.Cultures are not static.
AA CoCo--cultureculture is a cultural group within ais a cultural group within alarger culture.larger culture. AmishAmish
gendergender
Chapter 6: Adapting to Others
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Culture and CommunicationCulture and Communication Intercultural communicationIntercultural communication occurs whenoccurs when
individuals or groups from different culturesindividuals or groups from different culturescommunicate.communicate.
Culture shockCulture shock
Our culture and life experiences determine ourOur culture and life experiences determine our worldworldviewviewthe general perspective that determines howthe general perspective that determines howwe perceive what happens to us.we perceive what happens to us.
Chapter 6: Adapting to Others
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Cultural ContextsCultural Contexts People from different cultures respond to theirPeople from different cultures respond to their
surroundings orsurroundings or cultural contextcultural context cues incues in
different ways.different ways.
HighHigh--Context CulturesContext Cultures
nonverbal cues are extremely importantnonverbal cues are extremely important
communicators rely on the contextcommunicators rely on the context
LowLow--Context Cultures rely moreContext Cultures rely moreexplicitly on languageexplicitly on language
Chapter 6: Adapting to Others
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Cultural ValuesCultural Values
Masculine andMasculine andFeminineFemininePerspectivesPerspectives
Avoidance orAvoidance orTolerance ofTolerance ofUncertaintyUncertainty
Distribution of PowerDistribution of Power
Individualism orIndividualism orCollectivismCollectivism
Chapter 6: Adapting to Others
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Cultural Values:Cultural Values:
Masculine/FeminineMasculine/Feminine MasculineMasculine
emphasize getting things done and beingemphasize getting things done and being
assertiveassertive tend to value traditional roles for men andtend to value traditional roles for men andwomenwomen
not a reflection of biological sexnot a reflection of biological sex
FeminineFeminine emphasize building relationships and seekingemphasize building relationships and seeking
peace and harmony with otherspeace and harmony with others
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Cultural Values:Cultural Values:
Uncertainty and CertaintyUncertainty and Certainty
Avoidance of UncertaintyAvoidance of Uncertainty
Tolerance for AmbiguityTolerance for Ambiguity
Chapter 6: Adapting to Others
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Cultural Values:Cultural Values:
Approaches to PowerApproaches to Power Decentralized ApproachDecentralized Approach
leadership is not vested in one person,leadership is not vested in one person,
power is decentralizedpower is decentralized
decisions are likely to be made by consensusdecisions are likely to be made by consensus
Centralized ApproachCentralized Approach militaristic approach to powermilitaristic approach to power
prefer strongly organized, centrallyprefer strongly organized, centrallycontrolled form of governmentcontrolled form of government
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Cultural Values:Cultural Values:Individualism and CollectivismIndividualism and Collectivism
Collectivistic CulturesCollectivistic Cultures champion what people do together andchampion what people do together and
reward group achievementreward group achievement strive to accomplish goals for the benefit ofstrive to accomplish goals for the benefit of
the groupthe group
Individualistic CulturesIndividualistic Cultures individual recognitionindividual recognition
selfself--realizationrealization
tend to be loosely knit sociallytend to be loosely knit socially
Chapter 6: Adapting to Others
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Gender and CommunicationGender and Communication SexSex--Based ExpectationsBased Expectations
start at birthstart at birth
gender roles are transmitted viagender roles are transmitted viacommunicationcommunication
Why and How Women and Men CommunicateWhy and How Women and Men Communicate
instrumental and expressive orientationsinstrumental and expressive orientations
content and relational dimensions of messagescontent and relational dimensions of messages
Chapter 6: Adapting to Others
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Barriers to Bridging DifferencesBarriers to Bridging DifferencesAssuming SuperiorityAssuming Superiority
ethnocentrismethnocentrism
Assuming SimilarityAssuming Similarity
Stereotyping and PrejudiceStereotyping and Prejudice
stereotypingstereotyping prejudiceprejudice
Different Communication CodesDifferent Communication Codes
Chapter 6: Adapting to Others
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Adapting to OthersAdapting to Others
Seek InformationSeek Information
Listen and Ask QuestionsListen and Ask Questions
Tolerate AmbiguityTolerate Ambiguity
Develop MindfulnessDevelop Mindfulness
engage in selfengage in self--talktalk
Become OtherBecome Other--OrientedOriented
otherother--orientedorientedcommunicationcommunication
social decenteringsocial decentering
empathy and sympathyempathy and sympathy
Adapt To OthersAdapt To Others
Chapter 6: Adapting to Others