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Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.1 Council is an organisation that embraces business excellence
CL.1.1 Financial sustainability is maintained through effective short and long term financial management
CL.1.1.1
Council meets all of its regulatory requirements in relation to
financial management and reporting. C&C Finance
CL.1.1.1.01
Complete Long Term Financial Plan within
statutory timeframe
Adopted within statutory time
frame 100% Manager Finance Project Not Due To Start Not Due To Start Start Complete
CL.1.1.1.02
Complete and lodge Financial
Report/Statements with OLG within
statutory timeframe
Complete and lodge within
statutory timeframe 100% Manager Finance Project Start Complete Not Due To Start Not Due To Start
CL.1.1.1.03
Complete rates and instalment notices
within statutory timeframes
Rates notices and instalment
notices sent within statutory
timeframes on quarterly basis 100% Manager Finance Project Complete Complete Complete Complete
CL.1.1.1.04 Complete Payroll runs within timeframe Staff paid within timeframe 100% Manager Finance Project Complete Complete Complete Complete
CL.1.1.1.05
Complete quarterly budget reviews within
statutory timeframes
Adopted within statutory time
frames 100% Manager Finance Project Complete Complete Complete Complete
CL.1.1.1.06
BAS Lodged with ATO within statutory
timeframe
Lodged within statutory
timeframe 100% Manager Finance Project Complete Complete Complete Complete
CL.1.1.1.07
Complete Revenue Policy within statutory
timeframes
Adopted within statutory time
frame 100% Manager Finance Project Not Due To Start Not Due To Start Start Complete
CL.1.1.1.08
Complete Fees and Charges Schedule within
statutory timeframes
Adopted within statutory time
frame 100% Manager Finance Project Not Due To Start Not Due To Start Start Complete
CL.1.1.1.09
Complete statement of compliance and
lodge with OLG within statutory timeframe
Complete and lodge within
statutory timeframe 100% Manager Finance Project Start Complete Not Due To Start Not Due To Start
CL.1.1.1.10
Complete and lodge pensioner concession
subsidies with OLG within statutory
timeframe
Complete and lodge within
statutory timeframe 100% Manager Finance Project Start Complete Not Due To Start Not Due To Start
CL.1.1.1.11
FBT return lodged with ATO within statutory
timeframe
Lodged within statutory
timeframe 100% Manager Finance Project Not Due To Start Not Due To Start Start Complete
CL.1.1.1.12
Develop improved timesheet process and
systems Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.13
Revise Payroll in terms of pre-payments of
some staff wages Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.14
Finalise implementation of Committed
costing Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.15 Review outstanding monies for sale of land Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.16 Review fees and charges Completed by 31 March 015 100% Manager Finance Project Start Active Complete Not Due To Start
CL.1.1.1.17
Implement IP&R into CivicView and Power
Budget Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.18
Undertake fair value for AASB 113 new
standard Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.19
Implement Blackadder changes into
CivicView and Powerbudget Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.20
Service delivery reviews - provide financial
requirements Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
CL.1.1.1.21
Review invoice distribution across
organisation to improve current processes
and streamline. Completed by 30 June 2015 100% Manager Finance Project Start Active Active Complete
New OP
OPERATIONAL PLAN 2014/2015Current CV, DP
Page 1 of 19
Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.1.1.2
Council meets the requirements contained in the Financial
Planning Policy GM Finance
CL.1.1.2.1
Complete quarterly as part of budget review
process Complete quarterly 100% Manager Finance Project Complete Complete Complete Complete
CL.1.1.3
Prepare and implement asset management plan for Plant
according to standards of IIMM Asset Management Manual
and IPWEA Plant Management Manual Ops G&E
CL.1.1.3.1
Manage assets - Plant Replacements
conducted for FY according to Forecast
produced in Civicview or variations as
agreed with DGMO.
Replacements completed as
agreed
All planned replacements
completed
Manager Governance &
Engagement Ongoing Program Start Active Active Complete
CL.1.1.3.2
Commence preparation of Asset
Management Plan for Plant Plan Commenced By end of 2014-2015 FY
Manager Governance &
Engagement Project Not Due To Start Not Due To Start Not Due To Start Complete
CL.1.2 We attract, develop and retain highly skilled staff
CL.1.2.1
Implement the agreed priorities (identified in the OP) from
the Workforce Management Plan SOD SOD
CL.1.2.1.01
Meet Council's hiring, placement and
onboarding needs
Average time to hire of 8 weeks
100% completion rate
Within budget
Time to hire
Induction completion
Costs
Organisational
Development Advisor,
Talent Acquisition &
Development Ongoing Active Active Active Active
CL.1.2.1.02
Identify and facilitate additional
opportunities for "hosted" trainees and
apprentices Identified opportunities filled
Opportunities identified in
line with operational
needs and budget
Organisational
Development Advisor,
Talent Acquisition &
Development Ongoing Active Active Active Active
CL.1.2.1.03
Identify and address "group" learning and
development needs
Priority needs met to GM
satisfaction
Learning and development
needs identified
Organisational
Development Advisor,
Talent Acquisition &
Development Ongoing Active Active Active Active
CL.1.2.1.04
Develop the leadership and management
capability of our current and future leaders
Program commenced
Training provided
Plans in place and reviewed 6
mthly
Leadership development
program
Management skills
training
Succession plans
Executive Manager,
Strategy & Organisational
Development Ongoing Active Active Active Active
CL.1.2.1.05
Continue implementation of improved
performance management system Indoor staff on-line by 30/6/15
Performance review
completion rates
Organisational
Development Advisor,
Talent Acquisition &
Development Project Start Active Active Complete
CL.1.2.1.06
Identify and develop response to priority
issues arising from staff survey
Qtrly updates provided
Priorities progressed to GM
satisfaction
Survey completed
Results analysed
Action plan agreed
Organisational
Development Advisor,
Talent Acquisition &
Development Ongoing Active Active Active Active
CL.1.2.1.07
Coordinate Council's response to the issues
arising from the LGMA Operational and
Management Effectiveness Survey
6 mthly updates provided
Priorities progressed to GM
satisfaction
Survey completed
Results analysed
Action plan agreed
Executive Manager,
Strategy & Organisational
Development Ongoing Active Active Active Active
CL.1.2.1.08
Implement an updated skills progression
methodology within Council's salary system.
Review completed by 30/6/15
Award compliant
Implementation progressed to
GM satisfaction
Employee consultation
Recommendations agreed
Implementation plan
developed
Executive Manager,
Strategy & Organisational
Development Project Start Active Active Complete
CL.1.2.1.09
Maintain an effective and productive
employee relations environment No adverse findings in IRC
Employee consultation
Grievance procedures
Dispute resolution
Executive Manager,
Strategy & Organisational
Development Ongoing Active Active Active Active
CL.1.2.1.10
Address employee implications from various
organisational review processes Award compliance
Employee consultation
Award requirements
Executive Manager,
Strategy & Organisational
Development Ongoing Active Active Active Active
CL.1.2.2
Oversee the completion of actions contained within the
implementation plan arising from the Organisational Review. SOD SOD COMPLETED 2013-14 Complete Complete Complete Complete
Page 2 of 19
Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.1.2.3
Improve Council's WHS performance against agreed
measures SOD SOD
CL.1.2.3.1
Complete annual update of WHS Corporate
Plan and implement priority actions
Review undertaken
Plan updated
Priority actions agreed
Regular updates to CET
Qtrly updates provided
Priority actions
implemented or
progressed to GM
satisfaction
Improve Council's
StateCover audit score
Organisational
Development Advisor,
Employee Wellbeing Ongoing Active Active Active Active
CL.1.2.3.2
Implement agreed employee health and
wellbeing programs. Program developed and agreed Program implemented
Organisational
Development Advisor,
Employee Wellbeing Ongoing Active Active Active Active
CL.1.2.3.3
Implement an electronic monitoring system
for incident reporting to enable improved
oversight of corrective actions
System options researched
Cost/benefit analysis
Recommendation agreed
System implemented by
30/6/15
Organisational
Development Advisor,
Employee Wellbeing Project Start Active Active Complete
CL.1.2.3.4
Implement actions from the 2014-2018
Equity and Diversity Plan
Plan developed
Priority actions agreed
Regular updates to CET
6 mthly updates provided
Agreed actions
implemented or
progressed to GM
satisfaction
Organisational
Development Advisor,
Employee Wellbeing Ongoing Active Active Active Active
CL.1.2.3.5
Oversee organisational response to
workplace injuries including claims and case
management
Incident reports
Claim data and history
Days lost due to injury
Suitable duties register
Achieve reduction in
incidence of injury in line
with National WHS
Strategy as determined by
Safe Work Australia;
Decrease the number and
severity of manual
handling injuries year on
year.
Organisational
Development Advisor,
Employee Wellbeing Ongoing Active Active Active Active
CL.1.3 High quality community services and cost effective solutions are delivered
CL.1.3.1
Achieve 80% first contact resolution for Phone and Counter
based Customer Service with available human resources and
budget allocation C&C G&E
CL.1.3.1.1
Implement the Customer Service Charter
Service Standards in responding to customer
enquiries through personal contact,
correspondence and phone calls
Correspondence dealt with
within 15 working days from
receipt;
Phone calls/messages are
returned within 24 hours;
Prompt attendance at counters
and for appointments 100% compliance
Manager Governance &
Engagement Ongoing Program Active Active Active Active
CL.1.3.1.2
Deliver high quality customer interactions by
resolving customer enquiries/concerns on
first contact
Calls are answered within 3
rings;
Initial interactions are resolved
at first point of contact
75% or greater;
80% first contact
resolution (FCR)
Manager Governance &
Engagement Ongoing Program Active Active Active Active
CL.1.3.1.3
Satisfy customer service needs on every
contact through the delivery of consistent
service standards to all customers
Customer service satisfaction
rating measured through
Customer Service and Mystery
Customer Survey results
75% or greater customer
service satisfaction rating
(CSSR)
Manager Governance &
Engagement Ongoing Program Active Active Active Active
CL.1.3.1.4
Monitor, review and evaluate complaints
and compliments on a monthly basis and
report on customer service performance
Number of complaints /
compliments received
Reports presented
monthly
Manager Governance &
Engagement Ongoing Program Active Active Active Active
Page 3 of 19
Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.1.3.1.5
Provide administrative and business support
by Customer & Business Services to various
departments within Council in a
professional, accurate and efficient manner
to ensure a high level of service delivery to
the community from the whole of Council
Response times to customer
correspondence/information
requests in Electronic Content
Management (ECM) system
compliant with service level
standards and statutory
timeframes when applicable 100% compliance
Manager Governance &
Engagement Ongoing Program Active Active Active Active
CL.1.4 Best practice, sustainability principles, accountability and good governance are incorporated in all that we do
CL.1.4.1
Identify and respond to changes in National, State, regional
and local land use planning principles, statutes and guides Ops LUS
CL.1.4.1.1
Council's Strategic land use planning
program is updated biannually or as
necessary to reflect emerging trends,
community aspirations and to respond to
legislative requirements and/or Council
resolution Program updated biannually 100% Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.2
Council's Planning and development assessment services
provides advice and planning assistance and process
Development Applications and other relevant applications Ops LUS
CL.1.4.2.1
Provide advice in relation to statutory
planning and development assessment
Percentage of enquiries
responded to 100% Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.2.2
Assess and determine development
applications against current statutory and
policy requirements. Ensure Assessments
are in accordance with Section 79c of the
Environmental Planning & Assessment
(EP&A) Act 1979.
The number of successful legal
challenges against Council
decision under Section 123
EP&A Act 1979 0 Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.2.3
Develop procedures to accompany Council's
adopted compliance/ enforcement policy
Number of new procedures
developed 2 Manager Land Use Services Project Start Active Active Complete
CL.1.4.2.4
Regulatory compliance is undertaken in
accordance with statutory legislation and
the public interest.
Effective response to compliance
issues will be measured by the
number of reviews undertaken
by the NSW Ombudsman that
resulted in Council modifying
compliance procedures 0 Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.2.5
Processing of Construction, Building and
Occupation Certificates. Ongoing
administration and assessment.
Percentage of applications and
certificates issued within
statutory timeframes 75% Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.2.6
Processing all standard Section 149
Applications within 5 working days
Percentage of applications
processed within 5 days 85% Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.2.7
Assessment and processing of complying
development applications. Processing of all
applications as submitted and continuous
improvements identified.
Percentage of Complying
Development Certificates
processed within statutory
timeframes 75% Manager Land Use Services Ongoing Program Active Active Active Active
CL.1.4.3 Ensure an audit report is conducted annually C&C Finance
CL.1.4.3.1
Finalise implementation of audit
committee, prepare audit plan & conduct
internal audits in accordance with plan
Undertake the audits as
specified in the Audit Plan 100%
Manager Governance &
Engagement Project Active Active Active Active
CL.1.4.3.2
Manage revaluation process with other
relevant managers/staff
Complete annually as part of
financial statement preparation 100% Manager Finance Project Start Complete Not Due To Start Not Due To Start
CL.1.4.3.3 Manage external audit contract Adherence to contract 100% Manager Finance Ongoing Program Not Due To Start Active Not Due To Start Active
CL.1.4.3.4
Ensure external audit is conducted within
statutory timeframes
External audit is completed
within statutory timeframes 100% Manager Finance Project Start Complete Not Due To Start Complete
Page 4 of 19
Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.1.4.4
Achieve a governance health check rating of at least 3 in all
items using LGMA/ICAC document
(www.icac.nsw.gov.au/documents/doc_download/1300-
governance-health-check) C&C G&E
CL.1.4.4.1
Finalise Governance Health Check and
commence implementation of Governance
Action/Strategic plan for addressing any
elements with a rating of less than 3.
Draft Governance
Action/Strategic Plan.
Presented to Executive
Team
Manager Governance &
Engagement Project Start Active Active Complete
CL.1.4.4.2
Commence development of an Information
Management Strategy
Strategy is written, then
updated and reviewed annually
Strategy document
commenced and
consultation completed
Manager Information &
Technology Services Project Active Active Active Active
CL.1.4.4.3 Implement an e-Business Paper System
Scope and determine moist
appropriate system. Implement
system provided resourcing can
be achieved.
e-business Paper system
implemented
Manager Information &
Technology Services Project Start Active Active Complete
CL. 1.4.4.4 Develop a Service Catalogue
Service Catalogue of all council
services and levels developed
Catalogue presented to
Executive Team
Manager Governance &
Engagement Project Start Active Active Complete
CL. 1.4.4.5 Review Property and Land Management
Prepare reports on Propery and
Land Management
Present reports to
Executive Team.
Implement
recommendations from
report.
Manager Governance &
Engagement Project Start Active Active Complete
CL.1.4.5 Complete Procurement Roadmap C&C G&E
CL.1.4.5.1
Conduct Procurement & Stores within
Council according to centre-led model.
Tenders requiring Council
approval have a procurement
plan. Demonstrable savings
(against previous pricing or from
administrative efficiencies) from
better non-tender procurement
initiatives
100%
$10K
Manager Governance &
Engagement Ongoing Program Active Active Active Active
CL.1.4.5.2
Implement Phase 1 of Procurement
Roadmap Actions in Phase 2 of Roadmap
All actions completed
where approved by
Executive Team to be
implemented
Manager Governance &
Engagement Project Start Active Active Complete
CL.1.4.6
Benchmark Community's perception of Council's
Communication in 2014 and achieve a score of 3.25 for this
measure in a 2016 survey. C&C G&E
CL.1.4.6.1
Respond and report on progress of 2012
Community Satisfaction Survey
Responses prepared and
presented to council. 100%
Manager Governance &
Engagement Project Start Active Active Complete
CL.2 Our community is informed and engaged with a strong sense of civic leadership
CL.2.1 The community is engaged in decision making and implementation
CL.2.1.1
Review all S355 Committees for Council for compliance with
guidelines and operational effectiveness GM C&C
CL.2.1.1.1
Update Guidelines and templates for
Committees and provide training in such.
Guidelines updated in
consultation with
Committies/Council and training
provided 100%
Manager Community
Wellbeing Project Start Active Active Complete
CL.2.1.2
Improve the overall score on the Community Satisfaction
Survey from the results of the 2012 Survey GM G&E
CL.2.1.2.1
Implement Governance Arrangements in
relation to the proposed special rate
variation.
Establishment of, and operation
of, a whole of council
Sustainability Committee, and
Internal Program Boards relative
to Financial Sustainability and
Transport Infrastructure.
Committee and boards
constituted and operating. General Manager Ongoing Program Start Active Active Active
Page 5 of 19
Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.2.1.2.2
Continue Service Delivery Reviews on
priority services as identified in the 2012
Community Survey as resources permit.
Each service review reported to
Council.
100% of service reviews
reported to Council within
8 months of
commencement General Manager Ongoing Program Active Active Active Active
CL.2.2 Civic leadership is recognised, supported and rewarded
CL.2.2.1
Recognise Civic Leadership within our community through
annual awards and ceremonies GM G&E
CL.2.2.1.1
Support the Australia Day S355 Committee
in the recognition of appropriate civic
leaders through Australia Day awards
Appropriate support from
Communications & Community
Engagement Officer within
available resources Successfully run event
Manager Governance &
Engagement Project Active Active Complete
CL.2.2.1.2
Provide community engagement support for
Volunteers Day
Appropriate support from
Communications & Community
Engagement Officer within
available resources Successfully run event
Manager Governance &
Engagement Project Not Due To Start Start Active Complete
CL.2.2.1.3
Provide community engagement support for
Harmony Day
Appropriate support from
Communications & Community
Engagement Officer within
available resources Successfully run event
Manager Governance &
Engagement Project Not Due To Start Start Complete
CL.2.3 We are proactive in supporting, through representation and celebration, the needs and desires of the community
CL.2.3.1
The Delivery Program supports the aspirations of the
community as identified through the Community Vision GM G&E
CL.2.3.1.1
Report to Council on at least a 6 monthly
basis on progress against the operational
plan. All reports presented to Council
Within three months of
end of period.
Manager Governance &
Engagement Project Active Active Active Active
CL.2.3.2
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified GM T&ED
CL.2.3.2.1
Attend a wide cross section of community
meetings to understand various objectives
and ideals. Review local newspapers to
understand current issues in the community
Be well informed on relevant
community matters and be able
to make connections between
organizations to benefit the
community
Attend at least one
meeting every fortnight
where these meetings are
relevant.
Manager Economic &
Business Development Ongoing Program Start Active Active Active
CL.2.3.2.2
Conduct consultation workshops across the
Shire to garner input on the future strategic
direction of the tourism industry and wider
economy
Aim for strong attendance and
wide cross section of industry.
Initiate supportive consultation
strategies in line with the
Council's Community
Engagement Strategy
Urunga - 1 x tourism
workshop and 1 x general
industry workshop.
Bellingen - 1 x tourism
workshop and 1 x general
industry workshop.
Dorrigo - 1 x tourism
workshop and 1 x general
industry workshop
Manager Economic &
Business Development Project Active Active Active Active
CL.3 Council is proactive in representing the needs of our community
CL.3.1 Strong partnerships exist with all levels of government, peak bodies and the community
CL.3.1.1
Review all S355 Committees for Council for compliance with
guidelines and operational effectiveness GM CW
CL.3.1.1.0
Update Guidelines and templates for
Committees and provide training in such.
Guidelines updated in
consultation with
Committies/Council and training
provided 100%
Manager Community
Wellbeing Project Start Active Active Complete
CL.3.1.2
Maintain membership and active involvement in MIDROC,
GMAC and relevant subgroups GM GM
CL.3.1.2.1
Contribute to Regional strategic planning
related to proposed government reform
Attendance at GMAC, MIDROC
and other relevant meetings. 100% General Manager Project Active Active Active Active
Page 6 of 19
Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CL.3.1.3
Reconstitute all Advisory Committees as per Council's
resolution of November 2012 and support these committees
through Quarterly meetings GM C&C COMPLETED - PREVIOUS YEAR Complete Complete Complete Complete
CL.3.1.3.1 COMPLETED - PREVIOUS YEAR Complete Complete Complete Complete
CL.3.2 We are consultative
CL.3.2.1 Execute the Community Engagement Policy and Strategy C&C G&E
CL.3.2.1.1
Community Engagement Framework
documents and Council Report Template
documents made available to all staff.
Community Engagement section
included on all Council Reports. 100%
Manager Governance &
Engagement Ongoing Program Active Active Active Active
CL.3.2.1.2
Extend the reach of the adopted Community
Engagement Methods: inform, consult,
involve and collaborate by utilising agreed
social media tools.
Adopted Social Media Policy;
Adopted Social Media Strategy;
Established Social Media Usage
Procedures 100%
Manager Governance &
Engagement Project Complete Complete Complete Complete
CL.3.2.1.3
Update Community Engagement Strategy to
incorporate social media tools
CE Strategy updated and made
available to staff 100%
Manager Governance &
Engagement Project Complete Complete Complete Complete
CL.3.3 The principles of social justice underpin our activities and decision making processes
CL.3.3.1 Implement the Social Plan C&C CW
CL.3.3.1.1
Implementation of Social plan priorities as
funds permit.
Apply for at least 2 grants
relating to Social plan if grant
funding program available 2 grants applied for.
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.1 Our children, youth and seniors are valued, involved and supported
CW.1.1 Youth and seniors programs and activities are in place and actively supported
CW.1.1.1
Develop and implement a Community Support Policy and
Procedures which enables Council to improve governance
around donations and support C&C CW
CW.1.1.1.1
Continue offering library programs such as
Baby Bounce, Summer Reading Club,
Children's Book Week, Library and
Information Week, National Simultaneous
Storytime, author visits, school holiday
activities and Library Lovers Day.
Number of people
attending events
Consistent or increase in
attendance
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.1.1.1.2
Establish aged services inter agency to foster
co-ordinated programs and partnerships Interagency established
2-3 interagency meetings
held
Manager Community
Wellbeing Project Start Active Active Active
CW.1.1.2
Continue the provision of the Dorrigo Support Centre and
develop and implement a Vision for the Support Centre C&C CW
CW.1.1.2.1
Dorrigo Support Centre to undertake quality
assessment process by a third party verifier Quality assessment undertaken
Assessment produces
action plan for any
improvements
Manager Community
Wellbeing Project Start Active Active Active
CW.1.1.3 Implement the Vision for the Youth Centre C&C CW
CW.1.1.3.1
Foster collaborative relationships with the
S355 Committee and assist in the
implementation of the Vision where
appropriate.
Attend S355 Committee
meetings Attend 3 meetings
Manager Community
Wellbeing Project Start Active Active Active
CW.1.2 Strong partnerships between schools and our community are in place to allow for intergenerational and cultural learning
CW.1.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
CW.1.2.1.1
Provide demonstrations/presentations
about the library's physical and online
resources
Number of people attending
demonstrations/ presentations.
Number of loans. Usage of
online resources.
Increase in loans. Increase
in use of online resources.
Manager Community
Wellbeing Ongoing Program Active Active Active Active
Page 7 of 19
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Aspiration Strategic
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Code
Strategic
Direction
DP Priority
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DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CW.1.2.1.2
Work with groups using Bellingen Seniors &
Information Centre on shared use of space
Number of meetings held and
number shared spaces
2 meetings and 2 shared
spaces
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.1.3 Students have a variety of mechanisms such as a support centre and local scholarships
CW.1.3.1 Implement the Youth Centre Vision C&C CW
CW.1.3.1.1
Foster collaborative relationships with the
S355 Committee and assist in the
implementation of the Vision where
appropriate.
Attend S355 Committee
meetings Attend 3 meetings
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.1.3.2
Development and implement a Community Support Policy
and Procedures which enables Council to improve
governance around donations and support C&C CW
CW.1.3.2.1
Continue to promote Community Support
Policy Advertise twice a year
Applications received for
two rounds
Manager Economic &
Business Development Ongoing Program Active Active Active Active
CW.1.3.2.2
On-going implementation of Community
Support Policy
Assess, process and recommend
requests for support under the
policy
2 funding rounds per year
of support provided
Manager Economic &
Business Development Ongoing Program Active Active Active Active
CW.1.4 Opportunities exist to share the experience and wisdom of seniors
CW.1.4.1 Implement the Social Plan C&C CW
CW.1.4.1.1
Implementation of Social plan priorities as
funds permit. Apply for grants for key priorities
No. of grants applied for
where funding programs
available
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.1.4.2
Continue the provision of the Dorrigo Support Centre and
develop and implement a Vision for the Support Centre C&C CW
CW.1.4.2.1
Dorrigo Support Centre to continue revision
of services and to provide opportunities for
intergenerational learning
Output service hours by service
category
Output hours achieved as
per funding requirements
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.2 We are a learning and creative community
CW.2.1 The benefits and understanding of lifelong learning are promoted
CW.2.1.1
Provide internet access to the community in selected public
places C&C ITS
CW.2.1.1.0
Ongoing monitoring and maintenance of wi-
fi in Bellingen Library park area Provision of wi-fi Availability of service
Manager Information &
Technology Services Project Active Active Active Active
CW.2.1.1.1
Wi-fi expansion around outside of Dorrigo
and Urunga libraries
1 - coverage at Urunga; 2 -
coverage at Dorrigo
1, 2 - in park area in front
of library
Manager Information &
Technology Services Project Active Active Active Active
CW.2.2 There are opportunities for lifelong learning including regaining and retaining traditional skills
CW.2.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
CW.2.2.1.1
Facilitate or promote opportunities for life
long learning e.g. U3A, mentoring
No. of opportunities facilitated
or promoted
No. of opportunities
facilitated or promoted
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.2.3 Our community is motivated to participate in lifelong learning activities
CW.2.3.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
CW.2.3.1.1
Facilitate promotion of opportunities e.g.
website, banner poles, partnering in service
with community organisations
No. of opportunities facilitated
or promoted
No. of opportunities
facilitated or promoted
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.2.4 A diversity of cultural and artistic activities are available across the Shire
CW.2.4.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
CW.2.4.1.1
Facilitate promotion of opportunities e.g.
website, banner poles, partnering in service
with community organisations
No. of opportunities facilitated
or promoted
No. of opportunities
facilitated or promoted
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.2.4.1.2
Continue to support the Arts and Cultural
Committee and finalise the Public Art Plan
No. of meetings and inter
meeting support and plan
finalised
5 per year. Plan publicly
available
Manager Community
Wellbeing Ongoing Program Active Start Active Active
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CW.3 We value, honour and actively acknowledge our Gumbaynggirr culture and heritage
CW.3.1 We actively engage with and include the perspectives and knowledge of aboriginal people
CW.3.1.1
Meet at least twice a year with local Gumbaynggirr elders to
discuss Council activities and obtain their input as
stakeholders C&C CW
CW.3.1.1.1
Continue to meet with Gumbaynggirr elders
to discuss activities and obtain input as
stakeholders Meet 2 times per year 2 times per year
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.3.2 Opportunities exist to learn about our aboriginal language, history and culture
CW.3.2.1
Expand the catalogue of Aboriginal resources in all three
libraries C&C CW
CW.3.2.2.1
Promote the catalogue of Aboriginal
Resources through Council newsletters,
school newsletters and local newspapers
Number of loans of Aboriginal
resources.
Increase in loans of
Aboriginal resources.
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.3.3 We have regular aboriginal events, activities and storytelling in an appropriate cultural space
CW.3.3.1
Meet at least twice a year with local Gumbaynggirr elders to
facilitate and/or promote Aboriginal events, activities and
story telling C&C CW
CW.3.3.1.1
Continue to meet with Gumbaynggirr elders
to discuss activities and obtain input as
stakeholders 2 times per year 2 times per year
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.3.4 Gumbaynggirr place and language is acknowledged through signage and other mechanisms
CW.3.4.1
Develop a policy and/or guidelines in relation to the
acknowledgement of Gumbaynggirr place and language C&C CW
CW.3.4.1.1
Continue to meet with Gumbayngirr elders
re acknowledgement of place and signage As occasions arise 2 times per year
Manager Community
Wellbeing Ongoing Program Start Active Active Start
CW.4 We are connected, safe and healthy with a strong sense of community
CW.4.1 Community groups actively communicate and collaborate
CW.4.1.1
Ready access to relevant stakeholders for community
engagement purposes C&C CW
CW.4.1.1.1
Libraries provide space for community
groups to meet.
Number of visits to the library.
Number of meeting room
bookings at Bellingen Library.
Completion of Dorrigo library
extension - usage of extension.
Increase visits to the
library. Increase in
bookings for the meeting
rooms in Bellingen Library.
Use of Dorrigo Library
meeting room once
extension completed.
Manager Community
Wellbeing Ongoing Program Start Active Active Active
CW.4.1.1.2
Offer community groups the opportunity to
post details of their events on Council's
website and include an article in Council's
newsletter
Community groups informed of
opportunity to promote their
events
Increased number of
community events
promoted in Council's
media
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.4.2 There is connection between and across our communities
CW.4.2.1
Ready access to relevant stakeholders for community
engagement purposes C&C CW
CW.4.2.1.1 Promote interagency meetings
No. of interagency meetings
attended by multiple community
organisations 4 per year
Manager Community
Wellbeing Ongoing Program Start Active Active Active
CW.4.2.1.2
Offer community groups the opportunity to
post details of their events on Council's
website and include an article in Council's
newsletter
Community groups informed of
opportunity to promote their
events
Increased number of
community events
promoted in Council's
media
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.4.2.1.3
Access and Inclusion Plan adopted and
action taken on high priority items
Council adoption of plan and
action commenced on priority
items
Action on top 3 priorities
where funding permits
Manager Community
Wellbeing Ongoing Program Active Active Active Active
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
CW.4.3 We have the programs, services and infrastructure to ensure a safe community
CW.4.3.1
Where required resource emergency services (RFS, SES, etc.)
to enable appropriate response C&C Assets
CW.4.3.1.1
Liaise with emergency service organisations
and assess ability of Council to allocate
available resources on a priority basis
Operational staff aware of need
to reallocate resources as
required by emergency
situations
All operational managers
and supervisors informed
Deputy General Manager
Operations Ongoing Program Active Active Active Active
CW.4.3.2
Conduct operational planning, liaison and execution with
emergency services. Attend 80% of LEMC Meetings. Council
representative at all activations of District Emergency
Operations Centre where requested by District Emergency
Management Officer C&C Assets
CW.4.3.2.1
Liaise with all relevant emergency services.
Attend District Emergency Operation Centre
when requested. Attend formal LEMC
meetings
Percentage of LEMC meetings
attended during year. Time to
attend District Emergency
Operations Centre after request
At least 80% of LEMC
meetings attended during
year. Attendance at
District Emergency
Operations Centre within
2 hours of request
Deputy General Manager
Operations Ongoing Program Active Active Active Active
CW.4.3.2.2
Conduct planning, liaison, support and
coordination with emergency services
organisations
Number of meetings and
contacts
Attend 3 liaison meetings
and coordination contact
twice a year with regional
office
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.4.3.3 Provide beach control activities at designated beaches C&C Assets
CW.4.3.3.1
Contract the successful tenderer for the
lifeguard service and implement a
monitoring program
Contract signed and commenced
and monitoring program
developed & commenced
Contract and monitoring
commenced by September
school holidays
Manager Community
Wellbeing Ongoing Program Active Active Active Active
CW.4.3.4
Conduct enforcement activities as required by legislation and
Council resolution C&C LUS
CW.4.3.4.1
Provide ranger service to enable Council to
conduct enforcement activities as required
by legislation and Council resolution Ranger Service being provided Respond to all complaints Manager Land Use Services Ongoing Program Active Active Active Active
CW.4.3.4.2
Prepare Companion Animals Management
Plan
Draft Plan developed and
adopted by Council Plan adopted by Q3 Manager Land Use Services Project Start Active Active Complete
CW.4.3.4.3
Implement local swimming pools register,
inspection regime and community
awareness program
• Undertake inspections of private
swimming pools
• Undertake mandatory point of sale
inspections
Number of properties inspected
and issued with Compliance
Certificates 160 inspections Manager Land Use Services Ongoing Program Active Active Active Active
CW.4.3.4.4
Regulate food risks to the public. Carry out
inspections and regulatory compliance
checks in compliance with Food Authority
Standard. Respond to complaints relating to
hygiene. Ensure food labelling requirements
are met
Inspect all Food and Licensed
premises annually 85% Manager Land Use Services Ongoing Program Active Active Active Complete
CW.4.3.4.5 GIS acquisition & implementation
GIS acquired and
implementation completed 100% Manager Land Use Services Project Active Active Active Complete
CW.4.3.4.6 Review Bushfire Mapping Bushfire map ratified by RFS Map Ratified by Q4 Manager Land Use Services Project Active Active Active Complete
CW.4.4 Our community is diverse, tolerant and understanding
CW.4.4.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
CW.4.4.1.1
Facilitate and promote Harmony Day and
similar activities
Harmony Day observed and
celebrated; other similar
activities supported
1 Harmony Day 1 other
similar activity
Manager Community
Wellbeing Project Active Active Active Active
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
LE.1 We have clean water which is protected and used sustainably
LE.1.1 Our waterways are valued, protected and enhanced
LE.1.1.1
Implement the Bellinger & Kalang Rivers Estuary Action Plan
(subject to Grant funding success) C&C S&NR
LE.1.1.1.1 Implement Antimony Water Quality Testing
Number of water quality testing
samples taken surrounding the
Wild Cattle Creek sub catchment
8 samples and 1 analysis
report
Manager Sustainability &
Natural Resources Project Active Active Active Complete
LE.1.1.1.2
Implement Stage 1 of Bellinger River
Floodplain & Estuary Water Quality
Improvement project (subject to NSW
government grant funding success)
Number of Bellinger Valley Dairy
Farmers proactively engaged in
project
Implement improved dairy
effluent management
practices in up to 6 farms
Manager Sustainability &
Natural Resources Project Start Active Active Active
LE.1.1.1.3
Implement Stage 2 of the Rock Fillets for
Fish Fillets Project to improve estuary
ecosystem health
Number of Bellinger estuary
public riparian revegetation sites
maintained
Maintain 900m2 of
Bellinger estuary riparian
revegetation across 3 sites
Manager Sustainability &
Natural Resources Project Active Active Active Active
LE.1.1.1.4
Implementation and monitoring of Council’s
on-site sewerage management program
Implement Council’s on-site
Sewerage Management Systems
Strategy (Number of septic
inspections per annum) 500 inspections Manager Land Use Services Ongoing Program Active Active Active Active
LE.1.2 We minimise our use of water
LE.1.2.1 Overall reduction in Council's own water usage Ops Works
LE.1.2.1.1
Conduct review of councils water usage to
identify opportunities for water
consumption reduction
Review conducted.
Recommendations implemented
where appropriate and
resources.
Reduce water
consumption as per
recommendations.
Manager Water & Waste
Water Ongoing Program Active Active Active Active
LE.1.3 We use our water and wastewater using best management practices
LE.1.3.1 Review and implement the Sewer Asset Management Plan Ops W&WW
LE.1.3.1.1
Review and execute SAMP to ensure that
they are up-to-date, relevant, reflect best
practice in local government asset
management and is adopted by Council. Will
include measures/KPI's and targets SAMP complete 2nd Quarter 2015
Manager Water & Waste
Water Ongoing Program Active Active Complete Complete
LE.1.3.2 Review and implement the Water Asset Management Plan Ops W&WW
LE.1.3.2.1
Review WAMP and execute to ensure that
they are up-to-date, relevant, reflect best
practice in local government asset
management and is adopted by Council. Will
include measures/KPI's and targets WAMP complete 2nd Quarter 2015
Manager Water & Waste
Water Ongoing Program Active Active Complete Complete
LE.1.3.2.2 Construct Bellingen Water Reservoir
Construct Bellingen Water
Reservoir Construction underway
Manager Water & Waste
Water Project Active Active Active Active
LE.1.3.3
Meet all legislative requirements for Water & Sewer
(measure licence reporting & NSW Office of Water
benchmarking report). Ops W&WW
LE.1.3.3.1
To have minimal health or environmental
damage, through monitoring of faecal
coliform counts in waterways
Test results within licence
conditions Ongoing
Manager Water & Waste
Water Ongoing Program Active Active Active Active
LE.1.3.4
Implement the Strategic Business Plans for Water and
Wastewater including specific measure and expectations
against those measures Ops W&WW
LE.1.3.4.1
Execute Strategic Business Plan to achieve
defined measures and targets within that
plan
Measures within plan
implemented Ongoing
Manager Water & Waste
Water Ongoing Program Active Active Active Active
LE.1.3.4.2
Construction of a new sewerage treatment
plant in Dorrigo
Plant commissioned and
running Q4
Manager Water & Waste
Water Project Active Active Active Active
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
LE.1.3.5 Implement new Asset Management Software Ops W&WW
LE.1.3.5.1
Clearly define requirements for Asset
Management Software and report to Council
on options Software commissioned Q4
Manager Water & Waste
Water Project Active Active Active Active
LE.2 Our surroundings are quiet and clean
LE.2.1 Noise pollution is managed
LE.2.1.1
Conduct enforcement activities as required by legislation and
Council resolution Ops LUS
LE.2.1.1.1
Provide ranger service to enable Council to
conduct enforcement activities as required
by legislation and Council resolution Ranger service being provided Respond to all complaints Manager Land Use Services Ongoing Program Active Active Active Active
LE.2.1.1.2
Report on noise enforcement actions in
conjunction with other scheduled
enforcement reporting Reporting undertaken quarterly 100% Manager Land Use Services Ongoing Program Active Active Active Active
LE.2.1.2
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified Ops LUS
LE.2.1.2.1
Undertake awareness campaign dealing with
barking dogs
Media Release and targeted
letter box drop 100% Manager Land Use Services Project Start Active Complete Complete
LE.2.2 Air pollution is minimised
LE.2.2.1 Enforce Policy - Control of Burning Ops LUS
LE.2.2.1.1 Review no-burn Policy
Policy current and reflects
community and statutory
requirements Review completed by Q4 Manager Land Use Services Project Not Due To Start Start Active Complete
LE.2.2.1.2
Integrate air pollution complaint system
with other complaint reporting systems Systems integrated
System review
commenced Manager Land Use Services Project Not Due To Start Not Due To Start Active Active
LE.3 We reduce, reuse and recycle
LE.3.1 The consumption of resources is minimised
LE.3.1.1
Reduce Council's own use of paper through printing and
copying by 5% over 4 years C&C S&NR
LE.3.1.1.1
Continue to capture numbers and types of
paper documents produced from available
information
Report of systems and
procedures reviewed Completed report
Manager Information &
Technology Services Ongoing Program Active Active Active Active
LE.3.1.1.2
Continue to capture numbers and types of
paper documents produced from available
information
Report on paper usage with
available data Completed report
Manager Information &
Technology Services Ongoing Program Active Active Active Active
LE.3.1.1.3
Completion of Property File scanning and
commencing next phase of paper
documents to digitise Property Files scanned 100%
Manager Information &
Technology Services Ongoing Program Active Active Active Active
LE.3.2 We reduce, reuse and recycle our waste
LE.3.2.1
Provide an annual education initiative highlighting ways the
community can reduce, reuse and recycle our waste C&C S&NR
LE.3.2.1.1
Support the community in Clean-Up
Australia Day campaign
Number of sites for waste to be
collected as part of Clean-Up
Australia Day sites 5
Manager Sustainability &
Natural Resources Project Not Due To Start Not Due To Start Start Complete
LE.3.3 Our community has access to convenient recycling facilities and services
LE.3.3.1
Implement the Business Model Review of Council's Waste &
Resource Recovery Facilities C&C S&NR
LE.3.3.1.1 Continue to operate the Raleigh Reuse Shop
Reuse Shop is staffed and
operating Friday, Saturday and
Sundays 100%
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.3.3.1.2
Continue to provide high quality kerbside
waste services and operate waste facilities
at Raleigh, Dorrigo and Bellingen
Ensure all kerbside waste
collection service issues are
actioned by contractor within 24
hours 100%
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
LE.3.3.1.3
Implement Stage 2 of the Business Model
Review to ensure Council's resource
recovery facilities are compliant with EPA
requirements (budget dependant) and
efficiently resourced
Recruit and train waste
attendants across Council's
waste facilities, Council to adopt
LEMP, develop Operational
Management Plan for Bellingen
Transfer Station, contribute to
the waste collection service
contract negotiations, review
Council's waste fees & charges -
5 items
Recruit up to 6 waste
attendants, Council to
adopt LEMPs, develop 1
operational plan,
contribute to the waste
collection service contract
negotiations, review
Council's waste fees &
charges
Manager Sustainability &
Natural Resources Project Start Active Active Complete
LE.4 We live sustainably and reduce our ecological footprint and contribution to climate change
LE.4.1 Our community is informed and acts to reduce our ecological footprint
LE.4.1.1
Implement the Bellingen Climate Change Risk Adaption
Strategy C&C S&NR
LUS
Implement Recommendations from Coastal
Zone Management Plan
Review relevant
recommendations of the Plan
and identify those which can be
implement in accordance with
Planning Reforms. Prioritise and
schedule as appropriate
Review completed End of
Q4 Manager Land Use Services Ongoing Program Active Active Active Complete
LE.4.1.1.1
Review the actions from the Bellingen
Climate Change Risk Adaption Strategy to be
categorised as high, medium and low
actions
Finalise the Coastal Zone Plan of
Management
Council to adopt the
Coastal Zone Plan of
Management & seek
funding to facilitate
implementation of actions
Manager Sustainability &
Natural Resources Ongoing Program Active Active Complete Complete
LE.4.2 Alternative forms of energy are embraced
LE.4.2.1
Substantially decrease mains electricity usage and running
costs by running the Admin Building Server Room (all
hardware including servers, networking and phone system)
on solar power, by the end of June 2017 C&C ITS
LE.4.2.1.1
Report with costings and options from solar
suppliers
1 - number of quotes received; 2
- estimated cost savings
1 - three quotes; 2 -
payback on investment
within ten years
Manager Information &
Technology Services Project Active Active Active Active
LE.4.2.2
Implement actions from the Bellingen Emissions Reduction
Program (BERP) C&C S&NR
LE.4.2.2.1
Review the Bellingen Emissions Reduction
Program to determine effectiveness in
achieving reduction in energy/greenhouse
gas emissions
Email all relevant managers
quarterly energy
consumption/greenhouse gas
emission reports, implement
energy efficiency opportunities
Produce 4 quarterly
energy/greenhouse gas
emission reports for
managers, implement 3
high priority energy
efficiency opportunities
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.5 We protect and enhance our biodiversity
LE.5.1 Our community understands the value of biodiversity
LE.5.1.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C S&NR
LE.5.1.1.1
Build partnerships with the community
through Quarterly meetings of the
Environmental Sustainability Advisory
Committee (ESAC) to engage community on
biodiversity projects Number of ESAC meetings held 4
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.5.2 Biodiversity is managed and protected for future generations
LE.5.2.1
Planning controls to improve our biodiversity and protect
threatened species are developed and/or refined and
adopted by Council as required Ops LUS
LE.5.2.1.2
Prepare Koala Plan of Management for the
Shire
Koala Plan of Management
adopted
Koala Plan of Management
adopted Q1 Manager Land Use Services Project Complete
LE.5.2.1.4
Review recommendations in the adopted
Koala Plan of Management and ascertain
those which can be implemented by Council
Review undertaken and relevant
recommendations identified Review completed by Q3 Manager Land Use Services Project Not Due To Start Active Complete Complete
LE.5.2.2
Complete the Dangar Falls Plan of Management and
implement on ground upgrades of the Reserve C&C S&NR
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
LE.5.2.2.1
Implement Stage 2 of the Dangar Falls
Reserve upgrade
Stage 2 of boardwalk is
constructed & labyrinth
improvements are made
Construct up to 20 metres
of boardwalk & labyrinth
improvements are made
Manager Sustainability &
Natural Resources Project Not Due To Start Start Active Complete
LE.5.2.3
Implement the Bellingen Island Biodiversity Restoration
Project C&C S&NR
LE.5.2.3.1
Maintain Bellingen Island Restoration
Project
Number of Bellingen Island
revegetation sites are
maintained
Maintain 0.5ha
revegetation across 3
projects sites at Bellingen
Island
Manager Sustainability &
Natural Resources Project Active Active Active Active
LE.5.2.4 Implement the Jaliigirr Biodiversity Alliance Project C&C S&NR
LE.5.2.4.1
Implement Stage 3 of the Jaliigirr
Biodiversity Alliance Project (Bellinger River
Tree way & Dorrigo National Park
Protection)
Number of Jaliigirr Biodiversity
Alliance Project Sites
implemented
Up to 8ha of weed control
and 2ha of revegetation
projects are implemented
across 6 sites
Manager Sustainability &
Natural Resources Project Not Due To Start Start Active Complete
LE.5.3 Threats to biodiversity are identified and mitigated
LE.5.3.1
Implement the North Coast Weeds Advisory Committee
(NCWAC) Weeds Action Program (WAP) C&C S&NR
LE.5.3.1.1
Implement the 12 annual objectives of the
North Coast Weeds Advisory Commitee
Weeds Action Program
Number of annual NCWAC WAP
objectives implemented
12 annual objectives
implemented, up to 25ha
of weed control
completed
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.5.3.2
Implement Council's responsibilities as the Local Control
Authority under the NSW Noxious Weeds Act 1993s C&C S&NR
LE.5.3.2.1
Conduct up to 400 annual inspections as the
Local Control Authority under the NSW
Noxious Weeds Act 1993 (dependant on
Council adopting SDR Review for Weed
Management Services recommendation)
Number of weed inspections
conducted Up to 400
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.5.3.2.2
Implement Stage 1 of SDR Review for Weed
Management Services (dependant on
Council adopting recommendation)
Recruit & train part-time Weeds
Inspector 1
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.6 We work together to protect and enhance our environment
LE.6.1 The guidance of the custodial people is recognised
LE.6.1.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C S&NR
LE.6.1.1.1
Support an Aboriginal Green Team to
implement on ground works for weed
control and/or bush regeneration (subject to
external grant funding success)
Number of project sites an
Aboriginal Green Teams works
on (subject to external grant
funding success) 1
Manager Sustainability &
Natural Resources Project Not Due To Start Start Active Complete
LE.6.2 Our community is informed and educated on environmental issues, threats and opportunities
LE.6.2.1
Provide information to the community on environmental
issues, threats and opportunities which are specific to our
Shire through Quarterly meetings of the Environmental
Sustainability Advisory Committee (ESAC) C&C S&NR
LE.6.2.1.1
Provide financial support to community
groups for environmental sustainability
projects via the Environment Levy
Community Fund (ELCF). Funding up to
$5,000 per project competitively assessed. Number of projects supported 10
Manager Sustainability &
Natural Resources Project Start Active Active Complete
LE.6.2.1.2
Build partnerships with the community
through Quarterly meetings of the
Environmental Sustainability Advisory
Committee (ESAC) Number of ESAC meetings held 4
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
LE.6.3 The contribution of our community groups are fostered, supported and celebrated
LE.6.3.1
Continue recognition activities for community groups and
individuals C&C T&ED
LE.6.3.1.1
Conduct annual Volunteer's Day
Celebrations and develop a professional
development program for volunteers who
support Council's services
Initiate a survey seeking input
from volunteers on their job
satisfaction
Aim for 80% satisfaction
rate from volunteers
Manager Economic &
Business Development Ongoing Program Start Active Active Active
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OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
PP.1 We have a diversity of beautiful spaces that foster community happiness and wellbeing
PP.1.1 We have a variety of passive recreation spaces including riversides, parks and reserves
PP.1.1.1
Review and implement the Open Spaces Asset Management
Plan (OSAMP) including measures and targets Ops Assets
PP.1.1.1.1
Consider and respond to requests for
passive recreation needs and update
OSAMP as appropriate
Time to respond to passive
recreation needs requests.
Update OSAMP during next
review
Provide response within 3
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.1.1.1.2
Deliver the programs within the Section 94
Open Space Plan Works delivered
Within timeframes
outlined in the Section 94
Plan
Manager Asset
Management & Design Project Active Active Active Active
PP.1.2 We have a variety of active recreation spaces including playgrounds, sporting fields and multipurpose centres
PP.1.2.1
Review and implement the Open Spaces Asset Management
Plan (OSAMP) including measures and targets Ops Assets
PP.1.2.1.1
Consider and respond to requests for active
recreation needs and update OSAMP as
appropriate
Time to respond to active
recreation needs requests.
Update OSAMP during next
review
Provide response within 3
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.1.2.1.2
Execute the maintenance function in
relation to town parks and reserves to
agreed service standards and within budget
Condition of town parks and
reserves
Town parks and reserves
well maintained within
budget
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.1.3 We have a variety of shared community spaces including meeting spaces accommodating public art, cultural and environmental amenity
PP.1.3.1
Review and implement Council's Building Asset management
Plan (BAMP) including measures and targets. Ops Assets
PP.1.3.1.1
Consider and respond to requests for
building asset management needs and
update BAMP as appropriate
Time to respond to building
asset management requests.
Update BAMP during next
review
Provide response within 3
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.1.3.1.2
Public art plan adopted and action taken to
promote plan
Council adoption of plan and
action commenced on priority
items
Plan promoted on website
and directly to Chambers
of Commerce, community
organisations and
potential public art
installers as well as within
Council
Manager Community
Wellbeing Ongoing Program Active Active Active Active
PP.2 We have a mixture of affordable sustainable housing options for all in our community
PP.2.1 There are affordable housing options for all through a diversity of mechanisms including increased public and community housing
PP.2.1.1
Execute the priorities and meet the targets contained within
the Strategic Land use Planning Program Ops LUS
PP.2.1.1.1 Undertake a Sewer Modelling project
Understand system capacity to
inform the strategic waste water
management plan Complete project
Manager Water & Waste
Water Project Active Active Active Active
PP.2.1.1.2
Review residential
density provisions in Chapter 2 of Bellingen
DCP 2010 upon completion of sewer
modelling.
Upon completion of sewer
modelling, density review
commenced.
Commenced in next
quarter following
completion of sewer
modelling. Manager Land Use Services Project Active Active Active Active
PP.2.2 Sustainable building and retrofitting of existing housing stock is the standard approach
Undertake review of opportunities for
incorporation of sustainable building
controls in new planning documents. Review undertaken Review undertaken by Q4 Manager Land Use Services Project Not Due To Start Not Due To Start Start Complete
PP.2.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified Ops LUS
PP.2.2.1.1
Represent the aspirations of the community
as expressed in the Community Vision as
opportunities are identified
Evidence of support as
opportunities arise
All relevant opportunities
acted upon. Manager Land Use Services Ongoing Program Active Active Active Active
PP.2.3 Eco-village and community living developments for mixed ages are encouraged
PP.2.3.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified Ops LUS
PP.2.3.1.1
Facilitate Planning Proposals where it is
considered that they adhere to the strategic
direction
Number of planning proposals
facilitated.
All relevant opportunities
acted upon. Manager Land Use Services Ongoing Program Active Active Active Active
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Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
PP.2.4 Heritage buildings and sites are protected
PP.2.4.1
Review, complete and update the Heritage Inventory to
reflect those items listed in BLEP 2010 Ops LUS
PP.2.4.1.1
Prepare Heritage Chapter for inclusion in
Bellingen Development Control Plan 2010.
Heritage Chapter adopted and
included in DCP Adopted by Q1 Manager Land Use Services Project Complete
PP. 2.4.1.2
Oversee activities of Heritage Adviser,
provide advice on development
applications, and to property owners /
developers. Administer the Local Heritage
Fund and co-ordinate the activities of the
Bellingen Shire Local Heritage Advisory
Committee. Liaise with the NSW Office of
Environment and Heritage to co-ordinate
and administer the Bellingen heritage
program joint funding agreement.
Annual report provided to the
NSW Office of Environment and
Heritage detailing activities
Annual report submitted
to the NSW office of
Environment and Heritage
Q4 Manager Land Use Services Ongoing Program Active Active Active Complete
PP.3 We are connected and able to move around in a safe, accessible, affordable, healthy and environmentally friendly way
PP.3.1 We have effective public and community transport linking townships in the Shire and linking to regional centres
PP.3.1.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified. Ops Assets
PP.3.1.1.1
Consider and respond to requests for public
transport needs
Time to respond to public
transport requests
Provide response within 3
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.3.2 Our existing rail network is optimised for freight and local trains
PP.3.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified. Ops Assets
PP.3.2.1.1
Consider and respond to requests for rail
transport needs
Time to respond to rail transport
requests
Provide response within 3
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.3.3 We have a network of cycle ways, footpaths and walking trails supported by maps and signage
PP.3.3.1
Review, adopt and implement the Pedestrian Access Mobility
Plan (including inter and intra village routes) Ops Assets
PP.3.3.1.1
Actively seek funding opportunities for
pedestrian facilities and submit applications
by due date
Preparation and submission of
funding applications Submitted by due date
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.3.3.1.2
Undertake and complete Bike Plan. Provide
report to Council for adoption Bike Plan adopted by Council Adopted by end of Q2
Manager Asset
Management & Design Project Active Active Complete Complete
PP.3.4 Our local infrastructure supports electric vehicles and non-motorised forms of transport
PP.3.4.1
Review and implement Road Asset Management Plan
including measures and targets Ops Assets
PP.3.4.1.1
Carry out a review of RAMP in light of likely
future requirements for electric and non-
motorised forms of transport RAMP appropriately updated
Update included in next
version of RAMP
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.3.4.1.2
Implement the Road and Bridges Work
Program as identified in Council's Special
Rate Variation application 2014/15 program undertaken 100%
Deputy General Manager
Operations Ongoing Program Active Active Active Active
PP.3.4.1.3
Liaise with Roads and Maritime Services in
regard to issues relating to the Urunga to
Nambucca Pacific Highway bypass
Attend to relevant issues
regarding the bypass Issues resolved
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.3.5 We have a system of safe, well maintained roads including car calming infrastructure
PP.3.5.1
Review and implement the Road Asset Management Plan
including measures and targets Ops Assets
PP.3.5.1.1 Review and progressively improve RAMP
RAMP to reflect current best
practice as outlined in the IIMM
manual
Achieve RAMP consistent
with NAMS asset
management system
Manager Asset
Management & Design Ongoing Program Active Active Active Active
PP.3.5.1.2
Execute the annual works program on time
and within budget
Annual works program
undertaken Program complete
Manager Asset
Management & Design Ongoing Program Active Active Active Complete
PP.3.5.1.3
Execute RMCC contract requirements
utilising IMS framework RMCC contract work undertaken Work complete Manager Works Ongoing Program Active Active Active Complete
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Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
PP.4 We have the facilities and services needed to be a healthy and active community
PP.4.1 Health care options and facilities are enhanced across the Shire including birthing, palliative and aged care support
PP.4.1.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
PP.4.1.1.1
Represent the aspirations of the community
as expressed in the Community Vision as
opportunities are identified
Evidence of support as
opportunities arise
Evidence of support as
opportunities arise
Manager Community
Wellbeing Ongoing Program Active Active Active Active
PP.4.2 There is a holistic approach to health
PP.4.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
PP.4.2.1.1
Represent the aspirations of the community
as expressed in the Community Vision as
opportunities are identified
Evidence of support as
opportunities arise
Evidence of support as
opportunities arise
Manager Community
Wellbeing Ongoing Program Active Active Active Active
PP.4.3 There is active participation in a range of sporting and recreational pursuits
PP.4.3.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C CW
PP.4.3.1.1
Represent the aspirations of the community
as expressed in the Community Vision as
opportunities are identified
Evidence of support as
opportunities arise
Evidence of support as
opportunities arise
Manager Community
Wellbeing Ongoing Program Active Active Active Active
PP.4.4 Healthy lifestyles and practices are enhanced
PP.4.4.1
Implement the Open Space Management Plan and the
Buildings Asset Management Plan Ops Assets
PP.4.4.1.1
Develop a Companion Animals Plan,
including provision of off-leash areas to
encourage active opportunities for pet
exercising. Adoption of CAMP Adopted by Q3 Manager Land Use Services Project Active Active Complete
PP.4.4.1.2
Review and progressively improve OSAMP
and BAMP
OSAMP and BAMP to reflect
current best practice as outlined
in the IIMM manual
Achieve OSAMP and
BAMP consistent with
NAMS asset management
system
Manager Asset
Management & Design Ongoing Program Active Active Active Active
RE.1 We have meaningful work and vibrant businesses within our community
RE.1.1 Our community has a diversity of businesses and new industries
RE.1.1.1
Execute the priorities and meet the targets contained within
the Strategic Land use Planning Program Ops LUS
RE.1.1.1.1
Prepare Planning Proposal to rezone William
Street, Bellingen in accordance with
recommendations from Council's
Employment Lands Strategy
William Street precinct,
Bellingen zoned B2. Rezoning completed by Q3 Manager Land Use Services Project Active Active Complete
RE.1.1.1.2
Participate in Regional Growth Plan
development and advocate for inclusion of
land excluded from partial endorsement of
ELS
Submission made to Planning &
Infrastructure
Submission made within
exhibition timeframes Manager Land Use Services Ongoing Program Active Active Active Active
RE.1.1.2
An overall improvement in business's perception and
satisfaction of Council's outdoor dining policy from 2014 to
2016 Ops LUS
RE.1.1.2.1
Investigate and implement alternative
regulatory measures for regulation of
footpath activities.
Adoption of Footpath Activities
Policy Adopted by Q3 Manager Land Use Services Project Active Active Complete
RE.1.1.3
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C T&ED
RE.1.1.3.1
Review the objectives of the current
Economic Development and Tourism Plan.
Identify relevant objectives that can be
integrated in to the new Economic and
Development Plan for 2015-2020.
Acquire the endorsement of the
new Economic and Development
Plan and engage with local
industry around the priorities
identified
Endorsement of the plan
by: Bellingen Shire
Council; Economic
Development Advisory
Committee, Bellingen
Chamber of Commerce,
Dorrigo Chamber of
Commerce and Urunga
Chamber of Commerce
Manager Economic &
Business Development Project Start Active Complete
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Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
RE.1.2 We have innovative and alternative local trading systems
RE.1.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C T&ED
RE.1.2.1.1
Create a series of Innovation Workshops for
business across the Shire. Provide a
mentoring service to assist business
development and productivity. Undertake
an audit of major industries to understand
the barrier for prosperous sustainability
Assess the level of business
attendance at workshops and
demand for mentoring services.
Look at how effective Council
can be in reducing red tape and
barriers for development
Conduct 4 innovation
workshops if demand is
evident. Aim to mentor
five business across the
Shire. Audit 1 major
industry.
Manager Economic &
Business Development Ongoing Program Start Active Active Active
RE.1.3 Businesses within our shire are ethical and sustainable
RE.1.3.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C T&ED
RE.1.3.1.1
Across all engagement with business,
promote consideration of environmental,
cultural and professional values
That Bellingen Shire businesses
enjoy strong, local patronage
and have positive reputations as
employers and operators
Survey ten businesses to
assess their consideration
of these issues.
Manager Economic &
Business Development Ongoing Program Not Due To Start Start Active Active
RE.1.4 We have the public infrastructure to appropriately support business activity
RE.1.4.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified Ops Assets
RE.1.4.1.1
Consider and respond to requests from
businesses regarding public infrastructure
requirements
Time to respond to public
infrastructure requests
Provide response within 2
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
RE.1.4.2
As a major enabler of economic activity, review Road Asset
Management Plan (including measures and targets) on an
annual basis Ops Assets
RE.1.4.1.2 Review and progressively improve RAMP
RAMP to reflect current best
practice as outlined in the IIMM
manual
Achieve RAMP consistent
with NAMS asset
management system
Manager Asset
Management & Design Ongoing Program Active Active Active Active
RE.1.4.1.3
Council ensures that it adopts contemporary
systems for development assessment and
electronic supply of planning information
through successful participation in the
Electronic Housing Code Project and
implementation within Bellingen Shire.
Launch date for participation.
Compliance with relevant
targets in Council Project Plan
for ongoing implementation.
Council participating in
System by start of Q1.All
targets met Manager Land Use Services Project Start Active Active Active
RE.1.4.1.4
Implement statutory planning and building
components of NSW Governments Planning
Reform Program wherever necessary.
Legislated timeframes for
comment and / or
implementation
All relevant 2014/15
deadlines met Manager Land Use Services Project Active Active Active Active
RE.1.5 We are a disaster resilient community
RE.1.5.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified GM G&E
RE.1.5.1.1
Consider and respond to requests for
improving ability of community to manage
disasters
Time to respond to requests for
protection against disasters
Provide response within 3
weeks
Manager Asset
Management & Design Ongoing Program Active Active Active Active
RE.1.5.2
Review Business Continuity Plan annually for correctness and
currency GM G&E
RE.1.5.1.2 Business Continuity Plan
Review for correctness and
currency Annually
Manager Governance &
Engagement Project Not Due To Start Not Due To Start Start Complete
RE.1.6 Our families are able to support themselves locally
RE.1.6.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C T&ED
RE.1.6.1.1
Represent the aspirations of the community
as expressed in the Community Vision as
opportunities are identified As required As required.
Manager Economic &
Business Development Ongoing Program Active Active Active Active
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Aspiration
Code
Aspiration Strategic
Direction
Code
Strategic
Direction
DP Priority
Code
DP Priority Responsibility Key Support
Unit
OP Code Activities Measure Target Responsibility Ongoing/ Project Q1 Q2 Q3 Q4
RE.2.1 Our Shire has a wide range of experiences for visitors
RE.2.1.1 Implement the 5 year Economic Tourism Development Plan C&C T&ED
RE.2.1.1.1
Assess actions from current Economic and
Tourism Development Plan and integrate
relevant and achievable actions into the new
Economic and Tourism Development Plan
2015-2020
Use input from tourism and
industry workshops to assess
the relevance of actions in
current plan. Review regional
and state priorities to assess
alignment with regional
development objectives
Finalise template of new
plan in July 2014 and
present first draft to
Economic and
Development Advisory
Committee by September
2014
Manager Economic &
Business Development Project Start Active Complete
RE.2 We have balanced sustainable tourism
RE.2.2 Our regional tourism assets are enhanced
RE.2.2.1
Develop and strengthen effective local and regional
partnerships C&C T&ED
RE.2.2.1.1
Initiate a new MOU with Coffs Coast
Marketing to reflect the ideals of Bellingen
Shire Tourism operators and Council. Work
with Economic and Development Managers
in other LGAs to identify and attract
opportunities for Bellingen Shire. Identify
relevant regional, state and national
industry groups to maximize opportunities
for local business and industry.
The MOU will provide clear
delegation as to on-going
decisions in relation to tourism
marketing. Initiate a reporting
mechanism back to BSC
Executive on initiatives and
outcomes from the forums.
Show evidence of how local
business have been connected
to their peak bodies and
relevant industry associations.
Attend 85% of meetings of
regional EDMs. Establish
point of contact and
working relationship with
at least 5 regional, state or
national industry bodies.
Manager Economic &
Business Development Ongoing Program Start Active Active Active
RE.2.3 Our tourism providers strive for sustainable operations
RE.2.3.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C T&ED
RE.2.3.1.1
Promote a focus on management as
opposed to marketing. Conduct Innovation
workshops for Industry. Provide mentoring
services. Reflect a management focus in the
new Economic and Tourism Development
Plan
Improvements to product
quality, value for money and
customer service which will
drive repeat visitation and good
will among visitors to the Shire
Expose 75% of tourism
operators to the range of
activities conducted
Manager Economic &
Business Development Ongoing Program Start Active Active Active
RE.3 We have a sustainable local farming sector that provides us with healthy, fresh food
RE.3.1 Local food growing, sharing and education initiatives are supported and developed
RE.3.1.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C S&NR
RE.3.1.1.1
Consider and respond to formal stakeholder
proposals regarding local food growing
initiatives
Time to respond to stakeholder
requests.
Provide response within 3
weeks
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
RE.3.2 Alternative farming systems are employed with examples including cooperative farming and land share
RE.3.2.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C S&NR
RE.3.2.1.1
Consider and respond to formal stakeholder
proposals regarding alternative farming
systems
Time to respond to stakeholder
requests.
Provide response within 3
weeks
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
RE.3.3 Farming practices are financially and environmentally sustainable
RE.3.3.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C S&NR
RE.3.3.1.1
New project - Partner with Bellinger
Landcare to develop Sustainable Farm Plans
Number of sustainable farm
plans developed 10
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
RE.3.4 Agriculture is a valued part of our economy
RE.3.4.1
Represent the aspirations of the community as expressed in
the Community Vision as opportunities are identified C&C S&NR
RE.3.4.1.1
Consider and respond to formal stakeholder
proposals regarding agricultural initiatives
Time to respond to stakeholder
requests.
Provide response within 3
weeks
Manager Sustainability &
Natural Resources Ongoing Program Active Active Active Active
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