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UPDATES & NETWORKING SESSION 2018
CURRENT DEVELOPMENT AND
NEW SERVICES IN
MANAGEMENT SYSTEM
CERTIFICATION
1 NOVEMBER 2018
PRESENTED BY
SIRIM QAS INTERNATIONAL SDN BHD
MANAGEMENT SYSTEM CERTIFICATION DEPARTMENT
SIRIM GROUP OF COMPANIES
• SIRIM INDUSTRIAL RESEARCH (SIR)
• MAJLIS REKABENTUK MALAYSIA
Logo Kumpulan SIRIM
• PACKAGING AND SECURITY DESIGN CENTRE (PSDC)
• SIRIM BERHAD (HOLDING COMPANY)
Logo Kumpulan SIRIM Logo Kumpulan SIRIM Logo Kumpulan SIRIM Logo Kumpulan SIRIM
GRANULAB
SDN. BHD
Commercial Subsidiaries
Developmental SBU
Commercial SBU
Statutory SBU
• NATIONAL METROLOGY
INSTITUTE OF MALAYSIA
(NMIM)
GRANULAB
SDN. BHD
SIRIM STATE OFFICES & Off Campus Facilities
Provide Outreach Services To Industries All Over The Country
SIRIM QAS International Sdn Bhd
Established in 1996 as a wholly-owned
subsidiary of SIRIM Berhad
Conformity assessment services since 1970s
(Certification, inspection & testing)
Staff strength : 763 people
Malaysian based
Local and international client
MIDDLE EAST BRANCH
CERTIFICATION BODYSIRIM QAS International
INSPECTION
• Engineering Inspection• Inspection on behalf of
other CBs• Other 3rd party
inspections
CERTIFICATION
• Management System Certification
• Product Certification• Personnel Certification
TESTING
• Product compliance testing to standards, regulatory requirements and specifications
• Permit issuing agency for customs under DFTZ
www.sirim-qas.com.my
ACCREDITATIONS & RECOGNITIONS• SIRIM QAS International’s accreditations by local and international bodies
demonstrate its high degree of competency, impartially and credibility in thearea of conformity assessment.
• SIRIM QAS International is also accepted as an IQNet Partner, aninternational certification network formed by 34 partner organizations withmore than 200 subsidiaries.
• The certification, inspection and testing services offered by SIRIM QASInternational are conducted in accordance with international standards.
• These accreditations and recognitions facilitate the acceptance of ourcertifications and test reports locally and abroad.
Appointment Of SIRIM QAS International By National Agencies/Regulatory Bodies
Quality Management System Certification
• ISO 9001:2008 / 2015
• ISO 13485:2003 / 2016
• MS 1900:2014
• IATF 16949:2016
Environmental Management System Certification
• ISO 14001:2004 / 2015
OUR SERVICES
Occupational Health & Safety
Management System Certification
• OHSAS 18001:2007
• MS 1722:2011
Information Security
Management System Certification • ISO/IEC 27001:2013
IT Service Management System Certification • ISO/IEC 20000-1:2011
OUR SERVICES
OUR SERVICES
OUR SERVICES
Food Safety Management System Certification
• ISO 22000:2005 / 2018
Hazard Analysis and Critical Control Point (HACCP)
Certification
• MS 1480:2007
Good Manufacturing Practice (GMP)
Certification for food sector
• MS 1514:2009
OUR SERVICES
OUR SERVICES
Forest Management Certification • Malaysian Criteria and Indicators
(Natural Forest)
• Malaysian Criteria and Indicators
(Forest Plantations)
Chain of Custody Certification for
Forest Based Products
• PEFC ST 2002:2013
OUR SERVICES
OUR SERVICES
Roundtable on Sustainable Palm Oil (RSPO)
P&C Certification • RSPO Principles and Criteria for the Production of
Sustainable Palm Oil
Roundtable on Sustainable Palm Oil
(RSPO) Supply Chain Certification• RSPO Supply Chain Certification Standard
Malaysian Sustainable Palm Oil (MSPO)
Certification • MS 2530-2:2013
• MS 2530-3:2013
• MS 2530-4:2013
OUR SERVICES
♦ Energy Management System Certification
• ISO 50001:2011 / ISO 50001:2018
Business Continuity Management System Certification
• ISO 22301:2012
OUR SERVICES
Supply Chain Security
Management System Certification • ISO 28000:2007
Road Traffic Safety
Management System Certification
• ISO 39001:2012
OUR SERVICES
Good Distribution Practice for Medical Devices
•MDA/RR No. 1:November 2015
Medical Device Conformity Assessment
•(Full Assessment/ Product Verification)
Carbon Footprint of Products (CFP)
• ISO/TS 14067:2013 / ISO 14067:2018
OUR SERVICES
❖ Asset Management System Certification
• ISO 55001:2014
❖ Verification of Sustainability Reports
• Global Reporting Initiative (GRI) Guidelines
OUR SERVICES
Greenhouse Gas Validation, Verification and
Certification• United Nations Framework Convention for Climate
Change (UNFCCC) Clean Development Mechanism (CDM) Scheme
• Verified Carbon Standard (VCS)
• Gold Standard (GS)
Integrated Management Systems
Certification Auditing and certification of
organizations implementing integrated management
systems encompassing two or more management
systems.
OUR SERVICES
The National Mark of Malaysian Brand Certification
• Malaysian Brand Assessment Criteria
1-InnoCERT Certification Programme
• Technology Innovation System Assessment Index
• Self-assessment and rating done by potential applicant
• Based on self-assessment score, verification audit carried out by SIRIM QAS audit team, consisting of auditor and subject matter specialist / domain expert
SERVICE OFFERED ON BEHALF OF SME CORP
Anti-Bribery Management System Certification
ISO 37001:2016
ABMS is about :
✓ proactively combating bribery & building anti-bribery culture
✓ ISO 37001 is an internationally recognized standard focusing on
prevent, detect and response to bribery
✓ ABMS certification may prevent organization from being fined
under Section 17 (a) Malaysian Anti-Corruption Commission
(Amendment) Act 2018
NEW SERVICES
Occupational Health & Safety Management System
Certification
ISO 45001:2018
✓ To replace OHSAS 18001 & MS 1722
✓ Migration OHSAS 18001 to ISO 45001 within 3 years form
publication of ISO 45001 (Mar 2018 – Mar 2011)
✓ Validity of OHSAS 18001 certification up to 11 Mar 2021
NEW SERVICES
Customer Contact Centres Certification
ISO 18295-1:2017, ISO 18295-2:2017
Customer contact centres— Part 1: Requirements for customer contact centres— Part 2: Requirements for clients using the services of
customer contact centres
✓ Pilot Program in 2018 with 6 organization
✓ 3 certification issued to CCC
NEW SERVICES
CUSTOMER
CCC Customer Contact Centre
In-houseOutsourced
CLIENT
ISO 18295-1Describes relationship between
each party
ISO 18295-1 is used by the
CCC whether in-house or
outsourced
ISO 18295-2Describes relationship
between customer and client
with directives given to
the CCC
ISO 18295-2 is used by
the client using the
services of a CCC
whether in-house or
outsourced
Relationship between ISO 18295-1 and ISO 18295-2
Security Operations Management System Certification
ISO 18788:2015
✓ Pilot Program will be initiated
✓ Open to all Security service provider or
✓ Organization own security services
NEW SERVICES
Learning Service Provider Certification
IS0 29993:2017
Educational Organizations Management System Certification
ISO 21001:2018
NEW SERVICES
Muslim Friendly Hospitality Services Certification
MS 2610:2015
✓ Pilot Program in progress
NEW SERVICES
Good Manufacturing Practices for Cosmetics Certification
ISO 22716:2007
NEW SERVICES
ISO/TS 22163:2017
Railway applications -- Quality management system --
Business management system requirements for rail
organizations: ISO 9001:2015 and particular requirements
for application in the rail sector
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
NEW SERVICES
ISO41001:2018
Facility management -- Management systems -- Requirements with guidance for use
a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization;
b) aims to consistently meet the needs of interested parties and applicable requirements;
c) aims to be sustainable in a globally-competitive environment.
The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location.
NEW SERVICES
The New Paradigm in ISO MS
Risk based thinking
Strategic thinking
Sustainable development
Improved alignment with other management systems standards
ISO 45001:2018
ISO 14001:2015 ISO 28000:2007
ISO 37001:2016
All management systems supports sustainable development goals
RISK-BASED APPROACH MS
ISO 9001 : 2015 Quality Management Systems
ISO 14001 : 2015 Environment Management Systems
ISO 45001 : 2018 Health & Safety (OH&S) Management Systems
ISO 37001 : 2016 Anti-Bribery Management Systems
ISO 28000 : 2007 Supply Chain Security Management Systems
ISO 21001 : 2018 Education Management Systems
ISO 22000 : 2018 Food Safety Management Systems
ISO 50001 : 2018 Energy Management Systems
ISO 20000-1 : 2018 IT Service Management Part 1
ISO 39001 : 2012 Road Safety Management Systems
ISO 27001 : 2013 Information Security Management Systems
ISO 55001 : 2014 Asset Management Systems
ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 ISO 37001:2016 ISO 28000:2007
0. Introduction 0. Introduction 0. Introduction 0. Introduction 0. Introduction
1. Scope 1. Scope 1. Scope 1. Scope 1. Scope
2. Normative
reference
2. Normative
references
2. Normative
reference
2. Normative
references
2. Normative references
3. Terms and
definitions
3. Terms and
definitions
3. Terms and
definitions
3. Terms and
definitions
3. Terms and definitions
4. Context of the
organization
4. Context of the
organization
4. Context of the
organization
4. Context of the
organization
4. General requirements
5. Leadership 5. Leadership 5. Leadership 5. Leadership 4.1 Security management
policy
6. Planning 6. Planning 6. Planning 6. Planning 4.2 Security risk &
planning
7. Support 7. Support 7. Support 7. Support 4.3 Support
8. Operation 8. Operation 8. Operation 8. Operation 4.4Implementation &
operation
9. Performance
evaluation
9. Performance
evaluation
9. Performance
evaluation
9. Performance
evaluation
4.5 Checking & corrective
action
10. Improvement 10. Improvement 10. Improvement 10. Improvement 4.6 Management review &
continual improvement
THE ISO HIGH LEVEL STRUCTURE (HLS)
INTEGRATED MANAGEMENT SYSTEM
QMSISO 9001
ISO 13485IATF 16949
BCMISO 22301
Integrated Management
System
EMSISO 14001
OHSMSISO 45001
ISMSISO 27001
SCSMSISO 28000
▪ Risk based approach system
▪ Similar concept of PDCA
▪ Application of the same High Level
Structure (HLS)
▪ Integrated Management Systems (IMS)
CERTIFICATION PROCESS
Surveillance Audit
Once a Year
Application Stage 1
AuditStage 2
AuditCertification
Certificate valid for three (3)
years
THE CERTIFICATE