BOOVALINGA RAJA.S 2/154, west street Thenur (PO) Madurai – District Tamilnadu-625402 Phone: 0091 93987226171Email: boovali1988 @gmail.com

ObjectiveTo be an outstanding professional who is an asset to the organization where commitment and

hard work will be rewarded.

Educational Qualification

2005-2007 completed 2 Year in Diploma In Hotel Management and Catering Technology from SISI Institute, Madurai

2004 -2005– X, Vivekananda higher secondary school sholavandan, Madurai

Extra Qualification

Wide knowledge in MS Office (MS Word, Excel and PowerPoint)

ExperienceCurrent employers The Leela, Kovalam, Kerala (From 2013 April to till this date)

Position -- Housekeeping SupervisorJob responsibilities: As a Housekeeping Supervisor, I had been assisting Executive Housekeeper in managing a team of Room Attendant’s and HOT’s. Assisting the HOD in taking over the rooms and setting up the same. As a Housekeeping Supervisor, I am leading the team members in handling deliverables by planning and scheduling. Interacting with the guest regarding their comfort and experience by meeting in person. Motivating and training the team towards the company’s vision. Attend daily meetings and follow up on the departmental reports logbooks and any other special

instructions. Supervise the cleaning of guest rooms and public areas to ensure all standards are met Follow up on maintenance of all housekeeping equipment to ensure

proper functioning Inspecting and releasing vacant, Departure, occupied, out of service and out of order rooms. Conducting grooming audits for staff Daily inspection of public areas to ensure that all the upkeep, and maintenance of Hotel decor such as

painting, polishing and upholstery are in good condition and assign work to the staff accordingly to maintain the property

Prepare weekly store requisitions Training of new staff and re-training of existing staff Work as a team giving full co-operation to other departments to ensure the smooth operation of all

our hotel services Attend to guest request in a friendly, courteous helpful manner Motivate staff and listen to their grievances and give feed back to the superiors Prepare Housekeeping Attendants job assignments Issue keys and supplies to Housekeeping Attendants Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action Receive check-outs before reporting them as vacant Train and assist Housekeeping Attendants and advise Superior about performance Supervise special cleaning of rooms and order supplies for designated floors Assist with inventory and ensure that all housekeeping machines

The Leela, Kovalam, Kerala (From 2011 May to March2013)Position – Desk coordinator Job responsibilities: As a Desk coordinator, I had been assisting Executive Housekeeper in

managing a team of handling guest request, Good knowledge of Housekeeping operations, handling Departmental keys and guest room master cards. all calls coming to the Desk and to convey the right message to the right person, Maintaining records related to day to day operations of Housekeeping, Follow up with concerned departments in case of guest requests/ complaints, Updating the Housekeeping data board with information like VIP in-house, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc. Good understanding of the property management soft wares ( Eg: Opera, ),Make the relevant room status changes on the software as per the instruction given by floor supervisors, Prepare the room discrepancy list for Front office, Prepare the missing / broken item register, Handle the lost and found procedures and all enquiry, Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement, Coordinate  with Engineering / Maintenance department for room maintenance issues,Co-ordinate with Front office department, Should have complete information related all the rooms in hotel., Should have information of every staffs, and where they are allotted for the work. E.g. Staff allocated for Floor 1, public area, pool side, SPA etc,Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving, Assist Housekeeper and Asst. housekeeper for preparing the monthly report and budgets.

The Leela, Kovalam, Kerala (From 2009 January to 2011 April)Position -- GSA Housekeeping

Job responsibilities : As GSA Housekeeping, Reporting to the Housekeeping Executive. I had been associated with the Team in handling the operations and delivering quality product.

Preopening experience

The Leela Palace Kempinski, Delhi (six months) Position -- GSA Housekeeping AND The Leela Palace Kempinski, Chennai (Elvan months) Position -- GSA Housekeeping

The Leela, Kovalam, Kerala (From 2007 August to 2008 December)Position – Florist

Job responsibilities: As Florist, I had been assisting Executive Housekeeper, Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery, Plan arrangement according to client's requirements, utilizing knowledge of design and properties of materials, or select appropriate standard design pattern, Water plants, and cut, condition, and clean flowers and foliage for storage, Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations, Order and purchase flowers and supplies from wholesalers and growers, Wrap and price completed arrangements, Trim material and arrange bouquets, wreaths, terrariums, and other items using trimmers, shapers, wire, pins, floral tape, foam, and other materials, Perform office and retail service duties such as keeping financial records, serving customers, answering telephones, selling giftware items and receiving payment, Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items. prepare for flower monthly consumption report

The Leela Palace Kempinski Mumbai (one month)Position – Florist training

Job responsibilities : As florist, Reporting to the florist Executive. I leaning different type of flowers, arrangements and flower equipment, how to prepare for flower monthly consumption report

Training Experience

(1) Hotel fortune Kences by Welcome group at Thirupathi, (from Oct 2007 to Mar 2008 ) Department-- : Housekeeping Responsibility : As a trainee, reports to the Supervisor, for floors, public areas, flower shop, laundry and Linen room.

(2) Hotel Leela Kempinski, Kovalam (from5th March 2007 to 5th August 2007) Department : Housekeeping Responsibility : As a trainee, reports to the Supervisor, for floors, public areas, flower shop, laundry and Linen room.

Personal Details

Father’s Name : Santhanam.GMother’s Name : Selvi.SDate of Birth : 20th July 1988Gender : MaleNationality : IndianLanguage : English, Tamil (speak, read & write), Malayalam, Hindi, (speak)

Passport details

Passport No : H1648498Place of Issue : MaduraiDate of Issue : 30-10-2008Date of Expiry : 28-10-2018

Work Knowledge

Maintaining Stocks, Indenting as per store Requirements, Triton software Opera Software First Aid Fire Fighting Taski machineries & chemicals Supervisory skill Flower room

Achievements

Best Employee award, Mach2009 Letter of Appreciation from Mr. Charles Morris, General Manager, and The Leela Kempinski New Delhi

For working as the part of the Preopening Team in The Leela Kempinski New Delhi. Letter of Appreciation from Mr. Pascul Dupies, General Manager, and The Leela Kempinski Chennai

For working as the part of the Preopening Team in The Leela Kempinski Chennai.

Received good comments from the guests in Customer Feedback System. Achieved highest GEMS points within the department Attended one day training in Basic Life Support and First Aid Skills from Usha Fire

Safety equipment’s Pvt. Ltd. Best Employee award, July 2014

Hobbies

Traveling, Playing Caroms, Cricket