CURRICULUM VITAEVŨ THỊ PHÚC THÀNH

I. PERSONAL INFORMATIONFull name : VU THI PHUC THANHGender : FemaleDate of birth : 04th April 1986Nationality : VietnamesePersonal email : phucthanh04@gmail.comAddress : No 40 Trang Quang, An Dong, Hai PhongTel : 0987 445 296

II. CAREER SUMMARY

Sep 2012 – Present Coach Vietnam Limited CompanySpecialist, Supply Chain Management - SCM( Sep 2013 – Present)QM II ,Quality Management(Sep 2012 – Sep 2013)

Oct 2010 – Aug 2012 Clarks International CompanyQuality Auditor

Feb 2009 – Sep 2010 Columbia Sportswear CompanyQuality Auditor

III. WORKING EXPERIENCES & QUALIFICATIONS IN DETAILS

A. WORKING EXPERIENCES

Sep 2012 – Present Coach Vietnam Limited CompanySpecialist, Supply Chain Management( Sep 2013 – Present)QM II, Quality Management( Sep 2012 – Sep 2013)

Coach is a famous luxury fashion accessory company manufacturing small leather goods. Coach

was found in 1941, headquarters in New York, America.

Sep 2013 – Present Specialist, Supply Chain Management (SCM) report directly to Senior Director of Production Operation.

I am assigned Yamani Dynasty Production Facilities (one of three largest facilities in Coach

Vietnam), and be full responsibility for the flow of information through the Service Provider (SP),

from raw materials (RM) and sample sign off until shipment.

Main duties:

Supply Chain Management Tasks:

Daily tasks:

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1. Commercialization timeline: Monitors Product Timeline to ensure smooth transition from commercialization to production

- Work with Coach PD about any pending of design approval & commercialization for any specific collection/silhouette and define impactful delays.

- Work with Service Provider (SP) & PD any strategy to maintain Intro/FG delivery.- Inform New York ops/ New York Production Admin (NY PA) of missed intro or FG impact.- Manages product approval timeline for PA, CS, Pilot samples.- Monitors CS schedule with SP and OSE for setting up priorities.

Follow up Post Bom validation Request (PBVR)/Product Revision Notice (PRN):- PBVR follow up of liability and FG impact with NY Ops/ CIL PD & SP.- PBVR liability approval in ecvision system.- PRN required – follow up implementation month, liability & FG delivery impact with SP

-discuss/negociate with NY PD if potential huge liablity for the change in order to minimize the impact.

- PRN inquiry- communicate with NY Ops of liablity, implementation month & FG impact.- Responsible for Collateral packaging materials delivery communication with NY Ops (Gift

box) and CIL packaging team, as required.

2. On Time Delivery - Follow up Daily Output/ Efficiency/ Production issue:

- Partners with SP to ensure accurate data in the POT, Ecvision system. - Follow up daily output, efficiency monitoring, and analysis and take appropriate action. - Monitors RM delivery status with the factory. Escalate issues to MM team as required on an

exceptional basis. - Follow up production issue & FG quality call-out with internal/external parties and SP. - Communicates with NY Admin and NY Opts for missed intro / FG impact.- Liaises with POM, POD & OSE and factory management to ensure that order scheduling

corresponds per Coach’s requirements.

3. Pilot - Manages Pilot / Pull Forward Intro / Late Order Add:

- Work out timeline with NY Ops- Distribute timeline to multiple parties to follow- Follow up RMPO placement, commercialization timeline, FG delivery.- RM AA# application- FG AA# application- RM Air/Sea difference Debit Note follow up with SP/NY PA.

4. Plan Placement – Plan/Demand Change Request (DCR) placement.

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- Distributes the Purchase orders to the SPs and verify of order details.- Escalates issues with CIL JDA / NY PA. - Ensures RMPO placement per RMPO milestone timeline, be proactive if any pending issues

prevent RMPO release.- Monitors FG Delivery quote on Ecvision.- Follow up materials Liability for PCR/DCR cancellation.- Responsible for RM AA# application & Air/Sea difference Debit Note follow up.

5. Shipment:- Responbible for Re-ticket due to Re-route, change styles description.- Responsible for FG AA# application.- Monitor early shipment happens as original proposal per Coach’s request.

6. Special Project – Mange and handle any special business requirements from NY

counterparts:

- Work out timeline with NY Ops- Distribute timeline to multiple parties to follow- Follow up RMPO placement, commercialization timeline, FG delivery.- RM AA# application- FG AA# application- RM Air/Sea difference Debit Note follow up with SP/NY- Invoice to NY PA for payment to SP.

Weekly Tasks:

1. Capacity:- Provide monthly open capacity and reserve capacity for additional late orders.- Validate production forecast, analysis production forecast for current & coming 3 months

from SP and validate with POD.

2. Commercialization timeline – mange long lead time (LLT) timeline:

- Identifies long lead-time styles. Support POD on the management of long lead time programs. Liaising with PD, SP & NY Ops. Agree on production lead time with SP and follow up of production.

- Manages LLT timeline. - Provides outsource capacity for LLT style.- Identifies SP long lead-time capacity.

3. In transit Management:

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Manages weekly in transit number corresponds to Ecvision within +/- 3%.

4. Meeting – weekly touch base with POD:

- Partner with Production Operation Management team to follow up production and manage on time delivery.

- Output review. - Production issue review.- Efficiency / Capability input.

5. Report:- Prepare Pos meeting agenda.- Make weekly report to Production Operation Director update current production situation,

delivery status, forecast output, identify capacity issue, production challenges,...

Montly Tasks:

1. Allocation:- Confirm capacity for allocation: review and feedback on style level allocation - after the

planning cycle, mainly to confirm the capacity availability.- Feedback on allocation: review and feedback on style level allocation - before the planning

cycle.

2. Logistic KPI:Monitors logistics KPI and liaises with Coach Logistic team to analyze variance and follow up action plans.

3. Plan Placement:- Work with SP on internal balancing and communicate the plan to Logistic & Planning team

in NY Ops & in Singapore.- Support of Monthly Plan Release:

Provide monthly guideline to planning for plan placement, this is base on SP production status after validated with Production Operation Director .Provide feedback on transfer or orders related questions like:

confirm if SP can accept the style/order in questions confirm if SP can flex up the long lead time capacity like printing, emboss etc. if the

orders exceed the stated capacity. communicate the transfer to related departments / execute the transfers.

- Monitor Raw Material (RM) delivery status with the factory. Escalate issues to Material management (MM) team as required on an exceptional basis.

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4. Market week samples:- Supports New York market week team to ensure on time delivery of market week samples

as required.- - Support factory to source sub-material from Coach liabrary in urgent case to meet the

sample delivery timeline.

5. Report:- Balance Score Card Report: review/update data to report, escalate if any incorrect

measurement. Asking for action plan from factory if any criteria did not meet target.- Efficiency measurement:

Report SP daily output, number of workers, average hours per bag etc. Provide SP efficiency comment.

- Quality Look Ahead report:Update collection based on volume, special project, pilot into this file for multiple teams to feedback.

Quarterly Tasks:

1. Meeting: attend allocation meeting- Identify long production lead-time styles.- Outsourced capacity for long lead time styles on quarterly basis.2. Inventory management: - Monitor SP weekly shipment. - Control Dollar Value. - Support POD in the management of quarterly inventory management.

Semi-annually Tasks:

1. Capacity - validate long range capacity:Follow up of the long range capacity ramp up / down plans and communicate concerns to Production Operation Director, and Planning team.

2. Material Liability - audit of RM liabilities:Audit of RM liabilities and eventual destruction according to instructions from ML team.

Compliance Tasks:- Communicate with factory & related departments to make the audit schedule.- Support the Compliance Head on the policies review, policy making process.

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- Follows up with requests to ensure Service Provider (SP) has all systems in place to meet regulatory requirements.

- Detect issues and provide recommendation, solution to the factory for making necessary improvements prior to/after Third party’s audit.

- Ensures that SP’s written reports and correspondence are organized, accurate, appropriate in content, professional in appearance, and appropriately convey issue.

- Assists operational areas with implementation of recommended changes to enhance operations or mitigate risk.

- Monitors regulatory environment; evaluates statutes, regulations, and laws to determine applicability.

- Do monthly audit to make sure SP follow up regulatory and find out if any issue in production area, escalate if any potential issue that violate local law & Coach’s requirements.

- Follow up factory CAP.

Key achievements:- Be familiar with SAP, POT, Trade link, ASN, Ecvision systems.- Good skills of excel such as pivot table, chart, formula.- Good skill of analysis & forecast. - Drive delivery performance improve distinctly, achieve 95% in 2015.- Drive monthly volume of my assigned SP has been increased as company strategy by monitoring daily output, efficiency.- Decrease FG air shipment.- Increase rating of RMPO placement on time. As a result, amount of RM airing decrease therefore.- Market week samples shipment 100% on time in 2014 and 2015.

Sep 2012 – Sep 2013 QM II, Quality Management report directly to Senior Manager

I am the first staff represent Coach Vietnam in the North and was in charge of 2 Service Providers (SP), Young One facility (1,600 workers) and Yamani Dynasty facility (3,200 workers).

Main duties:

-Be full responsibility for the production of all Coach’s products regarding Quality, and supports all Coach initiatives related to operations within the SP.

- Develop close partnership with other teams such as Engineer, PD, Costing, Material & SP key personnel to ensure successful production trials & smooth transition of samples from development, through commercialization and on into production.

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- Follow up schedule of Engineering sample and Confirmation sample, make sure these samples are available at least 2 weeks before production month start.- Keep close contact with planning team to have head-up of peak month production, challenges styles, special projects and make sure FG delivery on time with quality meet Coach’s standard.- Lead production pilot run, call out potential issues may happen in mass production, alert challenges if any and make sure construction , design intent, dimension, … are followed up strictly.- Do daily inline inspection, audit inbound quality control (IQC) and laboratory test results.- Check and approve packaging instruction before production to make sure Coach’s product keep good shape during transportation.- Do weekly Gemba walk with SP management team to point out any area needs to be improved and push for keeping improvement.- Do monthly walkthrough audit, alert Quality Management team of potential and existing quality challenges, and help devise and implements appropriate improvement action plan brought upon coordination with SP and team leader ship. - Do MQA (manufacturing quality alert) for my assigned SPs, contribute to make a MQA book for Coach Vietnam & Coach global.- Responsible for quality issues resolution via Root Cause Analysis – Action Plan Implementation.- Ensure correct number of certified inspectors at SP location.- Identify efficiency challenges / weaknesses and propose solutions and opportunities for improvements.- Ensure 7s best practices are constantly on display & practiced.- Submit, and communicate weekly, and monthly summary report in a timely manner to Manager.

Key achievements:

- Partner with SP to achieve over all targets of Key Performance Indicator (KPI) and got much more improvement in 2013 compare with 2012.

Catergories Young OneYamani Dynasty

2012 2013 2012 2013FG Audit Defect % 1.55% 1.06% 2.56% 0.94%Quality Call out % 0.14% 0.06% 0.18% 0.05%

Walkthrought Audit Rating70.06% 81.88% 72.44% 89.69%

Lab Rating57.82% 91.50% 90.90% 95.10%

Packing Audit Rating56.00% 80.00% 81.50% 90.50%

- Experiences of handbag making process and luxury fashion business.

- Zero quality claim back from customers.

- Lean setting up and sustainability.

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- Think outside of the Box.

- Good at communication in multicultural environment.

- Develop management skills.

- Good at Goal Setting with SMART (Specific, Measurable, Achievable, Realistic, Time Bounded).

- Professional manners.

Oct 2010 – Aug 2012 Clarks International CompanyQuality Auditor

Clarks is a British, international shoe manufacturer and retailer. It was founded in 1825 and its

headquarters is in United Kingdom

Main Duties:- Work with Clarks development team and technician team of factory in each new season for new styles to point out the main features and make sure everything is ready for bulk production- Check the pre-production and give recommendations to improve the quality as well as processes and make sure everything is transferred properly to production.- Monitor the product daily fitting test to ensure bulk is fit properly as designed.- Do process control daily from cutting to assembly, checking raw material, work with tanneries and factories on claim and compensation issues to finished products at assigned factories to ensure all standards required are met by the factories.- Work with all tanneries/component suppliers in setting standards and solving problems relating to quality and claim. - Check daily lab tests to make sure the products are assembled correctly and securely. - Conduct lab test for raw materials, FG in peak production month. Call out potential issue to material team and production team.- Do final inspection to make sure all of products are satisfactory to ship to the customers.- Audit the environment, health and safety of factories when doing process control daily.

Key achievements:- Experience of casual shoes, smart shoes and women high heel shoes process.- Experience of finishing process.- Experience of leather making process, leather inspection such as base color, defect, grade, …- Team work, think and act differently.- Good at action planning.

Feb 2009 – Sep 2010 Columbia Sportswear CompanyQuality Auditor

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Columbia Sportswear Company is a United States company that manufactures and distributes outerwear and sportswear.Main duties:- Inspect reference samples of all incoming materials to confirm prior to production.- Monitor the P.O status report.- Sign swatch books, check lines and do the final inspection daily.- Monitor all packing and labeling according to Columbia standards and special customer requirements.- Monitor health and safety issues during inspections of factory lines.-Attend Production Trials and work with the Technical Engineer to establish process standards for each model.- Collect samples of production material and shoes from the production line daily for test and ensure results are in line with company requirements.- Carry out daily check of B and C grades and report to Production Manager and factory personnel if any issues.Key achievements: - Experience of footwear making.- Be able to work independently.- Build good relationship with colleges and factory.- Good skill of humanities.

B. EDUCATION AND PROFESSIONAL DEVELOPMENTBachelor of Science (Major in English) Hai Phong UniversityBachelor of Law Ha Noi Law University

C. TRANING COURSES:No Courses’ name Trainer1 Leather Management Orientation Coach LM Director2 Product Development Orientation Coach PD Director3 Costing Orientation Coach Costing Manager4 Engineering Orientation Coach Eng Director5 Planning Management Coach PM Director6 Coach Compliance Programm Overview Coach Head of Compliance7 Engineering Manual Training Coach Eng Director8 PO Management Coach Planning & Alllcation Director9 Walkthrough & Packaging Audit Coach Quality Director10 Edge painting Coach Head of Technician11 Workshop – Managing Emotions Jacquelin Cheung, Insight Unlimited12 Workshop – Effective Meetings MDS – Management Development Services Ltd.

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13 Workshop – Managing Conflicts MDS – Management Development Services Ltd.14 Workshop – Be Your’s Project Manager Robin Ball, MDS – Management Development

Services Ltd.15 Workshop – Think Out of the Box Robin Ball, MDS – Management Development

Services Ltd.16 Workshop – Insight Discovery Team

SessionAndrew Lothian, Insightsworld

17 Workshop – Building Effective Partnership I

MDS – Management Development Services Ltd.

18 Workshop – Building Effective Partnership II

MDS – Management Development Services Ltd.

19 Workshop – Communication & Culture Awareness

Chris James, CTS- Corporate Training Solutions

20 Polishing/Finishing Training Clarks21 Leather Inspection Training Clarks

By my signature, I certify that, to the best of my knowledge, the information provided in this resume is accurate and complete.

Applicant Vu Thi Phuc Thanh

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