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Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 1 of 7
2019
User Guide
Custom Learning Center
Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 2 of 7
2019
When you access the Custom Learning Center, an account is automatically created for you. You will always access the account the same way with no additional login credentials.
1. From Availity Portal, click Payer Spaces and select your payer.
2. Click Access Your Custom Learning Center.
You will land in the Catalog of the Custom Learning Center.
Accessing the Custom Learning Center
NAVIGATE
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Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 3 of 7
2019
Click the menu in the upper left and select the page you want to access.
• Dashboard – Complete your training and access completed courses.
• Resources – Access job aids and other helpful resources.
• Catalog – Enroll in free training.
Navigating the Custom Learning Center
NAVIGATE
Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 4 of 7
2019
Training is listed in the catalog.
To access the catalog, click the menu in the upper left and select Catalog.
1. Click the Category field on the left to filter by categories such as Coding and documentation.
2. Click the arrow to access additional pages of training.
3. Click the magnifying glass to search by keyword.
Examples:
• Search for a topic like allergy testing.
• Search for a training method like online course or live webinar.
4. Click the course name to view the full description and other details.
5. Click Enroll to add the course to your dashboard.
* Training options are customized for you.
Enrolling in free training in the catalog
ENROLL
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Training can be started and stopped at your convenience.
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Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 5 of 7
2019
Your training displays on your dashboard.
To access your dashboard, click the menu and select Dashboard.
1. Click Enrolled Courses to view the courses you have enrolled in.
2. Click Completed Courses to view the courses you have completed.
3. Click Start to start your training.
4. Click Resume to resume training you previously started but didn’t finish.
Taking your training on the dashboard
LEARN
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Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 6 of 7
2019
To access your completed courses, click the Completed Courses tile.
1. Click Certificate and follow the instructions to access your certificate for the completed course.
2. Click Relaunch to take the course again.
3. Click the course image and follow the steps to share your accomplishment on LinkedIn.
4. Click Download Training History and follow the instructions to access your transcript for all your training.
Taking your training on the dashboard
LEARN
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Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 7 of 7
2019
The Resources page lists job aids and various handouts*.
To access the resources, click the menu in the upper left and select Resources.
1. Click Category to filter by category.
2. Click the resource name to view a link to the resource. Some items have several links.
* Resources are customized for you. You might not have all these options.
Accessing additional resources
FIND RESOURCES
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Custom Learning Center
User Guide © Availity, L.L.C. All rights reserved | Page 8 of 7
2019
To access additional learning portals and more training, use the switch portals icon in the upper right.
1. Click the switch portals icon.
2. Select the name of the portal.
Switch PortalsSWITCH PORTALS
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