Customer Service Stations Offshore Cranes

Customer Service Stations Offshore Cranes

2 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 3

Worldwide Service Stations

Our aim is to be your long-term partner helping you to ensure safe, reliable, cost-effective and eco-friendly operation of your Liebherr offshore cranes. Our worldwide service organisation will provide you with local support and spare parts whenever and wherever required.

In order to get a quick response please contact the Service Station responsible for your country.

• We are the ideal partner to support you and answer your questions.

• We share our OEM (Original Equipment Manufacturer) know-how with you.

• We focus on safety and reliability.• We offer customized solutions (special solutions

for special demands, crane upgrades, etc.).• We provide life-time OEM support for your Liebherr crane(s).

Guaratingueta Brasil

Miami USA & Mexico

St. John’sCanada

DubaiUnited Arab Emirates,

Qatar & Yemen

ShanghaiChina

Hong KongHong Kong & Korea

SingaporeSingapore, India, Indonesia, Malaysia,

Myanmar, Thailand & New Zealand

MadridSpain, Egypt & Tunesia

JeddahSaudi Arabia

SydneyAustralia

SunderlandGreat Britain & Ireland

AmersfoortNetherlands, Belgium & Luxembourg

DurbanSouth Africa

MoscowRussia

HorsensDenmark

HamburgGermany

AtyrauKazakhstan


Europe

Head of Customer Service Allan Ole PetersenMobile: +45 51 25 66 59 Fax: +45 75 79 04 [email protected]

Spare Parts ManagerKim VengMobile: +45 30 55 32 87Fax: +45 75 79 04 [email protected]

Technical AdvisorMartin LangeMobile: +45 24 66 96 26Fax: +45 75 79 04 [email protected]

Liebherr-Danmark ApSMarsalle 38A8700 Horsens

Denmark

Senior Technical AdvisorMr. Brian HETHERINGTONTel.: +44 191 567 9977Fax: +44 191 567 [email protected]

Spare Parts AdministratorMiss Katie DUFFYTel.: +44 191 567 9977 Fax: +44 191 567 [email protected]

Spare Parts AdministratorMrs. Kay ADAMSONTel.: +44 191 567 9977 Fax: +44 191 567 [email protected]

Technical AdvisorMr. Luke DOBBINGTel.: +44 191 567 9977 Fax: +44 191 567 [email protected]

Liebherr-Great Britain Ltd.Ayres Quay, Deptford Terrace SunderlandTyne & WearSR4 6DDGB – Sunderland

Great Britain & Ireland

Germany

Service ManagerMr. Michael PETZOLDTel.: +49 40 76702 223Fax: +49 40 76587 79 [email protected]

Service CoordinatorMr. Jan FEHTISCHTel.: +49 40 76702 217Fax: +49 40 76587 [email protected]

Spare Parts ManagerMr. Christoph FRITSCHETel.: +49 40 76702 [email protected]

Technical AdvisorMr. Fred SCHULENBURGTel.: +49 40 76702 238Fax: +49 40 76587 [email protected]

Liebherr Nenzing ServiceAm Neuländer Baggerteich 1D – 21079 Hamburg

MadridSpain, Egypt & Tunesia

SunderlandGreat Britain & Ireland

AmersfoortNetherlands, Belgium & Luxembourg

MoscowRussia

HamburgGermany

HorsensDenmark

AtyrauKazakhstan

Divisional ManagerJesper Hammer JakobsenMobile: +45 20 88 35 59 Fax: +45 75 79 04 [email protected]


Europe

Netherlands, Belgium & Luxembourg

Spain, Italy, Egypt & Tunesia

Liebherr Maritime BeneluxBeeldschermweg 2P.O. Box 1690NL – 3821 AH Amersfoort

Liebherr Iberica SALiebherr Ibérica, S.L. C/ Los Muchos, 53Pol. Ind. AlbollequeE-19160 Chiloeches (Guadalajara)

Service ManagerMr. Tom UenkTel.: +31 33 4500 820Fax: +31 33 4500 [email protected]

Service CoordinatorMr. Ralf HUISERSTel: +31 33 4500 864Fax: +31 33 4500 [email protected]

Spare Parts ManagerMr. Ger HORBEEKTel.: +31 33 4500 849Fax: +31 33 4500 [email protected]

Technical Advisor Mr. Dennis THIETel.: +31 33 4500 863Fax: +31 33 4500 [email protected]

Service Manager Mr. Miguel INFANTESTel: +34 949 363 020Mobile: +34 696 924 [email protected]

Spare Parts ManagerMr. Fernando SIERRATel: +34 949 363 026Mobile: +34 649 909 [email protected]

Technical AdvisorMr. Adrián MUNICIOTel: +34 949 363 022Mobile: +34 686 194 824 [email protected]

Service ManagerMr. Stanislav TARANIN Tel: +7 495 710 74 10 ext. 1215Fax: +7 495 710 74 [email protected]

Spare Parts ManagerMs. Svetlana BUDENNAJA Tel: +7 495 710 74 10 ext. 1224Fax: +7 495 710 74 [email protected]

Assistant of DepartmentMrs. Irina KOSLOVZEVATel: +7 495 710 74 10 ext. 1217Fax: +7 495 710 74 [email protected]

Spare Parts Manager Mr. Vitalij BOGDANOVITSCHTel: +7 495 710 74 10 ext. 1094Fax: +7 495 710 74 10 [email protected]

Liebherr RussiaZhavoronki, Liebherr str. 1 39th km Minskoye highwayOdintsovsky districtMoscow RegionRussia 143020

RussiaLiebherr Kazakhstan LLCAzattyk str. 78a060005, AtyrauKazakhstan

Office Administration:Ms. Alija SabyrovaTel.: +7 7122 [email protected]

Spare Parts ManagerMr. Baurzhan UralovTel.: +7 7122 [email protected]

Kazakhstan


Asia

Service ManagerMr. Richard ERHARTTel.: +86 21 6415 2148Fax: +86 21 6473 [email protected]

Liebherr-Werk Nenzing Shanghai Representative Office, Suite 709,7/F., Jin Zhong Building,680 Zhao Jia Bang Road,200031 Shanghai/CHINA

China

Liebherr Singapore Pte. Ltd.No. 8 Pandan AvenueSingapore 609384

Singapore, India, Indonesia, Malaysia, Australia, Myanmar, Thailand & New Zealand

Service ManagerMr. Daniel PERZLTel.: +65 9720 [email protected]

Spare Parts ManagerMr. Ron TANTel.: +65 6265 523 ext. [email protected]

Technical AdvisorMr. Mohamed ISMAILTel.: +65 9126 [email protected]

Technical AdvisorMr. Serkan DEMIRTel.: +65 9771 [email protected]

Hong Kong & KoreaLiebherr (HKG) Ltd.86 Ping Che RoadFanlingNew TerritoriesHong Kong

Service ManagerMr. Bill WONGTel.: +852 3142 3115Fax: +852 3142 [email protected]

Spare Parts Manager Ms. Zarina TAMTel.: +852 3142 3117Fax: +852 3142 [email protected]

Technical AdvisorMr. Leo CHEUKTel.: +852 3142 3106Fax: +852 3142 [email protected]

AustraliaLiebherr-Australia Pty Ltd 1-15 James Erskine drive Erskine park NSW 2759

Service ManagerMarc AmannTel.: +61 2 9852 1833Fax: +61 2 9670 [email protected]

Service Coordinator & Spare PartsPauleen BlackshearTel.: +61 2 9852 1855Fax: +61 2 9670 [email protected]

ShanghaiChina

Hong KongHong Kong & Korea

SingaporeSingapore, India, Indonesia, Malaysia,

Myanmar, Thailand & New Zealand

SydneyAustralia


Americas

Liebherr Brasil GMORua Dr. Hans Liebherr 1SP 12522-640 GuaratinguetaBrazil

Brasil

Service CoordinatorMr. Leonardo ROCHATel.: +55 12 2131 4713Fax: +55 12 3128 [email protected]

Spare Parts ManagerMr. Cesar ALMADATel.: +55 12 2131 4677Fax: +55 12 3128 [email protected]

Spare Parts ManagerMr. Adriano MACHADOTel.: +55 12 2131 4678Fax: +55 12 3128 [email protected]

Technical AdvisorMr. Wilton PINHEIROTel.: +55 12 2131 4712Fax: +55 12 3128 [email protected]

Liebherr Nenzing Crane Co.Offshore Cranes15101 N.W. 112th Ave.Hialeah Gardens, FL 33018 USA

Emergency (24 hrs): Tel.: +1 305 817 - 7557 or: +1 305 817 - 7500

USA & Mexico

Service ManagerMr. Farrel ALEXANDERTel.: +1 305 817 - 7500 ext. 7560Fax: +1 (305) 817 - 7502 [email protected]

Logistic ManagerMrs. Sadia RODRIGUEZ Tel.: +1 305 817 – 7500 ext. 7520Fax: +1 (305) 817 – 7506 [email protected]

Spare Parts AdministratorMr. Jose GARCIATel.: +1 305 817 - 7500 ext. [email protected]

Technical Advisor Mr. Alek KOLINTel.: +1 305 817 – 7500 ext. 7567Fax: +1 (305) 817 – 7502 [email protected]

Liebherr Canada Ltd.49 Mews Place, Suite CSt. John‘s , NL A1B 4N2Canada

Canada

Service ManagerMr. Erwin O’BRIENTel.: +001 709 748 7829Fax: +001 709 368 [email protected]

Spare Parts ManagerMr. Wilf LETHBRIDGETel.: +001 709 748 [email protected]

Guaratingueta Brasil

Miami USA & Mexico

St. John’sCanada


Africa and Middle East

Head of Customer Service Maritime CranesLukas STURNTel: +27 (0) 31 010 0300Fax: +27 (0) 31 569 [email protected]

Spare Parts CoordinatorDarren JANKELOWTel: +27 (0) 31 010 0317Fax: +27 (0) 31 569 [email protected]

Technical AdvisorWolfgang WIBMERTel: +27 (0) 31 010 0318 Fax: +27 (0) 31 569 [email protected]

Liebherr-Africa (Pty) Ltd.P.O. Box 400332 Kubu Ave Riverhorse ValleyDurban North 4071South Africa

Liebherr Middle East FZE Jebel Ali Free Zone (South)Plot No.: 10508P.O. Box 2540DubaiU.A.E

South Africa

United Arab Emirates, Qatar & Yemen

Saudi Liebherr Co. Ltd.P.O. Box 6403 Jeddah 21442Saudi Arabia

Saudi Arabia

Service ManagerMr. Fadi ABUSAMRATel: +96612 225 3115 Fax: +96612 691 [email protected]

Spare Parts ManagerMr. Basir HASNAINTel: +96612 225 3108Fax: +96612 656 [email protected]

Head of Customer Service Mr. Guenter BERTHOLDTel.: +971 488 91 725Fax: +971 488 91 [email protected]

Spare Parts CoordinatorMr. Atienza ALEJANDROTel.: +971 488 91 707Fax: +971 488 91 [email protected]

Technical AdvisorMr. Tamer OEZERTel.: +971 488 91 709Fax: +971 488 91 [email protected]

new subsidiary under construction

JeddahSaudi Arabia

DubaiUnited Arab Emirates, Qatar & Yemen

DurbanSouth Africa


Customer Service

TestingOffshore cranes go through an extensive testing programme. Prior to delivery all electrical and hydraulic installations under-go detailed examination. After assembly at the shipyard Liebherr service engineers conduct final adjustments of limit switches and proof the crane’s functions through to an overload test.

Technical Service & MaintenanceA team of more than 600 experienced, multi-skilled and factory-trained service engineers is based in more than 50 service centres around the globe. They are availa-ble ad hoc or on a contractual basis. The continuous expansion of our worldwide sales and service network is part of Liebherr’s commitment to offer the maritime industry the best possible support.

AssemblyCrane parts are transported in maximum pieces and assembled and commissioned by a team of experienced engineers. In addition to training at Liebherr facilities prior to erection, Liebherr offers comprehensive on-site training during and after installation.

Upgrades & RetrofitsIt might be required to upgrade cranes due to changes in the installation layout, changes in rules and regulations, opera-tional requirements or just to extend the service life of an older crane. In consideration of new conditions Liebherr offers retrofits of existing drive systems and structural inspections.

TrainingLiebherr offers a range of flexible, high quality training solutions to fulfil specific customer training needs. Thereby, the main focus lies on creating a sustainable aware-ness for efficient and safe crane operations. In addition, it has always been Liebherr’s philosophy to train customers’ engi-neers in crane maintenance, repair and operation. Where necessary, customer personnel are then able to ensure that crane downtime is reduced to a minimum.

Spare partsEvery operational hour is vital if cranes are to function effectively. Liebherr original spa-re parts (OEM) and service staff are at our customers’ disposal 24/7. Availability of components over the whole service life of the crane is guaranteed. Liebherr also rec-ommends a steady supply of critical spare parts on-site. In combination with Liebherr training on technical specifics, this allows for minimal downtime of cranes.

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Wide Product RangeThe Liebherr Group is one of the largest construction equipment manufacturers in the world. Liebherr’s high-value products and services enjoy a high reputation in many other fields. The wide range includes domestic appliances, aerospace and trans-portation systems, machine tools and maritime cranes.

Exceptional Customer BenefitEvery product line provides a complete range of models in many different versions. With both their technical excellence and acknowledged quality, Liebherr products offer a maximum of customer benefits in practical application.

State-of-the-art TechnologyTo provide consistent, top quality products, Liebherr attaches great importance to each product area, its components and core technologies. Important modules and components are developed and manufactured in-house, for instance the entire drive and control technology for construction equipment.

Worldwide and IndependentHans Liebherr founded the Liebherr family company in 1949. Since that time, the enterprise has steadily grown to a group of more than 130 companies with over 41,000 employees located on all continents. The corporate headquarters of the Group is Liebherr-International AG in Bulle, Switzerland. The Liebherr family is the sole owner of the company.

www.liebherr.com

The Liebherr Group of Companies

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Customer Service Stations Offshore Cranes