Upload
others
View
7
Download
0
Embed Size (px)
Citation preview
Tableau usage has been very successful, enabling us to extend the solution portfolio analytic capabilities and implement complex business logic. Xpand IT team was great supporting us from the start on the solution definition and best practice implementation
Customer Success Case
Self-Service BI for Telco DataUsing Tableau to Analyse Data Quicker than Ever
ChallengeCelfinet portfolio is composed by two main products: Vismon Manager which is Celfinet’ s solution for network configuration challenges, addressing critical configuration management needs and Vismon Observer a solution for drive test data advanced post processing, addressing data analysis and optimization support. The key challenges were:
Celfinet
• Faster Response Time to Customer Needs• Business Insights from Unbiased Resources• Reduced Development & Integration Costs
Key Benefits:Celfinet is a privately-owned Portuguese company that provides technical consultancy and telecom solutions. The combination of highly specialized telecommunications know-how with IT expertise has enabled Celfinet to create a software solutions portfolio that is highly valued by customers, enabling to increase awareness of network issues and ultimately improving end user satisfaction. Celfinet needed a solution that would allow reducing time to market on the creation of new dashboards and insights.
Solution
The Tableau adoption allowed increasing agility, providing faster response times to customers and ultimately increase business value by bringing new insights into their complex data.
Why Tableau?Extracting Information from Unbiased Sources
Integration with existing solution portfolio
Implementation of business rules by non-IT staff
Faster response times
Celfinet selected Xpand IT to help delivering a solution that could respond to the challenges that the company was facing. Choosing Tableau was fairly easy, because it’s a technology that could easily be used by the telco specialist to bring new insights on consultancy engagements while at the same time it could also be integrated on Celfinet solutions providing complex dashboards. All this with a technology that is easy to use technology eliminating unnecessary complications and placing the focus on what matters most: finding real value in data.
Very complex implementation of telecom business and engineering rules;The need to process huge data volumes;Continuous upgrading of ETL processes;Being able to address different audiences (engineers, managers, c-level management).
The Road to Success
Strategic Partnerships
Xpand IT as a Tableau Official Partner, helps global organizations to identify valuable insights through BI & Analytics. We can deliver an easy and successful deployment for your organization anywhere in the world. With more than 800 customers in 57 countries, Xpand IT is recognized by its technological knowledge and “Passion for Excellence”.
LISBON OFFICE
Parque das Nações - Ed. Mar do OrienteAlameda dos Oceanos, 1.07.1Y - Fração 2.31990-203 Lisboa - [email protected] I (+351) 218967150
VIANA DO CASTELO OFFICE
Rua de Fornelos, nº 774900-709 Viana do Castelo - Portugal [email protected] I (+351) 218967150
ABOUT XPAND ITEverything we do is to inspire others to achieve outstanding results. We do that by investing in IT mastery to generate market value. As a global company, specialized in Big Data, Business Intelligence & Analytics, Middleware, Enterprise Mobility, Collaboration & Development tools, we have top products and services used by Fortune 500 companies. With more than 800 customers in 57 countries, including Tesla, Porsche, Lufthansa, Nike, Audi or Samsung, Xpand IT is recognized by its technological knowledge and “Passion for Excellence".
LONDON OFFICE
1 Primrose Street, London, EC2A 2EX(Spitalfields)[email protected] I (+44) 8458670875
Tableau - Make Analytics Easy
Reduce dashboard Integration and development Costs
Reduced Total Cost of Ownership (TCO)
Leverage in-house telco specialists that are now able to implement the full dashboard development lifecycle from analysis to deployment
SAVE MONEYINNOVATION
Industry Leader Solution that provides analytics over telecommunications network performance data
Develop analysis fast and easily without the need of an IT team
More agility to respond to customer requirements
Find performance issues rapidly across different locations
TIME TO MARKETMORE FROM DATA
Access to critical information regarding Network Configuration
Actionable Business Insights over thousands of network elements on different technologies across the world
Integrated custom user interface
Use of pre-built template dashboards to build Ad-hoc analysis by end users