MAHENDRA KUMAR SHARMAAddress: C-35, Bhuvaneshwar Nagar Ordali Bazar, Varanasi (U.P.)

Contact: +91-9648794639 +91-9415412217, Email: m.mahendrasharma@gmail.com

CEMENTSALES/ MARKETING/ BUSINESS DEVELOPMENT

EXPERTISESales & MarketingBusiness Development

Sales ForecastingStrategic PlanningMarket Research/AnalysisBrand ManagementSales LeadershipCampaign Management Channel ManagementRelationship Management Budgeting/ ForecastingTerritory Development Risk ManagementNetworking Skills Competitor AnalysisResource OptimizationTeam ManagementAnalytical SkillsLeadership Skills

PROFILE Sincere and diligent professional with an experience of 20+ years Sales,

Marketing, Business Development, Planning/ Implementation, Territory Development &Client Relationship Management

Working as Senior Manager Sales at Heidelberg Cement India Ltd., managing sales in the districts of Varanasi, Ghazipur, Chandauli, Azamgarh, Jaunpur , Mau & Balliaya and nearby.

Customer focused, highly successful in building relationships with key decision makers, seizing control of critical problem areas & delivering on commitments

Possess keen business insight in analyzing and understanding business requirements, customer-value maximization and developing new business processes

Expertise in implementing sales strategies towards enhancing business volumes and growth while analyzing& assessing revenue potential in new business opportunities

Demonstrated ability to provide the highest standards of business excellence, quality assurance, and customer satisfaction, while driving new and profitable business growth

Enriched with the latest trends and techniques and a wide range of skill in Quality Initiatives, Technology, Critical Thinking, Problem Analysis and Resolution

Self-motivated, hardworking & consistent with a high degree of flexibility, creativity, resourcefulness, commitment & optimism

Ability to use sound judgment & decision-making skills and effectively perform in a self-directed environment

Results-oriented leader committed to inspire and motivate team members, successfully manage multiple priorities, and perform under pressure in a fast-paced environment

ACHIEVEMENTS Successfully launched new brand as “MYCEM” Cement in the assigning area in 2007 Successfully launched new brand as “BIRLA POWER” Cement in the assigning area in 1998 University champion - Table – Tennis (1987 -1988) District champion - Table – Tennis (1987 -1988)

PROFESSIONAL EXPERIENCEHeidelberg Cement India Limited (Jul 2013 – April 2016)Senior Manager – Sales Varanasi

Heidelberg Cement India Limited (Jul 2006 – July2013) Manager – Sales Varanasi Responsible for planning and conceptualizing various strategies to achieve sales goals and business

growth Devised competitive pricing programs, product positioning, market penetration approaches and

contract negotiation policies Recruit, train, lead and monitor the performance of team members to ensure efficiency in sales

operations and thus meet individual and group targets Instrumental in crafting the distribution strategy and its action plan for timely implementation Responsible for conducting Dealers, Retailers, Architects and mason meets at regular intervals Conducted competitor analysis to get a fair idea of the latest market trends & the competitor moves

ahead to achieve higher market share Responsible for assessing marketing opportunities, target markets, intelligence gathering on clients

while generating leads for possible sales & following-up sales activity Coordinated with nationwide Sales team ensuring optimum business flow Ensuring client’s issues are promptly addressed & documented; provide resolution in a timely &

professional manner and passing them to correct channels Credited for successfully growing the distribution channel through quality recruitment and

implementing successful executive retention program Interacting with the management, team and associates to facilitate smooth communication to

understand and deliver customer service as per customer requirements Evolved market segmentation & penetration strategies to achieve targets & identified

key/institutional accounts Responsible for driving process improvement / change management initiatives across the vertical Efficiently established healthy business relations with clients & external associates for securing

repeat business & long term customer loyalty Constantly monitoring day-to-day operations at micro level, maintaining daily checklists and

executing the tasks assigned in accordance with organizational standards Efficiently managed crisis situations, provide feasible and innovative solutions to manage the

situations Organized various training sessions for the team to enhance their performance Provided decision support to senior management in the creation of business reviews and adhoc

analysis

PREVIOUS EXPERIENCE

Diamond Cement, (Delhi, Western UP) 1989 – 2006

Deputy Manager, Varanasi 1996 – 2006

Sales Officer, Central Marketing Office, Delhi 1994 to 1996

MIS & Sales Administrator, Jhansi Gridding Unit 1989 to 1994

EDUCATION / CERTIFICATIONS B.com,Bundelkhand University,Jhansi -

1986

M.Com, Bundelkhand University, Jhansi 1988

Customised Training programme on "Competition Law" (March -2015)(Indian Institute of Corporate Affairs)

Languages known: English, Hindi

Computer Proficiency: MS-Office (MS PowerPoint, MS Excel & MS Word)