Gavin Whittaker Page - 1 -

Gavin Whittaker

4 Old Farm Court, Sunniside, Newcastle upon Tyne NE16 5LB

DOB: 05/05/1981 Tel: 0191 4887668 | 07494 673037 E-mail: mail@gavinwhittaker.info

Personal ProfilePersonal ProfilePersonal ProfilePersonal Profile I am a driven, focussed and resourceful individual with extensive experience working in the IT outsourcing sector. I have held a large share of the responsibility for the delivery of national Projects and Programs within government sector. I have held critical roles on major headline account projects and programs, with a 100% track record in delivery of difficult, large scale complex, and demanding large budget mission critical projects/programs. My problem solving skills and optimistic driven attitude has allowed me to excel in delivery of difficult projects and initiatives.

Key achievements/credits:Key achievements/credits:Key achievements/credits:Key achievements/credits: • Multiple “Extra Mile” awards. • Multiple employee recognition awards. • HP Performance Management Program 2009/10/11/12/13 – Exceeds/Significantly Expectations. • EDS Performance Management Program “Exceed Expectations” or higher 5 out of 5 years • Progressed within HP Government Sector to Program Manager on multiple high profile Projects • Held key roles responsible for delivery of DWP Account Mission Critical Headline Projects 8 years running without

exception • Instrumental in successful delivery of:

o TREDSS Program (Transformation of EDS Services) o DWP Network Stabilization Program (NeST) o DWP Data Centre Migration (Largest Wholesale Migration globally within HP/EDS) o DWP Universal Credit Program (UC)

Security Clearance Security Clearance Security Clearance Security Clearance • SC Since 2005

HP HP HP HP CareerCareerCareerCareer April 2013April 2013April 2013April 2013 –––– PresentPresentPresentPresent RSC RSC RSC RSC (Remote Secure Connectivity Program) (Remote Secure Connectivity Program) (Remote Secure Connectivity Program) (Remote Secure Connectivity Program) ---- ProgramProgramProgramProgram ManagerManagerManagerManager The RSC “Remote Secure Connectivity” Project was devised to replace RSMAP and CDAN access into DWP systems and applications with a more secure mechanism that meets client standards and to remove “VLAN10” external connectivity which has long been a reason that connectivity into client systems could not be accredited. This requirement is one that was dictated by the client as existing HP support connectivity routes would not be supported with key milestone payments/penalties if not implemented.

Key Tasks:Key Tasks:Key Tasks:Key Tasks: • Delivery - Overall responsibility for Program delivery • Budget – Overall responsibility for Program budget • Stakeholder management • Project Management and Planning – Development of Program tasks, scheduling and course corrections • Senior Management Reporting – Program, delivery and schedule • Manage change and risk • Chair to internal project governance and assurance events/reviews. • Maintain and develop skilled and committed teams to achieve project/program goals • Managing dedicated project team as well as multiple leveraged capabilities • Management and leadership for the delivery and deployment of assured projects and programs

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September 2010September 2010September 2010September 2010 –––– April 2013April 2013April 2013April 2013 Universal Credit Universal Credit Universal Credit Universal Credit ProgramProgramProgramProgram Project Manager Project Manager Project Manager Project Manager –––– Infrastructure and NetworkingInfrastructure and NetworkingInfrastructure and NetworkingInfrastructure and Networking The Universal Credit Program was defined as a redesign of the existing UK Government Benefits systems and processes so that six means tested UK Government benefits would be replaced by a single “Universal Credit” benefit. This was a customer initiated program that required a completely new set of DWP compartmentalised supporting infrastructure and applications/services interfaces. These new “UC” compartments would interface with existing DWP systems and services and pave the way for a new Pan-Government “Cloud” compartment.

Key TKey TKey TKey Tasks:asks:asks:asks: • Delivery - Overall responsibility for delivery of Networking elements of the program • Develop, maintain and managed budget for networking elements (£6M+) • Design – Responsibility for delivery of innovation (Cloud networking) • Project Management and Planning – Development of Project tasks, scheduling and course corrections • Management Reporting – Project, delivery and schedule • Chair to internal project governance and assurance events/reviews. • Maintain and develop skilled and committed teams to achieve project/program goals • Managing a team of 7 leveraged and dedicated Networking and Security resources • Manage procurement of Networking elements • Manage Project change and risks • Develop relationship with key network suppliers / develop support contracts

April 2008April 2008April 2008April 2008 –––– September 2010September 2010September 2010September 2010 (EDS) (EDS) (EDS) (EDS) Project Manager Project Manager Project Manager Project Manager ---- DWP Data Centre Migration DWP Data Centre Migration DWP Data Centre Migration DWP Data Centre Migration ProgramProgramProgramProgram This project was the result of a client driven requirement to exit existing DWP Washington Data Centre Facilities and formed several milestones for DWP Hosting Contract. This project resulted in the acquisition and fit-out of a world-class award winning “green” data centre as well as the largest wholesale data centre migration in Europe. The migration strategy is now one that is modelled globally and the resulting world class data centre network was the first of its kind globally and subject of subsequent supplier white-papers. EDS (and subsequently HP) were the first to pioneer data centre migrations using network centric 3-site HVPLS Core strategy whilst able to claim that during the entire Data Centre Migrations program there was zero down-time for customer services.

Key Tasks:Key Tasks:Key Tasks:Key Tasks: • Develop and manage project/program lifecycles ensure delivery of key milestones. • Develop and manage project budget for multiple project streams totalling £38M+ • Management of large, often virtual teams (national and global) across 3 separate program disciplines • Chair to internal project governance and assurance events/reviews. • Manage Client reporting against payment milestones and contractual obligations • Manage Customer/Client relationships • Manage procurement for multiple project streams • Develop relationship with key network suppliers / develop support contracts • Manage change and risks • Manage security accreditations • Assist with feasibility studies for accommodation • Effective team and project communication.

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April 2007April 2007April 2007April 2007 –––– April 2008April 2008April 2008April 2008 (EDS) Project Manager (EDS) Project Manager (EDS) Project Manager (EDS) Project Manager –––– Network Stabalization &Network Stabalization &Network Stabalization &Network Stabalization & Transformation Transformation Transformation Transformation ProgramProgramProgramProgram (NeST)(NeST)(NeST)(NeST) In early Q1 2007 the service provided by EDS to the DWP customer was disrupted resulting in an initiative to stabilize the entire DWP network. The transformation of the DWP network resulted in a world-class network offering which enabled the move to “HVLPS Core” technology. This technology would subsequently enable the “Network Centric Migration approach” which allowed EDS/HP to achieve DWP Datacentre Migration on-time, under budget and with zero down-time for the customer. Without the NeST Program, the network centric Datacentre approach would not have been feasible. Since the NeST prgramme there have been no further network outages of the kind experienced in 2007.

Key Tasks:Key Tasks:Key Tasks:Key Tasks: • Manage Project budget for project (£400k+) • Manage Project Schedule • Manage Project Procurement • Management of project team • Maintain and develop skilled and committed teams to achieve project/program goals • Chair to internal project governance and assurance events/reviews. • Manage reporting change and risks • Effective team and project communication.

Oct 2005 Oct 2005 Oct 2005 Oct 2005 –––– April 2007April 2007April 2007April 2007 (EDS)(EDS)(EDS)(EDS) Project Manager Project Manager Project Manager Project Manager –––– (TREDSS)(TREDSS)(TREDSS)(TREDSS) Hosting Tower Transformation Initiative Hosting Tower Transformation Initiative Hosting Tower Transformation Initiative Hosting Tower Transformation Initiative ---- H1 Data Centre ConsolidationH1 Data Centre ConsolidationH1 Data Centre ConsolidationH1 Data Centre Consolidation

The TREDSS (H1 – Program) was a joint DWP and EDS program which had multiple streams (or initiatives) designed to align EDS’ Services with DWP requirements. Specifically the “H1 – Initiative” covered The migration of existing VME mainframe systems from Norcross and Swindon to Doxford and Washington, providing, the capability of Disaster Recovery within 24 hours for VME mainframe systems which would enable the closure of Swindon Data Centres and improve dramatically on DR times from up to 20 days to less than 24hrs.

Key Tasks:Key Tasks:Key Tasks:Key Tasks: • Manage Project Schedule • Manage Project Procurement (specifically time synchronisation elements of project) • Chair to internal project governance and assurance events/reviews. • Manage reporting change and risks • Effective team and project communication.

Previous ExperiencePrevious ExperiencePrevious ExperiencePrevious Experience:::: 2004 – 2005 Mainframe Systems Support (EDS) 2002 – 2004 Team Supervisor – HP Account (Twenty4Help)

Professional TrainingProfessional TrainingProfessional TrainingProfessional Training:::: PRINCE2 Qualified Practitioner Computing (HND Computing & Software Engineering) I.T (G.N.V.Q Advanced) I.T (G.N.V.Q Intermediate)

Education:Education:Education:Education: 2000 - 2002 North Tyneside College 1998 - 2000 North Tyneside College 1997 - 1998 North Tyneside College 1993 - 1997 Monkseaton Community high school

PersonalPersonalPersonalPersonal I am married with 2 children, I like to keep fit, enjoy fishing, golf, hiking and motorcycles.