Name:Muminov Khusan Adhamjonovich

Date of Birth: 20/ 07/ 1989

Age / Height / Weight: 25 / 173/ 64

Place of birth: Fergana city, Uzbekistan

Citizenship: Uzbekistan

Nationality/Gender: Uzbekistan/Male

Home Address: DIP-1,Dubai,UAE

Marital Status: Single

Mobile phone: +971522916724

Email: Henryboy-89@mail.ru

Skype ID: khusan.muminov

Objective: Seeking a position as a Bellman in UAE using hospitality experience and exceptional skills in providing excellent services to guests.

Key qualifications

• Over two years of experience as a Bellman

Major Achievements

• Managed a delegation of Korean diplomats by providing them with the best hospitality services and thereby being recommended for a promotion

Work experience

Waiter/ Ramada Plaza Jumeirah Beach Residence Dubai, UAE/July 2014 till now

Responsibilities:

-Greeting guests and taking orders. Giving high level service to the guest.

-Providing information about the restaurant. Checking all the table setup.

-Checking all food before serving to the guest. Communicating with the guest regarding the quality of food and service. Guest complains handling. Dealing with customer concerns and complaints in an effective way.

-Take orders from patrons for food or beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

- Assisting with training of new staff. Ensure thorough effective supervision of all Food and Beverage services.

- Flexible and extend job duties to carry out any other reasonable duties and responsibilities as assigned by the Restaurant Manager if required, meeting business demands and guest needs.

- Assist in the building of an efficient team of employees by taking an active involvement in their welfare, safety, training and development.

- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

-Explain how various menu items are prepared, describing ingredients and cooking methods.

-Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

-Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

-Stock service areas with supplies such as coffee, food, tableware, and linens.

- Informed customers of daily specials.

-Presented menus to patrons and answered questions about menu items, made recommendations upon request.

- Brought wine selections to tables with appropriate glasses, and poured the wines for customers.

Work experience

Bellman/ Radisson Royal Hotel Moscow, Russia/ 2012- 2014

Responsibilities:

-Greet guests and escort to their room -Assisting guests regarding hotel facilities in an informative and helpful way -Ensuring the driveway and hotel entrance is kept clean and tidy at all times, free of obstacles and ensure that traffic through the driveway is controlled -Informing Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times etc

-Providing efficient service with the luggage of the guest upon arrival

-Creating a welcoming environment for hotel guests

-Facilitating arrival or departure ( this includes opening doors, hailing taxicabs, greeting guests and carrying their bags into the hotel)

-Responsible for keeping my work area tidy by sweeping and removing refuse

Bellman/ Asia Hotel Ferghana, Uzbekistan/ 2011- 2012

Responsibilities:

• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure • Maintain effective communication with all related departments to ensure smooth service delivery • Maintain an up to date knowledge of the hotel and local services • Maintain awareness of guest profile through Opera guest profile system • Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out • Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner • Deliver morning newspapers to rooms • Deliver guest messages and other deliveries immediately without delay in a professional manner • Ensure concierge desk and store room is clean tidy and well organized

Educational background

2007-2011

Fergana State University, Bachelor degree,

Philology faculty(English linguistics)

Trainings and courses attended

2008-2010

Asia Hotel, youth Fergana Guiding courses

Related capabilities:

• Excellent guest service, communications and interpersonal skills• Profound ability to work on a flexible schedule• Service orientated and highly organized• Able to work with people of different backgrounds

Languages skills: English – fluent. Russian – fluent. Turkish- basic German- basic

Computer skills: Advanced user of PC, Total Commander Microsoft Office, Internet Explorer etc.

Hobbies: Sport (swimming, football), traveling, active participation in social life. Reading books, I am interested in cars, tourism, watching movies, learning foreign languages.

Physical training: I go in for sports (football, swimming), I am non-smoker. I never drink alcoholic beverages and lead healthy life-style.

Personal features: Hardworking, responsible, purposeful, dedicated, durable, diligent, reliable, optimistic, sociable, easy-going, cheerful, tolerant, polite, kind, sincere, helpful, friendly, amiable, extremely organized, accurate, ability to master quickly new scope of activities ability to work in team, team player,

quick learner, have friendly and approachable manner, attention to detail, have excellent interpersonal and communications skills, accomplish every task with great initiative and with a very positive attitude, good organizational skills and the ability to juggle several tasks while meeting deadlines, ability to work under pressure, ability to work independently and multitask, ability to quickly learn, assess, and perform required duties. I have the experience in a leadership or supervisory position. Excellent communication and interpersonal skills. Ability to understand and follow food sanitation and safety protocols. Deep understanding of operating food service equipment. Keen knowledge of employing housekeeping proceduresHigh degree of personal cleanliness. Capability of working flexible hours. Talented and creative. Great experience both in customer and hotel service positions.

References

Available upon request

Preferable positions: Bellman/Bellboy