CV - Kristina Prodanova, picture

Page 1/11 - Curriculum vitae of Prodanova Kristina

Europass Curriculum Vitae

Personal information

First name(s) / Surname(s)

Kristina Prodanova

Address(es) 127 Ekzarh Iosiph Str., apt. 8, floor 4, Sofia, Bulgaria

Telephone(s) Mobile: +359 889 676 909

Fax(es) n/a

E-‐mail [email protected]

Nationality Bulgarian

Date of birth 22 November 1977

Gender Female


Work experience

Dates

Occupation or position held

Main activities and

responsibilities

Occupation or position held Occupation or position held

Main activities and responsibilities

Name and address of employer

Type of business or sector

3 November, 2014 – 3 April, 2015 (temporary assignment) Project Manager (business development and project lead), UKTI, British Embassy Sofia Reports to HMA, DHM and Head of UKTI

• setting up the British Bulgarian Business Association (BBBA) - the aim of the which is for the stimulation and support of business between Bulgaria and the United Kingdom

• drafting procedures and policy papers for the new organisation to the attention of the BoD of BBBA such as vision, mission, objectives, membership benefits, membership categories, membership policy, eligibility and procedure, business plan, marketing and sponsorship, information brochures, web page content feed, etc

• leading the official BBBA Launch event organisation that took place on 9 January 2015 at the British Ambassador’s Residence in the presence of some 180 potential members, and representatives of other Commercial Chambers both inside and outside of Bulgaria; an event being addressed also by the Deputy Minister of Regional Development and Public Works and the Deputy Minister of Economy of the Republic of Bulgaria

• Providing overall project leading supervision as well as any assistance needed on behalf of the provisionary Board of Directors of BBBA;

• Project management and business development lead of the GREAT Mega Mission 2015. The GREAT Mega Mission 2015, led by Rt. Hon. Brian Wilson, British Business Ambassador (*) is a trade delegation of British companies to Bucharest & Sofia between 9th and 12th March 2015. The Mission is split into four streams: Two focusing on the energy sector (oil & gas and nuclear energy) and two on infrastructure (mass transport and water). (*) Rt. Hon. Brian Wilson - Labour Party Member of Parliament from 1987 until 2005; served as a Minister of State from 1997 to 2003 (Scottish Office 1997–1998, Department of Trade and Industry 1998–1999, Scottish Office 1999–2001, Foreign Office 2001 and Energy Minister, DTI 2001–2003). After standing down as a Minister prior to his departure from Parliament, he was asked by Tony Blair to act as the Prime Minister's Special Representative on Overseas Trade

British Embassy Sofia 9 Moskovska Str. 1000 Sofia , Bulgaria

Project management and lead n the field of bilateral trade and investment


Dates





Dates

20 February, 2014 – 8 August, 2014 Head of Business Center (medium corporate clients) – Layosh Koshut, Crédit Agricole Bulgaria EAD Reports to Head of Medium Corporate clients Division

• Supervises, organizes and manages the activity and the results of the Business center (servicing medium corporate clients) on the basis of the assigned authorities and in compliance with the Bulgarian legislation, the bank’s internal rules and decisions of the authorized bodies;

• Responsible for the fulfillment of goals and tasks set in the BC budget • Distributes, coordinates and controls the work of the BC employees in accordance

with the specific goals and tasks; • Represents the bank, according to delegated authorities; • Manages, organizes, controls and actively participates in the attraction of new

medium corporate clients; • Follows up the development of the local market and the competition the

economic conditions in the region and the status of the companies, with the purpose to extent the clients base of the BC by offering adequate banking products and services;

• Manages, organizes, controls and actively participates in the servicing of the existing BC clients;

• Follows up the regular servicing of the BC loans and the maintenance of the quality of the BC credit portfolio. In case of occurrence of overdue liabilities, takes active measures for their settlement;

• Participates in the selection, motivation and development of BC Layosh Koshut employees;

• Responsible for the establishment of a goals oriented team; • Defines individual goals to BC employees and evaluates their performance,

according to the evaluation system in the defined terms; • Other duties related to handling and solving of all issues related to BC activity,

strict observation of bank’s internal rules, as well as regulations related to the banking activity, issued by BNB, Ministry of Finance or other government institutions, controlling the preparation of official correspondence, correct keeping and updating of existing registers, on-‐time preparation of internal reports in compliance with the bank’s rules and procedures;

• Others;

Crédit Agricole Bulgaria Head Office 2, Kniaginia Maria Louiza Blvd., fl.5 1000 Sofia , Bulgaria

Corporate banking


Dates

Occupation or position

held




8 March, 2011 – 17 January, 2014 Head of Credit Center Zlatovrah, Retail Banking Division, UniCredit Bulbank AD (May, 2011 – September, 2011) Head of Regular Branch Georgy Sofiiski, Retail Banking Division, UniCredit Bulbank AD (October, 2011 – 17 January 2014) Main responsibilities: Reports to Regional Director „Retail Banking Sofia-‐West” • work towards the overall development of the branch/credit center; • development of client portfolio (SMEs and individual clients); • Manages the business and the credit center/branch campaigns to improve

performance and boost sales of retail Banking products; • ensures proper application of the rules for crediting to the banks’ clients -‐ SMEs

and individuals; • plan and implement locally appropriate actions to attract new clients, and take

targeted actions for retaining of all bank customers served at the branch; • Monitor and analyze sales performance and customer satisfaction of services

provided, if necessary, take appropriate action to improve them; • Ensures optimal use of MBI /prices, communications, management of product mix

optimization points of presence and distribution channels/; • Responsible for the implementation of Banks’ management of human resources,

proper selection and hiring of new employees, training, career development, performance evaluation and promotion;

• Ensures coordination of activities of the credit center/branch with the other bank subsidiaries to make the necessary functional relationships;

• Provide quality customer service to all segments of the bank customers (corporate – every day transactions; SMEs – full service, affluent and mass individual clients – full service) serviced by the entrusted branch to her.

• Participate in the core implementation and testing team for the successful integration of a newly designed CRM for individuals and SME bank clients within UNICREDIT BULBANK AD, Sofia – Bulgaria under a project executed by McKinsey CEE, financed by UniCredit Group (main responsibilities: testing of campaigns, supporting the design team in designing specific marketing and selling campaigns, data to be outlined, as per the needs of the selling forces and the branch manager, verifying the accuracy of the data extracted from the Business Objects (Oracle Solutions) data ware of the Bank; identifying problems of the CRM application, providing proposals for improvement as regards the design and the achievement of the aimed growth in sales, market penetration and improving the customer satisfaction index;

• Extensive experience with Business Objects (Oracle Solutions); EXPERIAN DECISION ANALITICS -‐ FEBO SOLUTIONS (SME AND INDIVIDUALS/credit scoring solutions), Oracle FLEXCube, Oracle FlexHost

• Extensive knowledge in credit scoring models: segmentation/rating tools/terms of business setting; performance monitoring; customer management and its successful integration in the newly deployed CRM data solution in the Bank;

• Participation in the Credit Risk Academy of UniCredit Group; UniCredit Bulbank AD Member of UniCredit Group Branch Sofia Georgy Sofiyski, Retail Division 1606 Sofia, Bulgaria 56 St. Georgy Sofiyski Blvd. Website: http://www.unicreditbulbank.bg Retail Banking


Dates 4 March 2008 – 25 May, 2010


Senior Advisor and Business developer, Advisory Services, Ernst & Young – Bulgaria Reports to: Managing partner of Ernst and Young Bulgaria and Ernst and Young Italy and Latvia (supervising the development of EY Bulgaria Advisory Practice)


Main responsibilities: 1. Responsible for the development of Advisory Service line of Ernst and Young (EY) in

Bulgaria for the purposes of building clients in the government and private sector in fields wherein Ernst and Young has global expertise and credentials (audit of EU funded projects; advise to responsible government bodies for management, audit and certification of EU funds (i.e. Managing Authorities, Audit Authority, Certifying Authority designated under EC Regulation 1083/2006); Business Advisory Services – financial function transformation; procurement function transformation and etc.). Identifying opportunities of interest to EY, leading and winning pursuits for the Advisory Service Line in Bulgaria. In performing the Business development function I was directly subordinated to the EY CSE responsible Advisory operations leader.

2. EY EU responsible country coordinator and pursuit leader. 3. Responsible for EY Public Procurement Country Specific support acting as senior

procurement specialist responsible both to perform and to supervise the performance of the procurement fiduciary and bidding on behalf of EY, in order to consistently deliver prompt, accurate advice, review and clearances of procurement documents and proposals under EY pursuits. My responsibilities under this function included supervising, mentoring, and coaching of EY country office procurement staff.

4. EU Public sector advisor at Ernst & Young Bulgaria -‐ professional expertise on the European Union regulatory framework and the corresponding Bulgarian national regulations and governmental institutions (in the field of agriculture and fisheries; expertise in the field of management and control of EU Structural and Cohesion Funds for the programming period 2007-‐2013);

5. Senior advisor in won by EY Advisory Service Line engagements financed from: • Structural and Cohesion funds of the EU with beneficiaries – EBRD and ESF

6. The work at Ernst and Young also involved frequent interaction with senior and executive management across CSE and in the country offices of EY across the European Union; top government officials and equivalent contacts in other international organizations, partner entities, clients from the private sector etc.; counterparts within and across the other regions in Ernst and Young;

Main clients and engagements at Ernst and Young: Client – Ministry of Finance of the Republic of Bulgaria; auditee – State Fund Agriculture – SAPARD Agency 1. September – November, 2008: “SAPARD Program Audit,” contract authority:

Ministry of Finance, Bulgaria; Ernst &Young AUDIT OOD -‐ contractor. “Audit on the implementation of the measures specified in the Action Plan on the SAPARD Programme, approved from the Minister of Agriculture and Foodstuffs and from the Executive Director of State Fund “Agriculture” and sent to the European Commission.

Responsibilities under the engagement:

• Perform documentary checks, review of working papers and checklists on additional checks performed by SAPARD Agency in accordance with accredited procedures, personnel interviews, observation and others for the purpose of issue of reports in line with the agreed terms.


Client – Ministry of Finance of the Republic of Bulgaria (“Audit of EU Funds” Executive Agency to the Minister of Finance – the Audit Authority); auditee –“ Programming of Regional Development Directorate” to Ministry of Regional Development designated as the Managing Authority under the Operational Programme “Regional Development” (OPRD)

2. 1 March, 2008 – November, 2008: “Strengthening the capacity and raising the efficiency of the work of the Audit Authority to the Minister of Finance” contract authority: Ministry of Finance, Bulgaria; Ernst &Young AUDIT OOD -‐ contractor. (“Audit Authority” – Executive Agency “Audit of EU Funds” in Bulgaria is designated as the body -‐ Audit Authority under the Structural Funds and Cohesion Fund in Bulgaria;


1) Evaluating the audit strategy under Operational programme “Regional development” and the Manual of the Bulgarian Ministry of Finance EA “AEUF” for compliance with the internationally accepted auditing standards and best practices and the Community regulations and the national legislation; 2) Advisory services on the audit reporting process (systems and operations audits) under Regulation (EC) 1083/2006 and Regulation (EC) 1828/2006 between the Bulgarian Audit Authority and the European Commission regarding the sound management and control of EU Structural Funds and Cohesion Fund in Bulgaria. 3) Designing tools for monitoring the follow-‐up of findings process for implementation of recommendations drawn from prior audits and etc. 4) participation in joint compliance assessment and systems audits of Operational Programme “Regional Development” together with auditors from the Audit Authority; 5) participation in joint audits of operations of beneficiaries (municipality of Lovetch, Drianovo, Madan, Nedelino, Rudozem, Ardino) under Operational Programme “Regional Development” together with auditors from the Audit Authority; Client – the Financial Mechanism Office of the European Economic Area, based in Brussels 3. February, 2009 – March, 2009: “Monitoring of the implementation of projects in Bulgaria financed under the European Economic Area and Norwegian Financial Mechanism” contract authority: Financial Mechanism Office of the European Economic Area; Ernst &Young AUDIT OOD -‐ contractor.


• Perform documentary checks, review of working papers and checklists on public procurement and payment verification performed by the BG FMO Implementing Agency (designated within the Ministry of Education and Youth) in accordance with accredited procedures, personnel interviews, observation and others for the purpose of issue of a monitoring report in line with the agreed terms.


Ernst & Young Bulgaria EOOD Business Park Sofia, Building 10, Floor 2, Mladost 4, 1766 Sofia, Bulgaria Office: +359 281 77 100 | Direct: +359 281 77 295 | Fax: +359 281 77 111 Website: www.ey.com/eyse


Advisory Services, Business Development


Work experience

Dates 14 July 2006 – 3 March 2008


State expert in the Trade Agreements, Geographic Indications, Designations of Origin and Promotions of Agricultural Products and Foodstuffs Department to the European Integration and International Relations Directorate (EIIRPD) of the Ministry of Agriculture and Food supply


A. Participation in the European Economic Area (EEA) enlargement negotiations (plenary sessions and expert group meetings related to trade in agricultural and fishery products, veterinary and phytosanitary issues) for adaptation of the EEA Agreement between the European Community and the EU Member States, and the three EFTA States (European Free Trade Agreement States) Iceland, Norway and Lichtenstein for conclusion of an Agreement on the participation of the Republic of Bulgaria to the EEA;

B. Preparation of analyses as regards the negotiations for adaptation of the existing Stabilization and Association Agreements of the European Communities and their Member States of the one part and other third countries of the other part to take account of the accession of the Republic of Bulgaria to the European Union as 1 January 2007;

C. Elaboration of positions of the Bulgarian side related with the participation of Bulgaria in the EU institutions (working parties to the Council of the European Union, cmmittees to the European Commission (Non Annex I Management committee/ DCI Committeee (ACP Sugar);

D. Elaboration of analyses as regards the trade in agricultural and processed agricultural products in view of the preferential agreements of the European Union with third countries;

E. Participation in the regulatory work of the working parties and the Management/Regulatory committees to the Council of the European Union and the European Commission on the issues related to the filed of agriculture;

F. Elaboration of analyses and estimations of the eligibility for implementation of the trade mechanisms of the Common Agricultural Policy (CAP) of the European Union;

G. Participation in intra-‐ministerial and intra-‐governmental working groups;

H. Participation in meetings with experts of the European Commission and the Member States;

I. Execution of specific duties and responsibilities as a member of the Permanent Commission on Trade mechanisms -‐ the body, designated to be responsible for the monitoring of the implementation in Bulgaria of the trade mechanisms of the CAP;

J. Participation as a member and deputy leader of the Bulgarian-‐Dutch LCSP core team for the implementation of a bilateral cooperation project No PPA05/BG/9/3 “Land Consolidation Strategy and Program for Bulgaria (LCSP)” between the Ministry of Agriculture and Food Supply of the Republic of Bulgaria and the Dutch Government Agency for Land and water Management (DLG) of the Netherlands. The project is being supervised by EVD, the Dutch Agency for International Business and Co-‐operation of the Netherlands. Further, I had responsibilities related to the execution of specific duties from submission of the application for securing of financing of the project trough implementation on a daily basis, supervision of the project progress, stirring and delivering of expected results as set up in the approved project proposal list.


Ministry of Agriculture and Food Supply 55 Hristo Botev Blvd. 1040 Sofia Bulgaria



State Administration/Civil Servant

Work experience

Dates 18 June 2001 -‐ 13 July 2006


Trade Agreements Department to the Integration Policy directorate, Ministry of Agriculture and Forestry 1. From 1 August 2005 to 13 July 2006 -‐ Chief expert in the Trade Agreements Department to the Integration Policy Directorate 2. From 1 January 2005 to 31 July 2005 -‐ Senior expert in the Trade Agreements Department to the Integration Policy Directorate 3. From 1 April 2003 to 31 December 2004 -‐ Junior expert in the Trade Agreements Department to the Integration Policy Directorate 4. From 18 June 2001 to 31 March 2003-‐ Junior expert in the Coordination of European Integration Department to the Integration Policy Directorate (coordinator of "Phytosanitary issues" and "Arable crops" working group to the Ministry of Agriculture and Forestry)


In the period between 1 October 2002 and September 2006 the main activities and responsibilities, which I have executed, as well as the main accomplishments of my career as a chief, senior and junior expert to the Integration Policy Directorate, primary consist of the following: A. Participation in negotiations for concluding of bilateral Free Trade Agreements (FTA). Bulgaria had bound commitments to conclude FTA with the countries of South East Europe that had signed the Memorandum of Understanding on Trade Liberalization and Facilitation (MoU) in June 2001 in the framework of the Stability Pact. The overall objective of the Stability Pact in the trade sector is the liberalization and facilitation of trade in the region. This objective is achieved trough a reduction and elimination of tariff and non-‐tariff barriers to trade and through the implementation of measures to facilitate trade. In conformity with the country’s commitments concerning the liberalization and facilitation of trade in the region, I took part in the negotiations for the conclusion of FTAs with the countries of the South East Europe that have signed the MoU. Under the MoU, the countries were committed to complete, by end of December 2002 a regional network of bilateral FTAs in accordance with the provisions set out in the MoU. B. Participation in negotiations with the European Commission for conclusion of an Additional Protocol adjusting the trade aspects of the Europe Agreement establishing an Association between the European Communities and their Member States, of the one part, and the Republic of Bulgaria, of the other part, to take account of the outcome of negotiations between the parties on new mutual agricultural concessions. C. Participation in negotiations with the European Commission for conclusion of an Additional Protocol adjusting the trade aspects of the Europe Agreement establishing an association between the European Communities and their Member States, acting within the framework of the European Union, of the one part, and the Republic of Bulgaria, of the other part, to take account of the outcome of the negotiations between the parties on reciprocal preferential concessions for certain wines and the reciprocal recognition, protection and control of wine, spirit drinks and aromatised wine names; D. Participation in negotiations with the European Commission on improvement of the trade arrangements for processed agricultural products foreseen in Protocol 3 of the Europe Agreement establishing an association between the European Communities and their Member States, acting within the framework of the European Union, of the one part, and the Republic of Bulgaria, of the other part; E. Participation in the negotiations for adaptation of bilateral and multilateral trade agreements to which Bulgaria was a party. Wishing to contribute to the process of


integration in Europe through the extension of the Central European Free Trade Agreement (CEFTA), the Republic of Macedonia submitted its official request on 15 April 2004 to accede to CEFTA. In view of the submitted application and in line with my job responsibilities I have participated in bilateral and multilateral negotiations for adaptation of the CEFTA Agreement to take account of the accession of Macedonia. F. Participation in the Joint Committee Meetings for implementation of the FTA, to which Bulgaria was a party; G. Preparation of reports, analyses and position papers related to the membership of the country in the World Trade Organization (WTO), CEFTA and the accession of Bilgaria to the European Community


Ministry of Agriculture and Forestry 55 Hristo Botev Blvd. 1040 Sofia Bulgaria


State Administration/Civil Servant

Education and training

Dates 01 October 2001 -‐ 06 February 2004

Title of qualification awarded

Master of Economics and Management

Principal subjects/occupational

skills covered

Name and type of organisation providing education and training

1. SOFIA UNIVERSITY "SAINT KLIMENT OHRIDSKI", FACULTTY OF ECONOMICS AND BUSINESS ADMINISTRATION 2. ERASUMS UNIVERSITY OF ROTTERDAM, FACULTY OF ECONOMIC SCIENCES


Dates 01 October 2001 -‐ 06 February 2004


Master in Business Administration (MBA)


skills covered

Name and type of organization providing education and training

SOFIA UNIVERSITY "SAINT KLIMENT OHRISDKI", FACULTY OF ECPONOMICS AND BUSINESS ADMINISTRATION


Dates 01 October 1996 -‐ 31 December 2000


Bachelor in International Economic Relations



skills covered


UNIVERSITY OF NATIONAL AND WORLD ECONOMY, SOFIA FACULTY OF INTERNATIONAL ECONOMICS AND POLITICS


Dates 15 September 1991 -‐ 25 May 1996


High School Graduate


skills covered


English Language School, Vidin, Bulgaria


1. The Netherlands Institute of International Relations Clingendael, EVD – The Dutch Ministry of Foreign Affairs

2. Projecta Project Management, Sofia, Bulgaria 3. Deloitte, Bulgaria 4. KPMG, Bulgaria

Self-‐assessment Understanding Speaking Writing

European level (*) Listening Spoken interaction

Spoken production

English Excellent Excellent Excellent Excellent

Russian Basic Basic Basic Basic

Serbian Basic Basic Basic Basic

Macedonian Basic Basic Basic Basic

(*) Common European Framework of Reference for Languages

Technical skills and competences

- MS Office: Good command of Microsoft Office™ tools (Word™, Excel™ and PowerPoint™,Access; Lotus Notes; MS PROJECT (Gantt charts); MS VISIO;

- reading of cadastral maps, land-‐consolidation maps; - Simultaneous translation skills (English-‐ Bulgarian/Bulgarian-‐English); - Generalization of positions; - Summarization of proposals skills.

Additional information MEMBERSHIP Member of the Institute of Internal Auditors in Bulgaria


Social skills and competencies

The social skills and competences, which I acquired in the course of life and career but not necessarily covered by formal certificates and diplomas, are: living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential (for example culture in the negotiation process and sports). Further during the years of work for the Ministry of Agriculture and Food Supply and at Ernst and Young I have improved my communication skills, quick decision-‐making, team-‐work abilities, work under high stress as well as my self-‐organization skills.

Organizational skills and competencies

Annexes

As a result of my work for the Ministry of Agriculture and Food Supply and Ernst and Young, UniCredit Bulbank AD, Credit Agricole Bulgaria EAD and British Embassy Sofia, my organizational skills and competences have improved in terms of:

-‐ Leadership skills; teamwork skills; achievement orientation; customer service orientation; strong analytical skills; strong verbal and communication abilities;

-‐ Coordination, administration and management of people, projects and budgets; Copies of Diplomas and Certificates awarded, incl. Transcripts Reference Letters

Documents

CV - Kristina Prodanova, picture