CV Staff DevelopmentPaul Snape

Personal Profiles1.An experienced administration and customer service individual who is a confident communication specialist across multiple levels and who always puts the customer first. Always professional both in person and when answering the phone and dealing with customer queries. A motivated team player who is a quick learner and able to stay calm under pressure.

2. An experienced administrator who has gained a variety of skills with an ability to work to deadlines and manage work load effectively. A supportive team member who can work independently. Highly organized and efficient, able to ensure that tasks are completed to high standards. Flexible, adaptable and keen to welcome the opportunity to further develop my career.

3. A professional and experienced individual with excellent customer service skills. A Good listener and communicator who is able to interact with members of the public and diffuse difficult situations calmly. An excellent team player who quickly learns new skills and is flexible, energetic and able to keep people motivated. Highly reliable with good time management skills and excellent attendance record. Experienced in communicating with a wide range of ages, backgrounds and cultural differences

Who gets the job?

What stood out?

What did you remember?

Why would you take them through to interview?

10 – 15 seconds

Eye catching

Something to capture readers imagination

Examples, not “what” but “how”

Unique

Name, company, qualifications

Roughly 150 words in length

What to include• Follow 3 rules who, what and where.• How you did it, examples• Changing to the job you are applying for. • Use wordings from person specs.

On average 46 other people will be applying for the same job

What to leave out • Age• Negatives• Reasons for gaps in employment • Don’t just state “givens” • Spelling mistakes• Punctuation errors

Task

Create a personal profile no longer than 5 -10 lines for someone within the room, without using the following words:

CommittedHardworking Reliable FlexibleTime keeping

What is the most important part of a CV

All of it!!

Types of CV’s

1.Skills based CV2.Chronological based CV

Skill Based Key Points

• The main focus is on the person• Ideal for someone with little to no work history. • Follows no particular pattern

Chronological Based Key Points

• Information in a logical order • Easy to follow • Ideal for people with a consistent work history or specific

career path

CV Do’s and Dont’s• Do include information that matches the vacancy and the

business of the employer.• Do make sure you tailor the CV to the vacancy, one CV

definitely does not fit all.• Do make sure you do a final check of the spelling, punctuation

and grammar of the CV before sending it, and then check it again.

• Do keep track of the CVs you’ve sent, nothing shows lack of interest more when the employer rings than not knowing you’ve applied.

• Don’t make it too long and repetitive.• Don’t forget to include a covering letter.• Don’t forget to do your research on the company and what the

job role is, important for your CV, but also for your potential interview

Task• Look through the CV’s and pick two positives and two

negatives from each one. • Which CV would you take through to interview and why, which

ones would you discard.