TARUN PRATAP SINGHMobile: +91-8408881974

E-Mail: thetps102@gmail.com

To play an important role in field of TELECOMMUNICATION through my structured learning, sound understanding and excellent analytical skills in order to achieve personal growth and contribute towards organizational success.

PROFESSIONAL SYNOPSIS

2008 B.E. [*69.14%] with specialization in Electronics and Communication from Lingaya’s Institute of Management and Technology, Faridabad, affiliated to M.D.University, Rohtak, approved by AICTE.

2004 12th [*73.80%] from Tagore Academy Public School, Sect.-3, Faridabad, affiliated to C.B.S.E.2002 10th [*81.00%] from Taksh-shila Model Sr. Sec. School, Sect.-3, Faridabad, affiliated to

H.B.S.E., Haryana.

EXPERIENCE DETAILS

TECH MAHINDRA LTD., PUNE (Jan 2014-to-Present)JOB PROFILE: Sr. Network EngineerDEPTT. : Fault management – CS Core/IREG, L1 supportMS : BASECOMPANY, BELGIUMNature of Work :

Good knowledge of GSM/GPRS/UMTS/SS7/SIGTRAN. Working experience on Ericsson CS-core nodes MSS/HLR/STP based on Ericsson AXE 810

platform (APZ 212 40/50, APG40) and MGW based on CPP platform. Basic overview of Blade Cluster, APG 43.

Handling Major/Medium/Minor trouble tickets and ensure the closure within agreed SLA for CS-Core as well as IREG related issues.

Troubleshooting of various system related alarms like CP/AP/RP Fault, Signaling (CCITT7/M3UA) related alarms, Size Alterations, Blocking, SNT Faults, PRI related alarms.

Performing PM activity of all core nodes on Daily/Weekly/Monthly and Yearly basis in order to ensure smooth operations of network.

Handling all Network related issue as well as customer/Roaming partner’s complaints like National/International/IREG related issues for call/Signaling/SMS/Data services by analyzing the corresponding traces through Astellia/Netscout/Call Path Tracing and coordinating/following-up with all respective stake-holders if required for resolving the issues.

Sound understanding of Call, Signaling, SMS flows and interfaces, protocols. Handling Operational Requests raised by customer for performing any change in the network

by raising and implementing the RFCs for the same.- E1 Augmentation, C7 Signaling link/LS/route configuration, M3UA Signaling

association/route configuration, B-Number Table updating, Defining SNTs etc.- Setting new Roaming partners in test environment for performing IREG testing.- Setting new partners for commercial launch of Roaming services.

To Coordinate with Basecompany stakeholders as well as Roaming partners for building new Roaming relationship between new partners.

To perform all kind of IREG testing GSM/GPRS/UMTS/CAMEL/LTE through Implementa tool. To perform all kind of short tests on request of customer as well as Roaming partners

through Implementa as well as Keynote SIGOS tool. Tools Used:-

Ericsson OSS Client, WinFIOL, BMC Remedy, MXPD Astellia, Netscout, Implementa, Keynote SIGOS.

ERICSSON INDIA GLOBAL SERVICES PVT. LTD., NOIDA (Nov 2011-to-Dec-2013)JOB PROFILE: Engineer-1st Level AssuranceDEPTT. : GNOC – FO Core

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MS : AIRTEL, AFRICANature of Work :

Active surveillance of alarms of all core nodes as well as BSCs and raising Trouble Tickets/Work Orders as per the severity of alarms within defined Response Time. To perform first level troubleshooting of alarms or escalate the issue to concerned team, if required, timely in order to meet agreed SLA.

Taking care of core domain of ERICSSON as well as HUAWEI vendor. Attending the request/incident raised by the customer (AIRTEL) instantly and escalating to

the concerned teams after providing first level analysis by raising Trouble Tickets to provide quickest solution/resolution.

Monitoring EOS (End of Selection) counts and raising TT as per defined criteria. Monitoring core KPI parameters and raising TT in case of any deviation from defined

thresholds. Analyzing the core alarms due to Non-Live nodes/routes/signaling links/connectivity on timely

basis and providing all the necessary details to planning and optimization team required to make them working on core alarm reduction by raising CR's to SRF team.

To work upon Blocked devices of all live routes and escalating them to the concerned team on daily basis to ensure N/W.

To work in direction of automation and innovation by making various scripts/macros to ensure efficient operations and to fulfill the customer demand.

Tools Used:-Ericsson OSS Client, Netcool (One FM), Huawei IManager M2000, WinFiol, BMC Remedy (One TM), EOS Tool, KPI Tool.

ZTE TELECOM INDIA PVT. LTD. (NNOC Deptt.), Gurgaon (Feb 2010-to-Nov 2011)JOB PROFILE: NOC Engineer (GSM-NSS)MS : STEL, AIRCEL, TTSLNature of Work :

Monitoring all Core alarms and escalating to the concerned as per the escalation matrix by creating TT in suitable priority in order to get the issue resolved within SLA.

Signaling trace, ISUP Trace, Location Trace of a particular Number, E1 Augmentation, changing LAC.

E1 Augmentation, changing LAC. Preparing & Analyzing the N/W Performance Reports like RF & Core KPI MAPA Reports, BSS

Outage Reports etc. Create Templates and MACROs for reporting purpose. Direct interaction with the customer regarding any issue related to KPIs & Performance

Reports. Highlighting deviation in various KPI Parameters (BSS-TASR, CSSR, TCH Drop, TCH Block,

SDCCH Drop, SDCCH Block, HOSR, LuSR, N/W Availability; NSS/CORE-ASR, CCR, SCR, PSR, LuSR, N/W Utilization, POI Utilization, Trunk Congestion; DATA-Data N/W Availability, Accessibility, Retain ability, Quality (GPRS, EDGE), Peak Utilization etc.).

Tools Used:-Netnumen, EMS, UNMS (BSS Client, MSCS Client, MGW Client, HLR Client)

CICADA COMPUTER PVT. LTD. (sub vendor of LG ELECTRONICS) (Nov 2008-to-Apr 2009)JOB PROFILE: GET – O&M (TSG Deptt.)MS : BSNL (WLL Service)Nature of Work :

Regular Testing & Preventive maintenance of BTS, BSC and BSM based on CDMA Platform. Extracting Back-up of PLD (Subscriber Data) file from BSM. Troubleshooting of Hardware or Software related system alarms or faults on customer

escalations like Cell Down, Site Down, BSC Down, BSM Problem, VSWR Problem and Coverage Problem.

PROFESSIONAL TRAINING

AXE Operations and Configurations at ERICSSON GLOBAL, NOIDA. IP Technology under Ericsson Technical Certification Program (ETCP) at ERICSSON.

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Diploma in RF Planning & Optimization (1 MONTH) at MOBILE COMM. PROFESSIONAL INC., Gurgaon. - GSM Essentials, N/W Planning Basics.- Practical Knowledge and working experience of Drive Testing.- N/W Planning Basics.

NSS TRAINING at ZTE TELECOM INDIA PVT. LTD., Gurgaon.- SS7 Signaling Architecture, layers, Protocols, N/W Elements & their functions. - Call Flow, Call Trace, Signaling Trace, Switch KPI Parameters (Analysis & Optimization).

N/W PLANNING & OPTIMIZATION at ZTE TELECOM INDIA PVT. LTD., Gurgaon. - GSM Essentials.- RF Channels, Parameters, Optimization through Case Study.

STRENGTHS

Positive, Confident, Optimistic, Honest, Flexible and Good Team player. Good Communication, Interpersonal skills and Analytical Skills. Quick learner and always eager for learning. Ability to take initiative to drive positive change. Get adjusted with new working environment at a faster pace. Leadership quality for taking the responsibility of the team.

PERSONAL DETAILS

Father’s Name : Mr. Jitender Pal Singh Sex : MaleMarital Status : UnmarriedNationality : IndianLanguages Known : English, HindiPermanent Address : Plot No. - 27, Kaushik Farm, Near Church, Bhagat Singh

Colony, Ballabgarh, Faridabad – 121004 (Haryana)Passport No. : G9853786Hobbies : Listening music, Cooking, Playing Badminton and Volleyball.

I, solemnly declare that the details furnished above are fully correct to the best of my knowledge.

Date : __/___/______ TARUN PRATAP SINGH

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