Curricula Vitae Christopher David Bond cbond05@gmail.com

Christopher David Bond

22 Hanley Close, 67 Ridge

Road,

Pinetown 3610

(074) 788 0347

cbond05@gmail.com

OBJECTIVES

To Whom it may concern,

Thank you for taking the time to

consider my application. As a

young, ambitious, energetic

and driven individual I

continually seek to consistently

develop my skills and career

prospects. I feel that this is one

factor which has driven me to

apply for your company and

where I hopefully can seek

professional development.

Regards,

Christopher David Bond

BIOGRAPHICAL

ID NUMBER : 8807265083089

DOB : 27TH JULY 1988

CODE 8 DRIVERS LICENSE

Owns Personal Vehicle for

transport

CHRISTOPHER DAVID

BOND HIGH VALUE CONSULTANT

EXPERIENCE

(2014 – present)

HIGH VALUE CONSULTANT CELL C, WESTVILLE Handling data and financial queries from customers

Liaise with team leaders and co-workers

Consult customers on all queries related to technical concerns

Collect data on queries and interpret information

Present valued customer service and ensure quality service

Relay any technical or customer related concerns that could benefit

the company’s performance

Preform welcoming service calls and contact customers for reviews

Consistently keep updated on all new services and packages

Be aware of all essential policies and legalities with regards to Cell-C

terms and conditions whilst keeping the customers best interests

(2011 – 2014)

TECHNICAL CONSULTANT CELL C, WESTVILLE Diagnose and resolve technical hardware and software related issues

regarding modem and internet connectivity

Electronically respond and assist customers on any queries related to

their internet and contract with the company

Provide helpful and friendly advice to customers to ensure a high level

of customer satisfaction

Administer desktop software

Research inquiries on available resources

Liaise between team , customer, and higher level management in

order to correctly adhere that all parties are satisfied

Capture, and track all urgent requests

Prepare detailed activity reports

Route problems and request and ensure request is adequately dealt

with

Uphold company repertoire and ethos

Work effectively within a team environment

Maintain and continues keep updated with newer system information,

changes, and updates.

(2009 – 2011)

SALES ASSISTANT THE TOY SHOPPE, PAVILION

Provide friendly on hand customer service

SKILLS

WORK

MICROSOFT OFFICE

DATA RECORDING

CONSULTING

INTERNET

CUSTOMER RELATIONS

PERSONAL

COMMUNICATION

ORGANIZATION

TEAM PLAYER

CREATIVITY

SOCIAL

PROFICIENCIES

LANGUAGES- VERBAL

ENGLISH

AFRIKAANS

WRITTEN

ENGLISH

AFRIKAANS

REFERENCES

Mrs. Patricia Mc Cullen: The

Toy Shop, Pavilion – Store

Manager, (Cell) (074) 138

0411

Mr. Dolf Fourie: ABSA

Ladysmith- Manager, (Tel)

(036) 6377071

Mr. Mohammed Ebrahim:

Cell C Westville- Team

Leader, (Cell) 084 777

1249

Process and record daily sales

Merchandise and market product

Maintain store cleanliness and product merchandising

Kept detailed records for loss prevention

Implored a high level of awareness with company policies and

procedures

(2008 – 2009)

BANK TELLER (PART-TIME) ABSA BANK, LADYSMITH

Recorded and calculated daily intake totals

Assisted customers on queries and bank related transactions

Managed bank related activities such as processing deposits, and verifying transaction material

Report any/all suspected malicious transactions

Maintain detailed records of transactions processed

Implore careful customer service to ensure high quality service to the customer

Processed foreign exchange transactions

EDUCATION

(2002 – 2007)

NATIONAL SENIOR CERTIFICATE LADY SMITH HIGH SCHOOL

TRAINING

(2016)

FIBER OPTIC TO-HOME TRAINING - VUMATEL

(2012)

BLACKBERRY Z10 TRAINING

(2012)

RED BULL MOBILE HEADSET TRAINING

(2011)

BLACKBERRY PROVISION TOOL TRAINING

(2011)

BEAM CALL CENTRE TRAINING PROGRAM

(2011)

HP SERVICE DESK CALL CENTRE TRAINING

(2011)

INTERNET USAGE & DATA PACKAGING

LEADERSHIP EXPERIENCE

(2012)

TEAM LEADER (TEMPORARY)

CELL C, WESTVILLE

Provide motivation and inspiration to members in the team to surpass their potential

Maintaining a corresponding awareness of departmental and company objectives

Employing a sense of ownership within team , and imploring a solution based ethos

Presenting an active and supportive presence in the work place

Constantly monitoring process and progress of fellow team members, as well as organising and designing day to day coaching teams

Imploring a positivist and optimistic outlook

Researching and investigating potential developments for team improvement

Ensuring a well-managed administrative procedure for employees, and tracking their adherence to schedules

Instilling , and communicating organisations core values, visions, and purpose to employees to ensure employee morale

Ensure that employees provide quality customer service

Manage complaints, questions, and queries where necessary

Actively participating and orchestrating team meetings and maintaining a level of team cohesiveness