RRAVIAVI G GUPTAUPTA Mobile: +91 9811921208 ~ E-Mail: ravigupta3011@yahoo.com

Senior Technology Professional: Spearheading Business Centric I T Roadmaps and Global Enterprise Growth Strategies with:

Service Delivery Management IT Infra Management Project Management Vendor Management

PROFESSIONAL SYNOPSIS

Information Systems professional with over 17 years’ rich experience in IT Infrastructure Management, Vendor Management, Team Management and IT Helpdesk.

Currently associated with Interra Infotech India PVT. Ltd. As Sr. Manager -IT.

A keen strategist & implementer with demonstrated abilities in execution of numerous Installation/ Network Architecture setup projects.

Acquires a clear understanding of the IT industry, technology trends with the distinction of instituting new practices to achieve business excellence.

Demonstrated abilities in System Procurement & Management, Networking, System Administration & Management, Vendor Management and Co-ordination with Project Heads for requirements.

Adroit in implementation, installation & configuration of Mail server, System Centre, Virtualization, Firewall, Email Security, Virus Protection, Proxy etc.

Adept in end-to-end installation & implementation of Domain & Networks entailing Active Directory, DNS, DHCP, IIS, Proxy, Email servers & Firewalls.

Proven skills in installation, maintenance & support for large corporate networks & environment with over 700 computer systems & other equipments.

Strong analytical skills in troubleshooting complex Hardware & Software issues.

Enhancement Network Monitoring by using latest monitoring tools.

Participate in organizational activities like recruitment in IT Field.

Participate in organizational activities like ISO Certifications.

Providing Annual IT Budget.

CERTIFICATIONS/TRAINING

Microsoft Certified System Engineer (Win 2003) MCTS(Win2008- Virtualization,Sql2008 Server & Exchange 2010) MCITP(Win2008) Sql2012 Server Administration VMware Certified Professional ver 5 (VCP) Cisco Certified Network Associate (CCNA) Cisco Certified Security Professional (CCSP) IBM Certified Specialist - Midrange Storage Technical Support V2 ITIL V3.0 Foundation Certified Red Hat – Linux Trained

SKILL SET

TECHNICAL

Hardware : Compaq, HP, IBM Desktops, Laptops & Network Printers; Compaq Proliant, IBM X-Series Servers, IBM Blade servers, HP Net Server, Dell SC/ Poweredge Server, Acer Altos Server, etc.

Operating Systems : Windows 3.11, 9X/ ME, NT 4.0, XP, Vista, 2000 family, MS DOS, Windows 2003, Windows 2008, Linux EL 5.0.,Esx3.5.Vmware

Networking : LAN, WAN, Access Points, Wifi, Cisco Routers, Switches, Firewalls (Cisco PIX, Sonic Wall, Juniper SSG-550, Dlink ) etc.

Server Technologies : Windows 2K Server, Microsoft Exchange Server 2000/ 2003/2007/2010, Proxy, RAID, MS SQL Server, IIS, Windows 2003 Enterprise Server, Windows 2008 Server, Linux Squid, Qmail, Samba Server, Lync Server 2010,System Centre Suite; Axapta 4.0 and 2009 implementation and administration, Domain controller (DC) & Additional Domain controller (ADC), DNS, DHCP, VPN, etc.

Security technologies : Trend Micro Anti-virus Server, Sophos Antivirus Management, Microsoft ISA 2004/2006Back Up Tools : Dantz Backup 5.6, Veritas Netbackup 6.5 and System State Backup, Dell Equal logic PS 6500

server, Symantec Back exec 2010.

FUNCTIONAL

Project Management Plans, directs and coordinates activities of assigned projects to ensure project goals and objectives are accomplished

within approved timeframe, scope and budget. Manages project scope by assessing requirements changes, determining and conveying impact on budget, time and

risk. Develops integrated baseline project plans applying estimating models. Providing task based schedule and cost forecasts and assists in assessing risk based provisions. Determines quality standards and oversees the execution of project deliverables and management documents. Tracks issues, conflicts and resolves. Develop communication plan for Sponsor, Stockholders and project team Project closer activities.IT Infrastructure Management Maintaining updated documentation for current hardware and software configurations, and also for proposed future

installations & modifications to the current environment. Developing and negotiating with vendors for timely supply of computer peripherals and hardware devices to facilitate

smooth project activities, ensuring compliance with SLA.

Systems & Server Administration Managing installation of MS Windows Servers, Network equipments, desktops and other peripherals. Designing the Backup Strategy & ensuring scheduled/unscheduled Backups as per backup plan & restoration. Installing, configuring & maintaining Domain Controller, Additional Domain Controller, DNS, DHCP, Email server, IIS,

Anti virus, Firewall and Proxy Servers. Managing the Local & domain wide groups & users. Configuring Redundancy in the servers for fault tolerance with User Security and Disk Space management to optimize

the server utilization.

Networking Managing administration of Information System, Network Topologies, involving design of network layouts,

configuration and maintenance of servers and databases. Assisting in the design and implementation of the network (LAN & WAN), troubleshooting network problems, conflicts

and connectivity issues. Networking using Windows 2000 & 2003 (Installation & Troubleshooting) Maintaining the Network Infrastructure LAN/WAN. Managing the Installation, migration and configuration of network

equipments including Switches, Routers, manage Local and Domain wide groups. Installing Mail Server & Email Network. Implementing Firewalls, Security Products & reviewing them periodically.

Customer/ Technical Support Providing desk side support at early stage for addressing and resolving performance bottlenecks. Ensuring maximum network uptime and suggesting improvements in the operations & processes to make the system

full proof. Providing value added customer services by attending to their queries and resolving customer issues.

CAREER SCAN

July’12-Till now Interra InfoTech India PVT. Ltd. Sr. Manager - ITJan’11 – June’12 IT SOLUTIONS INDIA PVT. LTD., DELHI Project ManagerJan’09 – Dec’10 APPL Industries Ltd, GURGAON Sr. Manager – ITSep’03 – Jan’09 TECTURA INFOTECH, NOIDA Manager – ITAug’98 – Aug’03 IT SOLUTIONS INDIA PVT. LTD., DELHI Senior EngineerJun’97 – Jul’98 INNOVATOR INDIA PVT. LTD., DELHI Resident Engineer, Amity Business School

NOTABLE CONTRIBUTIONS

At Interra InfoTech, Noida

Managing IT Infrastructure for 4 office locations with a team of 9 Network Administrators and Technical Support Engineers.

Played a pivotal role in successful handling complete network (WAN/ LAN) of 500 computed systems, Six leased lines, routers(Cisco2821), three firewalls (Cisco ASA 5520 and Pix 515E) and over 34 servers In India Region. Also handled Linux squid and SVN server.

Participated in completing all the documentation required for I.S.O. related work with management.

Achievements: Successfully handled the migration of Mail Environment from 2003 to 2010 sp1. Successfully done Lync 2010 Server integration with existing environment. Credited for timely completion of project involving Upgrading of network from Windows 2000, Windows 2003 Server

Systems to windows 2008 R2 environment. Playing a key role to make environment on virtualization from Physical to provide redundancy.90% of servers are

running on virtualization. Playing a key role to make environment with maximum uptime and provide continue monitoring for critical services. Successfully complete the installation and configuration of System Centre Suite. Successfully complete the new helpdesk site which reduce complaints by 30 %. Successfully done the network migration of all firewall from Cisco PIX 515 to Cisco ASA 5515x.

At IT SOLUTIONS INDIA PVT. LTD., DELHI

This role is responsible for leading a project team in delivering a solution to the customer using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract. Overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. I am responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer. I provide day to day direction to the project team and regular project status to the customer.

Doing POC for Enterprise Vault, Backup Exec, Mailing Solution like exchange 2010, Virtualization product like Hyper-V and VMware and Juniper UTM devices.

Achievements:

Anand And Anand[Security Infra up-gradation( On Juniper-HA), exchange migration( from 2003 to 2010SP1),EV up gradation]

Naukti.com [Designing and Consolidation of Servers(50 Nos.) in Virtualization]

C K Birla [exchange migration( from 2003 to 2010SP2)]

Embassy India [exchange migration( from 2007 to 2010SP2)]

Gemco Design [ Infra Up-gradation from windows 2003 to windows 2008 R2 and Site to site connectivity on sonicwall NSA 240]

Dantal Hydraulics Ltd [exchange migration( from 2003 to 2010SP2)]

Dotsquare Services [Security Infra up-gradation( On Juniper SSG 320M) and switches]

Religare [Symantec Protection Suites- Symantec Messaging Gateway]

Varahi Ltd. [Site to site connectivity on sonicwall NSA 240 and domain on windows 2008 R2)

Derricwood [Domain on windows 2008 R2 and exchange 2010 Sp2 & Cisco ASA 5510)

Honda Trading [Domain on windows 2008 R2 and exchange 2010 Sp2]

Tilda Rice Land India Pvt. Ltd. [exchange migration( from 2003 to 2010SP2) and Sonicwall NSA 2400 ]

At APPL Industries Ltd, Gurgaon

Spearheading a team of 6 System Administrators and Developers at Four locations. Managed Email Server based on exchange 2007. Credited for significant contributions in maintaining Heterogeneous environment with virtualized concept of Data

Centre. Instrumental in ensuring adherence to all I.S.O. guidelines by maintaining proper documentation. Pivotal in defining the Asset Management Procedure for keeping up to date inventory of IT Peripherals & devices. Demonstrated excellence in managing all offices of APPL Domain and its IT Infrastructure.

Achievements: Configured the IBM Blade Centre Server (HS 22) and Dell Equal logic SAN PS 6500 Device on Data Centre. Played a key role in providing 24 hours online monitoring & reporting of Network Systems & Devices through MS-

SCOM 2007 application. Instrumental in completing implementation of an Anti-virus in the network using Trend Micro Enterprise Suite. Played a key role in Implementation, administration and management of Microsoft Dynamic NAV2009 (Navision ERP). Distinction of handling complete network (WAN/LAN) with strength 100 computer system, four leased lines, Cisco

routers, firewall (Cisco ASA 5000),Sonic Wall TZ210 and over 10 servers in HO & 4 servers at branch offices. Instrumental in ensuring adherence to all I.S.O. guidelines by maintaining proper documentation and managing

service desk using through Manage engine Service desk plus ver 8. Played a key role in providing 24 hours online monitoring & reporting of Network Systems & Devices through OP

Manager ver 8.2 application.

At Tectura InfoTech, Noida

Played a key role in administration and management of Microsoft Axapta 4.0 Server (ERP) with .net technology. Demonstrated abilities in managing Network Domains for 4 office locations with a team of 6 Network Administrators

and Technical Support Engineers.

Played a pivotal role in successful handling complete network (WAN/ LAN) of 500 computed systems, three leased lines, one broad band link, routers, three firewalls (Cisco Pix) and over 14 servers In India Region. Also handled Linux Qmail, Samba server and SQL2000/2005 database servers.

Instrumental in handling a project involving installation of Compaq ProLiant rack Servers and Acer Altos Server, as well as adding additional servers in all the branches.

Achievements: Successfully handled the installation and management of Share Point Portal Server 2003 as well as implemented an

Anti-virus in network using Sophos Enterprise. Credited for timely completion of project involving Upgrading of network from Windows NT 4.0 to Windows 2000,

Windows 2003 Server Systems. Participated in completing all the documentation required for I.S.O. related work with management. Received wide appreciations of managing Tectura Malaysia Office System/ Network setup with help of one System

Admin still maintained Zero network or system downtime. Distinction of introducing New Online Support Systems (Numera footprint 9.0) in organization. Awarded for dedication in working for Company.

At IT Solutions India Pvt. Ltd., Delhi

Demonstrated excellence in execution of various projects entailing installation, configuration, operations & troubleshooting of IT & Network infrastructure of the client.

Spirited efforts in providing networking security solutions like corporate antivirus (NAV Co Ver. 7.0), Raptor Firewall (Symantec), etrust Firewall (Computer Associate), IDS, Asset Management, and Arc Serve Brightstore 2000 while working as a resident engineer at H.F.C.L (Gurgaon).

Instrumental in handling facility management for Tec Nova India Ltd as a System Administrator involving installation and configuration of all the desktops (Win XP) and four servers (win2000 advanced server).

Successfully carried out all I.T tasks of installing and configuring Symantec Firewall 7.0, Exchange 2000 Server, NS SQL 2000 Server and VSNL leased line 512 kbps for Tech nova.

Achievements:

EFY Enterprises Pvt. Ltd. [Installation of WIN 2000, SQL Server, Mail Server]

HFCL [Gurgaon] [Designing and creating NT4.0 Network & Environment]

IVO Power Engineering Ltd. [Installation of NT4.0]

Hero Motors [installation of NT 4.0 & Oracle 8.0i Servers]

SSPL [Designing & creating Structure Cabling]

MBD Group [installation of NT 4.0 & Oracle 8.0i Servers]

Olympus India Pvt. Ltd. [Installation of Win 2000 Server and mail server]

Thomson Press Ltd. [Installation of Win2000 Server & Oracle 8.0i Server]

Hind Industries Ltd. [Installation of Win2000 Server & M daemon]

Centre for Media Studies [Installation of Win 2000 Server & Cabling]

Tecnova India Ltd. (Providing Facility Management Services)

At Innovator India Pvt. Ltd., Noida (UP)

Gained significant knowledge of designing & implementing large Windows NT network including installation & troubleshooting of several Network devices.

ACADEMIC

2008 Bachelor of Technology (Computer Science) from Rajasthan Vidhyapeeth. Secured 68% Marks/Div.

1996 Advanced Diploma in Computer Hardware & Maintenance from ET & T, Delhi, Secured A+ Grade.

1995 Diploma in Electrical Engineering from B.T.E., Lucknow. Secured 76% Marks.

PERSONAL DOSSIER

Date of Birth : 2nd July, 1977Address : 100, Ground Floor, Sector-1, Vaishali, Ghaziabad-201010, (U.P). Passport Details : No. G0481303 valid up to: 09-11-2016Linguistic Abilities : English & Hindi.