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27 JULY 2015 CX ADD-ON FARES (AGENT GUIDE)

CX Add-on fares (AGENT guide) Guide... · STEP 4: BOOK AND PRICE ENTIRE ITINERARY A. After booking the add-on, as per the fare sheet (step3), price the entire itinerary to calculate

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27 JULY 2015

CX ADD-ON FARES (AGENT GUIDE)

1

pg 2• Basic Add-on Fare Conditions

pg 3• Steps to Build a CX fare with Add-on

pg 4• Correct Booking Class & Fare Break Point

pg 5• Q Surcharges

pg 6 • Pricing CX Base Fare

pg 7 • Pricing Add-on Fares

pg 8 • Price Entire itinerary (Fare + Tax + Q )

pg 9 • Correct Baggage Allowance

pg 10• Most Significant Carrier (IATA Resolution 302)

pg 12• Ticket Setup

pg 14• FAQs

pg 15• Additional Examples

pg 23• Using CXagents for more help

2

BASIC ADD-ON FARE CONDITIONS

All up-to-date Add-on fare sheets are found in CXAgents / Fares & Service Request / Current Fare Sheet

There is no limit to how many add-on sectors can be added to an ex Australia CX Market fare

Add-ons can only be sold with applicable CX Market fares departing from Australia

Add-ons are non-seasonal

Add-ons are non-directional so the fare to fly FRAZRH is the same as the fare to fly ZRHFRA

Add-ons take on the rules of the CX market fare with which they’re ticketed (Validity, TTL, Penalties)

Add-ons can be reissued as per CX Reissue and Rebooking policy: CX Rebooking and Reissue policy

You must charge the add-on price to match the cabin pax are travelling in on CX, where applicable and as determined by chosen fare breakpoint

Example 1 If pax are travelling CX Premium Economy and add-on fare sheet has one price for Economy Add-on and a different price for Premium Economy add-on, you must charge the Premium Economy add-on level, even if add-on carrier does not have a Premium Economy cabin.

Example 2 If there is only Economy Add-on levels and pax are travelling CX Premium Economy, charge the Economy add-on price even though add-on carrier has a Premium Economy cabin, pax travel Premium Economy at no extra charge.

v

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3

STEPS TO BUILD A CX FARE WITH ADD-ON

Step 7: Ticket Setup

Refer to your ticket centre or consolidator Basic Manual Build

Step 6: Determine Correct Baggage Allowance

CX Standard Baggage Allowance for CX sectorsMost Significant Carrier for Add-on sectors

(IATA Resolution 302)

Step 5: Total Selling Price

CX base fare + add-on fare + taxes + any extra Q surcharges

= pax sell price

Step 4: Use GDS to Quote

Book Add-onPrice entire itinerary

(Total Taxes & Extra Q Surcharges)

Step 3: Use Add-on Faresheet to

Find city pair Zone/Gross Sector Price/Carrier/Booking Class

Step2: Use GDS to Quote International ticket

Note Q surcharges Price CX Base Fare

Step1: Determine Correct Booking Class (Fare Break point)

Itinerary Add-on Faresheet

4

STEP 1: DETERMINING CORRECT ADD-ON

BOOKING CLASS (FARE BREAK POINT)

The itinerary break point determines the correct booking class so choose the CX segments – outbound or inbound – to which the add-on(s) will be linked.

Example 1

Option 1: Link BOSLON to CX outbound SYD-HKG-NYC

Option 2: Link BOSLON to CX inbound FRA-HKG-SYD

As per Fare sheet BA class mapping to

CX V is Q class (As per the exception

note on the fare sheet)

As per Fare sheet BA class mapping to

CX M is M class (Same as CX)

5

STEP 2A: Q SURCHARGES

Example 2

A. This example is a one way itinerary. The add-on is linked to the outbound flight.

B. With the correct booking class chosen (step 1), we use GDS to price entire itinerary for purpose of checking Q surcharges.

NB: Do not price as Oneworld or Global Explorer fare – this may give you incorrect figures in regards to other airline fuel surcharges that are sometimes collects as Q

C. Q surcharge(s) are shown in the fare calculation, based on cabin of travel and must be collected,

regardless of whether itinerary reflects stop or transit.

D. Q surcharges are in a pseudo currency used for ticketing called Neutral Units of Currency (NUC).

E. NUCs equal USD.

NUC5.80 HKG transit charge

NUC225 AA Fuel Surcharge

6

STEP 2B: PRICE CX BASE FARE CX Add-ons can be used with CX year round and tactical market fares (including wholesale fares).

A. Use GDS to price the CX base fare and note any Q surcharges in the fare calculation on the right – these are included in your base fare.

So far, our fare to pax is AUD$1,058.00

NUC5.80 HKG transit charge

7

STEP 3: DETERMINE ADD ON FARE

A. From the Add-on fare sheet, find the city pair in the Zone table and thus the sector sell price.

B. Choose the correct carrier as per the list of participating carriers and/or the Zone table

C. Note the carriers required booking class as per the Class Mapping table

D. Add the sector cost to our calculations

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8

STEP 4: BOOK AND PRICE ENTIRE ITINERARY

A. After booking the add-on, as per the fare sheet (step3), price the entire itinerary to calculate total taxes.

NB: Do not price as an Oneworld or Global Explorer fare – this may give you incorrect figures in regards to

other airline fuel surcharges.

B. Ignore the fare – we are only interested in the taxes and Q surcharges

C. Note any additional Q surcharge(s) as shown in the fare calculation.

a. All Q surcharges shown here must be collected, regardless of whether stop or transit

b. In our itinerary below there is 225.00 additional Q surcharge

D. Remember Q surcharges are in a pseudo currency used for ticketing called Neutral Units of Currency

(NUC). NUCs equal USD.

E. You must convert the NUC225 into AUD by multiplying by the Rate of Exchange (ROE) which appears at

the end of the fare calculation then add it to the Fare Base.

NUC225 AA Fuel Surcharge

IGNORE FARE

Rate of Exchange (ROE)

HKG transit charge already collected

in CX base fare $1058.00 (Step 2B)

Subtract lower

number from

higher to get your

total taxes

payable

9

STEP 5: CALCULATE TOTAL SELLING PRICE

A. Add the taxes, and additional NUCs to our fare build

FARE ROUTING BKG CLASS AUD

CX Base fare inc. Q SYDHKGLON V $ 1,058.00

AA Add-on LONNYC V $ 368.00

Taxes - - $ 451.49

Additional Q (NUC225 x 1.288089) $ 290.00

TOTAL FARE TO PAX $ 2,167.49

STEP 6A: CORRECT BAGGAGE ALLOWANCE CX STANDARD BAGGAGE POLICY EX AUSTRALIA Economy Premium

Economy Business

Class

All destinations (excluding North America & promotional exceptions) 20kg 25kg 30kg

All Journeys including a North America destination 2PC x 23kg

2PC x 25kg

2PC x 30kg

CX CURRENT PROMOTIONAL EXCEPTIONS

(Refer to relevant Fare sheet for full details)

1. Year round Fares to China / KHH / RMQ / TPE

30kg 30kg 30kg

2. Year round fares to SPK (Departures DEC-FEB only)

3. CX 2016 Earlybird Fares to UK/Europe & Beyond DOH destinations

(Departures 01MAR16 to 30NOV16 only)

4. Year round Fares to UK/Europe & Beyond DOH destinations

(During 2016 Earlybird sales period 24AUG15 to 31DEC15 only)

(Departures 01MAR16 to 30NOV16 only)

BAGGAGE ALLOWANCE ON CX ADD-ON FARES

For all tickets issued on/after 01APR15

Baggage allowance on the Most Significant Marketing Carrier (MSMC) applies as per booking class for the journey of the baggage. This is in accordance with IATA Resolution 302. Details as per below hyperlinks :

For all tickets issued on/before 31MAR15

Baggage allowance on the Most Significant Operating Carrier (MSOC) applies as per booking class for the journey of the baggage. This is in accordance with IATA Resolution 302. Details as per below hyperlinks

For more information on baggage please refer to:

CXAgents www.cathaypacific.com

Sell Price to our client is $2,167.49

10

STEP 6B: MOST SIGNIFICANT CARRIER

(IATA RESOLUTION 302)

IATA has divided the world into three Tariff Areas but within a Tariff Area there are a few sub areas:

IATA Tariff Areas Sub areas

North America, Central and South America, Hawaii T1

USA, Canada, Mexico

Caribbean

Central America

South America

Europe, Middle East T2

Europe

Middle East

Africa

Asia, Guam, Southwest Pacific T3

Japan, Korea

Southeast Asia

South Asian Subcontinent

Southwest Pacific

The Most Significant Carrier for purposes of calculating whose baggage allowance applies for the journey is:

1. The first carrier crossing one IATA Tariff Area to another IATA Tariff Area or 2. The first carrier crossing the IATA Sub-area (for travel within a Tariff Area) or 3. The first carrier flying an international sector (for travel within a Sub Area)

There are two exceptions to the above:

1. When journey only to USA or Canada, baggage allowance on first Most Significant Marketing Carrier (MSMC) selected at the beginning of the itinerary applies throughout the entire itinerary, regardless of stopovers.

2. When journey includes USA or Canada, a. If USA/Canada is furthest point on itinerary, baggage allowance on first Most Significant Marketing

Carrier (MSMC) selected at the beginning of the itinerary applies throughout the entire itinerary, regardless of stopovers.

b. If USA/Canada is NOT furthest point on itinerary, baggage allowance on the Most Significant Marketing Carrier (MSMC) applies as per booking class for the journey of the baggage.

TIP: Your GDS should display the Most Significant Carrier applicable to each baggage journey, when pricing

your itinerary. An example is as per below - please check with your GDS Helpdesk for correct entry

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MOST SIGNIFICANT CARRIER EXAMPLES

Example 1: SYD (T3) QF x/HKG (T3) CX LON (T2)

= The first carrier crossing one IATA Tariff Area to another IATA Tariff Area Baggage Journey: SYD-LON CX is MSC

EXAMPLE 2 MEL (T3:SWP) QF X/SIN (T3:SEA) CX HKG (T3:SEA)

= The first carrier crossing the IATA Sub-area (for travel within a Tariff Area) Baggage Journey: MEL-HKG QF is MSC

EXAMPLE 3 BNE (T3) CX X/HKG (T3) CX X/PAR (T2) OU SPU (T2)

= The first carrier crossing one IATA Tariff Area to another IATA Tariff Area Baggage Journey: BNE-SPU CX is MSC

EXAMPLE 4 CNS (T3) CX X/HKG (T3) CX ROM (T2:EUR) AZ ATH (T2:EUR)

= The first carrier crossing one IATA Tariff Area to another IATA Tariff Area Baggage Journey: CNS-ROM CX is MSC

= The first carrier flying an international sector (for travel within a Sub Area) Baggage Journey: ROM-ATH AZ is MSC

EXAMPLE 5 ADL (T3) CX HKG (T3) CX YVR (T1) AC YLW (T1) -/YVR(T1) CX HKG(T3) CX ADL (T3)

Baggage Journey:

ADL-ADL CX is MSC

EXAMPLE 6 PER (T3) CX X/HKG (T3) CX PAR (T2) AA JFK (T1) CX YVR(T1) CX X/HKG(T3) CX PER(T3)

= When journey includes USA or Canada, Baggage Journey: PER-PER CX is MSC

If USA/Canada is furthest point on itinerary, baggage allowance on first Most Significant Marketing Carrier (MSMC) selected at the beginning of the itinerary applies throughout the entire itinerary, regardless of stopovers.

PERPAR = 8876 m PERNYC = 9756 m

= When journey only to USA or Canada, baggage allowance on first Most Significant Marketing Carrier (MSMC) selected at the beginning of the itinerary applies throughout the entire itinerary, regardless of stopovers.

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STEP 7: TICKET SETUP To set up Fare calculation:

A. Convert the Add-on rate AUD368 to NUC:

a. Amount divided ROE to get the NUC amount (368/1.288089 = 285.69NUC)

FARE ROUTING BKG CLASS AUD

CX Base fare inc. Q SYDHKGLON V $ 1,058.00

AA Add-on LONNYC V $ 368.00

Taxes - - $ 451.49

Additional Q (NUC225 x 1.288089) $ 290.00

TOTAL FARE TO PAX $ 2,167.49

B. Add NUC level for CX base fare (refer Step 2B) 815.16 + Add-on fare conversion as calculated in step A

above) 285.69 = 1100.85

C. Your fare calculation line should look like this:

FC: SYD CX X/HKG CX LON Q5.80 AA NYC Q225.00 1100.85NUC1331.65END ROE1.288089

FARE CHANGE FROM NUC TO AUD ROUND UP AUD

BASE FARE + ADD ON + Q 1331.65 x 1288089 1,716.00

TAXES 451.49

TOTAL FARE TO PAX 2,167.49

The Base Fare divided by the ROE = the NUC level for ticketing this fare. It will appear in

the GDS quote obtained in step 2B.

HKG Q surcharge

AA Fuel surcharge

CX Base Fares + Add-on

Total Sell price converted to NUC

for ticketing

13

FINAL FARE MASK MANUAL CONSTRUCT

1 SYD CX 110 V 20FEB 0835 OK VLWOWIBN 20FEB 2PC

2 O HKG CX 255 V 25FEB 0110 OK VLWOWIBN 20FEB 2PC

3 O LHR AA 101 V 28FEB 1015 OK VLWOWIBN 20FEB 2PC

JFK

FARE F AUD 1716.00

TX001 X AUD 67.10-YRVA TX002 X AUD 29.89-WYDE TX003 X AUD 55.00-AUDP

TX004 X AUD 20.30-HKAE TX005 X AUD 146.30-GB TX006 X AUD 86.70-UB

TX007 X AUD 7.20-YC TX008 X AUD 23.20-US TX009 X AUD 6.60-XA

TX010 X AUD 9.20-XY

TOTAL AUD 2167.49

GRAND TOTAL AUD 2167.49

SYD CX X/HKG CX LON Q5.80 AA NYC Q225.00 1100.85NUC1331.65END ROE1.288089

FE *M*VLD CX/AU/AA DOM QF/VA. NONEND/REF.

FT *AR314OWFF500

14

FAQ’S & ADDITIONAL EXAMPLES

Q IF TICKET HAS BEEN ISSUED WITH INCORRECT BAGGAGE ALLOWANCE, CAN I FIX IT?

A Yes, your Consolidator / Ticket Centre can reissue to correct the baggage if necessary. Reissue for this

purpose is FOC.

Q DO ALL ADD-ON FARES PRICE IN THE GDS?

A Auto-pricing will depend on the add-on sector, carrier and whether there are stops at the CX gateways.

See below for general rules:

Q HOW DO I PRICE TAXES CORRECTLY?

A You must price the whole itinerary in your GDS to get all applicable taxes and Q surcharges. Do not price as a OneWorld or Global Explorer fare – this may give you incorrect figures in regards to

other airline fuel surcharges.

Q WHERE DO I FIND THE FARE LEVELS & BOOKING CLASSES FOR THE ADD-ON SECTORS?

A Up-to-date Add-on fare sheets are found in CXAgents / Fares & Service Request / Current Fare Sheet

Q WHICH CX FARES CAN I APPLY ADD-ONS TO & ARE THEY COMMISSIONABLE?

A Add-ons can be combined with the following ex Australia fares:

Q ARE ADD-ONS COMBINABLE WITH CORPORATE FARES

A No.

Q CAN I REISSUE A RETAIL FARE WITH ADD-ONS TO A WHOLESALE FARE WITH ADDONS?

A No - It is not permitted to reissue from a 5% commission retail fare to 0% wholesale fare – in this case you must refund and issue a new ticket. However, it is permitted to reissue from 0% wholesale fare to 5% retail fare as long as new fare has equal or higher fare value.

• Manual Quote on all add-on fares STOP CX gateway

• Auto Quote on Australia, North America & Europe

• Manual Quote on Transatlantic and South AmericaTRANSIT CX gateway

• 5% Commission CX Retail Market Fares

• Non-commissionableCX Wholesale (IT) Fares

15

ADDITIONAL EXAMPLE 1

STEP 1: DETERMINE CORRECT ADD-ON BOOKING CLASS (FARE BREAK PONT)

STEP 2: USE GDS TO PRICE THE CX BASE FARE AND Q SURCHARGES

So far, our fare to pax is AUD$1,779.00

NUC5.80 HKG transit charge Included in the CX

base fare

16

STEP 3: USE FARE SHEET TO PRICE THE ADD-ON FARE

A. Find the correct city pair and fare in the zone tables

B. Choose the correct carrier as per the list of participating carriers and/or the Zone table

C. Note the carrier’s required booking class as per the Class Mapping table – in this example the front page of

the faresheet advises specifically that BA Q class must be booked with CX V/S/N class.

D. Add the sector costs to our calculations

v

v

17

STEP 4: BOOK AND PRICE ENTIRE ITINERARY

A. Book the add-on, as per the fare sheet information, B. Price the entire itinerary to calculate total taxes.

i. Remember: do not price as a OneWorld or global explorer fare – this may give you incorrect figures in regards to other airline fuel surcharges

ii. Ignore the fare – we are only interested in the taxes and Q surcharges

iii. Subtract lower number from higher to get your total taxes payable

iv. In this example there are no additional Q surcharge(s) as shown in the fare calculation

STEP 5: CALCULATE TOTAL SELLING PRICE

A. Add the taxes, additional NUCs to our fare build

IGNORE FARE

HKG transit charge already collected in CX base fare

$1779.00

Sell price to our

client is $2656.38

18

STEP 6: CORRECT BAGGAGE ALLOWANCE

CX STANDARD BAGGAGE POLICY EX AUSTRALIA Economy

All destinations (excluding North America & promotional exceptions) 20kg

The Most Significant Carrier for purposes of calculating whose baggage allowance applies for the journey is:

1. The first carrier crossing one IATA Tariff Area to another IATA Tariff Area or 2. The first carrier crossing the IATA Sub-area (for travel within a Tariff Area) or 3. The first carrier flying an international sector (for travel within a Sub Area)

SYD (T3) CX HKG (T3) CX LON (T2) BA GLA (T2) // DUB (T2) BA LON (T2) CX HKG (T3) CX SYD (T3)

SYDHKG CX is MSC – CX allowance applies = 20kg HKGLON CX is MSC – CX allowance applies = 20kg LONGLA BA is MSC – BA allowance for booked class (Q) applies = 23kg DUBLON BA is MSC – BA allowance for booked class (M) applies = 23 kg LONHKG CX is MSC – CX allowance applies = 20kg HKGSYD CX is MSC – CX allowance applies = 20kg Some GDS will advise you of MSC in the itinerary for each baggage journey as per below and may determine the luggage when pricing as per below. If not, you will need to confirm with the other carrier for ticketing.

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STEP 7: TICKET SET UP

To set up Fare calculation: Convert the Add-on rate to NUC by dividing the fare amount by the ROE to get the NUC amount

LHRGLA 79/1.288089 = 61.33 DUBLHR 79/1.288089 = 61.33

Add the Add-on NUC level to CX fare turn around point (refer Step2): SYD-HKG-LHR-GLA 572.16 + 61.33 = 633.49 DUB-LHR-HKG-SYD 796.91 + 61.33 = 858.24

FC: SYD CX X/HKG CX LON Q5.80 BA GLA 633.49 /- DUB BA LON CX X/HKG CX SYD Q5.80 858.24NUC1503.33END ROE1.288089

OR ALL ADD ON AND BREAKPOINT ON THE END TOTAL

FC: SYD CX X/HKG CX LON Q5.80 BA GLA /- DUB BA LON CX X/HKG CX SYD Q5.80NUC1491.73END

ROE1.288089

FARE CHANGE FROM NUC TO AUD ROUND UP AUD

BASE FARE + ADD ON +Q 1503.33 X 1.288089 1,937.00

TAXES 719.38

TOTAL FARE TO PAX 2,656.38

FINAL FARE MASK MANUAL CONSTRUCT

1 SYD CX 162 V 02FEB 1125 OK VLX1YIBN 02FEB 20K 2 O HKG CX 257 V 05FEB 0940 OK VLX1YIBN 02FEB 20K

3 O LHR BA 1484 Q 07FEB 1310 OK VLX1YIBN 02FEB 23K

4 GLA ARNK

5 O DUB BA 833 M 14FEB 0850 OK MLX1YIBN 02FEB 23K

6 O LHR CX 252 M 16FEB 1125 OK MLX1YIBN 02FEB 20K

7 O HKG CX 139 M 19FEB 0850 OK MLX1YIBN 02FEB 20K

SYD

FARE F AUD 1937.00

TX001 X AUD 142.00-YRVA TX002 X AUD 59.78-WYDE TX003 X AUD 55.00-AUDP

TX004 X AUD 40.60-HKAE TX005 AUD 173.10-GBAD TX006 X AUD 148.80-UBAS

TX007 X AUD 16.30-UP TX008 X AUD 83.80-YQ

TOTAL AUD 2656.38

GRAND TOTAL AUD 2656.38

SYD CX X/HKG CX LON Q5.80 BA GLA633.49/-DUB BA LON CX X/HKG CX

SYD Q5.80 858.24NUC1503.33END ROE1.288089

FE *M*VLD CX/BA AU DOM QF/VA. NONEND/REF.

FT AR314RTFF500

20

ADDITIONAL EXAMPLE 2

STEP 1: DETERMINE CORRECT ADD-ON BOOKING CLASS (FARE BREAK PONT)

STEP 2: USE GDS TO PRICE THE CX BASE FARE AND Q SURCHARGES

So far, our fare to pax is AUD$7,957.00

NUC5.80 HKG transit charge

21

STEP 3: USE FARE SHEET TO PRICE THE ADD-ON FARE

A. There are multiple add-ons in this itinerary – find the city pairs and fare in the Zone table

i. Business Class European Add-on PRGLON

ii. Business Class Trans-Atlantic Add-on LONBOS

iii. Business Class North American Add-on DCACHI

iv. Choose the correct carrier as per the list of participating carriers and/or the Zone table v. Note the carrier’s required booking class as per the Class Mapping tables

vi. Add the sector costs to our calculations

v v

v

22

STEP 4: BOOK AND PRICE ENTIRE ITINERARY

A. Book the add-on as per the fare sheet information B. Price the entire itinerary to calculate total taxes.

a. Remember: do not price as a Oneworld or Global Explorer fare – this may give you incorrect figures in regards to other airline fuel surcharges

b. Ignore the fare – we are only interested in the taxes and Q surcharges

c. Subtract lower number from higher to get your total taxes payable

d. In this example there are no additional Q surcharge(s) as shown in the fare calculation

STEP 5: CALCULATE TOTAL SELLING PRICE

Add the taxes, additional NUCs to our fare build

IGNORE FARE HKG transit charge already collected

in CX base fare $7,957.00

Sell Price to our client is $11,498.40

23

STEP 6: CORRECT BAGGAGE ALLOWANCE

CX STANDARD BAGGAGE POLICY EX AUSTRALIA Business Class

All Journeys including a North America destination 2PC x 30kg

The Most Significant Carrier for purposes of calculating whose baggage allowance applies for the journey is:

4. The first carrier crossing one IATA Tariff Area to another IATA Tariff Area or 5. The first carrier crossing the IATA Sub-area (for travel within a Tariff Area) or 6. The first carrier flying an international sector (for travel within a Sub Area)

BNE (T3) CX HKG (T3) CX AMS (T2) // PRG (T2) BA LON (T2) BA BOS (T1) // WAS (T1) AA CHI (T1) CX HKG (T3) CX BNE (T3)

BNEHKG CX is MSC – CX allowance applies = 2PC HKGAMS CX is MSC – CX allowance applies = 2PC PRGLON BA is MSC – BA allowance for booked class (I) applies = 2PC LONBOS BA is MSC – BA allowance for booked class (I) applies = 3PC DCACHI AA is MSC – AA allowance for booked class (A) applies = 3PC CHIHKG CX is MSC – CX allowance applies = 2PC HKGBNE CX is MSC – CX allowance applies = 2PC Some GDS will advise you of MSC in the itinerary for each baggage journey as per below and may determine the luggage when pricing as per below. If not, you will need to confirm with the other carrier for ticketing.

24

STEP 7: TICKET SET UP

To set up Fare calculation:

A. Convert the Add-on rate to NUC: Fare amount divided ROE to get the NUC amount

i. PRGLON: 474 /1.288089 = 367.99

ii. LHRBOS: 1263/1.288089 = 908.52

iii. DCAORD: 684/1.288089 = 531.02

B. Add the Add-on NUC level to CX fare turn around point (refer Step2):

i. BNE-HKG-AMS /- PRGLONBOS: 2766.11 + 367.99 + 980.52 = 4114.62

ii. LHRBOS /- DCAORDHKGBNE: 531.02 + 3399.60 = 3930.62

FARE CHANGE FROM NUC TO AUD ROUND UP AUD

BASE FARE + ADD ON + Q 8056.84 x 1.288089 10,378.00

TAXES 1,120.40

TOTAL FARE TO PAX 11,498.40

C. Fare Calculation for ticket:

FC: SYD CX X/HKG CX AMS Q5.80 /- PRG BA LHR BA BOS 4114.62 /- DCA AA ORD CX X/HKG CX SYD Q5.80

3930.62NUC8056.84END ROE1.288089 XF ORD4.5

OR ALL ADD ON AND BREAKPOINT ON THE END TOTAL

FC: SYD CX X/HKG CX AMS Q5.80 /- PRG BA LHR BA BOS /- DCA AA ORD CX X/HKG CX SYD Q5.80

8056.84NUC8056.84END ROE1.288089 XF ORD4.5

FINAL FARE MASK MANUAL CONSTRUCT

1 BNE CX 146 I 03FEB 0925 OK IX1YIBN 03FEB 2PC

2 X HKG CX 271 I 04FEB 0025 OK IX1YIBN 03FEB 2PC

3 AMS ARNK

4 O PRG BA 855 I 20FEB 1100 OK IX1YIBN 03FEB 2PC

5 O LHR BA 213 I 24FEB 1120 OK IX1YIBN 03FEB 3PC

6 BOS ARNK

7 O DCA AA 1359 A 04MAR 1150 OK IX1YIBN 03FEB 3PC

8 O ORD CX 807 I 08MAR 1400 OK IX1YIBN 03FEB 2PC

9 X HKG CX 157 I 10MAR 1235 OK IX1YIBN 03FEB 2PC

BNE

FARE F AUD 10378.00

TX001 X AUD 139.60-YR TX002 X AUD 55.06-WY TX003 X AUD 347.30-YQ

TX004 X AUD 55.00-AU TX005 X AUD 3.87-WG TX006 X AUD 3.87-WG

TX007 X AUD 19.90-HK TX008 X AUD 31.80-CZ TX009 X AUD 289.70-GB

TX010 X AUD 85.90-UB TX011 X AUD 7.10-YC TX012 X AUD 22.80-US

TX013 X AUD 22.80-US TX014 X AUD 6.50-XA TX015 X AUD 9.00-XY

TX016 X AUD 14.40-AY TX017 X AUD 5.80-XF

TOTAL AUD 11498.40

GRAND TOTAL AUD 11498.40

SYD CX X/HKG CX AMS Q5.80 /-PRG BA LON BA BOS4114.62/-WAS AA

CHI CX X/HKG CX SYD Q5.80 3930.62NUC8056.84END ROE1.288089 XF

ORD4.5

FE VLD CX/AU DOM QF. NONEND/REF.

FT AR314RTFF500

FV CX

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NEED MORE HELP?

USE CXAGENTS FARE QUOTE REQUEST Follow these steps for to confirm your calculation or get further help from CX Fares and ticketing team:

1. Log into CXagents & from the front page, click on the tab Fare/Tkt Enquiry

2. Input the requested information. Please note the itinerary must contain at least one CX flight

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3. On submission, an acknowledgement email will be sent to you with a reference number starting with "FQ”

4. CX will reply via email to the address used in submitting the initial quote request within 48hrs.Alternatively you can check for the reply in CXagents under Fares & Service Request / Submitted Fare/Tkt Enquiry

NB: After initial submission, any further query related to a submitted Fare Quote enquiry must be submit via

CXagents under Fares & Service Request / Submitted Fare/Tkt Enquiry

Select the relevant submitted enquiry by clicking on ‘View’

At the bottom of the next screen, add your comments/questions pertaining to the Submitted enquiry and ‘submit’.