Upload
others
View
18
Download
0
Embed Size (px)
Citation preview
Analytical Tool Guide
Version 9
Document version 9402-10-18102006
Important Notice Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing but is presented without warranty of any kind expressed or implied Users must take full responsibility for their application of any products Elitecore assumes no responsibility for any errors that may appear in this document Elitecore reserves the right without notice to make changes in product design or specifications Information is subject to change without notice USERrsquoS LICENSE The Appliance described in this document is furnished under the terms of Elitecorersquos End User license agreement Please read these terms and conditions carefully before using the Appliance By using this Appliance you agree to be bound by the terms and conditions of this license If you do not agree with the terms of this license promptly return the unused Appliance and manual (with proof of payment) to the place of purchase for a full refund LIMITED WARRANTY Software Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore (1) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use and (2) the Software substantially conforms to its published specifications except for the foregoing the software is provided AS IS This limited warranty extends only to the customer as the original licenses Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be at Elitecore or its service centerrsquos option repair replacement or refund of the software if reported (or upon request returned) to the party supplying the software to the customer In no event does Elitecore warrant that the Software is error free or that the customer will be able to operate the software without problems or interruptions Elitecore hereby declares that the anti virus and anti spam modules are powered by Kaspersky Labs and the performance thereof is under warranty provided by Kaspersky Labs It is specified that Kaspersky Lab does not warrant that the Software identifies all known viruses nor that the Software will not occasionally erroneously report a virus in a title not infected by that virus Hardware Elitecore warrants that the Hardware portion of the Elitecore Products excluding power supplies fans and electrical components will be free from material defects in workmanship and materials for a period of One (1) year Elitecores sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner The replacement Hardware need not be new or of an identical make model or part Elitecore may in its discretion replace the defective Hardware (or any part thereof) with any reconditioned product that Elitecore reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware DISCLAIMER OF WARRANTY Except as specified in this warranty all expressed or implied conditions representations and warranties including without limitation any implied warranty or merchantability fitness for a particular purpose non-infringement or arising from a course of dealing usage or trade practice and hereby excluded to the extent allowed by applicable law In no event will Elitecore or its supplier be liable for any lost revenue profit or data or for special indirect consequential incidental or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages In the event shall Elitecorersquos or its supplierrsquos liability to the customer whether in contract tort (including negligence) or otherwise exceed the price paid by the customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose In no event shall Elitecore or its supplier be liable for any indirect special consequential or incidental damages including without limitation lost profits or loss or damage to data arising out of the use or inability to use this manual even if Elitecore or its suppliers have been advised of the possibility of such damages
RESTRICTED RIGHTS Copyright 2000 Elitecore Technologies Ltd All rights reserved Cyberoam Cyberoam logo are trademark of Elitecore Technologies Ltd Information supplies by Elitecore Technologies Ltd Is believed to be accurate and reliable at the time of printing but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents Elitecore Technologies reserves the right without notice to make changes in product design or specifications Information is subject to change without notice
CORPORATE HEADQUARTERS
Elitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad ndash 380015 INDIA Phone +91-79-26405600 Fax +91-79-26407640 Web site wwwelitecorecom wwwcyberoamcom
Cyberoam Analytical Tool Guide
1
Contents
Contents ____________________________________________________________________________ 1 Preface _____________________________________________________________________________ 2 Guide Sets___________________________________________________________________________ 3 Technical Support_____________________________________________________________________ 4 Typographic Conventions_______________________________________________________________ 5
Report ____________________________________________________________________5 Introduction ___________________________________________________________________ 5
Notation conventions __________________________________________________________________ 5 Introduction ___________________________________________________________________ 6 Accessing Analytical Tool________________________________________________________ 6 Using Analytical tool ____________________________________________________________ 8 Gateway Reachability __________________________________________________________ 10
Connectivity Check __________________________________________________________________ 10 Disk Usage ___________________________________________________________________ 13 Database Status _______________________________________________________________ 14 DNS Status ___________________________________________________________________ 15 Authentication Server __________________________________________________________ 16 Interface Info _________________________________________________________________ 17 System Health Graphs _________________________________________________________ 18
CPU Info graphs _____________________________________________________________________ 18 Memory Info graphs __________________________________________________________________ 19 Load Average graphs _________________________________________________________________ 20 Uptime graphs_______________________________________________________________________ 21 Interface Info graphs__________________________________________________________________ 22
Cyberoam Analytical Tool Guide
2
Preface
Welcome to Cyberoamrsquos ndash Analytical tool guide Cyberoam is an Identity-based UTM Appliance Cyberoamrsquos solution is purpose-built to meet the security needs of corporates government organizations and educational institutions Cyberoamrsquos perfect blend of best-of-breed solutions includes user based Firewall Content filtering Anti Virus Anti Spam Intrusion Detection and Prevention (IDP) and VPN Cyberoam provides increased LAN security by providing separate port for connecting to the publicly accessible servers like Web server Mail server FTP server etc hosted in DMZ which are visible the external world and still have firewall protection The Guide helps you in understanding
bull What is Analytical tool bull How it checks the health of your System bull How to troubleshoot the diagnosed problems found in your System
Cyberoam Analytical Tool Guide
3
Guide Sets
Guide Describes
User Guide Console Guide Console Management Windows Client Guide Installation amp configuration of Cyberoam Windows
Client Linux Client Guide Installation amp configuration of Cyberoam Linux Client HTTP Client Guide Installation amp configuration of Cyberoam HTTP Client Analytical Tool Guide Using the Analytical tool for diagnosing and
troubleshooting common problems LDAP Integration Guide Configuration for integrating LDAP with Cyberoam
for external authentication ADS Integration Guide Configuration for integrating ADS with Cyberoam
for external authentication PDC Integration Guide Configuration for integrating PDC with Cyberoam
for external authentication RADIUS Integration Guide Configuration for integrating RADIUS with
Cyberoam for external authentication High Availability Configuration Guide
Configuration of High Availability (HA)
Multi Link Manager User Guide Configuration of Multiple Gateways load balancing and failover
VPN Management Implementing and managing VPN Cyberoam IDP Implementation Guide
Configuring implementing and managing Intrusion Detection and Prevention
Cyberoam Anti Virus Implementation Guide
Configuring and implementing anti virus solution
Cyberoam Anti Spam Implementation Guide
Configuring and implementing anti spam solution
These documents are available at the site httpwwwcyberoamcomproductguideshtml
Cyberoam Analytical Tool Guide
4
Technical Support
You may direct all questions comments or requests concerning the software you purchased your registration status or similar issues to Customer careservice department at the following address Corporate Office eLitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad 380015 Gujarat India Phone +91-79- 26405600 Fax +91-79-26407640 Web site wwwelitecorecom Cyberoam contact Technical support (Corporate Office) +91-79- 6400707 Email supportcyberoamcom Web site wwwcyberoamcom Visit wwwcyberoamcom for the regional and latest contact information
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Important Notice Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing but is presented without warranty of any kind expressed or implied Users must take full responsibility for their application of any products Elitecore assumes no responsibility for any errors that may appear in this document Elitecore reserves the right without notice to make changes in product design or specifications Information is subject to change without notice USERrsquoS LICENSE The Appliance described in this document is furnished under the terms of Elitecorersquos End User license agreement Please read these terms and conditions carefully before using the Appliance By using this Appliance you agree to be bound by the terms and conditions of this license If you do not agree with the terms of this license promptly return the unused Appliance and manual (with proof of payment) to the place of purchase for a full refund LIMITED WARRANTY Software Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore (1) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use and (2) the Software substantially conforms to its published specifications except for the foregoing the software is provided AS IS This limited warranty extends only to the customer as the original licenses Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be at Elitecore or its service centerrsquos option repair replacement or refund of the software if reported (or upon request returned) to the party supplying the software to the customer In no event does Elitecore warrant that the Software is error free or that the customer will be able to operate the software without problems or interruptions Elitecore hereby declares that the anti virus and anti spam modules are powered by Kaspersky Labs and the performance thereof is under warranty provided by Kaspersky Labs It is specified that Kaspersky Lab does not warrant that the Software identifies all known viruses nor that the Software will not occasionally erroneously report a virus in a title not infected by that virus Hardware Elitecore warrants that the Hardware portion of the Elitecore Products excluding power supplies fans and electrical components will be free from material defects in workmanship and materials for a period of One (1) year Elitecores sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner The replacement Hardware need not be new or of an identical make model or part Elitecore may in its discretion replace the defective Hardware (or any part thereof) with any reconditioned product that Elitecore reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware DISCLAIMER OF WARRANTY Except as specified in this warranty all expressed or implied conditions representations and warranties including without limitation any implied warranty or merchantability fitness for a particular purpose non-infringement or arising from a course of dealing usage or trade practice and hereby excluded to the extent allowed by applicable law In no event will Elitecore or its supplier be liable for any lost revenue profit or data or for special indirect consequential incidental or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages In the event shall Elitecorersquos or its supplierrsquos liability to the customer whether in contract tort (including negligence) or otherwise exceed the price paid by the customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose In no event shall Elitecore or its supplier be liable for any indirect special consequential or incidental damages including without limitation lost profits or loss or damage to data arising out of the use or inability to use this manual even if Elitecore or its suppliers have been advised of the possibility of such damages
RESTRICTED RIGHTS Copyright 2000 Elitecore Technologies Ltd All rights reserved Cyberoam Cyberoam logo are trademark of Elitecore Technologies Ltd Information supplies by Elitecore Technologies Ltd Is believed to be accurate and reliable at the time of printing but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents Elitecore Technologies reserves the right without notice to make changes in product design or specifications Information is subject to change without notice
CORPORATE HEADQUARTERS
Elitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad ndash 380015 INDIA Phone +91-79-26405600 Fax +91-79-26407640 Web site wwwelitecorecom wwwcyberoamcom
Cyberoam Analytical Tool Guide
1
Contents
Contents ____________________________________________________________________________ 1 Preface _____________________________________________________________________________ 2 Guide Sets___________________________________________________________________________ 3 Technical Support_____________________________________________________________________ 4 Typographic Conventions_______________________________________________________________ 5
Report ____________________________________________________________________5 Introduction ___________________________________________________________________ 5
Notation conventions __________________________________________________________________ 5 Introduction ___________________________________________________________________ 6 Accessing Analytical Tool________________________________________________________ 6 Using Analytical tool ____________________________________________________________ 8 Gateway Reachability __________________________________________________________ 10
Connectivity Check __________________________________________________________________ 10 Disk Usage ___________________________________________________________________ 13 Database Status _______________________________________________________________ 14 DNS Status ___________________________________________________________________ 15 Authentication Server __________________________________________________________ 16 Interface Info _________________________________________________________________ 17 System Health Graphs _________________________________________________________ 18
CPU Info graphs _____________________________________________________________________ 18 Memory Info graphs __________________________________________________________________ 19 Load Average graphs _________________________________________________________________ 20 Uptime graphs_______________________________________________________________________ 21 Interface Info graphs__________________________________________________________________ 22
Cyberoam Analytical Tool Guide
2
Preface
Welcome to Cyberoamrsquos ndash Analytical tool guide Cyberoam is an Identity-based UTM Appliance Cyberoamrsquos solution is purpose-built to meet the security needs of corporates government organizations and educational institutions Cyberoamrsquos perfect blend of best-of-breed solutions includes user based Firewall Content filtering Anti Virus Anti Spam Intrusion Detection and Prevention (IDP) and VPN Cyberoam provides increased LAN security by providing separate port for connecting to the publicly accessible servers like Web server Mail server FTP server etc hosted in DMZ which are visible the external world and still have firewall protection The Guide helps you in understanding
bull What is Analytical tool bull How it checks the health of your System bull How to troubleshoot the diagnosed problems found in your System
Cyberoam Analytical Tool Guide
3
Guide Sets
Guide Describes
User Guide Console Guide Console Management Windows Client Guide Installation amp configuration of Cyberoam Windows
Client Linux Client Guide Installation amp configuration of Cyberoam Linux Client HTTP Client Guide Installation amp configuration of Cyberoam HTTP Client Analytical Tool Guide Using the Analytical tool for diagnosing and
troubleshooting common problems LDAP Integration Guide Configuration for integrating LDAP with Cyberoam
for external authentication ADS Integration Guide Configuration for integrating ADS with Cyberoam
for external authentication PDC Integration Guide Configuration for integrating PDC with Cyberoam
for external authentication RADIUS Integration Guide Configuration for integrating RADIUS with
Cyberoam for external authentication High Availability Configuration Guide
Configuration of High Availability (HA)
Multi Link Manager User Guide Configuration of Multiple Gateways load balancing and failover
VPN Management Implementing and managing VPN Cyberoam IDP Implementation Guide
Configuring implementing and managing Intrusion Detection and Prevention
Cyberoam Anti Virus Implementation Guide
Configuring and implementing anti virus solution
Cyberoam Anti Spam Implementation Guide
Configuring and implementing anti spam solution
These documents are available at the site httpwwwcyberoamcomproductguideshtml
Cyberoam Analytical Tool Guide
4
Technical Support
You may direct all questions comments or requests concerning the software you purchased your registration status or similar issues to Customer careservice department at the following address Corporate Office eLitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad 380015 Gujarat India Phone +91-79- 26405600 Fax +91-79-26407640 Web site wwwelitecorecom Cyberoam contact Technical support (Corporate Office) +91-79- 6400707 Email supportcyberoamcom Web site wwwcyberoamcom Visit wwwcyberoamcom for the regional and latest contact information
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
1
Contents
Contents ____________________________________________________________________________ 1 Preface _____________________________________________________________________________ 2 Guide Sets___________________________________________________________________________ 3 Technical Support_____________________________________________________________________ 4 Typographic Conventions_______________________________________________________________ 5
Report ____________________________________________________________________5 Introduction ___________________________________________________________________ 5
Notation conventions __________________________________________________________________ 5 Introduction ___________________________________________________________________ 6 Accessing Analytical Tool________________________________________________________ 6 Using Analytical tool ____________________________________________________________ 8 Gateway Reachability __________________________________________________________ 10
Connectivity Check __________________________________________________________________ 10 Disk Usage ___________________________________________________________________ 13 Database Status _______________________________________________________________ 14 DNS Status ___________________________________________________________________ 15 Authentication Server __________________________________________________________ 16 Interface Info _________________________________________________________________ 17 System Health Graphs _________________________________________________________ 18
CPU Info graphs _____________________________________________________________________ 18 Memory Info graphs __________________________________________________________________ 19 Load Average graphs _________________________________________________________________ 20 Uptime graphs_______________________________________________________________________ 21 Interface Info graphs__________________________________________________________________ 22
Cyberoam Analytical Tool Guide
2
Preface
Welcome to Cyberoamrsquos ndash Analytical tool guide Cyberoam is an Identity-based UTM Appliance Cyberoamrsquos solution is purpose-built to meet the security needs of corporates government organizations and educational institutions Cyberoamrsquos perfect blend of best-of-breed solutions includes user based Firewall Content filtering Anti Virus Anti Spam Intrusion Detection and Prevention (IDP) and VPN Cyberoam provides increased LAN security by providing separate port for connecting to the publicly accessible servers like Web server Mail server FTP server etc hosted in DMZ which are visible the external world and still have firewall protection The Guide helps you in understanding
bull What is Analytical tool bull How it checks the health of your System bull How to troubleshoot the diagnosed problems found in your System
Cyberoam Analytical Tool Guide
3
Guide Sets
Guide Describes
User Guide Console Guide Console Management Windows Client Guide Installation amp configuration of Cyberoam Windows
Client Linux Client Guide Installation amp configuration of Cyberoam Linux Client HTTP Client Guide Installation amp configuration of Cyberoam HTTP Client Analytical Tool Guide Using the Analytical tool for diagnosing and
troubleshooting common problems LDAP Integration Guide Configuration for integrating LDAP with Cyberoam
for external authentication ADS Integration Guide Configuration for integrating ADS with Cyberoam
for external authentication PDC Integration Guide Configuration for integrating PDC with Cyberoam
for external authentication RADIUS Integration Guide Configuration for integrating RADIUS with
Cyberoam for external authentication High Availability Configuration Guide
Configuration of High Availability (HA)
Multi Link Manager User Guide Configuration of Multiple Gateways load balancing and failover
VPN Management Implementing and managing VPN Cyberoam IDP Implementation Guide
Configuring implementing and managing Intrusion Detection and Prevention
Cyberoam Anti Virus Implementation Guide
Configuring and implementing anti virus solution
Cyberoam Anti Spam Implementation Guide
Configuring and implementing anti spam solution
These documents are available at the site httpwwwcyberoamcomproductguideshtml
Cyberoam Analytical Tool Guide
4
Technical Support
You may direct all questions comments or requests concerning the software you purchased your registration status or similar issues to Customer careservice department at the following address Corporate Office eLitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad 380015 Gujarat India Phone +91-79- 26405600 Fax +91-79-26407640 Web site wwwelitecorecom Cyberoam contact Technical support (Corporate Office) +91-79- 6400707 Email supportcyberoamcom Web site wwwcyberoamcom Visit wwwcyberoamcom for the regional and latest contact information
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
2
Preface
Welcome to Cyberoamrsquos ndash Analytical tool guide Cyberoam is an Identity-based UTM Appliance Cyberoamrsquos solution is purpose-built to meet the security needs of corporates government organizations and educational institutions Cyberoamrsquos perfect blend of best-of-breed solutions includes user based Firewall Content filtering Anti Virus Anti Spam Intrusion Detection and Prevention (IDP) and VPN Cyberoam provides increased LAN security by providing separate port for connecting to the publicly accessible servers like Web server Mail server FTP server etc hosted in DMZ which are visible the external world and still have firewall protection The Guide helps you in understanding
bull What is Analytical tool bull How it checks the health of your System bull How to troubleshoot the diagnosed problems found in your System
Cyberoam Analytical Tool Guide
3
Guide Sets
Guide Describes
User Guide Console Guide Console Management Windows Client Guide Installation amp configuration of Cyberoam Windows
Client Linux Client Guide Installation amp configuration of Cyberoam Linux Client HTTP Client Guide Installation amp configuration of Cyberoam HTTP Client Analytical Tool Guide Using the Analytical tool for diagnosing and
troubleshooting common problems LDAP Integration Guide Configuration for integrating LDAP with Cyberoam
for external authentication ADS Integration Guide Configuration for integrating ADS with Cyberoam
for external authentication PDC Integration Guide Configuration for integrating PDC with Cyberoam
for external authentication RADIUS Integration Guide Configuration for integrating RADIUS with
Cyberoam for external authentication High Availability Configuration Guide
Configuration of High Availability (HA)
Multi Link Manager User Guide Configuration of Multiple Gateways load balancing and failover
VPN Management Implementing and managing VPN Cyberoam IDP Implementation Guide
Configuring implementing and managing Intrusion Detection and Prevention
Cyberoam Anti Virus Implementation Guide
Configuring and implementing anti virus solution
Cyberoam Anti Spam Implementation Guide
Configuring and implementing anti spam solution
These documents are available at the site httpwwwcyberoamcomproductguideshtml
Cyberoam Analytical Tool Guide
4
Technical Support
You may direct all questions comments or requests concerning the software you purchased your registration status or similar issues to Customer careservice department at the following address Corporate Office eLitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad 380015 Gujarat India Phone +91-79- 26405600 Fax +91-79-26407640 Web site wwwelitecorecom Cyberoam contact Technical support (Corporate Office) +91-79- 6400707 Email supportcyberoamcom Web site wwwcyberoamcom Visit wwwcyberoamcom for the regional and latest contact information
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
3
Guide Sets
Guide Describes
User Guide Console Guide Console Management Windows Client Guide Installation amp configuration of Cyberoam Windows
Client Linux Client Guide Installation amp configuration of Cyberoam Linux Client HTTP Client Guide Installation amp configuration of Cyberoam HTTP Client Analytical Tool Guide Using the Analytical tool for diagnosing and
troubleshooting common problems LDAP Integration Guide Configuration for integrating LDAP with Cyberoam
for external authentication ADS Integration Guide Configuration for integrating ADS with Cyberoam
for external authentication PDC Integration Guide Configuration for integrating PDC with Cyberoam
for external authentication RADIUS Integration Guide Configuration for integrating RADIUS with
Cyberoam for external authentication High Availability Configuration Guide
Configuration of High Availability (HA)
Multi Link Manager User Guide Configuration of Multiple Gateways load balancing and failover
VPN Management Implementing and managing VPN Cyberoam IDP Implementation Guide
Configuring implementing and managing Intrusion Detection and Prevention
Cyberoam Anti Virus Implementation Guide
Configuring and implementing anti virus solution
Cyberoam Anti Spam Implementation Guide
Configuring and implementing anti spam solution
These documents are available at the site httpwwwcyberoamcomproductguideshtml
Cyberoam Analytical Tool Guide
4
Technical Support
You may direct all questions comments or requests concerning the software you purchased your registration status or similar issues to Customer careservice department at the following address Corporate Office eLitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad 380015 Gujarat India Phone +91-79- 26405600 Fax +91-79-26407640 Web site wwwelitecorecom Cyberoam contact Technical support (Corporate Office) +91-79- 6400707 Email supportcyberoamcom Web site wwwcyberoamcom Visit wwwcyberoamcom for the regional and latest contact information
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
4
Technical Support
You may direct all questions comments or requests concerning the software you purchased your registration status or similar issues to Customer careservice department at the following address Corporate Office eLitecore Technologies Ltd 904 Silicon Tower Off CG Road Ahmedabad 380015 Gujarat India Phone +91-79- 26405600 Fax +91-79-26407640 Web site wwwelitecorecom Cyberoam contact Technical support (Corporate Office) +91-79- 6400707 Email supportcyberoamcom Web site wwwcyberoamcom Visit wwwcyberoamcom for the regional and latest contact information
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
5
Typographic Conventions
Material in this manual is presented in text screen displays or command-line notation
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Part titles Bold and
shaded font typefaces Report
Topic titles Shaded font typefaces Introduction
Subtitles Bold amp Black typefaces Notation conventions
Navigation link Bold typeface Group Management rarr Groups rarr Create it means to open the required page click on Group management then on Groups and finally click Create tab
Name of a particular parameter field command button text
Lowercase italic type
Enter policy name replace policy name with the specific name of a policy Or Click Name to select where Name denotes command button text which is to be clicked
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Introduction
6
Introduction Analytical Tool checks the health of the System in a single shot It is used for troubleshooting and diagnosing problems found in the System Analytical Tool is like a periodic health check up that helps to identify the impending System related problems After identifying the problem appropriate actions can be taken to solve the problems and keep the System running smoothly and efficiently Analytical Tool shows the status of System Based on the status Administrator can judge whether the respective System component is working fine (OK Status) is facing a minor problem (Warning Status) or is having a major problem (Critical Status)
Accessing Analytical Tool Two ways to access 1 Open the browser and type httpltServerIPAddressgtdghtml in the browserrsquos URL box A dialog box appears prompting you to log Enter Administrator Username and Password and Click OK Asterisks are the placeholders in the password field
On successful login Main Menu page is displayed 2 Open the browser and type the Cyberoam IP Address httpltServerIPAddressgt in browserrsquos URL box Click Diagnostic Tool link to open the login page
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Introduction
7
Enter Administrator Username and Password and Click OK On successful log on Main Menu page opens Main Menu screen
To access any of the menu items click the item name link To return to the main menu screen click lsquoAnalytical Toolrsquo To log off close the browser window
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Accessing Analytical Tool
8
Using Analytical tool Once you login successfully Tool checks for the conditions that may affect the normal operation and shows the status of the various Network components The level of severity of the status is displayed in the form of icon as
OK ndash Green icon - Indicates ldquoNormalrdquo but significant conditions
Warning ndash Yellow icon - Indicates ldquoAbnormalrdquo operating conditions that require attention ie minor problem Click the utility link to view detailed statistics Critical ndash Red icon - Indicates ldquoAbnormalrdquo operating conditions that require attention
immediately ie major problem Click the utility link to view detailed statistics
Utilities Description Status
OK Warning Critical Gateway Reachability
Displays the current status of Gateway Allows to check whether the Gateway is reachable or not
Gateway is reachable from the Server
Some packet loss between the gateway and the server
Gateway is not reachable from the Server
Disk Usage Displays the disk usage summary like total partitions total available and and used space by each partition
Disk usage in all the partitions is below 70
Disk usage in one or more partitions is above 70
Disk usage in one or more partitions is above 90
Database Status
Displays the Database condition and Log table sizes
Database is up and running Log table sizes are OK
One or more tables in the Database is corrupted
Database is down Any of the Main tables in the
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Accessing Analytical Tool
9
Utilities Description Status
OK Warning Critical Any of the log table size is more
Database is corrupted
DNS Status Displays the status of DNS Local DNS is up and running and is able to resolve
Local DNS is Down but resolves using External DNS
Not able to resolve
Authentication Server
Displays the status of Authetication server Ideally there should be not queue
Authentication server is up and running
Authentication server is up and running but Request queue is above 1000 bytes
Authentication server is down Request queue is above 50000 bytes
System Monitor On Off Restart Show
Application Proxies Status
Displays status of HTTP SMTP POP3 IMAP FTP proxies
HTTP Access Log
Displays access log
Interface Info Displays the number of Errors and Collisions that has occured on each Interface System Health Graphs
CPU info Displays the CPU used by Users and System and CPU Idle time
Mem Info Displays how memory is used ie memory usage summary like total available and used memory amount used for caching
Load average Displays the System load in last 24hours 48 hours week month and year
Uptime Displays the Server uptime
Interface Info Displays the daily weekly monthly and yearly statistics of each Interface in the form of received and transmitted bytes received and transmitted errors received and transmitted drops and collisions
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Gateway Reachability
10
Gateway Reachability Gateway routes the traffic between the networks and all the User requests are forwarded to the Gateway If the Gateway is down then the users will not be able to connect to the outside world Gateway Reachability status specifies whether the Server is able to contact the Gateway or not Use to check the connectivity with following utilities
1 Ping 2 Ping Gateway 3 Traceroute
Connectivity Check
Click Gateway Reachability link to use ping and traceroute utilities to check the connectivity with the Server
Ping
Analytical tool provides easy to use ping functionality Ping is a basic Internet program that lets you verify that a particular IP address exists and can accept requests Using Ping you can test for the existence of machines on the net and also determine the latency time for the transfer between the machine doing the ping and that being pinged Use Ping diagnostically to
1 Ensure that a host computer you are trying to reach is actually operating or address is reachable or not
2 Check how long it takes to get a response back 3 Get the IP address from the domain name 4 Check for the packet loss
Enter IP address or Domain to be pinged and click Ping If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Gateway Reachability
11
Ping Gateway
Use Ping Gateway to 1 Check whether server is able to reach the Gateway or not 2 Check of any packet loss between Server and Gateway
Simply click lsquoPing Gatewayrsquo button It opens a new window and displays the ping statistics as follows
If the IP address or domain entered is not valid or left blank error page is displayed
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Gateway Reachability
12
Traceroute Traceroute is a useful tool to determine if a packet or communications stream is being stopped at the Cyberoam or is lost on the Internet by tracing the path taken by a packet from the source system to the destination system over the Internet Use this utility to find any discrepancies in the Cyberoam network or the ISP network within milliseconds Use to trace the path taken by a packet from the source system to the destination system over the Internet Enter IP address or Domain to be traced and click Traceroute If the IP address or domain entered is not valid or left blank error page is displayed
Traceroute displays all the routers through which data packets pass on way to the destination system from the source system maximum hops and Total time taken by the packet to return measured in milliseconds
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Disk Usage
13
Disk Usage Use to check the records of disk space used Displays distribution of disk space used and unused disk space by the various partitions on a volume Status Critical - if Usage of any partition is above 90 Warning - if Usage of any partition is above 70 Click Disk Usage link to view the exact usage of each partition and delete the cache of that partition whose usage is exceeding 90 from Console
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Database Status
14
Database Status Use to check the database status Click Database Status link to view the database status log table sizes and table corruption details
Status Critical ndash if the database is down or one of the main tables is corrupted Warning ndash if one of the tables is corrupted or one of the log tables size is more Repair the Database or purge the data from log tables from Console if the status is Critical
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide DNS Status
15
DNS Status A Domain Name Server translates domain names to IP addresses and vice versa If more than one Domain name server exists query will be resolved according to the order specified Use to check the DNS status
Status Critical ndash if not able to resolve Warning ndash if the local DNS is down but able to resolve If DNS is down restart the DNS from the Web Interface
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Authentication Server
16
Authentication Server User has to be authenticated by Cyberoam before accessing any resources controlled by Cyberoam Use to
1 Check the status of Authentication server 2 Number of requests pending ie queue
Click Authentication server link to view the details
Status Critical ndash if the Authentication server is down or request queue is above 50000 bytes Warning ndash if the Authentication server is up but request queue is above 1000 bytes
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide Interface Info
17
Interface Info Use to view the details of all the interface cards attached Click Interface Info link to view the number of errors and collisions occurred on each card
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
18
System Health Graphs Use to view Graphs pertaining to System related activities for different time intervals Click System Health Graphs link to view graphs
Graphs can be viewed Utilities wise or period wise Period wise graph will display following graphs for the selected period
1 CPU Usage 2 Memory Usage 3 Load Average 4 Uptime
Utility wise graph will display following graphs for the selected utility
1 Daily 2 Yesterday 3 Weekly 4 Monthly 5 Yearly
CPU Info graphs
CPU Info graphs allow Administrator to monitor the CPU usage by the Users and System components Displays the percentage wise CPU used by User and System and Idle time 1 Daily CPU Usage - Graph shows todayrsquo s CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Minutes Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
19
2 Weekly CPU Usage - Graph shows weekly CPU usage in percentage In addition shows minimum
maximum Average and Current CPU usage
X axis ndash Day of the week Y axis ndash use Blue Color ndash CPU used by Users Orange Color ndash CPU used by System Green Color ndash CPU Idle time
Memory Info graphs
Memory Info graphs allow Administrator to monitor the Memory usage by the various System components Displays the Buffered Memory Cache Memory Used Memory Free Memory and Total Memory 1 Daily CPU Usage - Graph shows todayrsquo s Memory usage in Giga bytes In addition shows
minimum maximum Average and Current memory usage
X axis ndash Time interval Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
20
Yellow ndash Memory used by Cache
2 Weekly Memory Usage - Graph shows weekly Memory usage in Giga bytes In addition shows minimum maximum Average and Current memory usage
X axis ndash Day of the week Y axis ndash Memory used in Giga bytes Black Color ndash Total Memory Orange Color ndash Memory used Green Color ndash Free Memory Blue Color ndash Buffered Memory Yellow ndash Memory used by Cache
Load Average graphs
Load Average graphs allow Administrator to monitor the load on the System Displays the average load on the System at the interval of one minute five minute and fifteen minutes Load Average of 10 is considered as Normal while above 10 is considered as Critical for the System 1 Daily Load Average - Graph shows todayrsquo s average load on the system In addition shows
minimum maximum Average and Current load
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
21
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash 5 minutes Orange Color ndash 15 minutes
2 Weekly Load Average - Graph shows weekly average load on the system In addition shows
minimum maximum Average and Current load
X axis ndash Time interval Y axis ndash Load on the System Blue Color ndash One minute Green Color ndash Five minutes Orange Color ndash Fifteen minutes
Uptime graphs
Uptime graphs shows since when the system is up amp running
X axis ndash Time interval Y axis ndash Number of Days Green Color ndash Uptime
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
22
Interface Info graphs
Use Interface Information graph to view the following information for all the Interfaces 1) Bytes received and transmitted by the Interface 2) Errors occurred during the transmission amp receipt of the packets by the Interface 3) Packets Dropped during the transmission amp receipt of the packets by the Interface 4) Collisions occurred during the transmission amp receipt of the packets by the Interface
X axis ndash Duration Y axis ndash Bytes
Orange Color ndash Received Bytes Green Color ndash Transmitted Bytes Dark Blue Color ndash Received Errors Dark green Color ndash Transmitted Errors Yellow ndash Received Drops Light Blue ndash Transmitted Drops Red Color ndash Collisions
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day
Cyberoam Analytical Tool Guide
23
Note Daily and Yesterday Graphs are plotted at the average of 5 minutes Weekly Graph is plotted at the average of 15 minutes Monthly Graph is plotted at the average of 6 Hours Yearly Graph is plotted at the average of 1 Day