Cye Fink. 1.Incorporated in the 2008 Rules and Regs. 2.Each state must produce 70% of its COEs from the previous year. 3.There are 7 state requirements

Foundations For Quality Control&

Recruiter Trainings

Cye Fink

AboutQuality Control

1. Incorporated in the 2008 Rules and Regs. 2. Each state must produce 70% of its COEs from

the previous year. 3. There are 7 state requirements for quality

control.4. Every recruiter must be trained.5. Only a representative sample of COEs must be

reviewed. 6. Recruiters must be evaluated every year.

QUALITY CONTROL

Quality Control SEA Responsibilities

Training Annual Review & Evaluation Process for Resolving Eligibility Questions COE Examination Re-Interviewing Documentation of Quality Controls Process of Corrective Action

TRAINING

Quality Control Training

Yearly Training One training every year Review of:

Basic Eligibility FactorsDeveloping ID&R PlansRecruitment StrategiesCOEsQuality Control

Includes pre and post assessments for comprehension


New Recruiter Certification New staff/recruiter training Includes pre & post tests that must be passed at 90% accuracy Fieldwork probationary requirements 3 Interviews & 3 COEs with “mentor” recruiter Follow-up re-interviews


Sample QuestionHow far does a family have to move to qualify for the Migrant Education Program?a. 20 milesb. 100 milesc. Across school districts linesd. From one town to another

Quality Control TrainingSample QuestionWhat is the Qualifying Arrival Date (QAD)?a. It is the date the family entered your school

district.b. It is the date the family made a qualifying move.c. It is the date the qualifying worker obtained

work in agriculture.d. It is the date the family was found by a recruiter.

ANNUAL REVIEW &EVALUATION

Quality Control Annual Review & Evaluation

Three components: Evaluation of Recruiter Knowledge

Evaluation of Recruiter Product

Evaluation of Recruiter Practices


Evaluation of Recruiter Knowledge

Once a year, disseminate an electronic ID&R assessment.

The assessment requires participation of all active MEP recruiters to evaluate their knowledge of the eligibility criteria and knowledge of the COE.

Recruiters scoring below the passing score of 90% will be required to complete New Recruiters Training.


Sample QuestionA move qualifies if…a. the worker commutes across school district

lines to their agricultural job. b. the move is due to economic necessity. c. the move is across school district lines from

one temporary residence to another.d. both B and C.e. both A and C.


Sample QuestionCye Fink moved on his own from Oregon to Georgia to work in the peach harvest. He obtained the work upon arrival and worked the harvest for 3 weeks. Mr. Fink then moved to Louisiana to look for any type of work and ended up in a restaurant 2 days later. School-aged son, Fulanito Fink then joins his father in Louisiana and begins attending school. Little Fulanito Fink joined his father 4 weeks after his move to Louisiana.


Sample Questiona. Yes, because work was sought and

obtained.

b. No, because the move to LA was not a qualifying move.

c. Yes, because the child joined him within 12 months.

d. No, because child joined him in Louisiana.


Evaluation of Recruiter Product

Track COEs completed by each recruiter

Will keep a log of COE rejections

Recruiters with 3 or more rejections will need to take New Recruiters Training

Recruiters are expected to spend a minimum of 50% of their recruiter time “recruiting”


Evaluation of Recruiter Practices

Staff are required to complete and submit bi-weekly time and effort logs.

The logs will be used in the evaluation of recruiter practices.

50% of a recruiters time is expected to be dedicated toward active ID&R.


Practice ScenarioCye Fink is a new recruiter who just finished his New Recruiter Training and certification steps.

Cye begins his first day as follows:

1. Recruiters meeting from 9-11 a..m.

2. Calls some new families from 11-12 p.m.

3. Reviews eligibility criteria from 1-2 p.m.

4. Drives to local markets to hang/post flyers from 2-4 p.m.

5. From 4-5 p.m. replies to emails.

PROCESS FOR RESOLVING ELIGIBILITY QUESTIONS

Quality Control Resolving Questions

Steps / ProcessAll eligibility questions are to be sent to Center Regional Recruiter

To Coordinator of Coordination Center

To State Director

To USED Office of Migrant Education

COE EXAMINATION

Quality Control COE Examination

Each program is required to have an internal set of COE quality controls.

Programs submit COEs to the Center office to be reviewed.

Two reviewers will review 100% of COEs.

RE-INTERVIEWS

Quality Control Re-Interviews

Prospective re-interviews are conducted monthly.

Students are selected randomly through a computer-generated formula.

Re-interviews will be conducted by a certified experienced recruiter.

Re-interviewer must be someone other than the original recruiter.

Quality Control Re-Interviews

Needed changes to COEs will be made during re-interview.

All re-interview results will be documented on the state re-interview form.

Students will be removed from the state system who are found by the state, to have been misidentified.

Districts will be notified of findings, written responses will be sent to families if needed.

DOCUMENTATION OF QUALITY CONTROLS

PROCESS OF CORRECTIVE ACTION

Quality Control Corrective Action

What do you do if you find out a student is not, or is no longer eligible?

QUESTIONS & ANSWERS

Cye Fink, [email protected]

mailto:[email protected]

Documents

Cye Fink. 1.Incorporated in the 2008 Rules and Regs. 2.Each state must produce 70% of its COEs from the previous year. 3.There are 7 state requirements