Cymphonix - Proof of Concept to PLUS

7/27/2019 Cymphonix - Proof of Concept to PLUS

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Managed Services PEB

Cymphonix Network ComposerSetup, Configure, Test, Install & Review

forPLUS Expressways Berhad


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Cymphonix Network ComposerProof of Concept

PLUS Expressways Berhad


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Background

Chronicle of events Setup 21st May 2009

Installed in-line

Purpose to monitor what/who utilizes the network between PERSADAand remote sites i.e Region, Section & plaza

Setup, install and configure policy

28th

May

23rd

June (after reviewingtypes of traffic utilizing the network)

Facts

User Experience

Application Performance

Report Before Policy

After Policy


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Cymphonix PoC Event

BEFORE POLICY BEING APPLIED

Minimal to NO Interruption during installation and setup

Cymphonix Network Composer configured optimally with the

current network configuration license per host managed

Users DID NOT experience network downtimeAFTER POLICY BEING APPLIED

Cymphonix managed and prioritized critical and important

traffic

MIS generally DID NOT receive much complaints from users onthe network connectivity to remote sites

TERAS & Data Alliance work together and provide full support

during the PoC


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PoC Setup

PLUS Expressways Bhd


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Network Diagram


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PoC Findings Top Network Applications

Video application

Gueterbruck CCTV

Email systems MsExchange

TOLL Data Transfer

GOLD Data Transfer

POS Data Transfer


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Cymphonix

PoC Summary Report

21st May 27th May


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Total Traffic

9


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Top Applications


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Top Network Nodes


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Uncategorized Traffic


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Policy Applied

Identify CCTV traffic

lower the traffic priority andcapped the Streaming to 56Kbps

Identify PLUS Apps namely - TOLL, GOLD and POS

traffic monitor and increase the traffic priority and

the bandwidth when necessary

* Minimum policy above being applied with so much

improvement on the network performance


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Cymphonix

After Policy PoC Report

28th May - 23th Jun


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Total Traffic


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Top Applications


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CCTV


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PLUS Apps


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Completion of PoC

Upon completion of the earlier PoC on 23rd June, users startcomplaining and MIS received many calls related to network

performance

End of June test and setup 1 PC in TELCO room for TOLL

Data transfer 2nd July setup 3 PCs in TELCO room for TOLL Dept users data

transfer (TEMPORARY)

TOLL Server reconfigured to pull data from the TEMPORARY

PC at TELCO room as opposed to original direct data transferto remote servers

Other users access i.e EFFORT, ITEMS, ROSS applications still

facing data and application access problem


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Recommendation

TERAS recommends to install the Cymphonix basedon the previous PoC results

Retrial to confirm the results requested

16

th

July

27

th

July -> Setup, install, configure andfine tune the Cymphonix device to suit PEB operation


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New Policy Applied

Identify CCTV traffic

lower the traffic priority and

capped the Streaming to 56Kbps

Identify PLUS Apps namely - TOLL, GOLD and POStraffic monitor the traffic and the bandwidth

Apart from the previous policy being applied ->added NEW POLICY below:

Grouped all PCS servers -> set high priority and maximumbandwidth for HTTP and FTP traffic

Grouped all POS -> set high priority and capped bandwidthfor HTTP and FTP traffic

Grouped other hosts accordingly as per plaza (location)


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Cymphonix

After Policy PoC Report

22nd July - 27th July


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Total Traffic


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Top Nodes

Most are PCS

servers atplazas

Most are POS

system atplazas


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Top Applications Last 7 days


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Top Applications Last 7 Days


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Uncategorized Traffic


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CCTV

Users accessing

CCTV Gueterbruckat plazas

LINK2

HQ, CRO, SRO and

Northern SO


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Top Group and Top Network Node

23rd July 29th July


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Group & Network Node Overview 23 July


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Summary


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Summary

Cymphonix PoC proved successful to manage and prioritizeuncontrolled traffic in PERSADA to remote sites

Cymphonix significantly improved the network performance

once the right policy being applied

PEB will have more and better control on the network trafficbetween PERSADA and remote site

Reduce operational issues related to network performance


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Summary

Critical applications and toll data transfer operates moreefficiently

Efficient data transfer to Touch n Go -> improved claims

submission cycle

Faster and efficient support from PERSADA and vendor due toimproved network performance via remote support

Expect to have more work related applications developed in

future for better efficiency apart from the overall increase in

application usage and acceptance

Documents

Cymphonix - Proof of Concept to PLUS