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The CareWell project is co-funded by the European Commission within the ICT Policy Support Programme of the Competitiveness and Innovation Framework Programme (CIP). Grant Agreement No.: 620983 The information in this document is provided as is and no guarantee or warranty is given that the information is fit for any particular purpose. The user thereof uses the information at its sole risk and liability D8.3 FINAL REPORT ON DISSEMINATION ACTIVITIES WP8 LEARNING FROM EACH OTHER & EXPLOITATION OF RESULTS Version 1.0, date 14 th February 2017

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Page 1: D8.3 FINAL REPORT ON DISSEMINATION ACTIVITIEScarewell-project.eu/fileadmin/carewell/... · D8.3 Final report on dissemination activities V1.0 / 14th February 2017 Page 5 of 48 Public

The CareWell project is co-funded by the European Commission within the ICT Policy Support Programme of the Competitiveness and Innovation Framework Programme (CIP). Grant Agreement No.: 620983

The information in this document is provided as is and no guarantee or warranty is given that the information is fit for any particular purpose. The user thereof uses the information at its sole risk and liability

D8.3 FINAL REPORT ON

DISSEMINATION ACTIVITIES

WP8 – LEARNING FROM EACH OTHER & EXPLOITATION OF RESULTS

Version 1.0, date 14th February 2017

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D8.3 Final report on dissemination activities

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DOCUMENT INFORMATION

ORGANISATION RESPONSIBLE

empirica GmbH

AUTHORS

Hammerschmidt, Reinhard (empirica GmbH)

von Tottleben, Malte (empirica GmbH)

Papagheorghe, Meropi (empirica GmbH)

CONTRIBUTING PARTNERS

All

DELIVERY DATE

31.01 2017

DISSEMINATION LEVEL

Public

VERSION HISTORY

Version Date Changes made By

0.1 10.10.2016 Basic structure Meropi Papagheorghe

0.2 07.11.2016 First draft excluding sections 2.3.1,

2.6 and 2.7

Meropi Papagheorghe

0.3 28.12.2016 Included contributions from Basque

Country, Veneto, Lower Silesia

Meropi Papagheroghe

0.4 16.01.2017 Included contributions from Zagreb

and Powys

Meropi Papagheroghe

0.5 19.01.2017 Finalisation of content, screen

shots, images added

Meropi Papagheroghe

0.6 20.01.2017 Adding Appendix Meropi Papagheroghe

0.7 20.01.2017 Review of deliverable Reinhard Hammerschmidt

0.8 13.02.2017 Final editing Malte von Tottleben

1.0 14.02.2017 Version for issue John Oates

FILENAME:

D8.3 v1.0 CareWell Final report on dissemination activities

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Executive summary This deliverable reports in detail on CareWell dissemination activities during months 25 to

36 of the project, as well as offering a comprehensive overview of the entire progress and completion of the project's dissemination work tasks..

CareWell dissemination activities have been based on an elaborated multi-channel

dissemination and communication strategy. The strategy has employed different media

to reach the relevant target audiences. The thematic focus of dissemination activities has followed the progression of the work tasks closely. The dissemination strategy aimed to

communicate the CareWell rationale, objectives and approach, and offer an

understanding of how these have been put into practice.

The major dissemination achievements of the third period are:

Continuing to publish news on the project website, 28 items in 2016, adding to a

total count of 59 items as of January 2017.

Initiating the production of an animated dissemination video focused on the

benefits of integrated care services piloted as part of CareWell.

Attracting over 259 followers on Twitter, and consistently using the platform to

interactively promote project events and outcomes.

Having a project-wide press release on the start of the pilots circulated in the May

2016 EIP on AHA newsletter

Participating in 28 public events, including several high profile international

conferences, reaching a total count of 110 public events.

The six awards received by the Basque Country pilot site.

The inclusion of two research papers presenting results from CareWell in

academic journals.

Strengthening synergies with BeyondSilos, SmartCare and the EIP for AHA, both

online and through public events.

Five CareWell pilot regions being awarded EIP on AHA 2016 Reference Sites

status.

Hosting an Advisory Board meeting during the 7th Project Assembly meeting in

February 2016.

Planning the CareWell – BeyondSilos Joint Final Conference to take place in

February 2016, in Barcelona, Spain.

The publication of two academic papers in peer-reviewed journals.

The successful completion of dissemination tasks of Work Package 8.

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Table of Contents

EXECUTIVE SUMMARY 3

TABLE OF CONTENTS 4

1 INTRODUCTION 7

1.1 Purpose of the document 7

1.2 Structure of the document 7

1.3 Glossary 8

2 OVERVIEW 9

2.1 Strategy summary 9

2.2 Reporting periods summary 10

2.2.1 First period 10

2.2.2 Second period 10

2.2.3 Third period 10

2.3 Visual identity 11

2.3.1 Project logo and colour scale 11

2.3.2 Document templates 11

3 DISSEMINATION ACTIVITIES 13

3.1 Online activities 13

3.1.1 Official website 13

3.1.2 Auxiliary websites 19

3.1.3 Social media - Twitter 19

3.1.4 Project-wide press release 21

3.1.5 Partner press releases 21

3.2 Public events 22

3.2.1 Conference presentations and workshops 22

3.2.2 Organised events 24

3.3 Publications 25

3.3.1 Publication policy 25

3.3.2 Research papers 25

3.4 Project videos 26

3.4.1 Integrated Care Promotion Video 27

3.4.2 Videos by partners 27

3.5 Promotional material 30

3.5.1 Flyer 30

3.5.2 Banner 30

3.5.3 General public presentation 31

3.5.4 Poster 31

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3.5.5 Give-aways 32

4 RECEPTION 33

4.1 Awards and accolades 33

4.2 Media coverage 33

4.2.1 Television 33

4.2.2 Online 34

4.2.3 Print media 34

5 SYNERGIES 35

5.1 BeyondSilos and SmartCare 35

5.1.1 Online synergies 35

5.1.2 Joint events 35

5.2 EIP on AHA 35

5.2.1 Call for 2016 EIP on AHA Reference Sites 35

5.2.2 European Summit on Digital Innovation for Active & Healthy

Ageing 36

6 CAREWELL – BEYONDSILOS JOINT FINAL CONFERENCE 37

6.1 Agenda 37

APPENDIX A: COMPLETE LIST OF EVENTS 39

APPENDIX B: COMPLETE LIST OF PUBLISHED NEWS 43

APPENDIX C: COMPLETE LIST OF PUBLICATIONS 45

APPENDIX D: COMPLETE LIST OF AWARDS 47

APPENDIX E: COMPLETE LIST OF VIDEOS 48

ANNEX 1: DEPLOYMENT SITE FACT SHEETS

LIST OF TABLES

Table 1: CareWell website news item – Year 3 16

Table 2: CareWell presentations at international conferences 22

Table 3: CareWell Advisory Board members 24

Table 4: Published and planned publications by CareWell partners 2016 25

Table 5: CareWell online press reception 34

Table 6: CareWell print media 34

Table 7: Final Conference agenda 37

Table 8: Public events with CareWell participation 39

Table 9: News published on the official CareWell website 43

Table 10: Complete list of CareWell publications 45

Table 11: Awards received by CareWell partners 47

Table 12: CareWell videos produced by partners 48

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LIST OF FIGURES

Figure 1: CareWell Dissemination & Communication Strategy 9

Figure 2: CareWell Word template 12

Figure 3: CareWell PowerPoint template 12

Figure 4: CareWell Website Structure 13

Figure 5: CareWell "Output" page 14

Figure 6: CareWell "Final Conference" Page 15

Figure 7: CareWell pilot factsheet Basque Country, Spain 16

Figure 8: CareWell official website analytics 2016 18

Figure 9: CareWell official website visitors by continent 2016 18

Figure 10: CareWell official website visitors by country 2016 18

Figure 11: #YouAreCareWell Tweet 19

Figure 12: CareWell Twitter impressions October 2016 20

Figure 13: CareWell Twitter Summary October 2016 20

Figure 14: CareWell Twitter Summary September 2016 20

Figure 15: EIP on AHA Newsletter May 2016 21

Figure 16: Kronikgune press release, October 2016 22

Figure 17: Screenshots of video intro and outro 27

Figure 18: CareWell project video 27

Figure 19: CareWell Basque Country video 28

Figure 20: CareWell Veneto video 28

Figure 21: CareWell Lower Silesia video 29

Figure 22: CareWell Puglia video 29

Figure 23: CareWell Powys video 30

Figure 24: CareWell Flyer cover 30

Figure 25: CareWell pull-up banner 31

Figure 26: CareWell Public Presentation slide 2 31

Figure 27: CareWell Pilots poster 2016 32

Figure 28: USB drive, CareWell side 32

Figure 29: CareWell on national Croatian news 33

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1 Introduction

1.1 Purpose of the document

Dissemination refers to activities directed outwards which sustain the results of the project. The aim is to communicate the results and intermediary steps to different target

groups that can be assumed to be interested in CareWell. Resuming from the conclusions

of the previous report, the present deliverable evaluates the continuation of the project’s

established dissemination strategy, and offers a complete overview of the efforts

undertaken over the entire duration of the project.

1.2 Structure of the document

The document is structured into six sections, followed by five appendices:

1. Introduction

2. Overview

3. Dissemination activities

4. Reception

5. Synergies

6. CareWell Joint Final Conference with BeyondSilos

Section 2 offers an overview of the underlying dissemination strategy of the project and its building blocks, as well as a condensed summary of the complete progression of the

dissemination work package, divided along the lines of the three reporting periods of the

project.

Section 3 is the most extensive, covering the totality of CareWell’s dissemination activities over its third reporting period, with a comparative view to the previous two.

The activities are split between:

The project’s broad online presence covering: the status of the project’s websites

(including web analytics), use of social media and press releases.

The various public events the project has been part of, such as: conferences, presentations and workshops, pilot site press conferences, events organised with

the project’s involvement, awards and accolades received by the project.

Published CareWell research papers.

Promotional material produced.

Section 4 focuses on the reception of the project in the third reporting period, as

reflected in the media coverage and the multiple awards the project received throughout

its lifespan.

Section 5 shows how dissemination activities in the third reporting period strengthened

the project’s synergies with sister projects and key initiatives such as the EIP on AHA.

Section 6 presents the plans for the Joint Final Conference with BeyondSilos.

Appendix A lists all public events with participation from CareWell partners.

Appendix B lists all the headlines of news published on the CareWell official web site.

Appendix C lists all CareWell-related scientific publications produced by the consortium.

Appendix D lists all CareWell related publications by CareWell partners.

Appendix E lists all CareWell videos produced by CareWell partners.

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1.3 Glossary

EIP on AHA European Innovation Partnership on Active and Healthy Ageing

IFIC International Foundation for Integrated Care

Unique visitors The number of distinct individuals requesting pages from a website during a given period, regardless of how often they visit

Visits The number of times a website has been visited regardless of how

many visitors make up the visits

Live-tweeting Posting comments about (an event) on Twitter while the event is

taking place

Twitter

impression

A twitter impression represents an instance of a single tweet being

seen

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2 Overview

2.1 Strategy summary

The previous two dissemination reports highlighted the multi-channel strategy agreed upon by members of the Consortium with regards to raising awareness of the project.

Dissemination activities have been a horizontal activity within the CareWell project, and

have been strongly related to all the other work packages. The dissemination work

package has received input from multiple work tasks, depending on the project phase,

and has closely followed the progress registered. Project aims, plans and (interim) results have been disseminated and communicated to all interested parties from the

project kick-off onwards through a large set of different dissemination channels. In order

to be effective and efficient, the dissemination strategy and channels addressed have:

Been oriented towards the needs of the audience, using appropriate language and information levels.

Included various dissemination methods: written text including illustrations, graphs

and figures; electronic and web-based tools; and oral presentations at community

meetings and (scientific) national and international conferences.

Leveraged existing resources, relationships, and networks.

Interacted with and effectively linked to other relevant projects and initiatives.

Been effectively conducted at several geographical levels, using appropriate

dissemination channels.

CareWell’s multi-dimensional, large scale dissemination approach is depicted in the figure below (Figure 1).

Figure 1: CareWell Dissemination & Communication Strategy

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2.2 Reporting periods summary

It is the aim of this final deliverable to present both the most recent reporting period and

the success of dissemination across the whole span of the project. Therefore this section

offers a review of the previous two reporting periods and concludes with the most recent

one.

2.2.1 First period

Establishing CareWell’s visual identity was a major achievement in the first reporting

period (M1-M12). Along with the development of the project’s official website and the

activation of its official Twitter account, it laid the groundwork for a sustained and

coherent approach to dissemination.

The first year also marked the production of 12 videos describing the initial phases of the

project and the ongoing plans and preparations in deployment regions. Multiple local

press articles drew attention to the project and sites. The first report on dissemination

revealed the partners’ unanimous commitment to making the project known both

regionally and internationally, tallying 47 public events with CareWell participation.

During the first period, the project’s contribution to and interaction with the EIP on AHA

was stressed, touching upon synergies with CareWell’s sister projects SmartCare and

BeyondSilos, working within the same framework. Several experts were contacted to

take part in the prospective project Advisory Board.

Potential dissemination target groups such as elderly people and their informal carers,

health and social care providers and professionals, public authorities, EU and local policy

makers, and ICT industry representatives were identified during the first period of the

project.

2.2.2 Second period

The second reporting period (M13-M24) continued in the same direction for

dissemination, and revolved around employing the established strategy in order to draw

attention to the newly operational CareWell sites. In order to keep partners informed of

the project’s many dissemination activities in various parts of Europe, as well as maintain an awareness of potential new dissemination opportunities, an internal dissemination

newsletter was initiated in 2015, to be circulated every two months.

An important milestone for dissemination in the second period was the preparation of a

project-wide press release announcing the start of the services, to be disseminated through official EC channels. The text was accompanied by the creation of individual

factsheets for each of the sites which made essential information readily available to the

public at large. Sites also raised awareness by organising local press conferences once

the services became fully operational. In total, the project participated in 33 public

events throughout 2015, including several high profile international conferences, and co-organised a one day conference with BeyondSilos and SmartCare. 2015 also marked the

project’s first awards, for the Basque Country, and the publication of several academic

papers.

2.2.3 Third period

The third and final reporting period of the project (M25-M36), which is the main focus of the present report, gradually oriented the established dissemination strategy towards the

announcement of the project's final results. The second half of 2016 was particularly

marked by taking concrete steps in the organisation of the Final Conference of the

project, (WT8.10), an upcoming milestone in CareWell's timeline.

The first major event of the second reporting period was the CareWell Advisory Board

meeting, which took place early in 2016, in the presence of four international experts

assembled as part of the project's Advisory Board. In May 2016, a comprehensive press

release highlighting case studies from the CareWell pilots was circulated in the official EIP

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on AHA newsletter. With regards to event participation, CareWell partners have

continued throughout the entire year to participate in national and international

conferences, tallying 28 events in 2016, among them the 16th International Conference

for Integrated Care and the European Health Forum Bad Gastein. An open workshop

dedicated to CareWell's specifically tailored service innovation cost-benefit analysis tool, ASSSIST, was organised together with BeyondSilos as part of ICIC16. Two scientific

papers have been published. Following the reviewers' recommendations, the task of

promotional video production was taken up again by both the Dissemination WP leader,

empirica, and partners from each of the sites. An additional six awards were added to the excellent track record of the Basque Country site. The end of the year was also marked

by five of CareWell's regions becoming EIP on AHA Reference Sites as the result of the

most recent Call for Reference Sites.

2.3 Visual identity

CareWell's visual identity has remained consistent over the entire project duration. This section recalls the steps taken during the first reporting period in order to establish it.

2.3.1 Project logo and colour scale

The project logo that was agreed upon among all CareWell partners offered the basis for

further designs and layouts for all dissemination channels. It was circulated to all project

partners at the beginning of the project in different formats.

The CareWell colour scale consists is the following seven colours:

RGB 255, 221, 0

RGB 243, 145, 0

RGB 230, 48, 42

RGB 189, 19, 33

RGB 0, 101, 50

RGB 148, 192, 27

RGB 19, 112, 185

2.3.2 Document templates

Once the final logo was agreed upon, templates for Word and PowerPoint documents

were produced based on it, in order to consolidate a recognisable visual identity.

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Figure 2: CareWell Word template

Figure 3: CareWell PowerPoint template

CareWell partners used these templates whenever they wrote project-related documents

or presented CareWell at conferences, events, seminars, and workshops, as well as

internal meetings such as consortium, board or review meetings.

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3 Dissemination activities

3.1 Online activities

Online dissemination activities primarily supported and accompanied the numerous public events the project took part in; a public record of these has been kept on the project

website and the project’s Twitter account. A project-wide press release drafted in the

second reporting period, marking the start of the CareWell pilots’ operational phase, was

officially made public in the Newsletter of the European Innovation Partnership on Active

and Healthy Ageing (EIP on AHA), in May 2016. Partner websites have also highlighted the project on several occasions. Online activities have consistently strengthened

synergies with other projects and the EIP on AHA. The sub-sections below report on the

many online channels the project employed.

3.1.1 Official website

The CareWell official website (http://carewell-project.eu/) has been at the centre of the projects’ dissemination strategy since the very beginning. The layout of the home page

has remained unchanged since its official launch in July 2014, but sections have been

added to reflect the progress in the project. The current structure is illustrated below.

Figure 4: CareWell Website Structure

All public deliverables of the project are available for download in the “Output” section of the website, along with the CareWell flyer, pilot factsheets and the general CareWell

dissemination poster. All downloadable material is sorted into categories which are easily

accessible through an accordion-style menu.

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Figure 5: CareWell "Output" page

3.1.1.1 Final Conference page

A new dedicated page for the CareWell - Beyond Silos Joint Final Conference has been

added to the official website in December 2016, in order to facilitate advertising the event. The page provides essential information about the agenda, venue and directions.

During the event, live streaming will be available. An identically structured dedicated

page has been added to the BeyondSilos official website as well. Registration for the

conference is done via the official CareWell and BeyondSilos websites.

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Figure 6: CareWell "Final Conference" Page

3.1.1.2 Factsheets

CareWell pilot factsheets were compiled to provide the general public with condensed up-

to-date information about each CareWell pilot region at the start of piloting in 2015. The

six factsheets span two pages, and are available for download in the “Output” section of the official website. They are structured along the following lines:

The broader healthcare system.

Service components supporting the two CareWell pathways:

Patient empowerment and care support.

Integrated care coordination.

Patient recruitment and service rollout.

Contact information.

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Figure 7: CareWell pilot factsheet Basque Country, Spain

Each factsheet also contains an info box which gives basic information, such as the

population in the region, the local CareWell partners, the main innovation brought along

by CareWell, and the number of patients and professionals participating in the pilot.

3.1.1.3 Website news

The news section covered, as before, the project’s recent conference participation and

organised events, synergies with the EIP on AHA and fellow integrated care projects, as

well as important events in the project’s internal schedule. News about public events

usually included a link to presentation slides. Particular attention has been paid in 2016 to the results of the EIP on AHA Call for Reference Sites.

The news section has been updated regularly, with an additional 28 items published in

the third reporting period. The two most recent headlines are featured on the website’s

homepage. In total, 59 news items have been published so far, with several more planned for the months leading up to the final review of the project.

Table 1: CareWell website news item – Year 3

# Headline

31. Integrated Care projects at EIP on AHA Conference of Partners

32. Moving ahead together - A synergy workshop in Brussels

33. First CareWell Advisory Board Meeting

34. CareWell Quality Innovation of the Year Finalist

35. CareWell Awarded at CNIS 2016

36. New interim report on process evaluation

37. New interim report on exploitation and dissemination activities

38. CareWell at Med-e-Tel 2016

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# Headline

39. CareWell posters at Spanish chronic care congress

40. CareWell continues to draw recognition in Spain

41. CareWell at ICIC16

42. CareWell receives “Excellent” rating after second period review meeting

43. CareWelll 8th Project Assembly Meeting and e-Health Congress

44. CareWell prominently featured in May issue of EIP on AHA Newsletter

45. How to make an integrated care service sustainable

46. SmartCare Final Conference

47. CareWell at IV Jornadas de Gestion Sanitaria

48. 2nd CareWell Engagement Workshop in Powys

49. CareWell pilot regions become EIP on AHA 2016 Reference Sites

50. CareWell at Polish Telemedicine Society conference

51. CareWell video from the Basque Country

52. CareWell part of EHTEL workshop in Palermo

53. CareWell presentations in Poland

54. CareWell at the European Health Forum Gastein

55. 9th CareWell Project Assembly in Crete

56. New CareWell academic publication

57. Renewed attention to CareWell in Spain

58. Final conference

59. CareWell Pilots present at the second EIP on AHA summit

3.1.1.4 Analytics

Analytical data in Figure 8 shows that the official CareWell website has attracted over

2,900 visits during 2016, generating almost 6,500 page views. This a considerable

increase compared to the previous year, when visits topped at 2,200 and 6,200 page

views were amassed.. Most traffic was registered in December, when the CareWell - BeyondSilos Joint Final Conference was announced. Higher levels of traffic were

registered again in March and April, in the weeks leading to the project’s second review

meeting.

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Figure 8: CareWell official website analytics 2016

The vast majority of visitors are European. However, the single country with the highest number of visitors is the United States. The European countries with the highest number

of visitors are Spain, Italy, UK and Poland. These are the countries where CareWell

regions are present; this shows that the local dissemination activities are also reflected

on the website. The interest from the United States shows that CareWell is also well

received outside of Europe.

Figure 9: CareWell official website visitors by continent 2016

Figure 10: CareWell official website visitors by country 2016

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3.1.2 Auxiliary websites

Aside from CareWell’s official page, a joint webpage for CareWell, BeyondSilos and

SmartCare, entitled Integrated eCare in Europe, was created in 2015 under the domain

www.integrated-ecare.eu. The website highlights the three initiatives, explains their

common goal, and provides brief separate overviews, as well as listing all the partners involved. The project logos are featured prominently; clicking on any of them redirects to

the respective project webpage.

This was accompanied by the launch of Integrated eCare Wiki page

(http://wiki.integrated-ecare.eu/). Access to the page requires creating an account.

Partners are encouraged to join the Wiki in order to add and edit content.

3.1.3 Social media - Twitter

CareWell’s Twitter account (@Carewellproject) has continued to grow, following 169

accounts and reaching 258 followers as of mid January 2017. CareWell’s tweet count has

reached 154, with 158 likes. The focus has been, as before, mainly on announcing

upcoming events and reporting on past ones, as well as engaging in live-tweeting of events on several occasions. The account regularly interacted and engaged in mutual

retweeting with @BeyondSilos and @PilotSmartCare, as well as with those of CareWell

partners (@osakidetzaEJGV, @Kronikgune, @AresPuglia, @Dolny_Slask, @IFICInfo,

@Consorz_Arsenal), consortium members, and other relevant initiatives such as the EIP on AHA, and the Scale-AHA study. Particular attention was also paid to the results of the

2016 EIP on AHA Call for Reference Sites, which awarded five CareWell regions this

status.

Relevant hashtags such as #integratedcare, or specific event hashtags (#AgeingSummit) have been featured in many of the project’s tweets and retweets. The CareWell Twitter

account has also been used to increase traffic to CareWell’s official page, each recently

published news item being also announced and linked to on Twitter.

3.1.3.1 #YouAreCareWell

One of the more prominent hashtags employed on Twitter in 2016 was #YouAreCareWell. Following recommendations from the most recent general review,

CareWell attempted to make the people involved in the project more visible by

highlighting their role and including their Linkedin profile in a series of weekly tweets

between July and September 2016. The hashtag generated increased traffic.

Figure 11: #YouAreCareWell Tweet

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3.1.3.2 Analytics

As analytical data in Figure 12 and Figure 13 shows, CareWell’s most active month

overall on Twitter in 2016 was October, coinciding with the announcement of a new

publication in a peer reviewed journal, and reports on the European Health Forum

Gastein. October was also the month with the most profile visits in 2016.

Figure 12: CareWell Twitter impressions October 2016

Figure 13: CareWell Twitter Summary October 2016

The highest number of impressions registered was in September (Figure 14), when the

EIP on AHA 2016 Reference Sites were officially announced.

Figure 14: CareWell Twitter Summary September 2016

The high impression figures show that Twitter can be used to attract and inform a huge

audience.

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3.1.4 Project-wide press release

The press release announcing the beginning of pilot operations in the six CareWell

regions was circulated in the May 2016 issue of the Newsletter of the European

Innovation Partnership on Active and Healthy Ageing. It gave an overview of the project,

highlighting features from the Basque Country and Croatian deployment regions. Prior to the press release, the factsheets for each region (see section 3.1.1.2 above) were made

available for download in the “Output” section of the project website.

Figure 15: EIP on AHA Newsletter May 2016

3.1.5 Partner press releases

Since the beginning of the project, CareWell partners have supported the project’s

dissemination strategy by featuring the project on their own websites. Coordinating

partner Kronikgune published two press releases in 2016 concerning CareWell, in both

English and Spanish, on their official website:

CareWell information video now available – October 2016

Osakidetza collected the finalist diploma in the Quality Innovation of the Year

2015 Award, for the CareWell project – February 2016

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CareWell was also mentioned in a Kronikgune press release about the 16th International

Conference on Integrated Care, which took place on 23rd-25th May 2016 in Barcelona,

Spain.

Figure 16: Kronikgune press release, October 2016

3.2 Public events

Throughout its 36 month duration, CareWell partners participated in over 110 events (for

a complete list see Appendix A) where the project was showcased through presentations, discussions or posters. Public events, from large international conferences to local

workshops, have proven to be a very effective way of raising awareness of the project.

The events that CareWell participated in or organised during 2016 are discussed below.

3.2.1 Conference presentations and workshops

The project was presented at several high-profile international conferences, often together with SmartCare, BeyondSilos and the EIP on AHA B3 Action Group, which

enabled CareWell to reach a large number of stakeholders at the same time, from policy

makers to medical practitioners, ICT industry representatives, patient group

representatives and medical researchers from different countries in Europe. CareWell partners also attended many other national conferences, as well as international, national

and local workshops. Several of these international events were high-profile events with

a large turnout (Med-e-Tel, ICIC, European Health Forum Gastein), attracting a multitude

of stakeholders. Table 2 lists all 2016 international events chronologically:

Table 2: CareWell presentations at international conferences

Date International conference Partner

presenting

Location

14 March 2016 Design, Automation & Test in Europe

Conference & Exhibition (DATE)

FER Dresden,

Germany

8 April 2016 Med-e-Tel 2016 LSV Luxembourg

23-25 May 2016 16th International Conference on

Integrated Care

Kronikgune,

empirica

Barcelona

16 June 2016 European eHealth Congress FER,

Kronikgune

Donostia;

Spain

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Date International conference Partner

presenting

Location

6 July 2016 SmartCare Final Conference Kronikgune, Empirica

Triest, Italy

28-30 September

2016

European Health Forum Gastein Kronikgune,

HIM

Bad Gastein,

Austria

22 November

2016

World of Health IT IFIC Barcelona,

Spain

5-8 December

2016.

European Summit on Active and Healthy

Ageing 2016

IFIC Brussels,

Belgium

8 December 2016

COICR eHealth Summit on Digital Health Innovation: Define, Measure, ImpacT

Veneto Brussels, Belgium

3.2.1.1 The 16th International Conference on Integrated Care

The annual International Conference on Integrated Care is organised by the International

Foundation for Integrated Care (IFIC). Over the course of the project, CareWell was present at the two previous iterations of the conference, and there are plans to attend in

2017 as well.

CareWell was well represented at this major 2016 event in the integrated care

international community. Three presentations and one poster highlighted achievements from the Basque Country:

Up-scaling of an Integrated Care Model for frail elderly patients. (Marisa Merino,

Session 1.1 on Frailty).

Modelling approach to managing the deployment of integrated organisational models for multimorbid patients in the CareWell study. The Basque Country case.

(Myriam Soto-Gordoa. Session 5.9 on Designing, simulation and innovations).

Evaluation of ICT supported integrated healthcare for frail patients with

comorbidities: Baseline assessment of the CareWell Project. (Maider Mateo Abad,

Session 6.9 on ICT Implementation and assessment).

Statistical approach to assess the integrated organisational models for patients

with multimorbidity in the CareWell study: The Basque Country case. (Dr. Javier

Mar, Poster session on Evaluation methods and measures).

CareWell was also highlighted during the interactive workshop on business model development "How to make an integrated care service sustainable" organised by

CareWell consortium member empirica on Tuesday 24th May. The workshop served to

strengthen synergies with sister projects BeyondSilos and SmartCare.

3.2.1.2 19th European Health Forum Gastein

CareWell participated in the prestigious European Health Forum Gastein (EHFG), held between 28th-30th September 2016 in Austria. The European Health Forum Gastein is a

high-profile health policy event which has been taking place every autumn starting in

1998 in the Austrian spa and mountain resort of Bad Gastein. The forum is officially

supported by the European Commission, and engages key actors and experts from the 28 Member States, as well as the remaining countries in the WHO European region. This

year's event discussed the challenge of Demographics & Diversity in Europe - New

Solutions for Health.

CareWell was the focus of a presentation on “EIP on AHA –Integrated Care and Sharing Experience from Implementing Innovative Solutions”, delivered by project coordinator

Esteban de Manuel Keenoy (Kronikgune) on the last day of the conference. The talk was

part of a session titled “Reality meets Reality” organised by DG Connect, which

addressed the need to move towards digitisation in healthcare systems, and how this can

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be best approached and coordinated by considering interoperability, data protection and

data management. The significant lessons CareWell shared with its audience emphasised

the challenges of defining new organisational models and integrating new care pathways.

3.2.2 Organised events

CareWell has been consistently organising public events, most frequently in cooperation with its sister projects, in order to disseminate the newest results and offer stakeholders

various opportunities to engage with the project. Most prominently in 2015, CareWell

hosted the Technology Innovations: Supporting Integrated Care at Home and in

Communities, on 20th October 2015 in Odense, Denmark, as part of the WHINN Week of

Health and Innovation. Two pilot regions, Zagreb and Lower Silesia, also organised high-profile press conferences in the second reporting period to mark the start of piloting.

These events strongly underlined the local political engagement of CareWell sites in

bringing integrated care a step closer, and were attended by local and national officials.

The most important events organised in 2016 are reported below.

3.2.2.1 ICIC16 Workshop: How to make an integrated care service

sustainable

Integrated care projects CareWell, BeyondSilos and SmartCare shared answers and

lessons through an interactive workshop on business model development at the 16th

International Conference on Integrated Care on 24th May 2016 in Barcelona. Participants were given the chance to discuss barriers and solutions for the implementation of

integrated care services. The purpose of the workshop was specifically to familiarise the

audience with the ASSIST tool and method, based on cost-benefit assessment, which has

been employed in all three projects. A model case scenario for a service supporting older people suffering from chronic obstructive pulmonary diseases (COPD) was simulated

using the ASSIST tool.

3.2.2.2 Advisory Board Meeting

One of CareWell’s tasks in during the first two years of activity was reaching out to and

seeking support from a group of experts who would form the CareWell Advisory Board.

Table 3: CareWell Advisory Board members

Expert Topic

Prof Dr Dipak Kalra,

Eurorec

Patient-centred use cases, interoperability

Prof. Jean Bousquet, Univ. of Montpellier

Care pathways

Walter Atzori Patient perspective

Dr Albert Alonso Implementation

An Advisory Board Meeting took place on 17th-18th February 2016 in Treviso, Italy, as

part of CareWell’s 7th Project Assembly, hosted by Consorzio Arsenal. The Advisory Board meeting took place on the second day; three discussion sessions were led by Puglia,

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Veneto and the Basque Country. The main points of discussion were patient

empowerment, organisational models and implementation. Prof. Dipak Kalra, Dr. Albert

Alonso, Walter Atzori and Prof. Jean Bousquet were the experts who took part in the

meeting. The goal was for the advisors to support the project in eliciting lessons learned

and good practices. The conclusions of the Advisory Board meeting have been discussed within the consortium, and served to inform the deliverable D8.6 Deployment Guidelines.

3.3 Publications

The publication policy agreed upon during the second period by the consortia of

CareWell, BeyondSilos and SmartCare guided the publication efforts undertaken by

CareWell partners throughout the project. This section focuses on papers submitted for publication in academic journals, conference proceedings or as a book chapter by

partners of the project.

3.3.1 Publication policy

The publication policy was drafted jointly and agreed upon by the partners of all three

integrated care projects: CareWell, BeyondSilos and SmartCare. A final version was issued at the end of October. The document covers publications from within each project,

as well as publications between the projects, setting out a set of guidelines. It

establishes:

The role and responsibilities of the authors with regards to the publications.

The role and responsibilities of the Project Coordination Committees with regards

to the publication.

Guidelines for authorship.

A payment scheme for publications (in principle, no submission to be made to journals requiring a publication fee).

A revenues sharing model (in case of anticipated revenue, it must be apportioned

between partners).

The survival of the policy.

3.3.2 Research papers

Partners have reported on the following published as well as planned papers in 2016:

Table 4: Published and planned publications by CareWell partners 2016

Title Published in Partner

1. “Mobile Empowerment of Patient by an

Integrated ICT Environment” /

“Wzmocnienie mobilności pacjenta

poprzez integrację produktów informatycznych”

Acta Bio-Optica et Informatica

Medica Inżynieria

Biomedyczna, vol. 22, nr 2,

2016

LSV

2. Incorporating budget impact analysis in

the implementation of complex interventions. A case of an integrated

intervention for multi-morbid patients

within the CareWell study.

Value in Health

http://www.valueinhealthjournal.com/article/S1098-

3015(16)30010-9/fulltext

Kronikgune

Title Submitted to Partner

Statistical approach to assess the

integrated organisational models for

frail patients in the CareWell study: The Basque Country case.

International Journal for

Integrated Care

Kronikgune

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Title Planned for Partner

1. Key determinants to develop a

sustainable integrated healthcare model

for frail elderly people with chronic

diseases- CareWell integrated care pathway in six European regions

British Medical Journal Kronikgune

2. Integrated care in the Local Health

Authority of Feltre - the CareWell experiences (working title)

International Journal for

Integrated Care

Veneto

3. Integrated care programmes for

chronically ill patients: the improvement in the Local Health Authority of Feltre

(working title)

International Journal for

Integrated Care

Veneto

4. CareWell Qualitative analysis Possible candidates:

Psicothema,

International Journal of

Qualitative Methods,

Gaceta Sanitaria,

International Journal of Technology Assessment in

Health Care,

Health Expectations,

International Journal for Quality in Health Care

Kronikgune

5. Evaluation of the implementation of the

integrated programme for multimorbid patients in the whole Basque Health

Service.

Kronikgune

6. Evaluation of the implementation of the integrated programme for multimorbid

patients in the Veneto Region

Kronikgune

7. CareWell Global Baseline Results Kronikgune

8. CareWell Results in the Basque Country Kronikgune

9. CareWell Global Results Kronikgune

10. Multimorbidity patterns in CareWell

patients

Kronikgune

3.4 Project videos

The production of promotional videos has been part of CareWell’s dissemination strategy

from the beginning. In total, 18 CareWell videos have been produced (with an additional

one in production at the moment, to be disseminated after the end of the project). Video

production has usually been carried out by empirica, the Dissemination WP leader, but

additional videos have also been produced by project partners. During the first reporting period, 13 CareWell videos were produced to highlight pilot site visits and important

events in the early stages of the project. They were uploaded to YouTube in a dedicated

playlist for the project and embedded on the project website. The videos shared the

same intro and outro, using elements of CareWell’s visual identity, as well as partner logos. Videos were accompanied by the same signature musical theme.

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Figure 17: Screenshots of video intro and outro

Video production was taken up again as a task during the third reporting period following

reviewers’ official recommendations from the second project review meeting. The results

of this endeavour are reported below.

3.4.1 Integrated Care Promotion Video

One of the reviewers’ recommendations at the second project review meeting was to

reach out to an even broader public and ensure the dissemination of CareWell results

after the end of the project. To this end, the concept for a general animated

dissemination video has been drafted. The video addresses both the general public as well as healthcare professionals and policy makers, and argues for the broader

implementation of integrated care services at European level. It is grounded in the

organisational models and care pathways applied in CareWell which make use of ICTs to

improve integration and communication between professionals, as well as between

patients and professionals. It is styled as a narrative focused on Mary, an elderly multimorbid patient whose quality of life improves after she is able to access integrated

care services.

The video was finalised and published on the project website during the last week of

January 2017. The cartoon video was also published on YouTube and Twitter.

Figure 18: CareWell project video

3.4.2 Videos by partners

Several CareWell regions have committed to each produce a video highlighting results of

the intervention in the respective local language. So far three videos have been

completed, and all will be embedded on the official CareWell website before the Final Conference in February.

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Basque Country

Kronikgune and Osakidetza created a video showcasing CareWell objectives, the new

integrated pathway for multimorbid patients, the experiences and perceptions of

managers, clinicians and patients, and the results of CareWell's evaluation in the Basque

Country. It includes interviews with both patients and professionals involved in the project.

Figure 19: CareWell Basque Country video

Veneto

Veneto is one of the pilot regions which had previously produced a video in Italian

introducing CareWell during the project’s first year. A new video highlighting the local results of the trial has been produced at the end of 2016; a version translated into

English will also follow.

Figure 20: CareWell Veneto video

Lower Silesia

Lower Silesia produced a 4:50 minute animated video in English which presents the

broader objects of CareWell, offers an outline of the state of healthcare services available

in the region prior to the intervention, and showcases the telecare and mHealth innovations implemented through the project in the region.

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Figure 21: CareWell Lower Silesia video

Puglia

Puglia produced a video wih three objectives: Provide information to wider audiences

about the regional experience for Puglia in the CareWell project; inform local stakeholders about the added value of the final CareWell project outcomes for Puglia;

and explain why Puglia was a partner in the CareWell consortium, and why it should be a

partner in other European projects.

Figure 22: CareWell Puglia video

Powys

The video was created with the aim of explaining the CareWell project, the collaborative

European approach and partnerships that have aided the project, and some of the

benefits that Powys can expect as a result of the project. The video explains the rural

challenges faced in Powys, along with the CareWell related services that have been deployed to support Powys in achieving the project objectives. It includes key local

stakeholders and feedback received from patients themselves, along with a

demonstration of the solutions in use.

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Figure 23: CareWell Powys video

3.5 Promotional material

This section reports on the promotional material produced from the beginning of the

project which was aimed for repeated use over the duration of the project.

3.5.1 Flyer

A short flyer was produced in October 2014. 2,000 copies have been printed and

distributed at various events. It was developed centrally in English, with input from all project partners. Its aim was to introduce the following information:

What is CareWell about?

Domains of an integrated approach.

Who is involved?

Figure 24: CareWell Flyer cover

3.5.2 Banner

A pull-up banner was designed during the project’s first reporting period. It has since

been printed and accompanied the project at multiple events in 2015 and 2016, such as

the organised conference Technology Innovations: Supporting Integrated Care at Home

and in Communities at WHINN 2015 in Odense, Denmark, and the SmartCare Final Conference in July 2016 in Trieste, Italy.

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Figure 25: CareWell pull-up banner

3.5.3 General public presentation

A general 13 slide PowerPoint presentation in English was created at the beginning of the

second reporting period; it introduces the scope and objectives of the project, as well as the six pilots. It has been distributed to and used by all CareWell partners many times as

basic support for familiarising the public with CareWell.

Figure 26: CareWell Public Presentation slide 2

3.5.4 Poster

A poster focusing on CareWell’s six pilot regions and their local integrated care

implementation profiles has been designed; it was first displayed at the SmartCare Final Conference.

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Figure 27: CareWell Pilots poster 2016

3.5.5 Give-aways

For the Final Conference, 250 USB drives shaped as plastic cards have been ordered.

This shape allows for the drive to be conveniently carried in a wallet. The two sides of the

USB cards display the logo of CareWell and that of BeyondSilos respectively. Each drive will store a copy of D8.6 CareWell Deployment guidelines.

Figure 28: USB drive, CareWell side

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4 Reception

Monitoring CareWell’s reception has been a useful method of assessing the outreach and

effectiveness of CareWell’s dissemination strategy. The following section lists awards received by CareWell, as well as mentions in various media.

4.1 Awards and accolades

The Basque Country CareWell service has received formal recognition on six occasions in

Spain as a well as in Europe in 2016:

Quality Innovation of the Year Awards 2015: Finalist in the Potential Innovation Project category; January 2016, Tallinn.

Most Innovative European Project: Spanish National Congress for Innovation and

Public Services; March 2016, Madrid.

Best Innovative Practice Award: 10th National Congress on Innovation and Research in Nursing Care.

Good Practice award as one of the best initiatives presented at the VI Congreso

de Gestión Avanzada; May 2016, Donostia.

Profesor Barea award for multi-entity projects, at the Fundacion Signo award ceremony; May 2016, Madrid.

Award Avedis Donabedian "Consorci de Salut i Social de Catalunya"; December

2016, Barcelona. Ceremony to be held in January 2017.

This brings the total number of awards received by CareWell so far to nine.

4.2 Media coverage

This section offers a brief overview of CareWell’s presence in the media over the third

period. It highlights mentions of the project on television and in online and print media.

4.2.1 Television

In the previous reporting period, two news reports on Croatian and Polish TV networks

respectively were dedicated to the beginning of local piloting operations. One news report on national Croatian TV station Nova TV covered the Zagreb pilot in February 2016, in a

01:42 minute long segment. The segment was also made available online accompanied

by a short article.

Figure 29: CareWell on national Croatian news

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4.2.2 Online

During the third reporting period, CareWell has been mentioned in at least three online

news pages in four distinct articles.

Table 5: CareWell online press reception

Date Title Published in (link) Language

16.02.2016 ODLIČNA IDEJA

Zagrebački studenti

povukli milijune iz europskih fondova

dnevnik.hr

http://dnevnik.hr/vijesti/hrvatska/stud

enti-fer-a-za-svoj-pilot-projekt-povukli-milijune-kuna-iz-europskih-

fondova---426627.html

Croatian

03.03.2016 Premian a Osakidetza por su innovación en la

atención a pacientes

pluripatológicos

20 minutos

http://www.20minutos.es/noticia/2688

860/0/premian-osakidetza-por-su-

innovacion-atencion-pacientes-

pluripatologicos/

Spanish

26.07.2016 Lekarze z Wrocławia

badają pacjentów

przez smartfony

Gazeta Wroclawska

http://www.gazetawroclawska.pl/zdro

wie/a/lekarze-z-wroclawia-badaja-pacjentow-przez-smartfony,10444040/

Polish

05.12.2016 Jerzy Michalak:

konsekwentnie

inwestujemy w ochronę zdrowia

Gazeta Wroclawska

http://www.gazetawroclawska.pl/zdro

wie/a/jerzy-michalak-konsekwentnie-inwestujemy-w-ochrone-

zdrowia,11541640/

Polish

4.2.3 Print media

During the previous reporting period, CareWell was featured more prominently in the

printed press; the national Croatian health magazine Doktor u kući, dedicated a nine

page spread article on the technological innovations brought about by CareWell in

Zagreb. At least one local newspaper and one national magazine have highlighted

CareWell in 2016.

Table 6: CareWell print media

Date Title Published in Language

29.09.2016 Nuovi servizi dedicati alle cure domiciliari

con l'ICT in Veneto

ResidenzeSanitarie Italian

12.10.2016 Successo per il Fascicolo Territoriale del paziente presentato a Creta nell’ambito

della sesta Training School di ByondSilos.

Il Gazzettino Italian

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5 Synergies

Creating synergies between the three integrated care projects CareWell, BeyondSilos and

SmartCare, and, one step further, between the projects and other initiatives such as the European Innovation Partnership on Active and Healthy Ageing, has been a clear

objective for CareWell throughout its progress. This section reports on these efforts, that

include the creation of common websites, joining forces in organising events addressing

the advancement of integrated care, and actively participating in EIP on AHA initiatives.

5.1 BeyondSilos and SmartCare

5.1.1 Online synergies

As previously reported in section 3.1.3, Twitter is a space where the three projects have

routinely interacted, functioning almost like a shared platform to address a common

follower base. The development of two joint websites for the projects, which took place in

2015 (see section 3.1.2), also contributed to online synergies.

Additionally, the CareWell BeyondSilos Joint Final Conference page made public in

December 2016 is structured identically and updates simultaneously on both project

websites. Both websites will also be live streaming the conference.

5.1.2 Joint events

5.1.2.1 SmartCare Final Conference

CareWell sister project SmartCare held its final conference on 6th July in Trieste, Italy.

The conference marked the culmination SmartCare’s three years of work advancing ICT-

supported integrated care in 23 European regions. CareWell and BeyondSilos were also

present, showcasing interim results and contributing to synergies. CareWell displayed an informational poster, and was the focus of a presentation delivered by its Project

Coordinator, Esteban de Manuel Keenoy (Kronikgune): Moving ahead - Multi-level

integration for patients with complex needs.

5.1.2.2 ICIC16 Workshop

The workshop on “How to make an integrated care service sustainable” co-organised by CareWell, BeyondSilos and SmartCare at ICIC16, described in more detail in section

3.2.2.1, strengthened synergies between the three initiatives.

5.2 EIP on AHA

Over the entire duration of the project, CareWell has worked closely in collaboration with

the European Innovation Partnership on Active and Healthy Ageing, particularly with the EIP on AHA Action Group B3 on Integrated Care, by exchanging relevant materials,

making targeted contributions based on project outcomes, and participating in meetings,

conferences and open calls.

All action areas of the Action Group B3 have been addressed in CareWell. Many of the CareWell pilot regions and partners have been committed from the beginning of the

project specifically to the B3 Action Areas.

5.2.1 Call for 2016 EIP on AHA Reference Sites

CareWell participated in a particularly important event at the end of the previous

reporting period, namely, the 4th Conference of Partners of the European Partnership for Active and Healthy Ageing which took place on 9th-10th December in Brussels. Members

from all three integrated care sister projects were in attendance, and were able to join in

and contribute to discussions about the achievements of the EIP on AHA so far, and its

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remaining path towards its 2020 goals, including the 2016 Call for EIP on AHA Reference

Sites.

The study on “Support to scaling up of innovations in Active and Healthy Ageing” (Scale

AHA) aims to accelerate the scaling-up of innovative approaches and practices in Active

and Healthy Ageing in Europe by fostering active knowledge exchange among regions through dedicated mentoring sessions. At the end of January 2016, ScaleAHA launched

the 2016 Call for Reference Sites.

On 14th July 2016, ScalaAHA made the results of the Call public. Five of CareWell’s

regions, Basque Country, Feltre (as part of Veneto), Apulia, Zagreb and Powys (as part of Wales), were among the 74 regional and local organisations officially awarded

"Reference Site" status. Both the Basque Country and Wales received four stars, the

highest rating in the peer review stage of the applications, followed by Veneto with three

stars.

5.2.2 European Summit on Digital Innovation for Active & Healthy

Ageing

CareWell was represented by five of its sites at the second European Summit on Digital

Innovation for Active & Healthy Ageing, which took place on 5th-8th December 2016 in

Brussels. A special award ceremony took place on 7th December, where the selected

regions, including CareWell sites, were officially awarded the "Reference Site" trophies. The work conducted by CareWell was highlighted as part of the B3 Action Group on

Integrated Care.

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6 CareWell – BeyondSilos Joint Final

Conference

As agreed in the CareWell’s Description of Work, the end of the project will be marked by

a high profile final conference. The conference will be held jointly with BeyondSilos on

28th February in Barcelona, at the CosmoCaixa Science Museum in Barcelona, Spain.

The conference is officially sponsored by the "la Caixa" Banking Foundation, who have

generously provided the venue free of charge.

The date was selected to coincide with the GSMA Mobile World Congress taking place

between 27th February - 2nd March in Barcelona, with a view to attracting attendees of the congress to the Final Conference.

Registration to the conference is processed via the CareWell and BeyondSilos websites,

which will also live stream the event on dedicated pages.

6.1 Agenda

Three keynote addresses by Arnaud Senn, Rafael Bengoa and Janine Voss are scheduled for the opening session. The entire agenda is shown below.

Table 7: Final Conference agenda

Time Title Speaker

08.30-09.00 Registration and welcome coffee

09.00-09.30 The relevance of technology

enabled integrated care for the EU

Arnaud Senn, European Commission,

Policy Officer in DG Connect, Unit H.3, "E-Health, Well-being, and Ageing"

09.30-10.00 Introduction of the Projects by

the Coordinators. Esteban de Manuel

Eddie Ritson

10.00-10.30 A political view point on

integrated care system

implementation

Rafael Bengoa, exHealth and Consumer

Affairs Minister at Basque Government

10.30-11:00 The point of view of the mobile

communications industry

Janine Voss, GSMA Executive Director,

Connected Living

11.00-11:30 Coffee Break

11.30-13.00 Round table - Smart care

pathways: from theory to daily

practice

Round table with representatives of

the deployment sites.

Introduction by Ane Fullaondo & Penny

Hobson.

Moderator: Marco d’Angelantonio

13:00-13:30 Outcome analysis of CareWell Itziar Vergara Nerea González

13.30-14:30 Lunch

14.30-14.45 Outcome analysis of BeyondSilos Signe Daugbjerg

14.45-15.00 Measuring integration: the

Integration Matrix

Paolo Da Col

15.00-15.30 Making the business case for

integrated eCare

Sonja Müller

Reinhard Hammerschmidt

15:30-16:00 The human factor when deploying technology enabled integrated

care

Wouter Keijser

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Time Title Speaker

16:00-16.30 Predictive modelling at work Javier Mar/Panos Stafylas

16.30-17.00 Lessons learned from CareWell

and BeyondSilos

Francesca Avolio

Jordi Piera

17:00-17.15 Wrap-up Esteban de Manuel Eddie Ritson

17:15-18:30 Farewell cocktail

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Appendix A: Complete list of events Complete list of events with participation of CareWell partners (M1-M36), in reverse

chronological order.

Table 8: Public events with CareWell participation

Name of Event Partners involved Year

1. FOCUS Project Assembly Meeting LSV 2016

2. Debate on Organisational and techonological

Interoperability as a requirement of integration of

CareWell integrated care services

LSV 2016

3. Avedis Donabedian Award Osakidetza 2016

4. COICR ehealth summit digital health innovation:

define, measure, impact

VENETO 2016

5. EIP on AHA Summit 2016 IFIC 2016

6. Debate on Expectations and the ability to technology support of patient at 2md TITTAN Project Workshop

LSV 2016

7. World of Health IT IFIC 2016

8. III Jornadas de buenas prácticas en integración Kronikgune 2016

9. XIII JORNADAS DE GESTIÓN Y EVALUACIÓN EN

SALUD

Kronikgune 2016

10. 6th Mentoring Training School: Upscaling &

mainstreaming guidelines

Veneto 2016

11. National GPs Congress LSV 2016

12. European Health Forum Gastein, Parallel Forum

Session 9 (Reality meets Reality)

HIM, Kronikgune 2016

13. Partnerships for Innovation in Health Care: Hot Spots

in the Euro-Mediterranean area

Veneto 2016

14. XIV Samorządowe Forum Kapitały i Finansów - XIV Selfgovernmental Forum of Capital and Finance

LSV 2016

15. SmartCare project final conference with a CareWell

poster presentation

Empirica,HIM,

Kronikgune

2016

16. European Digital Health Congress FER, Osakidetza 2016

17. National Congress of Clinical Engineering Puglia 2016

18. 10th Innovation and research in nursing care congress Osakidetza 2016

19. 2nd CareWell Engagement of Powys Teaching Health

Board with the Builth Surgery in Powys.

PHB 2016

20. PharmIT 2016 FER 2016

21. International Conference on Integrated Care IFIC, Osakidetza, Kronikgune

2016

22. Professor Barea Award Osakidetza 2016

23. 6th Q-epea Congress Osakidetza 2016

24. UPV FER 2016

25. Med-e-Tel 2016 LSV 2016

26. Design, Automation & Test in Europe Conference & Exhibition (DATE)

FER 2016

27. "Quality Awards of the year 2015" Osakidetza 2016

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Name of Event Partners involved Year

28. 4th Conference of Partners, Synergy Workshop on

Scaling-up & Mentoring Activities

empirica 2016

29. Sustainable Development and International Health

Partnerships in Wales

PHB 2015

30. EU funds in health education course HDFEZ 2015

31. National healthcare conference: Futur Z - Zdravlje i

zdravstvena zaštita 2015-2030

ENT 2015

32. CareWell Workshop at Pavo PHB 2015

33. Basque Country representative of the "Quality Awards

of the year 2015"

Osakidetza 2015

34. II Conference of Good Practice in Integrated Care Kronikgune &

Osakidetza

2015

35. 5th ICT days of BSA - Atención integrada, la solución a los

retos de la sociedad actual HIM 2015

36. Vconference of ICT of Badalona Serveis Assistencials (BSA) - Integrated Care

Osakidetza 2015

37. XXI Semana Europea de Gestión Avanzada -

Conference

Kronikgune 2015

38. Technology Innovations: Supporting Integrated Care

at Home and in Communities

empirica, Veneto 2015

39. Projectics Santé Conference Osakidetza 2015

40. Lower Silesia Piloting Start Press Conference LSV 2015

41. Local seminar at A. Falkiewicz Hospital LSV 2015

42. International Workshop on Integration LSV 2015

43. 57th International Symposium of the Croatian Society Electronics in Marine

FER 2015

44. IV Symposium Internacional de Gestion en Atencion

Primaria

Veneto 2015

45. LSHEU15 - Learning Health Systems in Europe empirica 2015

46. IV Symposium Internacional de Gestion en Atencion Primaria

FER 2015

47. IV Symposium International de Gestion en AP Osakidetza 2015

48. Fourth International Conference on

Telecommunications and Remote Sensing,-

International Symposium on e-Health Services And

Technologies

17 - 18 Sep 2015

LSV 2015

49. 9th International Symposium on eHealth Services and

Technologies

FER 2015

50. Award Winning Healthcare in the Rural Heart of Wales PHB 2015

51. The National Eisteddfod of Wales PHB 2015

52. Change Management for Integrated Care empirica 2015

53. National primary care conference, Motovun -

''Zdravstveni sustavi i zdravstvena politika''

ENT 2015

54. Zagreb CareWell Piloting Start Press Conference ENT 2015

55. 26th Medical Informatics Europe Conference empirica 2015

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Name of Event Partners involved Year

56. Ben Gurion University Workshop FER 2015

57. Ericsson/Taltioni eHealth Seminar ENT 2015

58. XVII Congress The Spanish Society of Primary Care

Managers (SEDAP)

Osakidetza 2015

59. 15th International Conference for Integrated Care Veneto,

Kronikgune

2015

60. Correo Farmacéutico Awards Kronikgune 2015

61. Mid Wales Healthcare Conference inc Mark Drakeford

AM

PHB 2015

62. The European Summit of Innovation for Active and Healthy Ageing

Kronikgune 2015

63. IMTP Programme Board PHB 2014

64. Meeting with EPFL FER 2014

65. Meeting with UPV FER 2014

66. Explanatory Seminar on eHealth Benefits and

cooperation in the Southern Mediterranean countries

and the EU - topic of the presentation: "From Pilots to

Implementation: the European Experience"

empirica 2014

67. EIP-AHA 3rd Conference of Partners IRH, LSV 2014

68. Charter for International Health Partnerships (PTHB) PHB 2014

69. Design Workshop PHB 2014

70. Project Team with Builth Surgery PHB 2014

71. Project Team with Crickhowell War Memorial Health

Centre

PHB 2014

72. Project Team with Presteigne Medical Centre PHB 2014

73. R&D Nursing Conference PHB 2014

74. Project Team with Arwystli Medical Practice PHB 2014

75. Project Team with Glantwymyn Health Centre, Mach PHB 2014

76. Meeting with MCS FER 2014

77. Project Team with Welshpool Health Centre PHB 2014

78. The King's Fund's Annual Integrated Care Conference IRH 2014

79. Ageing Wealth Conference KRONIKGUNE 2014

80. Hrvatski Kongres Preventivne Medicine i Unapređenja Zdravlja - Workshop: Kronični bolesnici, Nova tehnička

rješenja (Chronic patients and new ICT solutions)

ENT 2014

81. ICT Proposers' Day FER 2014

82. European Telemedicine Conference - Telemedicine in

integrated care - a multi-stakeholder perspective

empirica,

AresPuglia

2014

83. Participation in COCIR/AER/HOPE Open Days 2014 ; Workshop on "The importance of using the European

Structural and Investment Funds to drive sustainable

healthcare systems"

LSV 2014

84. Annual Rural Primary Care Conference (1.-3.10.2014) IRH 2014

85. MEDIAN-TRUDEVICE Open Forum FER 2014

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Name of Event Partners involved Year

86. INNOVAGE - The Second European Forum on Social

Innovations for Healthy and Active Life Expectancy

took place in Riga, Latvia on Thursday 25 September 2014.

LSV 2014

87. HIPEAC (European Network of Excellence on High

Performance and Embedded Architecture and Compilation) Workshop.

ENT 2014

88. HiPEAC Workshop on Building Partnerships FER 2014

89. e-Health & IT Systems 2014 FER 2014

90. Congress on integrated care Osakidetza 2014

91. TBC Osakidetza 2014

92. International Health Coordination Centre Seminar PHB 2014

93. ACACES 2014 FER 2014

94. CareWell Kick Off Workshop PHB 2014

95. Executive Board PHB 2014

96. Zdravstveni Sustavi i Zdravstvena Politika“ - Business

Intelligence - kako vrednujemo rad u zdravstvu -

''Healthcare systems and healthcare politics'' - Business intelligence - how to evaluate the healthcare

work.

HDFEZ, FER 2014

97. Meeting with CERTH FER 2014

98. Meeting with UJ FER 2014

99. Blue sky conference FER 2014

100. MostCare Project partners meeting, Philips Research

Europe

LSV 2014

101. Meeting with PTE FER 2014

102. Lower Silesia-Saxony Innovation Forum on Active and

Healthy Ageing

empirica 2014

103. Meeting with UPV FER 2014

104. EDUCON 2014 FER 2014

105. VI National Congress on healthcare for chronic patients Kronikgune,

Osakidetza

2014

106. Meeting with MdH FER 2014

107. Lab Surfing Workshop FER 2014

108. EPFL-FER Workshop on Horizon 2020 projects FER 2014

109. Powys Stakeholder events IRH

110. Presentation at "The Royal Society of Medicine" at the

University of Victoria about "eHealth in support of integrated care provision: Stakeholder benefits and

business cases"

empirica 2014

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Appendix B: Complete list of published news Complete list of news published on the CareWell website (M1-M36), in reverse

chronological order.

Table 9: News published on the official CareWell website

59. CareWell Pilots present at the second EIP on AHA summit

58. Final conference

57. Renewed attention to CareWell in Spain

56. New CareWell academic publication

55. 9th CareWell Project Assembly in Crete

54. CareWell at the European Health Forum Gastein

53. CareWell presentations in Poland

52. CareWell part of EHTEL workshop in Palermo

51. CareWell video from the Basque Country

50. CareWell at Polish Telemedicine Society conference

49 CareWell pilot regions become EIP on AHA 2016 Reference Sites

48. 2nd CareWell Engagement Workshop in Powys

47. CareWell at IV Jornadas de Gestion Sanitaria

46. SmartCare Final Conference

45. How to make an integrated care service sustainable

44. CareWell prominently featured in May issue of EIP on AHA Newsletter

43. CareWell 8th Project Assembly Meeting and e-Health Congress

42. CareWell receives “Excellent” rating after second period review meeting

41. CareWell at ICIC16

40. CareWell continues to draw recognition in Spain

39. CareWell posters at Spanish chronic care congress

38. CareWell at Med-e-Tel 2016

37. New interim report on exploitation and dissemination activities

36. New interim report on process evaluation

35. CareWell Awarded at CNIS 2016

34. CareWell Quality Innovation of the Year Finalist

33. First CareWell Advisory Board Meeting

32. Moving ahead together - A synergy workshop in Brussels

31. Integrated Care projects at EIP on AHA Conference of Partners

30. CareWell at BSATIC 2015

29. CareWell co-organises conference at WHINN

28. CareWell press conference in Lower Silesia

27. Learning points from integrated care

26 Change management for integrated care

25. CareWell Croatian pilot officially kicks off

24. CareWell General Assembly focuses on pilots and patient empowerment

23. 39 European regions, one goal: better co-ordination of care provision

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22. CareWell discusses patient empowerment at MIE2015

21. Focus on CareWell at Ericsson/Taltioni eHealth seminar

20. CareWell at Ben-Gurion University

19. New Award for CareWell at SEDAP Congress

18. CareWell presents its risk stratification tool at ICIC15

17. CareWell receives distinction in Madrid

16. CareWell contributes organisational models to EIP AHA at Ageing Summit

15. New report finalises the methodology for pilot evaluation

14. New report on improvements of current organisational models and pathways

13. Project Assembly successfully addressed open issues

12. CareWell is addressing EC objectives best

11. Partners report on progress at Project Assembly in Wroclaw

10. User requirements analysed – report available

9. Do Instable patients take a different pathway?

8. ULSS N.2 di Feltre opened its doors for CareWell

7 What do professionals from Powys expect from CareWell?

6. “If I were gone somewhere else it wouldn’t have been the same.”

5. Do care pathways fit requirements of reality?

4. „The more, the better“ – a patient experience

3. Innovation Forum on active and healthy ageing

2. Beyond Silos and CareWell cooperate

1. CareWell Kick-Off

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Appendix C: Complete list of publications The complete list of academic papers published or planned for publication by CareWell

partners in peer-reviewed journals and conference proceedings.

Table 10: Complete list of CareWell publications

Title Published in Partner Year

1. “Mobile Empowerment of Patient by an

Integrated ICT Environment” /

“Wzmocnienie mobilności pacjenta

poprzez integrację produktów

informatycznych”

Acta Bio-Optica et

Informatica Medica

Inżynieria Biomedyczna,

vol. 22, nr 2, 2016

LSV 2016

2. Statistical approach to assess the

integrated organizational models for

frail patients in the CareWell study: The Basque Country case.

International Journal for

Integrated Care

Kronikgune 2016

3. “Interoperability Within E-Health

Arena”

ICTRS 2015: Proceedings

of the Fourth International Conference

on Telecommunications

and Remote Sensing

FER 2015

4. “Home Health Smart TV - Bringing E-

Health Closer to Elders”

ICTRS 2015: Proceedings

of the Fourth

International Conference

on Telecommunications and Remote Sensing

FER 2015

5. “Bringing generations together: Social

network adapted for elders”

ELMAR (ELMAR), 2015

57th International

Symposium

FER 2015

6. “Overcoming E-health interoperability

obstacles: Integrating PHR and EHR

using HL7 CCD”

ELMAR (ELMAR), 2015

57th International

Symposium

FER 2015

7. “Home Health Smart TV — Platform

for accessing multimedia e-health

content”

ELMAR (ELMAR), 2015

57th International

Symposium

FER 2015

8. “Patient with Complex Needs -

Experience in Implementation of LSV-

CareWell Platform”

ICTRS 2015: Proceedings

of the Fourth

International Conference on Telecommunications

and Remote Sensing

LSV 2015

Title Submitted to Partner

Statistical approach to assess the integrated

organizational models for frail patients in the

CareWell study: The Basque Country case.

International Journal for

Integrated Care

Kronikgune

Title Planned for Partner

9. Key determinants to develop a sustainable

integrated healthcare model for frail elderly

people with chronic diseases- CareWell

integrated care pathway in six European regions

British Medical Journal Kronikgune

10. Integrated care in the Local Health Authority International Journal for Veneto

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Title Planned for Partner

of Feltre- the CareWell experiences (working

title)

Integrated Care

11. Integrated care programmes for chronically ill

patients: the improvement in the Local Health

Authority of Feltre (working title)

International Journal for

Integrated Care

Veneto

12. Carewell Qualitative anlaysis Possible candidates:

Psicothema

International Journal of Qualitative Methods

Gaceta Sanitaria

International Journal

of Technology Assessment in Health

Care

Health Expectations

International Journal

for Quality in Health Care

Kronikgune

13. Evaluation of the implementation of the

integrated program for multimorbid patients in the whole Basque Health Service.

Kronikgune

14. Evaluation of the implementation of the

integrated program for multimorbid patients in the Veneto Region

Kronikgune

15. CareWell Global Baseline Results Kronikgune

16. CareWell Results in the Basque Country Kronikgune

17. CareWell Global Results Kronikgune

18. Multimorbidity patterns in CareWell patients Kronikgune

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Appendix D: Complete list of awards The complete list of awards received by CareWell partners over the duration of the

project.

Table 11: Awards received by CareWell partners

Award Partner Year

1. Quality Innovation of the Year Awards 2015 – Finalist in the

Potential Innovation Project category

Kronikgune 2016

2. Most Innovative European Project – Spanish National Congress for Innovation and Public Services

Kronikgune 2016

3. Best Innovative Practice Award – 10th National Congress on

Innovation and research in nursing care

Kronikgune 2016

4. Good Practice award as one of the best initiatives presented at

the VI Congreso de Gestión Avanzada

Kronikgune 2016

5. Profesor Barea award for multi-entity projects, at the Fundacion Signo award ceremony

Kronikgune 2016

6. Award Avedis Donabedian "Consorci de Salut i Social de

Catalunya"(ceremony to be held in January 2017)

Kronikgune 2016

7. Correo Farmacéutico Awards – Best Management Initiative in

2014

Kronikgune 2016

8. Dinero y Salud “Premios Amor” Awards – Award for Best

Project for Chronic DiseaseManagement

Kronikgune 2016

9. 17th Congress of the Spanish Society of Primary Care Managers (SEDAP)– Award for Best Oral Presentation of the

Congress

Kronikgune 2016

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Appendix E: Complete list of videos The complete list of CareWell related videos produced by CareWell partners over the

duration of the project.

Table 12: CareWell videos produced by partners

Title Partner Year

1. Integrated Care Promotion Video (working title; in production) empirica 2017

2. Proyecto europeo CareWell Kronikgune 2016

3. CareWell Veneto Veneto 2016

4. CareWell Lower Silesia LSV 2016

5. The European project CareWell Veneto 2014

6. CareWell pilot site visit Zagreb empirica 2014

7. Veneto pilot site visit empirica 2014

8. CareWell Workshop in Powys with Powys teaching Health Board empirica 2014

9. Powys pilot site presentation empirica 2014

10. CareWell pilot site visit in Puglia: Introduction of the team of

'Campi Salentina'

empirica 2014

11. CareWell pilot site visit in Puglia: A patient experience -

diagnosis

empirica 2014

12. CareWell Kickoff meeting Bilbao empirica 2014

13. eHealth Centre Bilbao empirica 2014

14. CareWell patient experience: Patient empowerment empirica 2014

15. Wroclaw conference empirica 2014

16. CareWell patient experience: Applied telemonitoring empirica 2014

17. CareWell pilot site visit Zagreb empirica 2014

18. CareWell pilot site visit in Puglia: A patient experience - family

involvement

empirica 2014