2010

REPORT ON RECRUITMENT[Type the document subtitle]

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PREFACEAs PGDM (Post Graduation Diploma in Management) students our aim should not be only to learn theoretical concepts in the classroom, but it becomes more important as how we apply those concepts in practices. At present the world is running very fast. We are coming across many modern theories and implement of machineries, to start new business. We must have the knowledge of theories and practical, through it, the student can know that how to apply their mind in the real business world. This program of industrial summer training is to create awareness about the industrial environment amongst the students. Such training also plays vital role in PGDM programme. The importance of training and project preparation has been widely accepted in the education institutional. Thus knowing the importance of such practical training, our college is providing 60 days training Baroda District Co-Operative Milk Producers Union ltd gave me the golden opportunity to carry on my training as such a great organization. I have prepared the detail report regarding all the function of Human Resource department, basically of recruitment and selection. I have tried my best to collect all necessary information relating to the project work.

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ACKNOWLEDGMENTAny great work can generally be not be achieved by a single hand effort. It requires a collection of combined efforts that leads to the achievement of the goal or objectives, the credit for the successful completion of my project goes to all those people whose valuable contributions have help me achieved my task.It gives me great pleasure in submitting this Report entitled Recruitment and selection. I take this great opportunity to express my deep sense of gratitude to Mr. Aniruddh Tambe ( programme Co-ordinator PGDM, PIM), who gave us such a great opportunity. I owe my heartiest thanks of Mr. Alok Desai, Head H.R, Baroda District CoOperative milk producers Union LTD, who guided us sparing their valuable time and Mr. K. M Joshi (General Manager), for allowing me to do research in their prestigious organization. I would also like to thank all the staff at Baroda Dairy, which had helped me in their way, they can. I would also like to thank all my friends and colleagues for their moral support and encouragement, during the course of my study. Miss Aman Sharma ( faculty of H.R in PGMD, PIM) and greatly to Mr. N.K Kapoor ( Director of PGDM )

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ABSTRACTIn todays world, it is widely accepted that managing human resources is one of the most essential managerial skill that is required in todays organizations because people hold the key to an organizations survival, performance, and success. Changing needs of the people and globalization in business in business world has increased the role of human resources in the organizations. Recruitment and selection is one of the most important part of human resource department which helps in selecting the right candidate for the right job at right time. employees are the assets of any organization a literature review has given this statement. Which means without good and effective employees, any organization cannot work smoothly. And the whole process depends upon, that how an employee is recruited and selected. This report includes the study about the recruitment and selection procedures and how effective it is for its organization. I have taken Baroda Dairy for my research as it is one of the most successful Milk unit in India. The whole research is conducted by taking personal interviews with its employees and by providing the questionnaires to the employees of the company. Then analyzing and evaluation

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has been undertaken after collecting data. The data was collected in primary and secondary forms. After this appropriate suggestions have been given.

INTRODUCTION:Traditionally Dairy was a subsidiary occupation of the farmer. However, the contribution of the farmers income was not prominent as it was from farming. But this attachment to dairy was keep as tradition handed down from one generation to the next. Baroda District lies in the center of Gujarat, a state of Western India, wellknown for co-operative dairying. Baroda District co-operative Milk Producers union Ltd Is the full name of Baroda dairy. As the name suggest that it is a co-operative union. The company is engaged in the production of milk, flavored milk, butter and ghee, butter milk. The plant is situated in Makarpura area, in the center of the city. The plants of Baroda dairy are fully equipped with latest technology and modern facilities. Baroda dairy always work for welfare of society.

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HISTORY OF BARODA DAIRY

OBJECTIVE :-

The Milk Union was established on 24th December 1957 with a view to relieve the milk producers by the private milk venders and to give proper remuneration to them and to supply good milk to the citizens of Baroda City. GROWTH AND PROGRESS:-

Baroda Dairy is a prestigious and popular cooperative organization of farmers from Vadodara district, providing quality milk to the people of Sayaji Nagari since last 50 years. It is one of the leading dairies with turnover of around 400 crores and has more than 1094 cooperative societies. The Milk Union got the guidance and help from AMUL in all areas which were crucial for the establishment and post-establishment period. Shri T.K. Patel (GM),Page | 6

AMUL & V.D. Kurani the father of dairy industry supported and guided Baroda milk union. The Union had strong leadership of Mr. Jashwantal Shah, Minister for dairy development in Maharashtra, who laid down the foundation stone of Baroda Milk Union. Sugam unit of Baroda dairy was setup under the operation flood program and was managed by NDDB till 31st March 1991 and later was handed over to Baroda Dairy with effect from 1st April 1992. It handles the manufacturing and all the concerned activities of indigenous dairy products and ice creams.

FOUNDATION STONES:With the view to relieve the milk producer from the exploitation by the private vendors, and to give a remunerative price for their milk and to supply good quality of milk to the citizen of Baroda city, the milk union was established on 24th December, 1957. The milk union got guidance and help in all respect from the Neighboring milk union of "Amul" especially from the Founder Chairman of "Amul", Shri T.K. Patel and then the general manager,Dr.V.Kurien who supported and guided the Baroda Milk Union. This union has strong leadership of Shri Maganbhai Patel, Under their dynamic leadership the foundation stone of this union was laid. First six milk co-operative societies became founder members of this union from where the milk was brought for distribution, but, in the absence of adequate facilities for chilling and pasteurization it was thought best to postpone the rural milk Founder Chairman and Shri Jashvantlal Shah, Deputy Minister in the then state of Bombay.

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collection. In turn, pasteurized hygienic milk from Amul Milk Union was brought for distribution to the consumers of the Baroda city. The foundation stone of 50,000 LPD Dairy Plant was laid on 24thAugust 1962, by Shri T.K. Patel, the Doyen of the Co-operative Dairy Movement in Gujarat. In the year 1963-64 milk distribution through 21Distribution centres was started in an organized way. In the year 1964-65, the union started its milk procurement from 120 milk cooperative societies. The dairy plant commissioned on25th April, 1965, was inaugurated by Shri Morarjibhai Desai, the then Finance Minister, and Government of India. Under the milk distribution system, pasteurized milk in the bottles was supplied to the city consumers. The bottling plant was set by UNICEF in collaboration with CARE to supply the reconstitutes milk to school children on matching contribution basis.

COMPANY PROFILE

NAME OF THE ORGANIZATION: Baroda Dairy District Co-operative Milk Producers Union LTD. YEAR OF ESTABLISHMENT: 24th December 1957 REGISTRATED OFFICE:

Baroda Dairy OPP ONGCS Regional Office Makarpura Road Baroda 390009

FORM OF ORGANIZATION: Co-Operative SIZE OF UNIT:Page | 8

Large Scale Unit. REGISTERED OFFICE NO: 014/57

:Board of directors:1) Shri Narendra Mukhi 2) Shri Satishbhai patel 3)Shri Ravindra Mathur 4) Shri Sureshbhai Z. patel 5) Shri Upendrasinghji p. Gohil 7) Shri Ashwinbhai C. patel 8) Shri Ajitsingh R. Thakor 9) Shri Dilipbhai N. Patel 10) Shri Ganpatsinghji B. Solanki 11) Shri K.T Amin 12) Shri Dinsa N. patel 14) Shri Thakorbhai V. patelChair Man Vice Chair Man Managing Director Director Director Director Director Director Director Director Director Director

6) Shri Ganpatsinghji M. Solanki Director

13) Shri Ranjit singh M. Rathwa Director

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15) Shri kiritsinghji j. Maharaul 16) Shri Bakul bhai k. patel 17) Shri K.M. Jala 18) Shri Deepak Dalai19) Shri Arun Vayanganker

Director Director Director Director Director District Registrar General Manager

20) Shri Deepal Dalai 21) Shri K M Joshi

AUDITOR : Ramesh M Patel. (sp auditor) 1 From NATIONAL DAIRY DEVELOPMENT BOARD. (NDDB) 3 From Government. 1 From GUJARAT CO-OPERATION MILK MARKETING FEDERATION 1 Managing Director. 15 Elected Members.

ELECTION YEARS

IS

HELD

EVERY

THREE

(3)

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MAN POWER IN DAIRY Permanent : 1378

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Temporary : 475

Baroda is known for delivering extra ordinary services by milk and its products at all season all time. This is due to their employee strength.BARODA DAIRY has six DIFFERENT UNITS1. Baroda Dairy Baroda 2. Sugam Unit Baroda

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3. Cattle Feed Factory Itola 4. Milk Chilling Center Bodeli 5. Veterinary Sub Unit Savli and Dabhoi

It has 1093 different co-operative sector It follows co-operative Act 1961 Each sector has right of 1 vote. Dairy conducts meeting every month

BANKERS OF BARODA DAIRY:1. The Baroda Central Co-operative Bank Ltd. 2. The UCO Bank, Baroda 3. Bank of Baroda, Baroda 4. Punjab and Sindh Bank, Baroda 5. Bank of India

CURRENT EXPANSIONS:The dairy has started manufacturing bottled mineral water. Water from the river Narmada will be used for manufacturing mineral water, which will be marketed

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in bottles and pouches. A 12-km pipeline has been laid to pump water from the Narmada. The dairy has already got 90% subsidy from the Centre for the project. The project name is NARMADA NEER.

FUTURE EXPANSIONS:Baroda Dairy, run by Baroda District Milk Cooperative Union, is all set to venture into manufacturing of tomato ketchup. The dairy has decided to take up a green field project for setting up a tomato ketchup manufacturing facility in central Gujarat. The dairy also plans to market theproduct at a later stage. Baroda dairy is currently giving final touches to the project report. According to top officials of the dairy, the proposed plant will come up in the Bodeli area. Around Rs 7-8 crore would be required to set up the new unit, for which the dairy has already acquired land. "Bodeli is an ideal location for such a plant as its surrounding area such a Chhota Udaipur, Pavijetpur and Sankeda grow tomatoes on a large scale. Tomatoes will be procured from these areas, according to the dairy officials.

PRESENT PRODUCTS MIX:-

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Baroda Dairy is a unique place processing several products from the basic rawmaterial i.e. Milk, These products are as under and are immensely popular in and around city of Baroda. Milk 1. Amul Gold 2. Amul Shakti3. Amul Slim& Trim

4. Amul Cows Milk Butter Milk 1. Goras 2. JeeraChhas Flavoured Milk 1. Elaichi 2. Kesar 3. Mango Butter 1. Table Butter 2. White Butter Ghee 1. Surbhi 2. Amul

VISION AND MISSION

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BARODA DAIRY is a Co-operative society and it is not just a profit making unit but to serve the better worth to society. The main mission of the Baroda dairy is to assure and safeguard the interest of the both nominal consumer of milk in city area and supplier of rural areas. And for this the Baroda Dairy deals according to provide BEST QUALITY product at REASONALBE PRICE to their customers

ACHIEVEMENTS Achievement of holding ISO 9002 HACCP 9000 certificate. National Productivity Award for the best Productivity. Jamnalal Bajaj Award in 1994-1995. Award for good housekeeping at state level. Baroda Dairy was second achieving the award in

Horticulture.

Received International recognition ISO 14001 Certificate for the

maintenance of Natural Environment. Received second Prize for minimum accidents among drugs

pharmaceuticals food and dairy Industry.

QUOTES BY BARODA DAIRYPage | 16

Baroda Dairy is non-profit making co-operative large scale unit, of nearly 1400 employees is also innovative and always try to find something new which can keep its employees motivated and indirectly increase production efficiency. For this it painted different types of Quotes on its walls. Whether it be production department, Marketing department or Finance Department. Quotes have been written everywhere which helps the employees to be self motivated. The quotes themselves are inspiring and influencing. It inspires employees to work at full potentials.

BARODA DAIRY IS YOUR HOUSE.. AND NO ONE MAKES THEIR OWN HOUSE DIRTY.

The above written quote Is one of the example I noted down from the walls of production department. It means employee should assume that they are in their house and should try not to make it dirty as they in their own house do. As Dairy itself is a huge family of nearly 1400 employees working together with proper cooperation.

GENERAL INFORMATIONPage | 17

General information includes the information of various different departments. Like PRODUCTION, MARKETING, FINANCE, DISPATCH AND LOGISTICS, QUALITY CONTROL AND HUMAN RESOURCE MANAGEMENT. As my main subject and specialization is HRM, I tried my best to learn the importance of HRM in each and every department. Every department whether it be production or Marketing or Finance, each department is directly or indirectly connected with Human Resource Management. At the end of each departments information I tried to find out HRM extract from it, which is my main aim. I have kept HUMAN RESOURCE MANAGEMENT as central theme of my report.

GENERAL INFORMATION INCLUDES FOLLOWING DEPARTMENT:1. PRODUCTION DEPARTMENT 2. FINANCE DEPARTMENT 3. MARKETING DEPARTMENT 4. HUMAN RESOURCE MANAGEMENT (P&A) DEPARTMENT

INTRODUCTION

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Production Department is most important part in any organization, firm, company or co-operative sectors. Production can be made for the middle users or for the end-users (direct consumers). Production do the main work of converting raw material into semi-finished or finished goods, it depends on what kind of production the organization is doing. In the context of BARODA DAIRY, people have endless demand for milk and milk products. BARODA DAIRY undertakes the procurement of milk and its production likewise satisfying the needs and demand of people. It estimates the demand and accordingly production is done for which arrangement of Raw material, finance and provision for selling is made by BARODA DAIRY. The Production Department is interrelated with the Personnel, Finance, and Marketing Department. During the year the average weight of milk received from the co-operative milk societies was 3,34,588kg. The maximum quantity of milk received in one day was 4,44,008 kg during the year.

MAJOR PRODUCTS OF BARODA DAIRY:

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Following are the some milk products that the Baroda Dairy produces and sale in different areas of Baroda district.

Amul Gold Amul Shakti Amul Cow TOTAL Daily Average

22,98,259 LPD 71,24,528 LPD 6,14,867 LPD 1,00,37,654 LPD 3,34,588 LPD

Flavoured milk pouch Flavoured milk bottles

33149 pouches per day 31114 bottles per day

Goras chhas Jira Chhas Masti Dahi Rajwadi Kadhi

14,39,04 pouch of 500ml per day 14,16,552 pouch of 200ml PD 2,80,711 pouches of 200ml PD 21,863 pouches of 500ml per month

ACTIVITIES OF PRODUCTION DEPARTMENT: There are mainly five (5) activities done by the Production Department. They are as follows:

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1. Raw Material Receiving Dock 2. Pasteurization 3. Standardization 4. Homogenization 5. Pouch packing Section Baroda Dairy has set up a modern plant for the production process. It has established its plant in a modern high tech style which functions nearly 80% automatically.

HR POINT OF VIEW:For producing a product, automatic machines are used but those machines are also at last operated manually. Same way in Production department of Baroda Dairy also Human Resource is used. So there Baroda Dairy have to maintain records of how many workers are employed in production department, what are their necessity, how can they work more efficiently, there safety needs in production department, how much time of rest should be given to them, these all questions are solved by Human Resource Management (personnel Department). Baroda Dairy takes all these above points into consideration. It also takes the recruitment of experts of operating machines in production department.

INTRODUCTION:

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Finance is the most crucial part in any organization. Finance is required in each & every stage of the business. Business is nothing but a process of making money through money. The finance department of a business takes responsibility for organizing the financial and accounting affairs including the preparation and presentation of appropriate accounts, and the provision of financial information for managers The primary purpose of the Finance Department is to monitor and report on the financial position of the Baroda Dairy and to provide an excellent level of service to their public customers and customers in other City Departments. It can be acquired through various sources. After the acquisition of finance, the work of utilisation beings. The finance dept. has to deal with not only the procurement of finance but also with the proper utilisation of it. Finance is the basic requirement for purchase of assets, production of goods, marketing, selling, etc. The finance department Take the decision regarding financial matters. Thus, we can say that finance dept. is one of the most important dept.

SOURCE OF FINANCE IN BARODA DAIRYBaroda dairy does not raise finance for short term as all the requirement for short-term finance are fulfilled by the internal sources (i.e. reserves & surplus). Mostly, finance is raised from long-term sources of finance. All the requirement of finance is fulfilled either by issuing equity shares or by taking loan from National Dairy Development Board. The repayment of loan is done in equal installments, the amount is pre-decided. Generally, 6% interest is charged on the amount of loan.

THE MAIN AREAS COVERED BY FINANCIAL DEPARTMENT IN DAIRY: Book keeping procedures. Creating a balance sheet & profit and loss account.

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Providing information to management. Management of wages & salary. Raising Funds. Cost allocation.

: CAPITAL STRUCTURE IN BARODA DAIRY:Capital structure of an organization refers to procurement of capital. capital structure including all the financial. Thus capital structures of an organization show how or through which sources raised. Baroda dairy is a co-operative society and its shares are out listed in stock exchange. However the shares are purchased by the milk societies who can easily become its members. These societies are not paid dividend but get prices difference. Baroda Dairy Is A Co-Operative Organization. It Does Not Issue Right Or Any Other Public Issue. Therefore There Is No Question Of Any Bonus. BARODA DAIRY does not have any other source of raising fund from its profits. For any undertaking it is financial by NDDB or self financing.

HR POINT OF VIEW:The function of HR in Finance department is to give the data regarding the wages and salary to be provided to how many employees. The list of all employees withPage | 23

deduction or appreciation in wages have been given to finance department, according to it finance is been procured provided.

INTRODUCTION:

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It is clearly said that Marketing Department is the Front Face of any organization or firm. This is said because marketing is the only means from where the consumers can know about the upcoming products of the firm or organization. This indirectly gives result in increased sales of products. Marketing- in other sense, means promoting the product publically and to bring revenue through sales. Marketing Department does the function of creating demand in people and generates sales from it, which completely depends on marketing department. Baroda dairy is having a full-fledged marketing dept. where all the functions related to marketing are performed. As a part of marketing strategy Baroda Dairy has increased its Morning milk centers

TARGET MARKET OF BARODA DAIRY:The whole city of Baroda is the target market for Baroda dairy. Also the town of Baroda city is the target market for the Baroda dairy. Baroda dairys milk and its products are very popular among people of Baroda which made BARODA DAIRY a MARKET LEADER

MARKET SHARE:Baroda dairy has 80% market share. It is market leader. It is due to the quality and variety of milk & milk products which are sold at reasonable price.

ADVERTISMENT:Baroda dairy does not have to advertise on a large scale for its products because most of the people are aware of the products produced by the dairy. In fact, the products are of daily used and they are so popular that there is little need for advertisement.

DISPATCH AND LOGISTICS:Page | 25

All activities carried out under the supervision of Marketing head i.e. order of milk and milk products are dispatched as per the order of customers and retailer and all records of dispatch are kept in dispatch register and computer.

In dispatch department the work is divided in 3 shifts1. Morning 2. Afternoon 3. Evening

Sources of Mode of TransportationThere are trucks, tempos, insulated vans, three wheeler tempos are used to deliver the milk and the milk products

HR POINT OF VIEW:As Marketing is important in any organization, same way the work of HR is equally important in every department, whether it be marketing department or finance or production department. Marketing does the work of bringing demands of customers in the firm and HR with the consultation of marketing department head sets the target of production for each employee. HR maintains a complete records of given target of each employee and set time limits for it. HR acts as link between marketing department and workers and other employees. Both are interdependent on each other.

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INTRODUCTION:There is a well versed Quote saying that Employees are the assets of any organization Which depicts that they are most important tool of organization. Thus to maintain them for the organization, Personnel department (human resource dept) is kept for the well being of employees. The function of Human Resource Department can be seen in each and every department of any organization. Thus it can be easily said that The Human Resource Department is the heart of any organization. The function of Human Resource Management is to manage the people working in the organization. It mainly focused on the intrapersonal relationship and interpersonal relationship of employees. Human resource Management in simple words means planning, organizing, directing and controlling of procurement, recruitment, selection, training and development, compensation, integration, maintenance, appraisal, allocation and separation of Human Resources Thus, HRM refers to set of programme, functions and activities designed and carried out in order to MAXIMIZE the employees as well as organizational efficiency and effectiveness.

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DEFINITION BY EDWARD FLIPPO:Human Resource Management is controlling of the procurement , the planning, organizing, directing, and development, compensation, integration,

maintenance and separation of human resources to the end that individual , organizational and social objectives are accomplished.

INDIVIDUAL OBJECTIVE:To assist the employee in achieving their personal goals, at least in so far as these goals enhance the individual contribution to the organization.

ORGANIZATIONAL OBJECTIVE:To recognize the role of HRM in bringing about organizational effectives. HRM is not an end itself; it is only means to assist the organization with its primary objectives.

SOCIETAL OBJECTIVE:To be ethically and socially responsible for the needs and challenges of the society while minimizing the negative impact of such demands upon the organization.

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HUMAN RESOURCE MANAGEMENT AT BARODA DAIRY:Baroda Dairy is one of the leading Dairy It shares collaborative and friendly relationship with preferred partners, employees, consumers and other workers involved to it. It maintains a transparency in handling the above relations and stick to its standards. The HRM function or Personnel department function in Baroda Dairy is indeed vast. All major activities since working of a worker from the time of his/her selection in to an organization until he/she resigns or get retired or leave job for any reason comes under the preview of HRM. The HR planning in Dairy is very smooth and transparent. It made Baroda Dairy a HUGE BIG Family of approximately 1400 employees. In Baroda Dairy major attention is given on the welfare and Safety of employees. They are also given different kind of incentives to increase their production effectiveness. Dairy also focuses on developing human value and potential through various bearing and development activities and provide favorable atmosphere. All these functions are performed by HR in Baroda Dairy.

ORGANOGRAM OF PERSONNEL DEPARTMENT:Page | 29

MANAGING DIRECTOR

GENERAL MANAGER (P&A) MANAGER (PERSONNE L) OFFICERMANAGER TIME KEEPING MANAGER (ADMIN) SUPRDNT. (TELEPHONE )

OFFICER

OFFICER

SR. OFFICER

JR. OFFICER

JR. OFFICER SR.EXECUTI VEJR.ASSISTEN T TIME

JR. OFFICER SR. EXECUTIVEJR.ASSISTAN T (ADMIN)

SR. EXECUTIVE JR.ASSISTA NT

HUMAN RESOURCE IS DIVIDED INTO DIFFERENT PARTS:The HR in Baroda Dairy in mainly divided into four sections:

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PERSONNEL DEPARTMENT Recruitment, selection, training, industrial relations, negotiation with Union etc.

ADMINISTRATION DEPARTMENT Its handles canteen, security, welfare facilities, safety, Any theft or loss, Absenteeism , events, AGM meeting organizing, licensing work, hygiene of various dept, etc.

TIME KEEPING DEPARTMENT It handles salary & wages, records of employees, provides benefit of statutory, ESS, Form fill up, punching System, provident fund, ESI etc.

TELEPHONE DEPARTMENT & COMPUTER DEPARTMENT Maintains the connection of each department and provides facility of CUG to each employee to remain in contact while doing work. So that if any query or problem occur they can contact each other easily. Computer system handles the whole MIS in Baroda Dairy.

MAINTENANCE OF PERSONAL RECORDS OF EACH EMPLOYEE:At Baroda dairy personal records of each employee is maintained right from his application for job till his resignation or retirement. The different documents are properly arranged in a separate file:- (such as)Page | 31

Application for the job. Bio-data. Application order. Confirmation letter. Appointed letter. Interview panel decision letter. All the other information relating to the employee during the service period.

FORMAT OF PERSONAL RECORDS: Full name Fathers name Present address Permanent address Branch dept Birth date Age Date of joining the organization P.F A/c No. E.S.I policy No. ( ESI = Employee State Insurance) Qualification Wifes name Details regarding children

BENEFITS GIVEN TO EMPLOYEES: Dearness Allowance. House Rent Allowance. Shift Allowance. Attendance Allowance/ leave allowance.

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Rural Allowance. Educational Allowance. Cash Allowance. Key Allowance ( for those holding locker department) Travelling Allowance. Medical Allowance. Provident Fund/Family pension. Petrol Allowance / Loan for Vehicle. Uniform: - Three pairs to Workmen per year, two to staff Shoes: One pair per year Caps : One/Two per year

TRADE UNION IN DAIRY:Trade unions are the voluntary collective group of employees or employers formed to promote and convey their interest through collective actions to the organization. At Baroda dairy, there are two unions. One for the workers & another for officers which are working for the following:1. BARODA DAIRY TRADE UNION:- ( FOR OFFICER) 2. RASTRIYA MAJDOOR UNION:- ( FOR WORKERS)

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To get adequate bonus Strive for better working condition. To secure better pay scale for employees in keeping with the prevailing standards of living in the country. To work for welfare and development of workers educational facilities and group benefit scheme for them.

RECRUITMENT AND SELECTIONRecruitment and selection refers to the chain and sequence of activities pertaining to recruitment and selection of employable candidates and job seekers for an organization. Every enterprise, business, start-up and entrepreneurial firm has some well-defined employment and recruitment policies and hiring procedures. ThePage | 34

human resources department of large organizations, businesses, government offices and multilateral organizations are generally vested with the responsibilities of employee recruitment and selection. Recruitment and selection are both different things. Selection starts where recruitment ends.

RECRUITMENT IN BARODA DAIRY:Recruitment is almost central to any management process and failure in

recruitment can create difficulties for any company including an adverse effect on its profitability and inappropriate levels of staffing or skills. Inadequate recruitment can lead to labor shortages, or problems in management decision making and the recruitment process could itself be improved by following management theories. Recruitment is a process of searching for prospective employees & stimulating them to apply for the job in the org. Recruitment of an employee is done on the bases of Human Resource Planning carried by Baroda dairy Mgt. At Baroda dairy recruitment is done through both sources i.e. internal as well as external sources.

INTERNAL RECRUITMENT: Recruiting employees internally like promotion, transfers, etc.

EXTERNAL RECRUITMENT: Recruiting employees form job portals, employment exchange, campus

interview, advertisements. Dairy uses External source of recruitment mostly. Baroda Dairy recruits candidates based on their experience, skills and merit. Their processes are fair and transparent. Dairy is committed and promotes diversity

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and equality of opportunity and welcomes applications from people regardless of sex, race, disability, sexual orientation, age and religion or beliefs. Baroda Dairy develops, implements and monitors various mechanisms and procedures throughout all the stages of the recruitment and selection process that reflects Their commitment to high standards and equality of opportunity. Staff members involved in this process is experienced and have had training in recruitment and selection

SELECTION AT BARODA DAIRY:Selection procedure includes the selecting Right candidate, at Right time, for right job. It is as follows: Application form Bio-data analysis Short-listing. Interviews References/security screening Ability tests Aptitude, intelligence and personality Work experience/short term contracts Medical checkups. Placement/Appointment.

APP L IC ATION

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RECRUITMENT PROCESSRESULTS

SE L ECTION

DECLARATION

THE PROCESS RECRUITMENT SELECTION IN DAIRY

OF AND BARODA

There are mainly 11 steps in the whole procedure of recruitment and selection at Dairy. They are as follows.Page | 37

AGENDA BY BOARD

IDENTIFY VACANCY APPOINTMENT(END)

START JOB DESCRIBTION DECISION MAKING (BOARD)

ADVERTISEMENT (15 DAYS) PERIOD

EVALUATION APTITUDE TEST TEST

APPLICATION RECEIVED

INTERVIEW OF CANDIDATES

MANAGING RESPONSE

SHORT LISTING CANDIDATES

EXPLAINATION OF ABOVE PROCEDURE FROM VIEW POINT OF BARODA DAIRY1) INDENTIFY VACANCY:

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Departmental head will report to M.D if there is any vacancy on account of death, resign, retirement of any employee according to section 40(80). 2) AGENDA BY BOARD: M.D will inform to Board of Directors after getting known by dept head. And then action will be taken, and after doing discussion an Agenda will be passed for recruiting new employee. 3) JOB DESCRIBTION: After passing Agenda, accordingly job qualifications will be discussed for the vacant post. Its salary, conditions, experience etc is discussed. 4) ADVERTISEMENT: Personnel and Admin dept will immediately contact to job portals, news papers, after consultation with Managing Director and Chairman. Employee exchange and educational institutes are also taken into consideration. The whole process in Dairy takes nearly 15 days 5) APPLICATION RECEIVED: After advertisement the response of interested candidates will come to Dairy for applying the described job. 6) MANAGING RESPONSE: Personnel and Administrative department will tabulate and prepare a list of suitable candidates resume and hand them over to the Managing Director or Chairman for permission to Shortlist.

7) SHORT-LISTING: After once the permission granted from Board, Personnel department will short-list the compatible candidates for the job described.

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8) INTERVIEW: The shortlisted candidates will be called for an interview, and interview will be taken by interview panels which include ONE SUBJECT EXPERT. Last decision of selecting candidate is with B.O.D. Interview can be written or oral depends on B.O.D 9) EVALUATION FORM/APTITUDE TEST: After interviewing, candidate is given an evaluation form/sheet prepared by Board of Dairy which will show candidates IQ level and knowledge and interest in job. Medical Check-up is also done when required. 10) DECISION MAKING: At last with the permission of Chairman, Vice Chairman and Board of Directors of Baroda Dairy final decision of suitable candidate will be done. 11) APPOINTMENT: Authority of giving Appointment letter will rely on Managing Director and is also responsible for deciding terms and conditions regarding job and salary. If any applicant is not available at time of selection procedure, another applicant from the waiting list will be selected. There will be maximum 5 candidates in waiting list. And it will be valid for 2 years. For changing of any rules in Recruitment and selection procedures will depend on Board Of Directors of Baroda Dairy.

RESEARCH METHODOLOY:1) RESEARCH DESIGN:

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For any viable research it is necessary to follow a proper research method. A research design states essentially the conceptual structure within which the research would be conducted. Research method should be able to explain the techniques appropriate for conducting the proposed study. In this study A Descriptive research design has been chosen to understand the process of recruitment and selection procedure.2) DATA COLLECTION METHOD:-

PRIMARY DATA: Data is collected through personal survey method, some indepth interviews were taken with the employees working at Baroda Dairy. SECONDARY DATA: Secondary data refers to magazines, books, journals, internet and other reports of Dairy. 3) SAMPLE SIZE:Samples of 20 Employees of middle level employees of Baroda Dairy was taken as sample size recommended by my external guide. 4) DATA COLLECTION INSTRUMENT:Structured Questionnaire is used to collect the information for the study. These questionnaires were filled up by the recommended employees working at middle level in Baroda Dairy. These questionnaires were given to them personally by hand.

RESEARCH OBJECTIVE: PRIMARY OBJECTIVE:Page | 41

My main objective is to increase my knowledge regarding the recruitment and selection procedure of Baroda Dairy and the best way of its applicability in Dairy, as selecting right candidate is much more important in any organization for betterment of organization. And also to earn good score and credits with good knowledge about Human Resource applicability. SECONDARY OBJECTIVE:

1. To know the source of recruitment according to the employees Baroda Dairy. 2. To know the satisfaction level of employees towards the procedure of recruitment and selection. 3. To study the various methods, strategies, programme and techniques used by the organization for recruitment and selection of employees. 4. And to know its importance in Baroda Dairy.

DATA COLLECTION AND INTERPRETATION:

1)Age

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20-30 30-40 40-50 50 & above Total

9 9 2 0 20

INTERPRETATIONIn the above chart, 45% of employees are of ages between 20-30and another 45% are from 30-40 years. Rest 10% are lying between 40-50 years. No one of my respondent is of age more than 50 and above.

EXPERIENCE0-2 2-4 4-6 6-10 10 & ABOVE Total 8 8 2 2 0 20

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INTERPRETATION:Here the employees have majority of 0-2 yrs experience and 2-4 years of experience. That is 40% and 40% respectively. While other 10% have experienced of 4-6 years and rest 10 % have experience of 6-10 years.

Are you happy with the recruitment process ?YES NO TOTAL 18 02 20

INTERPRETATION:The above chart shows the percentage of employees responded to the question. Out of 100 % employees taken as sample, 90% are happy with recruitment process, While 10 % disagrees for it.

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How do you feel about the interview panel?

EXCELLENT GOOD SATISFACTORY POOR TOTAL

7 7 6 0 20

INTERPRETATION:In this question, Out of 100 respondents, 35% employees says that interview panel was excellent and another 35% says that it was good While 30% says that they are satisfied having such a panel. And no one says that its poor that is 0%.

Did the firm meet your expectations?YES NO TOTAL 19 01 20

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INTERPRETATION:Majority of employees in the firm are satistfied that firm meets their expectation. 95% of employees agrees for that. While remaining smaller amout that is 5% disagrees for it.

Are you happy with the salary what you offered from the company?YES NO TOTAL 14 06 20

INTERPRETATION:Here 70% employees are happy with the salary offered to them. While 30 % says that their salary should be increased so they disagrees with the above question.

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Did the firm Managing commitment which is given to you at the time of interview?YES NO TOTAL 15 5 20

INTERPRETATION:Majority of employees , that is 75% of employees out of 100% agrees that the firm is Managing the commitment given to them at time of Interview. While rest 25% disagrees on that.

How do you know about the openings in firm?FRIENDS INTERNET NEWS PAPERS JOB PORTALS TOTAL 05 02 03 10 20

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INTERPRETATION:Out of 100 % employees 50% of them says that they found their job through job portals, 25% says that they got to know about this firm openings through their friends or relatives, 15% says that they came to know such openings by News papers add and rest 10% says that they got to know about opening in firm by Internet.

Do you want to refer more friends to firm?YES NO TOTAL 14 06 20

INTERPRETATION:Here 70% of employees at dairy wants that they would like to refer this firm to their friends. While 30% of employees disagree for this.

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Did you have the right designations?YES NO TOTAL 14 06 20

INTERPRETATION:The above chart shows that majority of 80% employees says they have right designation and agreed upon it While 20% disagrees and says they dont have right designation.

What should be the organizations main source of recruitment?Employment Bureau News Paper Adds Direct Recruitment Placement Agency TOTAL 12 06 02 12 32

INTERPRETATION:The above chart shows that out of 100% employees , 38% of employees says that placement agency is best recruitment source, 37% says that employment Bureou is

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best and 19% and 6% says that News paper adds and direct recruitment should be source of recruitment at Dairy.

What should be the best recruitment sources according to your preferences?INTERNAL RECRUITMENT EXTERNAL RECRUITMENT BOTH TOTAL 00 14 06 20

INTERPRETATION:The above chart shows that 70% of employees prefer external recruitment as best source and 30% says that both internal and external recruitment should be there. Non one clearly agrees for only internal Recruitment.

Did you fully know about the company policies before joined in this company?YES NO TOTAL 14 06 20

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INTERPRETATION:In the above chart, it is concluded that 70% of employees of Dairy knew the policies of Dairy While 30% disagree on this.

Did you under gone any written test during recruitment?YES NO TOTAL 00 20 20

INTERPRETATION:No one in Baroda Dairy has gone any written test while recriuting them. 100% employees said that their written test was not taken.

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How do you think about the recruitment and selection procedure in your company?Satisfactory Un satisfactory TOTAL 20 00 20

INTERPRETATION:In the above question 100% of employees of Dairy agree that they are satisfied with the procedure of recruitment and selection They are completely satisfied with the procedure.

Is your work place the same as told or conveyed while taking interview?YES NO TOTAL 19 01 20

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INTERPRETATION:95% Employees agree that the workplace is same as told or conveyed while taking their interview. While 5% disagree from this point.

How much time it took for your recruitment and selection in this organization?Less than 1 month 1 3 months 3 5 months 5 8 months 8 months and above TOTAL 00 09 10 01 00 20

INTERPRETATION:From the above chart it is clear that. Majority of employees (50 %) recruitment and selection procedure took time of 3 5 months. There is no one whos recruitment & selection procedure took less than 1 or more than 8 months. Only 5% of employees selection procedure took less than 3 months.

LIMITATIONS

The research study was conducted with very limited number of employees; thus it does not cover the entire Dairy. So that it is difficult to form final findings on the study.

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The number of respondents of my research study were very small (20 sample size) which does not give clear picture of employees view towards recruitment and selection.

Two to three questions of research study like age and experience does not come out with fruit full findings. Meeting the recommended employees by my external guide and asking those questions and interacting them was very much time consuming, as they were busy in their scheduled work and was unable to give time. One of the problems I face was language barrier. The employees of Baroda Dairy interact in Gujarati, which made my research job more time consuming.

FINDINGSSOME OF THE FINDINGS BROUGHT BY ME ARE AS UNDER:

About experience I have found that majority of employees has 0-2 yrs of experience that shows respondents of the research study are fresher in nature.Page | 54

Other employees also have experience of 2-4 yrs that shows some of the respondents are well-versed with dairy as they have few yrs of exp. In case of new openings of the dairy, majority of the respondents have found their job through job portals. And few of them came to know about the openings from their friends. That shows that some of the recruitment was also done by references. It is surprising to found that some of the respondents found their job in internet. When I asked about that do any respondents would refer to the firm majority of them replied positively and remaining of them replied negatively this shows that there is some level of dissatisfaction. When I asked about organizations main source of recruitment, majority of respondents suggested that employment Bureau and placement agencies are the option as a source of recruitment. Few of them feel that News paper ads can be the source of recruitment and only two respondents favoured that there should be direct recruitment. And most important is the time span in recruitment and selection, I have found that it takes nearly 1-5 months in the procedure of recruitment and selection. It also happens that respondents is selected but procedure is such long that some time it happens that employee have to appear after one month of selection

SUGGESTIONS:

Baroda Dairy should make the process of recruitment and selection smooth and flexible.

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It should take written test of employees giving interview to know the theoretical knowledge what they have studied as it is also required. There should be proper appraisal and feedback system to know about attitude and commitment of the employees towards the organization Majority of employees do not know about the whole policy of Baroda Dairy that should be taught to them at the time of induction only. There should be proper time management and punctuality. I found that after the lunch most of the employees become careless about their work. Baroda Dairy should modify its infrastructure, so that the working of it even becomes smoother. It should reduce paper work as it becomes quite clumsy for handling them and bring latest computers for data reducing such paper work.

CONCLUSIONS

It is found that majority of decision is taken after consideration of Board of Directors. It is main the main reason that makes every procedure in the dairy lengthy.

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The conclusion drawn from the study regarding the recruitment and selection procedure is that, majority of respondents in Baroda Dairy are satisfied with the recruitment and selection procedure.

The procedure of recruitment and selection in Dairy follows a rigid pattern which makes the procedure quite lengthy. Because there is a notion of tripartism in the dairy.

BIBLIOGRAPHYWEBSITES: www.citehr.com www.google.comPage | 57

www.ask.com www.wikipedia.com And other blogs: REFERENCE BOOKS: Human Resource Management By Garry Dazzler Other reports of Baroda Dairy.

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