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Dana Martin 6064 Appoline Street, Dearborn, MI 48126 (313)401-6863 [email protected] My career outlook is to obtain employment where I can showcase my skills as a multi- disciplined, focused, and enthusiastic leader SKILLS: Excellent Customer Service Inventory Control: make sure stock supply is sufficient and up to date New employee training Work with Personal Operating System (POS) in handling financial transactions - credit card, check cash Skill as writing consultant: instructing others in thesis composition - scientific and literary formats Knowledge of Microsoft Word ServSafe Food Protection Manager Certification Ability to run IVAC machine, take blood pressure, pulse and temperature readings, wound care PROFESSIONAL EXPERIENCE Baker, Ackroyd’s Scottish Bakery Redford, MI August 2006-Present Primary Baker of breads and other bread items: standard amounts for store or wholesale quantities Baker of pasties, meat pies, small teacakes Responsibility of opening bakery in early morning Recipe knowledge of all products produced in bakery Inventory assessment and control for ordering stock supplies Counter help, customer assistance, handling of cash/credit card transactions on POS System ADDITIONAL WORK EXPERIENCE Private Caregiver Dearborn, MI June 2003-July2006; December 2008- June 2010 Dispensed medication, prepared meals, oversaw personal hygiene care for charges

Dana Ann Martin Resume 2016 - Customer Service

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Page 1: Dana Ann Martin Resume 2016 - Customer Service

Dana Martin

6064 Appoline Street, Dearborn, MI 48126

(313)401-6863 [email protected]

My career outlook is to obtain employment where I can showcase my skills as a multi-disciplined, focused, and enthusiastic leader

SKILLS: Excellent Customer Service

Inventory Control: make sure stock supply is sufficient and up to date

New employee training

Work with Personal Operating System (POS) in handling financial transactions - credit card, check cash

Skill as writing consultant: instructing others in thesis composition - scientific and literary formats

Knowledge of Microsoft Word

ServSafe Food Protection Manager Certification

Ability to run IVAC machine, take blood pressure, pulse and temperature readings, wound care

PROFESSIONAL EXPERIENCE

Baker, Ackroyd’s Scottish Bakery Redford, MI August 2006-Present

Primary Baker of breads and other bread items: standard amounts for store or wholesale quantities

Baker of pasties, meat pies, small teacakes

Responsibility of opening bakery in early morning

Recipe knowledge of all products produced in bakery

Inventory assessment and control for ordering stock supplies

Counter help, customer assistance, handling of cash/credit card transactions on POS System

ADDITIONAL WORK EXPERIENCE

Private Caregiver Dearborn, MI June 2003-July2006; December 2008-June 2010

Dispensed medication, prepared meals, oversaw personal hygiene care for charges

Made sure oxygen unit was running properly, learned operation of IVAC/IV machine

Wound care: applied antibiotics/analgesics and dressed wounds

Assisted with mobility issues including walking, sitting and standing

EDUCATION

(Double) Bachelor of Arts: International Studies, English

Eckerd College, St. Petersburg Florida 4.0 GPA

Page 2: Dana Ann Martin Resume 2016 - Customer Service

Dana Martin Resume – page 2

International Study Abroad: International Student Exchange Program (ISEP) Scholar to Sunderland Polytechnic, Sunderland, England 1989-1990

AWARDS

Ford Foundation Scholar

Omicron Delta Kappa Honor Society

VOLUNTEER WORK

Oakwood Hospital and Medical Center, Dearborn, Michigan 2010-2011 Spiritual Consultant

Writing Consultant (private tutorial)

OTHER SKILLS

Semi-fluency in Spanish

Music (vocal and instrumental), Dance, Sports, Languages

Photography (amateur landscape)

LinkedIn Profile available

References Available Upon Request

Page 3: Dana Ann Martin Resume 2016 - Customer Service