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Hay/McBer Daniel Goleman 2002 9 86-21-61197917 86-21-61197961 [email protected] www.hbrchina.com

Daniel Goleman - Air China

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Page 1: Daniel Goleman - Air China

Hay/McBer

Daniel Goleman

2002 9

86-21-61197917 86-21-61197961

[email protected] www.hbrchina.com

Page 2: Daniel Goleman - Air China

20,000

3,871

6

emotional intelli-

gence

6

6

Coercive leaders

Authoritative

leaders

Affiliative leaders

Democratic leaders

Pacesetting leaders

Coaching leaders

D a v i d

McClelland

6

87%

15%~20%

20%

Hay/McBer

Mary Fontaine

Ruth Jacobs

6

Page 3: Daniel Goleman - Air China

empathy

George

Li twin

Richard Stringer

6

*

*

*

*

*

*

*

*

*

*

*

*

*

*

*

*

*

*

*

*

Page 4: Daniel Goleman - Air China

6

4

6

-0.28

0.28

0.54

0.21

-0.28 0.32 0.27 0.28 -0.07 0.17

-0.37 0.21 0.16 0.23 0.04 0.08

0.02 0.38 0.31 0.22 -0.27 0.39

-0.18 0.54 0.48 0.42 -0.29 0.43

-0.11 0.44 0.37 0.35 -0.28 0.38

-0.13 0.35 0.34 0.26 -0.20 0.27

-0.26 0.54 0.46 0.43 -0.25 0.42

Page 5: Daniel Goleman - Air China

216

6

Emotional Intelligence Bantam

1995 Working with

Emotional Intelligence Bantam

1998

Consortium

for Research on Emotional

Intelligence in Organiza-tions

Graduate School of Applied

Psychology, Rutgers University at

Piscataway Hay/McBer

1998 11-12

What Makes a Leader? ,

[email protected]

Page 6: Daniel Goleman - Air China

3 4 5 6

Page 7: Daniel Goleman - Air China

6

Joe Torre

New York Yankees

1999

Page 8: Daniel Goleman - Air China

Scott Brosius

Paul O'Neill

Page 9: Daniel Goleman - Air China
Page 10: Daniel Goleman - Air China
Page 11: Daniel Goleman - Air China

6

Page 12: Daniel Goleman - Air China

6

5,000

3

Page 13: Daniel Goleman - Air China

7

5,000

IQ

360

4

Page 14: Daniel Goleman - Air China

6