This is forcing resellers to review how much longer they can run their operations on business software that, whilst designed specifically for the copier industry, cannot support such diversification.

True solutions providers are quick to adapt to changes in the market. This is why Purpose Software has launched FORZA, a new generation of enterprise resource planning (ERP) solutions. Based on SAP Business One, as used by more than 50,000 organisations worldwide, this integrated platform delivers a single source of data across the business including sales, service and accounting.

FORZA has been developed in the USA by MWA Intelligence, a premier SAP Business One OEM Partner. With over 25 years’ experience of working with the MPS and Print Reseller industry, MWA is aligned with key

partners, both inside and outside the channel, including SAP, Intel, Konica Minolta, HP, Xerox and Sharp.

Purpose Software now has the industry’s widest range of current business software solutions and is committed to the ongoing development of CBS, 2serv and FORZA to ensure that they continue to meet the changing needs of our customers.

www.purposesoftware.co.uk

Serving the MPS community

NOV2017

The continued evolution of the Managed Services and Print Reseller industry is putting increased pressure on organisations to diversify into new and profitable revenue streams such as cloud services, managed services, managed network services, security and more.

A partnership for the future

Purpose Software is pleased to announce the addition of a new dashboard option for CBS and 2serv. Unlike traditional dashboards, they are intuitive, easy-to-use, highly configurable and can be implemented in hours rather than months. The dashboards provide browser-based access to a consolidated view of organisational performance, based upon metrics and KPIs that matter the most, from data within CBS and 2serv. Dashboards can be customised to meet the functional requirements of individual users who can ‘drill down’ for more detailed analysis all the way to individual customer records, documents or devices.

This new capability will improve individual, team and organisational performance whilst enhancing decision-making across the business.

For more information call 01494 532111

New Dashboards

The changing business environment represents a major challenge for software developers that only have the resources to sell and support a single standalone software product. Whilst some have moved ‘lite’ versions of their products to the cloud, these ‘new’ versions do little more than their legacy on-premise solutions in terms of functionality. They also continue to present integration issues by having to link with separate CRM, accounting and other business software applications.

Purpose Software has always been different with the experience and scale to support two distinctly different product lines, 2serv and CBS, with dedicated teams providing resellers with ‘best fit’ solutions that deliver maximum benefits. The launch of FORZA, a third product range, is an unprecedented step in the industry that further extends our market leadership.

Importantly, we are not ending support for existing products and are making significant investments in refocusing the whole business and the recruitment of additional skilled staff to further enhance service delivery and position the business for its next period of sustained growth.

IMPLEMENTATION & SUPPORT TEAMThe team is currently working on a project to give users greater access to self-help information when needed. A range of video training sessions will also be available shortly.

DOCUMENT SOLUTIONSDocument Solutions, the national provider of print, document management and telephony solutions, has installed 2serv at its Newcastle-based head office after being prompted to review the market following a notification from the previous supplier.

APEX CONNECTEDApex Connected, the Cheshire-based provider of managed print services, multifunctional devices and production print solutions has installed 2serv at its new head office and UK distribution hub in Nantwich.

Investing in support

SOFTWARE DEVELOPMENT TEAMWith a focus on developing new and improved functionality across all product ranges, the team has an increased emphasis on testing and documentation.

ACCOUNT MANAGEMENT TEAMCommitted to building closer relationships with existing customers, the team will also be pro-actively identifying new opportunities to help build the company’s market share.

MAJOR PROJECTS TEAMResponsibilities include deployments of FORZA, and consultancy services to assist with the integration and the consolidation of multiple service and business management systems following acquisitions.

Sophia Moore

As a fully accredited SAP Business One 9.2 Application Associate, Sophia has joined as Software Implementation Consultant and is responsible for managing installations of FORZA.

Neville Harrison

Neville has a strong background in the delivery of IT services and will, as Software Support Consultant, ensure that new and existing installations continue to operate efficiently.

STAFF NEWSNew 2serv Customers

www.purposesoftware.co.uk

Tel: 01494 523111Email: info@purposesoftware.co.uk

Purpose Software Ltd5 Cliveden Office Village, Lancaster Road, High Wycombe, Buckinghamshire HP12 3YZ