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Dear Sir, Please follow the below steps to resolve your enroldoc.add issue while saving the enrolmets and if you have any doubt regarding this procedure please feel to free contact us 1. First take the complete backup of the application.(This is the main thing you have to do before unistalling the client)
Steps to take backup: a. Enter into command promptb. Type “cd C:\Program Files\UID Authority of India\Aadhaar Enrolment Client”c. Type “backup.cmd D:\backup1_2304” 2. uninstall the ECMP application.3. install the ECMP application other then "Program Files or Program Files (x86)" location.4. restore the backup.Steps to restore backup a. Enter into command promptb. Type “cd C:\Program Files\UID Authority of India\Aadhaar Enrolment Client”c. Type “recovery.cmd D:\backup1_2304” Note: If you have any doubt regarding this procedure feel to free contact us. After this if anythig goes wrong we will not responsibe for that. RegardsChiranjitUID Techsupport080-42511400