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Pacific-Tier Communications

Data Center Consolidationand

Cloud Computing

Discussion and OverviewSeptember 9, 2010

Pacific-Tier CommunicationsJohn R. Savageau

President


Discussion Topics

Data Center Case Studies

– Hawaii

– Vietnam

– US Government and States

– Indonesia

Data Center Infrastructure Plan

– Primary processing sites

– Disaster recovery

Move to Virtualization and Cloud Technologies

Develop a national data center consolidation and disaster recovery plan


Government Data Center Consolidation

Not just an issue for

Developing

countries – it is a

common issue for

most governments


US Government

“The Federal Government will

transform its Information Technology

Infrastructure by virtualizing data

centers, consolidating data centers and

operations, and ultimately adopting a

cloud-computing business model.” (from FY2010 Federal Budget)


Cloud ProjectGovernanceStructure


NIST Cloud Computing Priorities

Interoperability – clouds need to work together

Portability – workloads and data should be able to move as needed

Security – customer data and workloads are protected

All require development of open and usable standards


US State CIO Priorities - Process

1. Budget and Cost Control: managing budget reduction, strategies for savings, reducing or avoiding costs, activity based costing

2. Consolidation: centralizing, consolidating services, operations, resources, infrastructure, data centers

3. Shared Services: business models, sharing resources, services, infrastructure, independent of organizational structure

4. Broadband and Connectivity: strengthening statewide connectivity, broadband and wireless

5. American Recovery and Reinvestment Act: execution, support, reporting, data management

6. Security: risk assessment, security safeguards, enterprise policies, employee education, data protection, insider threat

7. Transparency: open government, performance measures and data, accountability, access to government data

8. Infrastructure: data centers, infrastructure investment, critical infrastructure protection

9. Health Information: architecture, assessment, partnering, implementation, health information exchange, technology solutions

10. Governance: improving IT governance, data governance


US State Priorities - Technology1. Virtualization (storage, computing, data center, servers,

applications)

2. Networking, voice and data communications, unified communications

3. Document/Content/Records/E-mail management (repository, archiving, digital preservation)

4. Cloud computing, software as a service

5. Security enhancement tools

6. Enterprise Resource Planning (ERP) / Legacy application modernization-renovation

7. Geospatial analysis and Geographic Information Systems (GIS)

8. Business Intelligence (BI) and Business Analytics (BA) applications

9. Identity and access management

10.Social Media and Networking (Web 2.0 services, wikis, blogs, collaboration technologies, and social networking)


Hawaii

State of Hawaii critical business processes are heavily dependent upon information technology and the State does not have an alternate means to process data normally handled by its primary data center facility

There is a high probability of a disaster that will render the primary data center inoperable for an extended period of time

Currently, it would take weeks or months to relocate and recover the State’s information systems

Critical health, safety, and other public services (including processing of employee payroll, government aid and benefits to its most needy citizens, tax collections, payments to vendors, etc.) will be severely jeopardized by a prolonged data center outage, rendering the State vulnerable to damaged reputation, potential legal action and public outcry


Vietnam

With World Bank support developing a national cloud computing lab

Emphasis on distributed disaster recovery models

Cooperation between government agencies for DR support

All current projects considering implementing virtualization


Indonesia

More than 150 government operated data centers and server closets

International data center standards are used in only a few facilities

National data center consolidation and cloud computing initiatives


eGovernment Readiness Path


High Level Overview of National Data Infrastructure

Primary Data Center

Secondary/Parallel

Data CenterArchival Data Center

Agriculture

Apps

Finance

Apps

BPS

Apps

Kominfo

Apps

Tourism

Apps

Regional

Govt Apps

Local Govt

Apps

Other Govt

Agency Apps

Agriculture

Apps

Finance

Apps

BPS

Apps

Kominfo

Apps

Tourism

Apps

Regional

Govt Apps

Local Govt

Apps

Other Govt

Agency Apps

Public

Internet

Local Govt

Apps

Other Govt

Agency Apps

Backup

and

Archive

Regional

Govt Apps

Supports Secure VPN

Connections to NDC

From remote Govt Offices


Jakarta

Indonesia Summary Jakarta – Primary Operating Location

– Proximity to central government

– Best access to trained staff and vendor support

– Highest traffic requirement

– Best access to telecom

Secondary and parallel processing - Tier 7

– Limited disaster risk

– Good access to power

– Good access to telecom

– Hot failover for Jakarta

Archival and Backup Site

– Limited power

– Good access to telecom

– Good national backup/archive location

– Recommend Tier 3 – Data Vaulting


Government Data Center Reviews

Individual ministries and agencies are operating critical national systems and applications in small computer rooms and server closets

Data is either backed up locally (not offsite) or not backed up at all

Limited or no redundancy for applications, power and telecom

Pacific Tier Interviews in Vietnam, Indonesia, Moldova, Hawaii, Mongolia


Moldova Issues

Obsolete or unsupported h/w, s/w

Incompatible systems

Old or non-existent documentation

Loss of skilled or experienced staff

Inability to meet business requirements

Data security shortfalls

– Disaster recovery

– Standard access controls


Potential Cloud Plan for Moldova Distributed architecture

– Cloud processing mirrored in both primary and backup data centers

– Both locations are real time

– Disaster recovery is built into the distributed architecture

Processing on demand for ministries and other government agencies– Virtual data centers

– Storage and disaster recovery support

Standard applications library– Provides standardized applications throughout national ICT infrastructure

– Cheaper, maintainable, and promotes data mining for central government

– Promotes hosted and “web-based” applications

– Pushes storage and files into data center, away from laptops and unsecure media

Transparency


The Road to Cloud – Moldova

Short term – take away risk to data and facilities through central backup/DR and consolidation

Cloud steps

– Designate and empower CIO/ICT leadership• Project management

• Operations management (could be CTS)

– Develop project policy and priorities

– Identify pilot projects

– Process and integration engineering

– Technology and standards development

– Develop standardized applications

• SaaS

• Database Where possible, re-engineer with

Commercial-off-the-Shelf

(COTS) software/applications

or supported Open Source


Cloud Application Example

Relieves the end-user from the burden of infrastructure

Focus CAPEX/OPEX on core business

National

Data Center

Shared

Telecom

Infrastructure


Questions?John R. Savageau

[email protected]

+1-808-271-1372

mailto:[email protected]



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Data Center Consolidation and Cloud Computing - World …siteresources.worldbank.org/EXTEDEVELOPMENT/... · Data Center Consolidation and Cloud Computing ... Develop a national data