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Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

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Page 1: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Brent Heads’ ICT Steering Group06-03-09

Data Issues

Page 2: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Agenda

• Introduction• Some of the main questions• Part 1: Data Security

– Some issues– Securing Personal Data

• Part 2: The Connected Future– Some Issues– Data Sets

• AOB

Page 3: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Some of the Main Questions

• Why Automated Collection?• What is collected and when?• Why is it collected by Chesterfield House?• Why is it collected by Fronter?• Why is it collected by London Grid for

Learning(Atom Wide)?• What does a school need to do to comply with

the Data Protection Act?• Why the need for regular school audits?

Page 4: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Part 1: Data Security

Page 5: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Some issues seen in some schools

• File servers stored in unlocked offices e.g..• Poor data backup arrangements e.g…• Subsets of data available on websites in Excel• Subsets of data taken out of school on

unencrypted USB Keys• Full data sets taken out of school on laptops not

password protected or encrypted• Remote access to school admin servers via

insecure software e.g. PCAnywhere• Inaccurate MIS data

Page 6: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Data Security - DOs• Strictly limit access to personal data to those who need it to do their jobs.• Tailor the subset of data which users can see, to that required to do their job.• Enforce the use of strong passwords that contain both numbers & capital

letters.• Enforce regular password changes that do not allow users to reuse old

passwords.• Regularly review users & rights to ensure that these reflect job needs, that they

are current & correct.• Do ensure that remote access to the school network is limited & that

connections are encrypted.• Limit & control the personal data that is taken from the school on portable

devices (Memory sticks, PDAs, Laptops etc.)• Ensure that all personal data that is taken out of the school is in encrypted

form.• Ensure that personal & other data is regularly backed up & that a copy is

securely stored off-site wherever possible.• Ensure that all file servers that contain personal data are in a secure, normally

locked location.• Ensure that PCs that have regular access to personal data through the logged

in user are provided with a password protected screensaver

Page 7: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Data Security – DON’Ts• Allow remote access to fileservers using products such as

PCAnywhere or Microsoft’s Remote Desktop Connection software.

• Post spreadsheets containing personal data without individual password protection on public facing web sites.

• Post children’s photos on school websites without ensuring that no personal details are present in the file name or metadata.

• Do not allow children’s photos to be downloadable from school web sites by right-clicking the image.

• Allow remote access to file servers from “Any IP Address” without strictly limiting the range ports that are opened.

Page 8: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Data Security Audit

Where do I start?

• Carry out a regular data security audit• Are you registered with the Information Commissioners

Office – is your registration up to date?

www.ico.gov.uk

There is a wealth of information on this site• On the audit trail check the dos and don’tsIf your registration is not up to date and/or you are not doing a regular

audit, and responding to its findings, it is unlikely that you are compliant with the act

Page 9: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

LGfL Secure and Remote Access

– Secure Remote Access costs £60 pa per concurrent user.

– Secure Remote Access allows access to school networks for users who want to connect remotely from anywhere within the LGfL network or via the Internet through standard web browser clients.

– It is secure and encrypted

Page 10: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Securestore – Secure and Remote Storage

• Secure, encrypted data storage• Automated, prescheduled and on demand

backups• A minimum 1 month backup history• Easily upgradeable storage space• Quick and simple data restoration• Uses existing broadband connection

overnight, keeping costs down• 50GB + 1 Server licence costs £450pa

Page 11: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Part 2: The Connected Future

Page 12: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Some Issues

• MLE Integration• SIF• Groupcall• USO • StaffMail• LondonMail

Page 13: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Data Sharing (1)

• The Connected Future sees a number of information systems both inside & outside school sharing data.

• Data security is paramount & systems need to exchange data over an encrypted channel.

• Data elements need to be in a consistent, standard form & need to be present in Schools’ MIS e.g. MLE integration and various data sets

• Standardised data exchange protocols are required.

Page 14: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Data Sharing (2)

• The standard defined for data exchange is SIF (Schools [now Systems] Interoperability Framework). This is an Internationally defined standard.

• SIF products are not yet available. In the interim the Authority has determined that an alternative, called Groupcall Xporter will be deployed to all schools. (See Brent circulars 2270, Nov 2006 & 3457 Jan 2009) available in the Resources area to regularly & automatically collect data.

Page 15: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

GroupCall Xporter

• Xporter a small service that runs on the school’s MIS server & is configured centrally.

• Xporter runs specified MIS reports & transfers the data securely

• Xporter collects staff and pupil data to keep USO up to date

• Xporter collects the CTF data set used by the LA• Xporter will be superseded in 2010 by SIF

Page 16: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Resources enabled by GroupCallUnified Sign-On (USO):

• A single username and password for every relevant student and member of staff in London, granting access to all supported LGfL resources

• Second-factor authentication is available using OTP (one time password) tags for services accessing any sensitive data

StaffMail: • For Staff, Governors and Admin

• Full Exchange 2007 Functionality• Provided ‘free’ to LGfL Schools• Replacement to Synetrix @mail system

LondonMail:• Web-mail service for curriculum use. Replaces DigitalBrain service • Inbound and outbound mail filtering by MicroSoft, protects against

viruses, spam and inappropriate content• Provided ‘free’ to Brent Schools

Page 17: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

SIF* (Schools

Interoperability Framework)

Staff + Pupils

Common Transfer

File (CTF)*

Pupil Only

London MLE

(pupil)

London MLE (staff)

Pupil USO

Staff USO

First name Yes Yes Yes Yes Yes Yes Last name Yes Yes Yes Yes Yes Yes

Email address

No No No No If London Mail or

SafeMail is chosen

Yes

Username No No Created Created Created Created Password No No Created Created Created Created User type No No Yes Yes Yes Yes LA code Yes Yes Yes Yes Yes Yes DCSF School code

Yes Yes Yes Yes Yes Yes

Date of birth

Yes Yes No Yes Yes Yes

Unique pupil

number

Yes (Pupils)

Yes (Pupils)

Yes NA Yes NA

Current year group

Yes (Pupils)

Yes (Pupils)

Yes Yes Yes No

Class No No Yes Yes Yes No Gender Yes Yes No No Yes Yes

Title Yes Yes Yes Yes

*Note 1: The CTF data set also contains detail of pupil’s SATs results, their previous school, ethnicity, SEN status, free school meal status, address & attendance information.*Note 2: The SIF data set contains all that is in the CTF data set together with information on staff as well as pupils. Staff information also contains, for example, the National Insurance (NI) number, length of service and grade.

Page 18: Data Issues: Brent Heads ICT Steering Group 06-03-09 Brent Heads’ ICT Steering Group 06-03-09 Data Issues

Data Issues: Brent Heads ICT Steering Group 06-03-09

Resources

• Copies of the Consultation version of the Brent Data Security Strategy are now available