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Data Warehousing and Business Intelligence (DW/BI)

The explosive growth in volume of information with over 85% of the information in unstructured format, the complexity arising fromdisparate information sources and the nature of information present severe information management challenges.

It is no longer access to information that determines winners, rather it is the application of information to solve business problems. Despitesubstantial investments, businesses are unable to leverage information fully. DW/BI encompasses a wide range of tools, technologies andplatforms, such as analytics, data mining and intelligent search, to enable organizations to share, use and uncover the value hidden intheir information assets. Used effectively, DW/ BI can improve the quality of decision making by presenting relevant information in easy tounderstand reports, dashboards and scorecards.

Infosys DW/BI services ensure return on information by aligning information with the business context of the user. Using a business resultoriented approach, extensive domain and technical understanding and CMM level 5 processes and methodologies, these services deliver

high quality solutions.

Infosys View on DW/BI

The Infosys Advantage

Outcome-basedPricing Model

A pricing model tightly coupled to deliverables and not the means of delivering (such as resources/locations etc.)

Research focuson BI

A BI research team focused on industry challenges/ market trends and building prototypes. Key researchareas include Real-time BI, Mobile BI, Predictive Analysis etc.

Knowledgebase A knowledgebase comprising CMMi level 5 methodology tuned for DW/BI implementation, starter kits,templates, checklists and development standards

Alliances Alliances with DW/BI vendors, such as IBM, Informatica and Microsoft for joint development of solutions(e.g. CPM & MDM), building solution centers and support in project execution

BI SolutionEngineering Group(BI SEG)

BI SEG to augment delivery by addressing a horizon of business intelligence needs ranging from dataintegration solutions to migration solutions. The BI SEG also has a set of DW/BI experts for resolvingtechnical queries and providing reusable artifacts

Extensiveexperience in BItechnologies

Databases: Oracle, SQL Server, Teradata, DB2

ETL Tools: Informatica, Ascential DS, Oracle Warehouse Builder, Ab Initio

BI Tools: Business Objects, Cognos, Hyperion, Microstrategy and Microsoft OLAP services

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Infosys Service Offerings Credentials

Infosys BI services cover the BI spectrum - strategy development,user-experience design, vendor and product evaluation using InfosysWinnow methodology, systems integration, product configuration andcustomization, application development, validation and management.

Key offerings

BI Strategy Development Business case development, BI roadmap, releasemanagement & organization change management

DW/ BI Governance Consulting Development and enforcement ofstandards, policies, processes and guidelines.

DW/ BI Architecture DevelopmentArchitecting BI system, userexperience design, test strategy, deployment framework & solutionbackbone.

Strategic Audit Content audit & application audit

Taxonomy Implementation Consulting Define taxonomy, alignment of theBI navigational taxonomy

Migration strategy and planning, cross-platform migration and version

upgrades

Enhanced offerings include -

BI Services in a SaaS Model

SOA enabled BI framework

The client, a leading financial services firm, wanted toestablish an ETL Competency Center for defining a

framework to plan, design, implement and manage thetechnology and processes for the core warehouse serviceareas using the Informatica product suite. It faced challengesdue to inconsistent data transformation and lack of realtime integration of data quality tool/procedures with ETL.

Partnering with the client, Infosys designed and developed anEnterprise-wide Datawarehouse (EDW), integrated processesusing common tools and helped in establishing enterpriselevel governance. Infosys then went on to build ETL Centerof Excellence for achieving the future business aspirations ofthe client. As a result, there was increased in accuracy of dataavailable for business partners, reduction in time to marketthrough process automation and improved data qualitymanagement and data stewardship through complete datalineage.

Allied Services

Technology Consulting

We work with you to developand deploy architecture andtechnology solutions that helpyou leverage technology toenable business strategy. Oursolutions help you make yourIT more effective and betteraligned to business.

Enterprise ContentManagement

To meet business continuityand corporate governancerequirements organizationsneed to manage contenteffectively. Our solution willhelp you leverage enterpriseknowledge assets bystructuring the informationfor easy access and retrieval

Enterprise InformationPortals

Organizations, today, work ina collaborative environment.Our solution provides thefoundation for communitybuilding, collaboration,knowledge sharing andcreates a single gateway for allinformation and services.

Enterprise SearchOur enterprise search serviceshelp organizations accessunstructured information,gain insight into theirbusiness and leverage themto gain a competitive edge.They provide a platformfor augmented businessintelligence and an enginefor contextual and semanticinformation integration.