7/27/2019 David Kong - Resume

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CONTACT 234-4820 KingswayPO Box 1117 Metrotown PO

Burnaby, BC, V5H 4S8

E-mail: dave.a.kong@gmail.comWebsite: www.davidkong.me

Phone: 615-290-5457

WORKEXPERIENCE

Senior Project Manager 2012 — Present

Junior Product Manager 2011 — 2012

Business Analyst 2010 — 2011

Sales Manager 2008 — 2010

Sales Rep 2007 — 2008

Southwestern Company

Established overall project strategy across all consumer-facing online subscription productsdesigned to meet key performance metrics in user traffic, engagement and revenue targetsManaged team of off-shore developers in India, internal developers in Nashville and contentproducers to continue and develop Southwestern's online subscription initiativesDesigned and produced wireframes, prototypes and feature specs for a redesign of existinglegacy enterprise sales management software and processes into web and mobileapplications designed to improve business efficiency and time efficiency for sales reps

Southwestern Company

Improved key traffic and engagement metrics on subscription-based websites (visits, pageviews, time on site, video views) through specific feature development (new lesson page,improved navigation interfaces)Developed two new subscription-based websites for the early learning market (SkWids.com)and personal development for parents (SWparents.com)Developed mobile strategy and managed production of mobile applications across multipleplatforms resulting in improved engagement metrics

Southwestern Company

Collaborated with customers, sales reps, support staff, internal developers and managementto understand key trends and user behaviour for feature recommendations on a Teen-basedonline educational website (SWadvantage.com)Researched and recommended key initiatives designed to improve key business metrics(subscriptions & retention) based on user insightDeveloped content production experience by managing a project to deliver 4000 math &science instructional videos while maintaining quality standards and staying within budgetguidelines

Southwestern Company

Developed sales and leadership skills with over 200 hours of advanced sales, team buildingand recruiting workshops in Nashville, TNEstablished organizational skills by leading, training and managing 13 sales reps in Ottawa,ON as an organizational sales managerEnvisioned, developed and marketed a Wordpress-based recruiting and sales trainingwebsite to distribute sales training audio & video resources and foster an online learningcommunity for sales reps

Southwestern Company

David Kong

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7/27/2019 David Kong - Resume

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Gained excellent communication skills through direct sales of educational books andsoftware for over 2500 families door-to-door resulting in 185 customers and personal retailsales of $27,000 in a 13 week selling periodDeveloped excellent goal setting, scheduling and time management skills by working over75 hours per week prospecting customers, performing in-house sales presentations,managing all records and cash collection and delivery of productTop First Year Dealer Award (#27 out of over 1000 sales people)

EDUCATION Diploma - Intro to WebDevelopment

May 2012 — August 2012

Bachelor of Commerce -

Accounting Major, History Minor

September 2005 — September

2010

General Assembly, New York

Developed skills in HTML, CSS, Javascript, Ruby and Rails through 96 hours ofinstructional time focused on lectures and hands on projectsAchieved a 90% grade on overall course, including a final class assignment building a fullyfunctional Ruby on Rails "recipe management" application

Sauder School of Business, University of British Columbia

Awarded UBC President's Entrance Scholarship for academic excellence andachievementDeveloped an international perspective on education with International study exchange atSingapore Management University

VOLUNTEER Sauder Cafe Team (Commerce Undergraduate Society)Developed comprehensive business plan, financial model and go-to-market strategy for an

up-scale café for the newly renovated Sauder School of Business building, which wassuccessfully launched January, 2010Awarded 2008 Honorable Service Award for over 500 hours of invested time

Volunteer Co-ordinator (UBC Tax Assistance Clinic for Students)Recruited, trained and managed 120 student volunteers to prepare 1200+ tax returns over a4 week period to help low income individuals file their tax returns on time in the Vancouverarea

INTERESTS Online Learning - Learning experiences delivered through online and mobile distributionchannelsP2P Learning - Knowledge transfer from peers, expert and mentor/student networksReading - Especially science fiction & fantasy (Frank Herbert’s " Dune ", "Game of Thrones ")Travel - Exploring new cultures, cuisine and experiences - especially South East AsiaMinimalism - David Bruno's " 100 things Challenge ", Zen Habits blog, " 4 Hour Work Week "

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