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DEALER MANUAL
HydroSeeders®Straw BlowersBark Blowers
Material Transfer System
WELCOME
DEALER RESOURCESMy Team
My TerritoryEquipment Pricing and Order Process
Company WebsiteSales Resources
MARKETING RESOURCE GUIDE
Co-op Policy & Claim Form
SERVICE / PARTSOperator Manuals
Parts OrderingPrice List
Returns PoliciesParts Warranty
WARRANTY
Equipment Warranty PolicyRegistration & Delivery Requirements
Claims Process
DEALER LAUNCH PLAN
OTHER INFORMATION
Company Directory
Welcome to the FINN family! As a corporation whose name is synonymous with “quality,” it is with great care that we select partners who we are confident will represent our brand image of innovation, quality product, and quality service. We are proud to have you as our distribution partner and will do all that we can to ensure your success.
The FINN Corporation has been involved in all phases of erosion control and landscape development work with equipment and product lines such as HydroSeeders®, Bark Blowers, Straw Blowers, and Hydroseeding Consumables since the 1950’s… but has also opened its arms to providing new solutions including environmental protection on mining sites, dust control, landfill solutions and equipment rentals. We pride ourselves in manufacturing products that help contractors do more work, do a higher quality job, and do it faster and for less money than ever before! It is our hope that you will distribute our product with the same level of pride.
James HigginsChief Executive OfficerFINN Corporation
From the Office of the CEO….
John Imm, National Sales Manager(513) [email protected]
DEALER MANAGEMENT TEAM
Andy Hodek, Distribution Sales Manager - South(901) 497- [email protected]
James Loneman, Distribution Sales Manager - Central(816) 547- [email protected]
Jon Richardson, Distribution Sales Manager - East(513) [email protected]
Jason Wedmore, Distribution Sales Manager - West(541) [email protected]
Mark Middendorf, International Sales(513) [email protected]
Angie Arnold, VP Channel Development(513) [email protected]
Rob Jelinek, VP Sales & Marketing(513) [email protected]
INSIDE SALES TEAM
Ed Karendal, Inside Sales Administrator (513) [email protected] manages FINN equipment sales efforts by coordinating between Manufacturing, Logistics, Sales & customers.
Kelly Bonham , Consumables Manager(513) 874-2818 [email protected] manages FINN consumable product sales both domestically and internationally
Chris Burroughs, Logistics Manager(513) [email protected] manages logistics on all equipment orders.
PARTS SALES / SERVICE TEAM
Mike Bradham, Service Manager(513) 642-0146, ext. [email protected]: (513) 341-7962
Leslie Williams, Parts Manager(800)[email protected]
Bruce Ferone, Warranty Administrator(513) [email protected]
Don Brown, Parts Representative(800)[email protected]
MY TERRITORY
• INSERT TERRITORY MAP
DEALER PRICING
The Compact Equipment (CE) line contains the 330 and 600 gallon HydroSeeders®, T-30 and T-60, and the B-40 and B-70 Straw Blowers. This (CE) line of product and the related attachments are structured at 22% off the MSRP for the dealer.
The Large Equipment Line (LL) contains the 750, 900, 1200, 1500, 2800, and 3300 gallon HydroSeeders® (T-75, T-90, T-120, T-170, T-280, and T-330); the BB-302, BB-705, and the 1200 series truck mounted Bark Blowers; and the B-260 Straw Blowers. This (LL) line of product and the related attachments are structured at 20% off the MSRP for the dealer.
The Finn Consumable Products are sold to the dealer at a wholesale price and retailed at an average margin of approximately 30%.
EQUIPMENT ORDER PROCESS
All dealer equipment orders should be submitted via Purchase Order to your Distribution Sales Manager or Ed Karendal via fax or e-mail and should include:– PO number– Bill and shipping addresses– Signature or name of party placing the order/ contact name– Terms – Description of the machines being ordered should include quantity, pricing, anticipated delivery time, and any optional attachment items to be included. – Orders for trailered units should include type of hitch to be supplied (when applicable). Pintle ring is standard equipment for most trailered machines.– Dealer should advise if shipping arrangements are to be made by Finn (prepaid and add) or if equipment to be picked up by Dealer’s own truck or designated carrier. Finn reserves the right to turn away any truck deemed to be unsafe, unscheduled, or inappropriate for the equipment in question. Customer arranged trucks must contact Finn logistics to arrange a time for pickup, within Finn’s scheduled shipping hours.– Orders for machines requiring special engineering, special handling, truck mounting, etc. will be handled on a case by case basis.
INTRODUCTION TO www.finncorp.com
As a new Finn Dealer, you are encouraged to promptly familiarize yourself with our website. Not only will you find information about the company, its products and services, and other valuable resources… but you will also find sections designated for “Dealer Login”, “Parts Login” and “Sharepoint Login” where you will find a host of tools for your convenience.
To access these sections, you will need a user name and password. You will be provided with a link to request log-in details.
Once in the Dealer section, you will find a Marketing Resource Guide, Operator Manuals, warranty claim information and forms, and other valuable information. Additionally, you will have a link to order literature and promotional merchandise. The Parts section contains tools for troubleshooting, parts identification, and other resources for the dealer parts and service teams. The Sharepoint site contains posted announcements and sales tools, as well as discussion topics of interest to the dealer sales and management teams.
EQUIPMENT SALES - RESOURCES
As a Finn Dealer salesman, you will find a host of support tools on Finn’s Sharepoint site. If you need a log-in name / password, please Jason Maune at 513-642-0140 or email your request to [email protected]
The Sharepoint site contains Operators Manuals, Serial Number production year look-up, a saleman’s “Pocket Black Book” filled with detailed machine and competitive information, posted announcements and discussion topics of interest to the dealer sales and management teams. The Dealer Advisory Council uses this site to communicate with the broader Dealer network, as well. Current year price sheets can also be found on Sharepoint.
MARKETING RESOURCE GUIDE
Finn has developed a Marketing Resources Manual that is located in the Marketing section under the Finn website behind the Dealer Login. This manual contains important tools for the Dealer Marketing Department to include: instructions for ordering brochures and spec sheets; logo guidelines; social media information; and references for promotional items and signage.
In addition to this manual, our Marketing Manager will send to you upon request a Marketing Resources Disc that contains the following: Ad slicks; Product Line Brochures; Photos; Logo Images and QR code instructions.
To request a disc or for any other marketing support requirements, please contact Carla Severe at (541)434-7113 or email your request to [email protected].
2012 CO-OP POLICY
2012 CO-OP POLICY continued…
PARTS
As an authorized FINN parts dealer, you will be required to stock an inventory of parts for all FINN equipment lines to minimize downtime and optimize customer satisfaction. You will receive the following pricing structure on your parts purchases:
Standard Stocking Orders – 30% off list priceOther Parts Orders - 20% off list price
To place a parts order, call 800-229-8707 or fax your order to 513-874-1613. The parts team is available to answer all of your parts questions, to provide parts solutions to enhance the performance and longevity of your FINN machines, and to help with any other FINN parts needs. Additionally, you can e-mail your order to [email protected].
There is a comprehensive list of all current parts, as well as an on-line freight calculator, under the Dealer Parts section on the website. To obtain a password for use of these tools, your Parts Manager for each branch location should e-mail Leslie at [email protected].
OPERATOR MANUALS
At Finn, we take pride in the quality training materials we produce for our dealers and customers. In our Parts and Operator’s Manual, you will find everything you want to know about:–Properly operating the equipment,–Recommended maintenance schedules,–Troubleshooting, and–Part illustrations, descriptions and numbers for ease of ordering and servicing you customer
To access these manuals by model, go to www.finncorp.com and access the Parts Login tab. Once you have logged in, go to Operator’s and Parts Manuals and click on the model number that you wish to access. You may also access these manuals on the Sharepoint site under “Technical Data”.
The Finn parts department works hard to ensure that your orders are processed in a timely manner. Due to the volume of calls and orders processed by the parts department, outlined below, in order of preference, are the preferred methods of ordering parts.1. Email: Your orders can be e-mailed to [email protected]. Fax: You can also fax your orders to 513-874-1613. This is a dedicated machine for parts orders. It is different than our main sales fax number.3. Phone: You may also call in your orders to 1-800-229-8707. This is a dedicated line for parts orders. It is different than our main sales phone number.
We do ask that your orders contain the following information: •Bill to company information1.Ship to address2.Method of shipment3.PO Number if applicable4.Part number, description of the part and quantity needed.
If you have any questions regarding this policy, please contact the parts department at 1-800-229-8707.
PARTS ORDERING METHODS
PARTS PRICE LIST
Insert Price List Here or Upload Electronically
FINN CORPORATION PARTS WARRANTY
PARTS PURCHASED FOR REPLACEMENT THAT ARE NOT COVERED UNDER THE ORIGINAL EQUIPMENT WARRANTY:Genuine Finn Parts that you purchase are warranted for 90 days from the purchased date.PARTS COVERED UNDER FINN’S STANDARD WARRANTY:Genuine Finn Parts that you receive as a result of an approved warranty claim are covered for the remainder of the original equipment warranty.WHAT THE WARRANTY DOES NOT COVER:1. Allied equipment or trade accessories not manufactured by Finn, such as but not limited to ignitions, starters, tires, batteries, hose, magnetos, carburetors, engines, labor, or like or unlike equipment or accessories including discharge hoses. (Such being subject to the warranty, if any, provided by their respective manufactures).2. Secondhand, used, or altered parts.3. Defects, malfunctions or failures resulting from accidents, abuse, misuse, improper servicing or installation, or lack of performance of required operational guidelines and maintenance service, as outlined in the Finn Corporation’s Operators Manual(s).4. The warranty herein expressed shall be rendered null and void to the extent any defect or failure of the products warranted hereby arises out of or is caused by accessories or component parts not manufactured or supplied by Finn Corporation, whether same are supplied by purchaser, dealers, or any other party.
TO ORDER PARTS, AND/OR TALK WITH A PARTS AND/OR SERVICE REPRESENTATIVE, CONTACT FINN CORPORATION:
PARTS: 1-800-229-8707 FAX: [email protected]
The Finn parts department strives to ensure that you receive accurate recommended stocking lists. Unfortunately, there are times when there will be parts on the list that you find your location is not moving, so we have created an annual return program which allows you to replace non-moving parts with faster moving items.
Outlined below is the return policy that must be followed in order to receive credit for parts that are returned:• Contact the parts department 1-800-229-8707 or [email protected] with a list of the parts that you wish to return. Your return needs to be pre-approved before you ship it back. • The parts department will respond with an RMA number and the parts that they have accepted for return. Please mark the outside of the box with the RMA number and include the approved list of parts enclosed.• An offsetting stock order must be placed in order to avoid the restocking charge of 20%.
Please be sure to follow the instructions outlined. If not followed, no credit will be issued to your account.
Thank you for your cooperation and understanding. It helps us continue to improve the quality of service that Finn provides. If you have any questions regarding this policy, please contact the parts department at 1-800-229-8707.
FINN STOCKING PARTS RETURN POLICY
FINN PARTS RETURN POLICY
The Finn parts department works hard to ensure that you receive accurate shipments. Unfortunately, there are times when there will be parts that need to be returned to Finn. Outlined below is the return policy that must be followed in order to receive credit for parts that are returned.
1. The outside of all boxes must be marked with RMA #. -If you mentioned a return at the time of another order, an instruction including the RMA # will be listed on your packing slip. -If you are wishing to return an unused part, please call the parts department at 1-800-229-8707 to obtain RMA #
2. Returns for parts that were not needed or ordered incorrectly are subject to a 20% restocking fee.
3. Every return must include a copy of the original packing slip or invoice.
Please be sure to follow the instructions outlined. If not followed, no credit will be issued to your account.
Thank you for your cooperation and understanding. It helps us continue to improve the quality of service that Finn provides. If you have any questions regarding this policy, please contact the parts department at 1-800-229-8707
EQUIPMENT WARRANTY
FINN Corporation's 70+ years of experience bringing innovative technologies to the markets it serves has firmly established it as a quality company with quality products. With this mindset, FINN strives to maintain the standard that all machinery, parts and attachments that are manufactured by FINN are free from defects in material and workmanship for a period of one (1) year from date of purchase or 1200 hours of use, whichever comes first, for Bark Blowers and two (2) years or 2000 hours of use, whichever comes first on all FINN HydroSeeders® and Straw Blowers. To ensure customer satisfaction, Finn requires that its Dealers complete a Equipment Delivery Report and Warranty Registration for each piece of equipment sold.
To further understand FINN's warranty policies regarding equipment and parts, please review the listed policy requirements under the Dealer Login section of the Finn website or contact Bruce Ferone at 800-543-7166 to learn more about coverage, procedures and services.
9281 LeSaint Drive Fairfield, Ohio 45014-5457 U.S.A.
Equipment Delivery Report & Registration Salesman: Today’s Date: Selling Dealer: Customer: Dealer address:
Customer Address:
Machine Model: Contact Name: Machine Serial#: Contact Phone: Delivery Date: Cell Number: ***Items are to be checked as they are explained or demonstrated to owner/operator by the dealer/salesman at delivery: 1.___ Review the Operations / Maintenance Manual noting the model & serial numbers on the front & various main sections of the manual, and available DVD’s.
6.___ Review all of the safety decals on the machine as well as the safety section of the manual.
2.___ Review the Warranty section in the Operations / Maintenance Manual. Point out a “Preapproval Authorization Number” must be obtained from Finn before doing any warranty work.
7.___Either register the Engine for the Customer, or advise them, to Register the Engine. All engine related issues are to be handled directly through the Engine’s Manufactured Warranty, not Finn. Failure to register will void the 2 yr. engine warranty.
3.___ Review the safety DVD together, where applicable. 8.___ Complete the Finn Equipment Training Sheet by going over it with the customer.
4.___ Review the engine, clutch, blower and pump manuals where applicable.
9.___Ask the customer if they have any questions about the equipment that you have not covered.
5.___ Explain the overall capabilities and limitations of the equipment.
10.___ Completely Fill out the Warranty Registration portion below. Failure to register will void the 1 yr. Finn warranty.
Equipment Registration:
Equipment:__________________________________
Model:______________________________________
Date of Purchase:______________________________
Purchase from:________________________________
Customer Name & Title:_________________________
Title:________________________________________
Company Name:_______________________________
Address:______________________________________
City:________________State:_______Zip:___________
Phone:___________________FAX:______________________
Email:__________________________________________
What other Finn Units do you own_______________________
__________________________________________________
What competitive units do you own?___________________
What primary business are you in?_____________________
_________________________________________________
How do you market your business?_____________________
__________________________________________________
What is your reason for buying Finn?___________________
_________________________________________________
The above delivery information has been explained to me. I understand the operation and maintenance of this machine. I also acknowledge the warranty conditions and limitations as outlined in the warranty policy.
Owner / Operator Signature: _____________________Date:____________________
Dealer Representative Signature: _______________________________________________________ Date:__________________
***The Startup individual is responsible to send completed / signed forms to Finn Warranty Department: Via Mail, fax, or e-mail.
WARRANTY CLAIM APPROVAL PROCESS
Warranty Pre Approval Requirements
It has always been Finn policy that warranty labor charges must be pre-approved (unless the work being done is per the current Labor Allowance Schedule provided by Finn). This applies to equipment owners, dealers and any other service provider doing Finn warranty work.
• Claim Number: A Finn Warranty Claim Number must be obtained from the warranty department
the same day work is performed if business hours allow or next business day at the latest. • All warranty labor must be pre-approved with a Work Authorization Number provided by Finn’s
Warranty Administrator prior to work being performed. Exception: If work being performed is per the current Labor Allowance Schedule provided by Finn, pre-approval is not required. However a Warranty Claim Number is still required as noted above.
• In order to obtain the Work Authorization Number, an estimate of costs must be provided to Finn
and approved by the Finn Warranty Administrator, Director of Engineering or CFO before work begins. Once approved, any additional costs above the approved cost must be approved in order to be eligible for warranty coverage.
• Any charges for parts or labor incurred before receiving approval by Finn shall not apply. • All Warranty repair must be completed by a Finn authorized service provider or authorized repair
shop of Finn’s choice. • The labor costs reimbursement will be based on the Labor Allowance Schedule established by Finn
or, where not applicable, on a reasonable number of hours as determined by Finn. • Transportation, hauling, storage, or other similar costs are not part of Finn’s obligation under the
limited warranty and are the responsibility of the equipment owner. • Following is a “Warranty Estimate Worksheet” that can be used to fill-out and fax to Finn to initiate
the claim. Once received and approved, a “Work Authorization Number” will be appointed for the claim.
Work Authorization #
Warranty Estimate Worksheet
Finn Warranty administrator 1-800-543-7166 ext. 246 DATE: _______________________ Fax Form to Finn at: 1-513-874-2914
Dealer / Service Provider Company: ____________________________City___________________Rep.____________________________________ Phone #: _______________________________Store #__________________________
Customer Company : ____________________________City___________________Rep.____________________________________ Phone #: _______________________________Store #__________________________
BILL TO: SHIP TO: Address: City, State, Zip: Phone________________________
Address: City, State, Zip: Phone________________________
EQUIPMENT
Model: _______________Serial No: ________________Engine S/N: (if engine issue) _________________________________ Purchased Date If known________________________ Hours on Unit:_____________________
Circle Shipping Method: 3 day regular - Overnight - Truck - Other…______________________________________
Problem description Labor Estimate:
PARTS NEEDED FOR REPAIR:
Approved Service Provider labor Rate: $__________/Hr Estimate of hours required:______________ Estimate of total labor costs: $______________
PART NO. QUANITY DESCRIPTION
▪All warranty labor must be pre-approved with a Work Authorization Number provided by Finn’s Warranty Administrator, prior to work being performed. ▪An estimate of costs must be provided to Finn and approved by the warranty administrator, director of engineering or CFO, before work begins. ▪Once approved, any additional costs above the approved cost must be approved in order to be eligible for warranty coverage. ▪Any charges for parts or labor incurred before receiving approval by Finn shall not apply. ▪The labor costs reimbursement will be based on the Labor Allowance Schedule established by Finn and where not applicable, on a reasonable number of hours as determined by Finn. ▪All Warranty repair must be done by a Finn authorized service provider or authorized repair shop of Finn’s choice. ▪Transportation, hauling, storage, or other similar costs are not part of Finn’s obligation under the limited warranties and is the responsibility of the equipment owner.
WRB
__________________
LABOR ALLOWANCE SCHEDULE
Part Description Model Applies to what models Name of repair or serviceHours allotted
055483 AL662-108-AS-36 DRAGCHAIN ASSY BB302 BB302 R&R Floor Chain 6.00055750 BB302 PLC Control Box Assembly BB302 BB302 R&R Control Box 1.00080567 CHOKE CABLE ASSEMBLY T60 T60/75 R&R Choke Cable 0.50080654 MARINE STARTER SWITCH T75 T60/75 R&R Key Switch 1.00006596 CABLE, PUSH-PULL X 74" LF120 T90/120 R&R Throttle Cable 0.50045001 M-D PNEUMATICS BLOWER BB1216 BB1208-1222 R&R Blower 4.50070660 HYD MOTOR 104-1028-006 T120 T90/120 R&R Agitator Motor 3.00KU66711-55131 KEY SWITCH #66711-55130 T120 Anything with a KU R&R Key Switch 1.00008314 DRIVE SIDE BEARING:HANNAY T120 All Hannay Reels R&R Driver Side Bearing 1.00022891 STARTER RELAY T330 TITAN Big Tanks R&R Starter Relay 0.50080482 CHARLYNN T SERIES#158-1037 MTR T75 T30-75 R&R Agitator Motor 3.00075494-TS Oil cooler temperature switch TC115 T330 All units with an oil cooler R&R Temp switch 3.00KUK3511 1505 HYD PUMP KIT FORT90/120 (See Notes) T120 T90/120 R&R Hydro Pump 4.50002383 Pressure Lubricator T60 All Hydro Seeders R&R Pressure Lubricator 0.25004934 OIL SWITCH KUBOTA T90 Anything with a KU Oil Pressure switch repair 0.25007420 1 1/2" bearing and seal assembly T120 T30-T170 R&R Bearing and Seal Assy 4.00 per007710 BALL VALVE, 1-1/2 IN FULL PORT T170 T75-400 R&R Valve 0.50008313 IDLE SIDE BEARING:HANNAY T120 All Hannay Reels R&R Idle Bearing 1.00012341 SOLENOID VALVE T330 TITAN T280-400 R&R Clutch Solenoid 1.00012529 2 "BEARING ASSY. T330 T280-T400 R&R Bearing and Seal Assy 4.00 per012727 Throttle Control Card T330 T280/400 B260 R&R Throttle Control Card 0.50
035073 #512347 W/1-1/8" BORE, CW ROT'N OGURA B40 B40 R&R Clutch 4.00035075 Belt set B40 B40 R&R Drive Belts 2.00080329 SIGHT GAUGE BB705 All but Titan R&R Sight Gauge 4.00006444 GREASE RETAINER T400 Titans R&R Sight Gauge 4.00008686 Brand 4-way Hydraulic Valve T120 T90/120 R&R Agitato Control Valve 3.00022119 MAGNETIC SWITCH #117PH-SB B70 T90/120 B70 R&R Murphy Switch 0.50045004 Couplings BB1208 12 Series R&R Blower Drive Coupling 2.00055488 HUB CITY#3T200BC TAKE UP FRAME BB302 BB302 R&R Adjuster Bearing Frame 2.00 per023802 Safety Switch T170 T170 R&R Murphy Switch 0.50052076 COLEHERSEE KEY SWITCH #95521-B T330 All Units with a JD engine R&R Key Switch 1.00008635 CHAR-LYNN HYD MOTOR FOR REEL T170 T90-400 R&R Hose Reel Rewind Motor 2.00052436 MARINE-CONSTRUCTION SWITCH B260 B260 and BB's R&R Safety Switches 0.25 per011922 HYD PUMP;PSI & GPM COMPENSATED T330 T280-400 R&R Hydro Pump 3.00012333 CHAR LYNN 6000 MOTOR#112-1066 T330 Big Tanks R&R Agitator Motor 3.00 per031470 Radiator for Kubota V1505 SRF T120 Anything with a KU R&R Radiator 3.00031470 Radiator for Kubota V1505 SRF B70 Anything with a KU R&R Radiator 3.00031470 Radiator for Kubota V1505 SRF BB302 Anything with a KU R&R Radiator 1.00006443 MECHANICAL SHAFT SEAL T330 T90-400 R&R Mech Seal 4.00012765 1-1/2" Bore Cylinder, 4" Stroke T330 TITAN T280-400 R&R Air Cyliner frm Clutch 1.00012857 Brand AO120O4LSR 4-Way T120 T90-400 R&R Hose Reel Valve 1.00035084 Warner Electric Clutch T60 T60/75 R&R Clutch 2.00055568 Temp SWITCH BB302 All 1505 Engines R&R Coolant Temp Switch 1.00080493 RADIAL LIP SEAL T75 T30-75 R&R Radil Lip Seal 5.00012693 T170/330 Poly Fuel Tank T330 TITAN T170-400 R&R Fuel Tank 0.50080485 B09395 MECH. SEAL T60 T30-75 R&R Mech Seal 4.00031274 9 JS COUPLING INSERT BB302 BB302 R&R Blower Drive Coupling 2.00055487 HUB CITY#7U250 X 1"TAKE-UP BR. BB302 BB302 R&R Floor Chain Adjuster Bearing 2.50 per012739 Murphy Powerview #PV100-A B260 B260 and Big Tanks R&R Power View 0.25023814 Throttle Actuator BB302 All units with Electric ThrottleR&R Throttle Actuator 0.50012694 Rochester Fuel Gauge T330 TITAN Big Tanks R&R Fuel Gauge 0.50
DEALER WARRANTY CLAIM FORM (SAMPLE)
LAUNCH PLANNEW DEALER LAUNCH PLAN (** for AFTER new Dealer Agreement is signed)
Week #: Finn Requirements Dealer Requirements
Week 1: Provide Dealer ManualProvide Dealer "Key Contacts" Listing (Inc Mgt and Sales Personnel w/ hierarchy if available)
Recommend Parts Stocking Order Place Initial Parts Stocking Order
Recommend Initial Equipment Order Place Initial Equipment Stocking Order
Recommend Consumables Stocking Order (If Applicable) Request Password for "Dealer Only" section of Finn website
Schedule Training Sessions Coordinate Dates for Training Sessions
Week 2: Provide Customer List (for Dealer Territory Reps) Assign Finn Champion and/or Product SpecialistProvide Welcome Kit (Brochures, etc.; Ship with 1st set of equipment) Display Finn Brochures, etc from Welcome Kit
Week 3: Sales Training (** Equipment must arrive first) Attend Sales Training
Provide Excel File of Parts and Equipment Upload Parts and Equipment Pricing into system
Conduct Parts Training via Webcast Attend Parts Training via Webcast
Provide Dealer Website link and logo
Week 4: Service Training Attend Service Training
Add Dealer to Finn Website Create ads & signage with Finn name
Assist Dealer with Business Plan Create Business PlanCreate Introductory Mailers (& Mail to Dealer and Industry Affiliates) Mail Introductory Letters to Customer List
Attend Open House or Trade Show with Dealer Schedule Open House (or include Finn as part of trade show)Ride with Dealer Salesman conduct "key introductions", demos, and training on retail sales Salesman to ride with Finn DSM for introductions & training
**Stock Orders must be placed with Finn prior to referral of any leads or parts orders in new dealer territory.
COMPANY DIRECTORY
Mailing Address: 9281 LeSaint DriveFairfield, OH 45014-5457USA
Company Address City State Zip Phone Phone FaxFinn Corporation 9281 LeSaint Dr. Fairfield OH 45014 513-874-2818 800-543-7166 513-874-2914Finn Corp. (Remit To) PO Box 630439 Cincinnati OH 45263 513-874-2818 800-543-7166 513-642-2231CWS - Cleveland 7250 Northfield Road Walton Hills OH 44146 440-232-3333 440-232-3500CWS-Fairfield 4125 Port Union Rd Fairfield OH 45014 513-881-4580 513-881-4582Express Blower 1275 Bailey Hill Rd. Eugene OR 97402 541-434-7100 800-285-7227 541-349-8161Employee Extension Direct Line Title Mobile FaxAndy Hodek 932 901-497-0152Brian Paddock 220 642-2238Angie Arnold 232 642-2234 513-907-0675Brent Cox 302 859-640-0877Brian Paddock 301 881-4580 513-907-7581Bruce Ferone 246 642-0127Carl Jahnke 269 642-0120 513-642-2231Christina Baker- Cook 234 642-0128Chris Burroughs 277 642-2253 513-315-4867Conference Rooms (Main) 284 (South) 219 Customer Service-Warranty 888-382-1966Dan Mathey 247 642-0134Dana Taggart 253 642-0121Derek Hartwell 212 642-2221 513-907-7513Don Brown 272 642-2223Dwayne Clark 300 881-4580Ed Karendal 218 642-2229James Higgins 214 642-2222 513-907-7329James Loneman 931 816-547-5471Janet Brandt 215 642-0124Jason Maune 265 642-0140 513-907-7029Jason Wedmore 541-915-3885Jennifer Zornes 262 642-2227Jens' Lundy 243 642-0138 860-305-3727Jim Dageforde 254 642-0135Joe Zinck 216 642-0123 937-416-9724John Imm 235 642-0145 513-290-3057JohnTucker 440-232-3333 440-537-0237Jon Richardson 513-907-2980Julie Hagstrom 210 682-8922Katie Smith 264 642-0131Keith Spitznagel 923 682-8923 513-227-7349Kelly Bonham 236 642-2233Leslie Williams 271 642-0137Lois Ide 240 642-2230Matt Day 256 642-0130 513-967-1782Michele McFarland 260 642-0129
278 642-0142234 642-0128 513-317-5128 Michelle Ehlers
Mike Bradham 266 642-0146Parts Department 503 800-229-8707 513-874-1613
227 642-2225 513-907-3815Receiving/Shipping 224/226Rob Jelinek 936 682-8936 513-340-2637Ron Cook 275 682-8924
250 642-0136Sean McKinney 930 513-227-9829
211 642-2239Shawn Allex 237 642-2224Tom McDonald 213 642-2220 513-907-4381
District Sales ManagerSales AdministratorVP of Channel DevelopmentCWS General ManagerCWS Territory ManagerWarranty AdministratorHuman Resources Manager / ControllerPurchasing ManagerLogistics Manager
Project EngineerAccounts ReceivableExpress Blower Production ManagerParts SpecialistCWS Operations ManagerSales AdministratorPresident/CEO District Sales ManagerPayroll/ CWS Finance IT/Systems Manager District Sales ManagerAccounts PayableShop Support EngineerMaterial Handler/ ReceivingVP of OperationsNational Sales Manager CWS Branch Manager- ClevelandDistrict Sales ManagerReceptionist/Administrative Asst.Accounting Asst.Production Manager Consumables ManagerParts Customer ManagerSupply Chain ManagerVP of Operations Engineering BOM CoordinatorMarketing ManagerMaterials/Purchasing Manager Product Support Rep.
National Sales Manager
EngineerExecutive VP/CFO
VP of Sales and MarketingCustomer Service ManagerEngineering CAD OperaterDistrict Sales ManagerEngineer
