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Dealing with Industrial Action
Points I will cover:
• The Industrial Relations Climate
• Triggers for Industrial Action
• Processess you need to have in place
• Problems that could arise
The Industrial Relations Climate
What Is Industrial Action?
• Collectively withdraw labour
• Refuse to undertake some duties
• Refuse to carry out reasonable instructions
• Take part in sit-in, go slow or work to rule
• Take part in picketing
• Refuse to cross a picket line
Triggers for Industrial Action
• Redundancies
• Pay Negotiations
• Service reductions/closures
• Unfair treatment of colleagues
• New policy
• Changing working practices
Processess to Manage Industrial Action National - Influence - Communications - Dont localise the issue Local - Core Negotiations Team
- Industrial Action Planning Team- Response Team
Pitfalls to watch out for!
1. Business Continuity Planning
2. Internal Communications
3. Reputation Management
4. Picket Line Management
5. Exit Strategy
Business Continuity Planning
• Identify and manage all risks
• Ensure critical services delivered
• Negotiate exemptions
• Service based BCP’s in place
Internal Communications
• Managers
• Employers (unionised and non-unionised)
• Members
• Trade Unions
Reputation Management
"… This is yet another amateurish negotiating tactic which far from appeasing fire crews has simply hardened our resolve. We are beginning to wonder whether the Council's tactics really are due to their incompetence or whether they are part of a political agenda to deliberately inflame the dispute. …."
FBUHertfordshire Dispute 2006
Picket Line Management
• Involve the Police
• Identify boundaries
• Think carefully about where…
• Risk assess sites
• Manage carefully on the day
Exit Strategy
• Always think through consequences
• Know what your options are
Key Messages
• Good ER Climate is critical for organisational stability
• Risks of industrial action need to be minimised
• Effective management and planning essential during times of dispute
